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All 17 Hinton hotels

Nova Inn Hinton

782 Carmichael Lane, Hinton, Alberta T7V 0A6, Canada
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Nova Inn Hinton
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74%
Ranked #3 of 17 hotels in Hinton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Dawn R
  • Overview
  • Reviews (63)
  • Photos (8)
  • Amenities
  • Room tips (14)
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63 people have reviewed this hotel

Traveler rating
    30
    17
    8
    5
    3
See reviews for
23
16
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

A real charmer. They treat you like one of the family and even allow you to bring your pets when you stay. They are friendly, and very helpful. The rooms are clean and the beds very comfortable. I will continue to stay here on all my Hinton trips, and you should do the same!!

Was this review helpful? Yes
Top Contributor
53 reviews 53 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On our way back to BC from Alberta we decided to rest in Hinton before spending the following day in Jasper. Being unfamiliar with the town we spent about a half hour checking out Hinton to decide on a decent location. We attempted to get a price direct at Best Western first however the service was terrible so I walked... More

Was this review helpful? Yes 1
Saskatoon, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

We booked this room thru Expedia, specifically booked non-smoking, but when we got there found out we were in a smoking room. No non-smoking rooms were available. We were told that the i-world booking system that the booking had been made thru had booked us into smoking and had been doing this to a lot of customers. Even when i... More

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Edmonton, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my second visit. Visit number one included my blind dog. Staff were very helpful and made sure my room was close to the elevator to make it easier on her. My second visit was for a family wedding. Again all the staff were very friendly and accommodating and managed to give us an early check-in. We needed a... More

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Edmonton, Canada
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I get excellent service from this super lady. This is a nice quiet place with all the amenities I require when visiting Hinton. I like it here, it's clean, and most of all very friendly and polite front desk ran by Cindy when I usually arrive. See you next trip. Oh and it's great value compared to Holiday Inn my... More

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Winnipeg, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed there for two nights. Short drive to Jasper. The hotel was clean and had a wonderful continental breakfast.The staff was very helpful. We had noisy neighbours phoned the front desk and they came up. All was quiet after that.

Was this review helpful? Yes 1
Edmonton
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 23, 2014

On our way to Jasper we were just looking for an economical, "pet friendly" place to stay for an evening so we could get up early and carry on to Jasper. This hotel was awesome. It is a good value (the hotels in Jasper are twice the price), they love dogs and even wanted to meet them and give them... More

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Edmonton, Alberta
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 31, 2014

We had a great stay at the Nova in Hinton. The staff were so friendly and accommodating. We arrived later in the evening. The front desk staff were able to give us a snack from the breakfast room for a diabetic senior who was travelling with us. In the morning, each staff we encountered said good morning, have a safe... More

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Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 1, 2014

Staff were just rude and insulting. there were 5 people standing around in the morning and you would have thought I asked them for a kidney when I asked if their coffee machine was broken. which it was. 7 am and that kind of treatment. They behaved like children, stomping around saying nothing but obviously very disturbed that I asked... More

Was this review helpful? Yes 1
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you for your review. We always appreciate guest feedback. We have noted your concerns and will be looking into them further as service and comfort are very important to us at Nova Hotels. Thank-you again - Mindy Smythe More

Burns Lake, Canada
Contributor
19 reviews 19 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 22, 2014

It's hard to find a family-friendly hotel in Hinton at a reasonable price as the hotels cater to work crews, leaving rooms beat up, rough and dirty - not to mention noisy. Colleen at the front desk made the decision for me. I called almost every hotel in Hinton trying to find a room to accommodate our family of five... More

Was this review helpful? Yes
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Hinton, responded to this review

Thank-you kindly for your review. It is always nice to hear guests comment on all aspects of their stay and especially great to hear that a staff member went over and above your expectations. We wish you all the best. Sincerely - Mindy Smythe More

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Additional Information about Nova Inn Hinton

Address: 782 Carmichael Lane, Hinton, Alberta T7V 0A6, Canada
Location: Canada > Alberta > Canadian Rockies > Hinton
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Nova Inn Hinton Alberta

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Number of rooms
70

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