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All 17 Hinton hotels

Nova Inn Hinton

782 Carmichael Lane, Hinton, Alberta T7V 0A6, Canada
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Nova Inn Hinton
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73%
Ranked #3 of 17 hotels in Hinton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Pearlieman Edmonton, Canada
  • Reviews (59)
  • Photos (8)
  • Amenities
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  • Room tips (12)
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59 people have reviewed this hotel

Traveler rating
    28
    16
    8
    4
    3
See reviews for
21
16
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Edmonton, Canada
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed today NEW

I get excellent service from this super lady. This is a nice quiet place with all the amenities I require when visiting Hinton. I like it here, it's clean, and most of all very friendly and polite front desk ran by Cindy when I usually arrive. See you next trip. Oh and it's great value compared to Holiday Inn my... More

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Winnipeg, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for two nights. Short drive to Jasper. The hotel was clean and had a wonderful continental breakfast.The staff was very helpful. We had noisy neighbours phoned the front desk and they came up. All was quiet after that.

Was this review helpful? Yes 1
Edmonton
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On our way to Jasper we were just looking for an economical, "pet friendly" place to stay for an evening so we could get up early and carry on to Jasper. This hotel was awesome. It is a good value (the hotels in Jasper are twice the price), they love dogs and even wanted to meet them and give them... More

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Edmonton, Alberta
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 31, 2014

We had a great stay at the Nova in Hinton. The staff were so friendly and accommodating. We arrived later in the evening. The front desk staff were able to give us a snack from the breakfast room for a diabetic senior who was travelling with us. In the morning, each staff we encountered said good morning, have a safe... More

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Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 1, 2014

Staff were just rude and insulting. there were 5 people standing around in the morning and you would have thought I asked them for a kidney when I asked if their coffee machine was broken. which it was. 7 am and that kind of treatment. They behaved like children, stomping around saying nothing but obviously very disturbed that I asked... More

Was this review helpful? Yes 1
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you for your review. We always appreciate guest feedback. We have noted your concerns and will be looking into them further as service and comfort are very important to us at Nova Hotels. Thank-you again - Mindy Smythe More

Burns Lake, Canada
Contributor
19 reviews 19 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 22, 2014

It's hard to find a family-friendly hotel in Hinton at a reasonable price as the hotels cater to work crews, leaving rooms beat up, rough and dirty - not to mention noisy. Colleen at the front desk made the decision for me. I called almost every hotel in Hinton trying to find a room to accommodate our family of five... More

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Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you kindly for your review. It is always nice to hear guests comment on all aspects of their stay and especially great to hear that a staff member went over and above your expectations. We wish you all the best. Sincerely - Mindy Smythe More

Vancouver, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 20, 2014

This was our second time staying at Hintonb area. My friend and I were passing through to BC, we checked in at late evening,the staff was great and very helpful with a great place for dinner. Room has comfort beds and clean. The next morning I had complimantary breakfast and nice coffee. Room amenity was very nice and Large LCD... More

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Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you for your review. It is always great to hear that guests are receiving not only great service, but great comfort as well. We hope to welcome you back to Nova Hotels again in the future. Sincerely - Mindy Smythe More

Azur, France
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 22, 2014

This was our first time staying at this Hotel, it was very nice well kept. My husband and I were passing through to BC, the check in staff was great she was funny and very helpful with a great place for dinner. However that evening we had no coffee in our room so I came down to front desk and... More

Was this review helpful? Yes 1
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you for your review. We are sorry to hear about the concerns noted during your stay with us in Hinton. I would invite you to contact me directly so I can not only address your concerns for you, but also assure you that we pride ourselves on service within Nova Hotels and that we take your remarks very seriously and... More

Stony Plain, Canada
1 review
4 of 5 stars Reviewed January 11, 2014

Quick trip to town for a funeral. Accommodations in town were very very slim.Staff bent over backwards to assist us. Room was excellent, clean and the price was reduced due to the circumstance of the visit. One could not ask for any finer staff and people to deal with. Kudu's to all the stall and managers. We definitly will be... More

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you for your review. We are so sorry to hear about the circumstances of your stay, but are pleased we were able to make it a little easier for you. We hope to welcome you back to another Nova in the future. Take care - Mindy Smythe More

Cold Lake, Canada
1 review
5 of 5 stars Reviewed December 26, 2013

We stayed Dec 21/13. Our first stop on our trip to see family in BC. It was also our first stay in this hotel. The customer service was wonderful. The room was very clean and had a kitchenette in it too which we found very useful. I had some presents to wrap and they opened up the breakfast room so... More

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you for your review. We hope you had a safe trip to BC and look forward to hosting you in Hinton many more times throughout the future. Happy Holidays - Mindy Smythe More

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Additional Information about Nova Inn Hinton

Address: 782 Carmichael Lane, Hinton, Alberta T7V 0A6, Canada
Location: Canada > Alberta > Canadian Rockies > Hinton
Price Range (Based on Average Rates): $$
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Also Known As:
Nova Inn Hinton Alberta

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Number of rooms
70

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