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Abbotsford Hotel

2073 Clearbrook Road, Abbotsford, British Columbia V2T 2X1, Canada
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Abbotsford Hotel
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Ranked #9 of 12 Hotels in Abbotsford
A recent review
3 of 5 stars reviewed 3 days ago
Olly13538 Los Angeles, California
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19 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

When we stayed the key card machine wasn't working so this caused a problem when checking in and then trying to get back into the room as there was only one guy on the front desk so he was back and forth opening peoples rooms. Apart from that the hotel is reasonably prices and the room is clean, spacious and... More 

Was this review helpful? Yes
deb S, Director of Sales at Abbotsford Hotel, responded to this review

Thank you for your review on your recent stay. Please accept our apologies for the key card issue. Unfortunately we had to order a new machine and it took time and our staff did the very best they could considering the circumstances. Please think of us again when and if travelling to the Abbotsford area. More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We orginally book a night from hotwire and then a week before our trip decided to call the HOTEL and see if there would be any rooms for the night before. I spoke to a female and she had to call me back. Once she called me back she was very friendly and did confirm that we could stay there... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights, Key Machine was broken.. which was inconvenient, though the staff took it in stride and were always happy to walk us up. Check in/check out was fast and friendly. We let them know we weren't able to call room to room on the second morning at check out, and automatically applied a 20 dollar discount. Room... More 

Was this review helpful? Yes
deb S, Director of Sales at Abbotsford Hotel, responded to this review

Thank you for your review and for your understanding our situation when the Ving Card Machine broke down. Unfortunately it took us a few days to get a new one and am happy to hear that our staff took good care of you. Please think of us again! More 

Victoria, Canada
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'll start off by saying that after I complained I got a 25% discount on my rate and the staff were apologetic, dare I say embarrassed? We arrived early (asked for early checkin) to find the crib we had ordered was unavailable until later and not for my toddlers afternoon nap as was the plan... a few hours later when... More 

Was this review helpful? Yes 1
deb S, Director of Sales at Abbotsford Hotel, responded to this review

I am sorry to hear that your stay did not go as smoothly as planned and we would be most happy to have you as our guest once again when and if traveling to the Abbotsford area. Happy to know that our staff tried to accommodate you with a discount, More 

5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here the night before i had to fly out for business the next morning. Very pleased with my experience, staff were all very friendly and helpful. I had a great night sleep on the comfy beds, the hot water was a little slow to start but was fine after a minute or so. Would definitely stay here again

Was this review helpful? Yes
deb S, Director of Sales at Abbotsford Hotel, responded to this review

Thank you for taking the time to let us know how we exceeded in making your stay a pleasant one. We are pleased to offer the best value in Abbotsford. Please think of us once again. More 

vancouver
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

had a great stay. the staff was super friendly. very pleased overall and no problems at all. the beds are comfortable. the room was clean. breakfast was good and the kids loved staying here. if you want a good place to stay this is the place

Review collected in partnership with this hotel

Was this review helpful? Yes 2
deb S, Director of Sales at Abbotsford Hotel, responded to this review

Thank you for taking the time to let us know how your recent stay went. We are thrilled that you were pleased with the overall experience and welcome you back in the near future. More 

Cheyenne, Wyoming
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 11, 2015

I booked this hotel because I was looking to save some $$. Apparently it used to be a Comfort Inn but is currently an independently owned and managed hotel. The staff were very helpful and polite. The hotel is near the main highway. At least 2/3 of the rooms have entrances from outside corridors while the remaining 1/3 of the... More 

Was this review helpful? Yes 1
deb S, Director of Sales at Abbotsford Hotel, responded to this review

Thank you for taking the time to let us know how your recent stay was. We are very pleased with all of your comments and we will address the issues that you mentioned with our staff. We want to ensure that you have the best quality of service and products when staying at our hotel. Please think of us once... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 15, 2015

Just this month me and my boyfriend check in at this hotel , we are a little bit disspointed we book the room a few days before, so we our expecting that everything is well prepared but when we check in, in the middle of the night I decided to take a shower then I was so surprise that we... More 

Was this review helpful? Yes 2
deb S, Director of Sales at Abbotsford Hotel, responded to this review

Thank you for taking the time to let us know how your recent stay went. Please accept our apology for the phone issue. These things do happen and our recent construction has no bearing on the phone not working. All phones should work. Our beds are all new and the fact that they are recently purchased concerns me if one... More 

Summerland, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 12, 2015 via mobile

I took my two children here for the weekend for a getaway, the staff were very polite and friendly. The pool was clean and warm. My room was immaculate the beds were comfy and I always had towels ( cause you know kids always leaving them at the poolside) the continental breakfast was great. I would definitely stay here again.

Was this review helpful? Yes 2
deb S, Director of Sales at Abbotsford Hotel, responded to this review

Thank you for letting us now how we succeeded in making your family stay a pleasant one and that you will return in the near future. We appreciate your business and always want to ensure that you feel comfortable and welcome. More 

Nanaimo, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

I found the service was friendly and inviting. The room was amazing, I was indeed impressed with the upgrades to the hotel. The bed was perfect and the room was clean and the presentation was memorable for sure. The whole stay had a big city look with a small town feel. I will return for sure anytime I am in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
deb S, Director of Sales at Abbotsford Hotel, responded to this review

Thank you for taking the time to let us now how we exceeded in making your stay at the Abbotsford Hotel a pleasant one and we welcome you back when and if you return to our area. More 

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34 photos of this hotel

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Pool/beach area (4)
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Business center/function rooms (1)
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