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BEST WESTERN PLUS Regency Inn & Conference Centre

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32110 Marshall Road, Abbotsford, British Columbia V2T 1A1, Canada
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BEST WESTERN PLUS Regency Inn & Conference Centre
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501 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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There are newer reviews for BEST WESTERN PLUS Regency Inn & Conference Centre
See the most recent reviews
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This location is in the perfect location. Within a hour of downtown Vancouver and any of the other lower mainland cities. Yet the price was small town affordability. Whether you are travelling north, south, east or west the hotel is situated to avoid all the traffic congestion of the big city and is right beside the highway. The rooms are... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 3
traveling_gourmet_bc, Guest Services at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you for providing us with such wonderful comments regarding our convenient location, excellent value, our complimentary hot breakfast, and our award winning staff. We are very pleased to hear you were provided with such a relaxing stay at our property. We look forward to welcoming you back to the Best Western PLUS Regency when you next find yourself in... More 

Kootenay Bay, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent two days here in May 2015. Nice quite place, could possibly be a bit of highway noise if on that side. Grounds are nice. Breakfast (free) was decent. close to Abbotsford center and only Half Hour drive to Skytrain if going into Vancouver.

Was this review helpful? Yes 2
traveling_gourmet_bc, Front Office Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you very much for taking the time to review our hotel following your stay last month. We appreciate your positive comments regarding our beautiful property, complimentary hot breakfast, and our convenient location. We look forward to welcoming you again to the Best Western PLUS Regency for your next trip to the area. Sincerely, Brianna Darby, Front Desk Supervisor More 

Abbotsford, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently booked the Conference Centre for a workshop I provided for a group of 20 professionals, and it was a great success. I had assessed several other potential sites and chose the Best Western for their affordable booking fee, lower additional costs, and their warm and dedicated approach to customer service. Rebecca Eaton, the Banquet Manager who also oversees... More 

Was this review helpful? Yes 2
traveling_gourmet_bc, Director of Sales at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you, on behalf of the entire team at the Best Western PLUS Regency Inn and Conference Center for your wonderful comments. We so appreciate hearing your kind feedback regarding our dedication to customer service, our value, and the organization demonstrated by our Groups and Sales department (as well as the attentive setup by our Banquets department!). Rebecca and Joan... More 

Oregon
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Accommodations were good, but the location of this hotel means that you will constantly be exposed to the noise of the adjacent highway. Check-in was seamless, the top floor room we requested was provided, and although it was next to the elevator, we did not hear it or any sounds from adjacent rooms. Decent room for the night, but the... More 

Was this review helpful? Yes 1
traveling_gourmet_bc, General Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you for taking the time to review our property. We appreciate hearing your responses on our efficient check-in process, and the allocation of your room. We recognize that the location of our hotel may ause some noise from the highway in certain areas. I would like to invite you book with us again, we would be more than happy... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel friendly staff and very clean close to airport and other facilities. Have stayed many times. We don't even consider other hotels in the area. Great morning breakfast to start the day. try it

Review collected in partnership with Best Western

Was this review helpful? Yes
Prince George, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent two days in this hotel in May 2015. The hotel was clean, comfortable and quiet. Lovely grounds, friendly and efficient staff. There is easy access to the highway and to the malls and eateries. Each morning there was a free breakfast with a lovely lady named "Joan" keeping things running smoothly. Add to this a very reasonable price... More 

Was this review helpful? Yes 2
traveling_gourmet_bc, Guest Services at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you for taking the time to review our hotel following your stay in May. We are so pleased to hear you enjoyed our convenient location, beautiful property, and our award winning staff. Our breakfast staff works hard to provide an excellent guest experience, and your compliments will certainly be forwarded to Joan, who will be delighted to hear them.... More 

calgary
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This would be my first choice if I had to stay again, close to the highway although ask for a room away from the highway because with your window open its loud. A nice breakfast, hot and cold. There is restaurant and sports bar right there, but didn't get to try them. Very friendly staff that would go out of... More 

Was this review helpful? Yes 2
traveling_gourmet_bc, Front Office Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you very much for taking the time to comment on your experience at our hotel. We appreciate hearing your feedback on our complimentary hot breakfast, and our friendly staff. Your lovely comments will certainly be forwarded to our maintenance department, who will be enjoy hearing about your positive experience. We look forward to welcoming you again to our property... More 

Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is best described as a Best Western. It's clean, roomy enough, with kind and helpful staff. It isn't overly memorable as a hotel, but that's not necessarily a bad thing. It was a great place to rest our heads, at a decent price. I wouldn't hesitate to stay here again.

Was this review helpful? Yes 2
traveling_gourmet_bc, Front Office Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Our sincerest thanks for providing your feedback on your stay at the Best Western PLUS Regency. We are pleased to hear you enjoyed our clean and welcoming property, our excellent value, and our award winning staff. We look forward to providing another restful and convenient stay on your next trip to Abbotsford. Brianna Darby, Front Desk Supervisor More 

Canada
Level Contributor
180 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Had a nice stay here at the Best Western Abbotsford. Location is not too far from the highway. Check in was pleasant but it could have been faster considering that we booked online and they had all our info. I'm glad that they gave us a room on the main floor but was the farthest room on the main floor.... More 

Was this review helpful? Yes 1
traveling_gourmet_bc, General Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you so much for taking the time to review our hotel and for staying with us during your recent visit to Abbotsford. We truly appreciate your kind words about our beds, wifi, on-site restaurant and, Complimentary breakfast. We also appreciate the feedback about your check-in experience. Your comments allow us to improve our services and create a better environment... More 

Canada
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed May 27, 2015

I am more and more impressed with Best Western Plus. This was a great little hotel. Staff are very good and accommodating. The hotel is very clean. Even the stairways are clean and tidy. Room was well equipped, modern and everything you would need. The bed was comfy, large bathroom and breakfast is great. Full breakfast with a nice little... More 

Was this review helpful? Yes 2
traveling_gourmet_bc, General Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review

Thank you so much for taking the time to review our hotel and for staying with us during your recent visit to Abbotsford. We truly appreciate your kind words about our staff, Complimentary breakfast and cleanliness. We also appreciate the feedback about our windows. These comments allow us to improve our services and create a better environment for our guests.... More 

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