Booked a standard Queen room. Checked in late in the evening after a long drive. Shocked to see we were given a Double Handicapped room. My husband has a very bad back, and needs to soak in a tub. Especially after a 5 hour drive. There is no bath in a handicapped room, just a walk in shower. No one... More

I was nicely surprised -- very competent, graceful front desk staff (checked me in without a fuss even though I mistakenly reserved for the wrong night!); very clean and comfortable room; HOT complementary breakfast; nice location (not on a 'strip' so you have to pay attention to find it, but the Home Depot is a great landmark) -- great location... More

We have stayed at the Quality Hotel twice now in the past 6 months and found it be very comfortable and clean with very friendly, helpful staff. The cost for staying is very reasonable and as they have a couple of pet friendly rooms, we were able to bring our small dogs with us. Another plus is that breakfast is... More

My family and I travel to the Vancouver area many times a year and we go out of our way to stay at this hotel. What keeps us coming back is the friendly staff, cleanliness of the rooms and the amazing breakfast at no additional charge. We have stayed there six times already this year and would not stay anywhere... More

New hotel in 2010. Website rates were $89 for 2 queens or $79 for 1 king. Hotel has a seasonal outdoor patio. Lots of nearby ammentities. Lots of food places near by. Willowbrook Mall is one block away. BC liquor store is 50 m away. Hotel has a fitness room and restaurant (Pampass Grass Grill). As a hotel guest you... More

I had read all of the reviews and was very close to booking elsewhere. I am so glad that we didn;t. We arrived in the middle of the rain to the hotel. The atmosphere and staff were very warm upon entering. The ladies at the front desk were prepared and had immediate keys for us. Our room was very nice... More

We have stayed at this hotel twice now. Once for an overnight stay and then again for 4 nights with a university team. The hotel staff are fantastic and the location couldn't be any more convenient with tons of amenities within walking distance. The rooms are very clean and comfortable. The breakfast bar was just as advertised, and with free... More

Stayed overnight in Jan 2012 - the room was great -comfortable bed & pillows as well as being clean however the heater/air conditioner kept coming on every 5 minutes all night long & was excessively noisey. I complained in the morning & the person at the front desk said they received many complaints about the noise. She mentioned management had... More

We stayed overnight travelling to and from Victoria. The first night we had a king room and found it comfortable and reasonably priced. On our return trip we had a jacuzzi suite which was well equipped and very comfortable with a nice chair and ottoman and sofabed, king bed, jacuzzi, double shower and kitchenette. They also provided eight battery operated... More