We canceled our booking at another hotel because they didn't offer playpens for our one year old. We booked two weeks ahead with this Best Western and asked specifically for a play pen. Once there and in the room, they then informed us they wouldn't be able to provide one. I went to the front desk and complained (twice) -... more

Stayed here over the August long weekend. From start to finish, one of the most disappointing hotel experiences I've ever had. - Hotel is chronically understaffed. - Front desk staff rude and unhelpful. - Rooms are not very well appointed and quite dirty. - The worst housekeeping I have ever experienced. Room was not cleaned/made up during 3 nights we... more

We stayed for only one nite but the guy at the front desk was great and so was the room. I'd stay here again for sure. more

Not exactly a brand new high end place, but Osoyoos does not have many of these. The price was right, the location is great, an indoor pool and hottub in the winter is welcoming. Rooms were large and clean. Staff was friendly. Good value if you get a good price. Not sure how this place is priced during high season,... more

My wife and 3 year old daughter spent 6 nights at the Best Western in Osoyoos in late Aug 2008. One bedroom suite cost $1500 so expected top rate service and lodgings. Received poor service and cheap accommodations. List of problems: - bathroom sink & tub drains full of hair and would not drain, took 2 days to fix -... more

Pros – Rooms have been updated. The fabric for the comforter and the drapes were nice and tasteful. The room was a very nice size. For a standard room, there was a lot of room to move around. Cons – Wireless Internet was available but you have to sign up with a wireless Internet service to get access. At over... more

Stayed here en-route through Osoyoos, the first chain hotel advertised when coming in across the bridge from the East. Perfect location for visiting the area, which includes the usual small-town stuff (various restaurants and a couple of supermarkets), plus wineries and desert countryside. Room was large and contained a nice bathroom, kitchen and dining area, balcony and a comfortable king-size... more

Stayed here over Easter weekend. Pros - 1)Staff was accomodating in letting our group use the meeting room for gatherings as long as we cleaned up ourselves. 2)Room was just fine, and the hotel was definately NOT dirty as one poster said. 3)Rate was good $88/night. 4)Catering was very good and reasonably priced. Cons 1)The Salt water pool gave all... more

I am usually very fair with hotel ratings. The main problem with this hotel is you cannot go to the restaurants and charge anything to your room. They are completely separate Quizos should also be a convenient room booked reastaurant. Remember that the public like convenience. A 3.5 star at best. more