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BEST WESTERN PLUS Regency Inn & Conference Centre

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32110 Marshall Road, Abbotsford, British Columbia V2T 1A1, Canada
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BEST WESTERN PLUS Regency Inn & Conference Centre
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501 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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There are newer reviews for BEST WESTERN PLUS Regency Inn & Conference Centre
See the most recent reviews
Duncan, Canada
Level Contributor
82 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed July 30, 2013

After spending the day at Minter Gardens in Chilliwack, we checked into this hotel in Abbotsford instead of driving back to Vancouver. We were given a complimentary upgrade to a Jacuzzi suite which was awesome after spending many hours walking at Minter. Friendly staff, clean quiet room, free wifi, good breakfast. We were treated right and will return on future... More 

Was this review helpful? Yes 2
traveling_gourmet_bc, Front Office Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you for taking the time to comment on your stay at the Best Western Plus Regency. It was our pleasure to provide an upgrade to the Jacuzzi suite for you and we are very pleased that you enjoyed the excellent, award winning customer service and guest amenities including the complimentary hot breakfast. We look forward to the opportunity to... More 

Campbell River, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 29, 2013

Great room for the price and breakfast is included. A great breakfast with something to make everyone happy. Will stay here again when in Abbotsford. Location is great and easy to find. Staff re friendly and the pool was a hit with the kids.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
traveling_gourmet_bc, Banquets Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you so much for taking the time to post your very kind comments. We are thrilled that we were able to provide such a positive guest experience for you and your family. We are very proud of our award winning staff and quality guest room amenities; including the hot complimentary breakfast and 2 indoor pools and hot tubs. We... More 

Victoria, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 28, 2013

My daughter and I stayed here recently as she had a softball tournament in the area. The set-up of the buildings is a little different as we were in the one across the parking lot from the main lobby. The rooms are clean and comfortable. The continental breakfast in the morning is fairly good, although the preformed eggs served one... More 

Was this review helpful? Yes 2
traveling_gourmet_bc, General Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you for staying at our hotel with your daughter during your recent trip to Abbotsford. We hope you enjoyed our city and that you had a wonderful time at the tournament. We really appreciate your kind comments about our comfort, cleanliness and location. Thank you as well for the feedback on our breakfast. We rotate our menu and so... More 

Ontario, Canada
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed July 19, 2013

This is my third visit to the Best Western Regency Inn and Conference Centre in Abbotsford, BC and I am still very happy with my choice to stay here. The room I choose is a large room with fridge, cook top, sink and cupboards, queen bed with quality sheets and duvet, a desk, love seat to is a hide-a-bed, small... More 

Was this review helpful? Yes 4
traveling_gourmet_bc, General Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you so much for staying with us again at our Abbotsford hotel and for taking the time to write this positive review! We really appreciate your kind comments about our Studio Rooms. They really do have everything that you might need for a long or short term stay. I will also pass on your wonderful comments about our complimentary... More 

Brisbane, Australia
Level Contributor
84 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed July 18, 2013

Great service Great Price included breakfast Breakfast was excellent Hotel was clean and tidy and had 24 hour coffee in the lobby for free. Pool and spa were clean Staff were great really friendly Restaurant on site had a great meal there.

Was this review helpful? Yes 4
traveling_gourmet_bc, Front Office Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you for staying with us at the Best Western PLUS Regency during your trip to Abbotsford. We really appreciated your positive feedback about our friendly staff, cleanliness and our complimentary HOT breakfast, which includes a varied menu of hot and cold items that change from day to day. The abc restaurant is one of the best in town. We... More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 18, 2013

You can get nearly anywhere by car in a relatively short time. For Vancouver in July, price was good. Building structure is old leading to some inconvenience, parkade is an experience. Modern amenities in room. Good idea to phone hotel for best reservation options. They were quite busy at time of our visit.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
traveling_gourmet_bc, Director of Sales at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you for taking the time to comment on your stay at the Best Western Plus Regency and for the kind comments about our Location. We are pleased to offer a wide variety of guest room options and it is always a good idea to call us directly so we can tailor everything – making sure you will have the... More 

Nanaimo, Canada
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 16, 2013

We stayed at the Best Western Plus Regency Inn for three nights and found the staff extremely friendly and accommodating. The rooms were very clean and spacious and the beds were comfortable. The kids had a great time in the pool and the continental breakfast was better than many of the other hotels we have stayed in. The main downfall... More 

Was this review helpful? Yes 1
traveling_gourmet_bc, Director of Sales at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you so much for your very kind comments. We are very proud of our award winning staff and quality guest room amenities. We are pleased that everyone had a good guest experience – the two indoor pools are one of our most popular features, along with the complimentary HOT breakfast. For future stays, please contact us directly and we... More 

Victoria, B.C.
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 15, 2013

We decided to visit Granddaughter who lives in Abbotsford, we had not stayed at a Best Western before and usually stay at 4 and 5 star hotels. This was beyond our expectations. It surprises me that this isn't classed as a 5 star hotel, it surely deserves to be one. Being in the travel industry I am pretty fussy where... More 

Was this review helpful? Yes 2
traveling_gourmet_bc, Director of Sales at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you so much for taking the time to post your very kind comments. We are thrilled that we were able to provide you with such a positive guest experience. We are very proud of our award winning staff and quality guest room amenities. We continue to upgrade the property and are happy to announce that an elevator will be... More 

South Pole
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 11, 2013

We had several choices in the Abbotsford area and chose the Best Western because of the quality and because of the friendliness, with friendliness being the final, deciding factor: when I called about details of our stay to various hotels, the Best Western was clearly the most attentive. (Some others were actually unfriendly.) In spite of being packed with people,... More 

Was this review helpful? Yes 1
traveling_gourmet_bc, General Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you so much for staying at the Best Western PLUS Regency during your recent visit to Abbotsford. We really appreciate you kind comments about our friendliness and service. It is our mission to offer the best service, with genuine kindness. We truly appreciate you staying with us and look forward to seeing you in the near future. Sincerely, Mebs... More 

Victoria, Canada
Level Contributor
164 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 9, 2013

We had to stay at the Best Western Plus Regency Inn on 3 separate occasions for sporting events for our kids over the months of April and May and were not disappointed. This no 5 star hotel, but the rooms are nice and clean, the beds are comfortable and the staff is friendly. We also took advantage of the hot... More 

Was this review helpful? Yes 2
traveling_gourmet_bc, General Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you so much for staying with us while attending your sporting event in Abbotsford. We really appreciate you taking the time to review our hotel and were so pleased to hear that you enjoyed our cleanliness, comfortable beds, friendliness and complimentary HOT Breakfast. We know that there are several hotel choices in town, and sincerely appreciate choosing our hotel... More 

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