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All 12 Langley City hotels

Westward Inn & Suites

2.0 of 5 Motel   |   19682 Fraser Highway, Langley City, British Columbia V3A 4C7, Canada
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Westward Inn & Suites
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Ranked #10 of 12 Hotels in Langley City
A recent review
5 of 5 stars reviewed 1 week ago
Jay L CALGARY, Alberta, Canada
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24 reviews from our community

Traveler rating
    8
    8
    3
    1
    4
See reviews for
7
4
7
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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CALGARY, Alberta, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I'm visiting Vancouver area quite often and stayed here for my recent 2 stays. "Best Value for $$$ you are spending" plus, warm customer service is just another added feature. Definitely will be back for my next trips.

Was this review helpful? Yes
Roberta M, Manager at Westward Inn & Suites, responded to this review

Thank you so much. We are very happy to hear that your stay was great and even better that you will be returning to the property for your third time. thank you for being one of our many return customers we appreciate all of you. Thank You Roberta More 

Calgary, Canada
1 review
5 of 5 stars Reviewed September 25, 2014

I don't usually leave reviews but I really want to say thank you to the manager who offered me a great service. I stayed here for few days and really had a great experience. The first impression of the room was great (better than I expected). The room was a bit outdated but it was clean and neat. The service... More 

Was this review helpful? Yes
Roberta M, Manager at Westward Inn & Suites, responded to this review

Thank you for taking time to review the Westward Inn & Suites. We are truly blessed here to have an outstanding manager in Kiwon Lee. He works hard to make sure the team here maintains the high standards he expects. He always goes the extra mile for the customers and its nice to see the customers benefit from his kindness... More 

Kelowna, Canada
1 review
5 of 5 stars Reviewed September 24, 2014

I went down to Vancouver for 4 days to see a friend. I left from Kelowna just after dinner so by the time I reached Abbotsford, it was getting late and I was getting tired of driving so I decided to stay a night in Langley. I planned to stay here for only one night, but I really liked the... More 

Was this review helpful? Yes
Roberta M, Manager at Westward Inn & Suites, responded to this review

We appreciate you giving us a review. We will continue to make your stay as enjoyable and comfortable as we can. Thank You Roberta MacDonald More 

Surrey, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2014

An excellent hotel with great location to shopping and restaurants. The rooms are very clean and comfortable. The staff is very friendly and helpful if you have any questions. Definitely will be going back! :)

Was this review helpful? Yes 2
Roberta M, Manager at Westward Inn & Suites, responded to this review

Thank you so much for taking the time to review the Westward Inn & Suites. We are happy that you enjoyed your stay. The staff appreciate hearing they are doing well in their jobs it gives them the motivation they need to continue to meet the customers expectations. Thank You Roberta MacDonald More 

Langley City, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

I stayed here one night because I needed a place in a hurry. The room was clean enough but the non smoking room smelled like stale smoke that even my 8 year old commented on it. As well, at 6 am some dude came knocking at my door! I was alone with my two young children and shocked, nervous and... More 

Was this review helpful? Yes
Roberta M, Manager at Westward Inn & Suites, responded to this review

I am truly sorry about your experienece at the motel. We have treated the room with our air purifier to clean the air. We are not sure why someone was knocking at your door this is the first time that has happened but the motel was full so maybe someone accidently knocked on the wrong door. We would like to... More 

Kamloops, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

Very clean,Staff(Roberta) is exceptional. I will continue to use this little hideway for when I am in Langley.It is close to great shopping,excellent resturants & lots of parking. The value is also unbelievable when you compare others for MUCH higher prices. The only downfall was the drink machine(it was VERY hot) it was empty. Once reported though I'm sure it... More 

Was this review helpful? Yes 1
Roberta M, Manager at Westward Inn & Suites, responded to this review

Thank you for taking the time to review the motel. We are looking forward to your next visit so we can continue to make your stay and all our customers stays even better. Thank You Roberta MacDonald More 

Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014 via mobile

My husband and I travel to Langley quite often. We love this little gem! We have a wonderful experience every time. We even feel comfortable bring our parents. English isn't their first language but the staff take their time to listen. The rooms are just what we are looking for. Nice, quite, clean rooms with a comfortable bed to sleep... More 

Was this review helpful? Yes 1
Roberta M, Manager at Westward Inn & Suites, responded to this review

Thank you so much for your kind review. We work hard to keep this a clean comfortable motel for all our guests. We will continue to work towards our goal of making this a great place that meets our guests expectations. More 

Calgary, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 23, 2014

If you want to stay in a rundown, '70's decore, mite ridden dump, have atter! Eveb after charging a $200 deposit,at checkout, the front desk had the gall to make us wait while they inspected the room! I've NEVER heard of this before! That's why you take a deposit! In case of damage to the room!!! The bed covers hadn't... More 

Was this review helpful? Yes 1
Roberta M, Manager at Westward Inn & Suites, responded to this review

We are terribly sorry your room was not up to par. Most people would have complained and asked to be moved we never heard from you. The deposit was actually taken at check in it makes no sense to take it at check out. Your room was preauthed on your credit card so at check out we look at the... More 

Williamsburg, VA
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 24, 2014

The prices are very reasonable, clean rooms, helpful staff. Walking distance to wonderful restaurant (White Spot). We were pleased with this motel & would recommend it to anyone traveling in this area.

Was this review helpful? Yes 1
Roberta M, Manager at Westward Inn & Suites, responded to this review

We really appreciate your input it helps us improve our service and keep striving to reach our goals of making the customer our number one priority. More 

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

We decided to try a different hotel, and found this great motel! First of all the ladies' customer service at the front are the best!!! The rooms are clean and perfect if only 2 people or 2 couples??? But the girls and manager did their best to make us comfortable. Traveling with my parent in a wheelchair is definitely not... More 

Was this review helpful? Yes 1
Roberta M, Manager at Westward Inn & Suites, responded to this review

Thank you so much for your kind review. Our staff loves to hear how they are doing with their customer service skills. It helps us all to do our jobs even better. Thank You Roberta MacDonald More 

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Additional Information about Westward Inn & Suites

Address: 19682 Fraser Highway, Langley City, British Columbia V3A 4C7, Canada
Location: Canada > British Columbia > Langley > Langley City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Westward Inn & Suites 2*
Number of rooms: 53
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Also Known As:
Westward Inn & Suites Langley/Langley City

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