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Super 8 Cornwall

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2694 Brookdale Ave, Cornwall, Ontario K6J5Y2, Canada
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Super 8 Cornwall
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141 Reviews from our TripAdvisor Community

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Mallorytown
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 18, 2015 via mobile

The hotel is was just okay. The work out room was filthy and nothing worked, the pool water was freezing. Thought it might be a bit warmer since it was inside. The rooms were nice but the beds were hard as rocks. The contental breakfast wasn't the greatest. Cereal, toast, waffles and hard boiled eggs. Over all it was okay... More 

Helpful?
1 Thank Melanie B
MrNeilsan, Front Office Manager at Super 8 Cornwall, responded to this review

Thank you for you feedback on your stay at our hotel. We were pleased to host the very active team at our hotel. The pool is automatically set at a comfortable 81 degrees F, we are sorry you found it cool. The standard for the Superstart breakfast required by Super 8 franchises is a continental breakfast which includes muffins, cereal,... More 

Lower Sackville
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 8, 2015

Very enjoyable stay......comfy bed, excellent hot breakfast(loved the strawberry waffles), easy to find with loads of parking, quiet, hot shower with lots of pressure and a staff that knew their city and motel.

Helpful?
Thank James S
MrNeilsan, Front Office Manager at Super 8 Cornwall, responded to this review

Dear Guest, Thanks for the great review of our hotel, we're glad you enjoyed your stay and hope you can come back soon. We'll pass your comments on to our hospitality team! More 

New Braunfels, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 15, 2015

We stayed at room 211. For a room with 2 queen beds. it was small and cramped. First thing I noticed is that there was no coffee maker. Asked for one as it is advertised on booking and travelocity that all standard rooms had a coffee maker. Was told that only superior rooms had coffee makers and to come downstairs... More 

Helpful?
1 Thank SweetSilver2004
MrNeilsan, Front Office Manager at Super 8 Cornwall, responded to this review

Dear Guest, Thank you for taking the time to write your review. Concerning the items you mentioned: We do offer 2 Jacuzzi Suites both with King beds and fireplaces, as is advertised on our Super 8 sign out front. This is not referring to the newly built hot tub which is not yet advertised, out front or on our website.... More 

Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 20, 2015

Travelling for business, you're always looking for a great deal and a decent stay...not necessarily the case here. Room (very outdated) initially looked clean till you enter the room further. The smell of dampness, musty and stale hit you first. The bathroom wall paper was coming away from the wall, a dirty shower matt was just left in corner, the... More 

Helpful?
2 Thank Gene V
MrNeilsan, Front Office Manager at Super 8 Cornwall, responded to this review

Dear Guest We have taken to heart your thoughts in your review and we have replaced all the pillows in the rooms. Our new mattresses are enjoyed by many guests, even asking for the name brand. We apologize that the bathroom cleanliness was not up to our usual high standards on your visit, and your comments have been passed onto... More 

Travelers are raving about these Cornwall hotels

Kingston, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 17, 2015 via mobile

Great at first, friendly staff that were very helpful. Got to the second floor and all you could smell was cigarette smoke and I didn't really like that. Went to our room, looked okay but carpet were still soaking wet by the window, blood on the night stand and the blankets were stained. When I went to have a shower,... More 

Helpful?
2 Thank B H
Grande Prairie, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 13, 2015 via mobile

We were traveling through and had originally booked a room at the Howard Johnson. Upon arrival at the HJ we we greeted by a parking lot of police who informed us we would need to find accommodations elsewhere. So glad we did. Ended up staying at the Super 8. Clean comfortable large rooms, friendly staff and continental breakfast complete with... More 

Helpful?
1 Thank Jennifer J
MrNeilsan, Front Office Manager at Super 8 Cornwall, responded to this review

Dear Guest, We're so pleased that you chose to stay with us and found our hotel Super. We hope you'll be able to come back the next time you're passing through. Thanks for the great review. More 

Toronto, Canada
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 24, 2015 via mobile

I stayed there with my wife and son in a two queen size bedroom. I base my rating on the fact this is a two star hotel. For two star hotel I found the quality service and price to be in line with what I was expecting. This hotel is very close to the highway and is an easy five... More 

Helpful?
Thank Mikedsn
MrNeilsan, Front Office Manager at Super 8 Cornwall, responded to this review

Dear Guest, Thanks for the nice review you had placed on tripadvisor concerning our Super 8 Cornwall hotel. We're glad you found our location to the highway and restaurants convenient for you, and that you found our check-in process efficient and enjoyed the pool. We're pleased to let you know that our breakfast has improved, now it includes yogurt and... More 

Thorold, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 22, 2015

We booked a room at this "HOTEL" for one night as we were heading back home. BUT we only stayed for 2 HOURS :- ( !!!! The FIRST room we were given was very grungy, and it also had soaking wet carpeting in a large part of the entry area by the bathroom. There were globs of gooey gunk all... More 

Helpful?
1 Thank James B
MrNeilsan, Front Office Manager at Super 8 Cornwall, responded to this review

It is unfortunate that you did not find the rooms to your satisfaction. Our Manager and General Manager inspected the rooms and found nothing lacking. Management feels that you were looking for a more economical place to stay and formed the complaint in order to cancel with the company you had booked through. We were happy to oblige and refund... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 18, 2015 via mobile

The rooms are basic but very clean. A bit dated bathrooms, toilet needed to be flushed more than once in order to complete the the action. Small things like rust on the bottle opener attached to the bathroom counter top drew my attention. Having said that we only stayed in one room (105). This may not be the case for... More 

Helpful?
1 Thank craig R
MrNeilsan, Front Office Manager at Super 8 Cornwall, responded to this review

Dear Guest, Thank you for writing your review. We're glad to know where we can improve, and have taken action to do so. Our Super start breakfast has been enhanced to now include yogurt and boiled eggs. Thank you for telling us of your concerns. More 

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