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Holiday inn Hotel & Suites

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7906 Main Street | PO Box 1026, Osoyoos, British Columbia V0H 1V0, Canada
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263 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Vancouver BC
Top Contributor
50 reviews 50 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Osoyoos is indeed beautiful, especially in the early summer. I found the staff at this hotel extremely helpful. They went out of their way to find out information for us that we had requested. The restaurant is so-so. The breakfast I found rather greasy and not too tasty (I tried 2 different omelettes). In the evening however, the restaurant turns... More 

Was this review helpful? Yes
vega11ca, Guest Relations Manager at Holiday inn Hotel & Suites, responded to this review

Dear BarbaraJ, Thank you for taking the time to review your recent stay of our hotel. We are happy to hear that you enjoyed your visit to Osoyoos, and that you found our staff friendly and helpful. We appreciate the candid feedback we receive, and your comments will be shared with the staff. We look forward to your next stay... More 

2 reviews
2 of 5 stars Reviewed 1 week ago

When we arrived at the Holiday Inn, they had our reservation but not our requested room. The young man on the front desk insisted that we should take a South facing room, as they were equivalent to the North rooms. When we went up to view the offered room it was immediately obvious that this was not as requested when... More 

Was this review helpful? Yes
vega11ca, Guest Relations Manager at Holiday inn Hotel & Suites, responded to this review

Dear Terry D, Thank you for taking the time to post your review of your recent stay with us. I sincerely apologize for your experience during your visit. I am very happy that I met with you this morning, and appreciate your candid feedback, as it enables us to target problem areas and take the necessary action to prevent similar... More 

Manitoba, Canada
Top Contributor
500 reviews 500 reviews
86 hotel reviews
199 helpful votes 199 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked on Hotels.com last minute when we decided we couldn't carry on any further. Used our free night for the most amazing view! The lake was breathtaking. Bed was very comfortable. Staff very friendly and accommodating. Free underground parking/wifi/breakfast included for $5 over the basic 2 queen rate. Very pleased with our experience.

Was this review helpful? Yes
vega11ca, Guest Relations Manager at Holiday inn Hotel & Suites, responded to this review

Dear Lynda D, Thank you for taking the time to post your wonderful 4 star review of your recent stay with us. We are very happy to hear that you enjoyed your view, we are quite fortunate to have such a gorgeous location! We are also pleased to hear that you found great value in our breakfast package, your stay... More 

Vancouver, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We went here and the staff were terrible as in: the worst experience we have ever had. I travel all over the world and have never been treated this way. First off they had a new person there (who should never be working in a hotel in the first place), and she said she was giving me and my elderly... More 

Was this review helpful? Yes 2
vega11ca, Guest Relations Manager at Holiday inn Hotel & Suites, responded to this review

Dear Hanna S., Thank you for posting your review of your recent stay with us. I am sorry to hear that you did not enjoy the brief stay that you had at our hotel. I am happy that I was able to offer several different rooms that did meet your requirements, and was able to offer assistance with your luggage... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay here one a year with my soccer team. The hotel provides a good rate for the high school tournament. Every year the check in staff are great and the rooms are ready to go. Jen is awesome to work with and the front desk staff are friendly. This time my room was on the road side. I do... More 

Was this review helpful? Yes
vega11ca, Public Relations Manager at Holiday inn Hotel & Suites, responded to this review

Dear James W, Thank you for posting your wonderful 5 star review of your recent stay with us. We love having you and your team stay every year, and we are proud supporters of the Osoyoos Soccer Tournaments that occur annually in April and May. We sincerely appreciate your loyalty and repeat business. Thank you for bringing the housekeeping issue... More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

I love the location of this hotel, the views were amaZing! However, the cleaning staff didn't do a good job at all! Hair in the tub, tile floors not vacuumed at all, ants coming out of tile floor corner in bathroom. Hard water stains built up in tub and sink- seems something that could be easily fixed by good Hardworking... More 

Was this review helpful? Yes
vega11ca, Guest Relations Manager at Holiday inn Hotel & Suites, responded to this review

Dear Jesse_Lynn_March, Thank you very much for taking the time to post your review of your recent stay with us. I appreciate you bringing these issues to my attention, and regret that we did not meet your expectations during your visit. Your comments have been shared with the staff, and additional training will be provided to the staff to ensure... More 

Calgary, Canada
Contributor
18 reviews 18 reviews
17 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited Osoyoos, BC from April 3 to 5, 2015. We drove to Osoyoos from our home at Calgary. It took about 10 hours via Trans-Canada Highway (via Banff & Revelstoke ) and via Highway 97 (via Kelowna and Pentincon) including break for food, fuel and few stop for sightseeing. During return we followed Highway#3 (Crownest Trail) via Castlegar, Cranbrook,... More 

Was this review helpful? Yes
vega11ca, Guest Relations Manager at Holiday inn Hotel & Suites, responded to this review

Dear Sushantakumar, Thank you for posting your wonderfully written, 5 star review of your recent stay with us! You have provided our potential future guests with some fabulous information, and I commend your reviewing skills. I am very happy to hear that you enjoyed the service and accommodations provided by our hotel, and that we were able to upgrade you... More 

USA
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 5, 2015

This hotel has a great location on Lake Osoyoos. The check in was fast and the staff is very friendly. They have free underground and above ground parking. There are two restaurants. We had a room facing the lake with a balcony. The building is old and the rooms show signs of age. Free WIFI was very weak at least... More 

Was this review helpful? Yes
vega11ca, Guest Relations Manager at Holiday inn Hotel & Suites, responded to this review

Dear MillionBucks, Thank you for taking the time to post your 4 star review of our hotel! We are delighted to hear that you had a great stay, and that your check in was quick and friendly. I apologize for any inconvenience you might have experienced with the internet. Unfortunately, our vending machine is contracted, and not owned by the... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 4, 2015

You must try their pizza! Ordered room service, had one of the best pizza's. Room was clean, staff great .We stay there when we are in town. Found them to be best bang for buck. Beautiful view of lake on private balcony.

Was this review helpful? Yes
vega11ca, Guest Relations Manager at Holiday inn Hotel & Suites, responded to this review

Dear Janet F, Thank you for taking the time to post your wonderful 4 star review of our hotel!! We are very happy to hear that you are a returning guest, and had another great stay. I'm also glad you got a chance to try the delicious pizza at the Sol Grill Room & Lounge. I will be sure to... More 

Qualicum Beach, Canada
Top Contributor
58 reviews 58 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 30, 2015

We spent a one night stop over on a road trip and were we glad we did. The hotel is on highway 3 and the isthmus that divides Osoyoos Lake. It is well built and designed with great views of the lake. There is both surface and underground parking. The lobby was large and clean and the check in staff... More 

Was this review helpful? Yes
vega11ca, Guest Relations Manager at Holiday inn Hotel & Suites, responded to this review

Dear Brian G., Thank you for taking the time to post your 4 star review of our hotel! We are very happy to hear that you enjoyed your view and found your room clean, comfortable, and spacious. Our staff take great pride providing superior service and accommodations, and we will be sharing your wonderful comments with them. We are very... More 

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