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2.0 of 5 Hotel   |   1625 Vincent Massey Drive | RR 2, Cornwall, Ontario K6H 5R6, Canada
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Ranked #7 of 12 Hotels in Cornwall
A recent review
4 of 5 stars reviewed 3 days ago
ericon991 ontario
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99 reviews from our community

Traveler rating
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    32
    10
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31
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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ontario
Top Contributor
500 reviews 500 reviews
46 hotel reviews
209 helpful votes 209 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

When I stayed here they gave me a room in the renovated section. It was clean well furnished and quiet. What more could you ask. My room overlooked the back lot so as it was not a busy time of year (February) there was not a lot of coming and going. If you go get a room on the second... More 

Was this review helpful? Yes
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your feedback. We are pleased that you enjoyed your stay. We appreciate all the positive feedback that you have expressed, and will share it with our staff. I am sorry that the wi-fi was not working properly, we have had a few issues , that were resolved quickly by our provider. We thank you for... More 

Richmond Hill, Ontario, Canada
Top Contributor
243 reviews 243 reviews
46 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed January 4, 2015

During our first night at Christmas, the front desk staff gave us a double room at the end which enabled us to have our kids come and visit us in a large room adjacent to the bedroom. This was especially helpful as my daughter's house if full of cats and a dog which I am severely allergic to. The next... More 

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Cold Lake, Canada
Top Contributor
119 reviews 119 reviews
37 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed December 12, 2014

mildew smell in the hotel but it is clean. Our room was clean, the bed was ok and the pillows were good. The place is in need of some updates. The breakfast area was better than I had expected well appointed and a nice amount of food to choose from. We used expedia to book this hotel and managed to... More 

Was this review helpful? Yes
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback. We are looking forward to renovations which will address concerns regarding updates, and I am glad that you were able to enjoy some of the breakfast items we offer to start your day. We appreciate the time you took to comment on your stay and wish you all the best in the new year. More 

Victoria, Canada
Top Contributor
87 reviews 87 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed October 22, 2014

Not impressed right from the moment we pulled up to the hotel. You could see that the curtains had holes in them. Reception at the front desk was so so and later when I returned to ask a question, they didn't even stand up and leave their ipad/phone to speak to me, it was like I was being a bother.... More 

Was this review helpful? Yes 1
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. I am sorry that we came in below the standards that are expected from us. Renovations in the future will enhance all of our guest rooms and overall property, and I have spoken to the staff about your customer service concerns. I wish you... More 

Travelers are raving about these Cornwall hotels

Barrie, Ontario
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 13, 2014

On a road trip holiday, we checked in as a family of four on my birthday. I'd made an advanced booking, and mentioned that it was my birthday, and if the staff could do anything special that would be great, but not crucial. They went above and beyond, putting up a 'Happy Birthday' banner in the room, and leaving a... More 

Was this review helpful? Yes 2
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave feedback on your experience with us at the Comfort Inn Cornwall. We are always pleased to hear positivity, and all the things that you were able to enjoy, while stopping here on your travels. I hope the rest of your holiday was as enjoyable, and I thank you again for your comments... More 

Pickering Ont.
Top Contributor
135 reviews 135 reviews
47 hotel reviews
284 helpful votes 284 helpful votes
5 of 5 stars Reviewed September 25, 2014

We had a nice room on the ground floor. Nice GSR checking us in was very nice and efficient. The hotel was easy to find, and had a few restaurants in the area. It was just a stop off for us coming home from out East , so didn't get to see much of the area. They had a great... More 

Was this review helpful? Yes 4
Lucinda T, Public Relations Manager at Comfort Inn, responded to this review

Thank you for your response. We appreciate the time you took to explain some of the things that your enjoyed while on your stay with us. We look forward to having you back with us on your future travels and wish you all the best. More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 22, 2014

Stayed at the Comfort Inn in Cornwall. Very disappointed, I found the price expensive and the room inadequate. The air conditioner was noisy (did not sleep), the room musty, and in the bathroom between the tub's liner and the bottom of it, water had accumulated and standing on it felt like having "vertigo", the floor and the carpets were very... More 

Was this review helpful? Yes 2
Courtice, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed September 15, 2014

I stay at many hotels for work and i decided to book this Comfort Inn as I have stayed at a lot of Comfort Inn's. The hotel is old and the room was very musty & had a mold smell. The bed was the only reason I did not sleep in my car. I checked out the tiny gym and... More 

Was this review helpful? Yes 2
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback, and I am very sorry that you had such an unfavorable experience while staying with us. It is disconcerting for us to know that you were subject to so many unpleasant odours and room dissapointments, and we will do all that we can to look into these issues to ensure that they are remedied. I... More 

Chilliwack
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 30, 2014

We stayed at this hotel, as part of a wedding booking.....and that only because there were not enough hotel rooms left at any one hotel in the city due to a dog show. Rooms in dire need of updating. Carpets felt damp/wet on bare feet thus we wore flip flops at all times. Towels are thread bare. Furniture worn and... More 

Was this review helpful? Yes 2
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

I am sorry that we did not meet your expectations or ours , with regards to the condition of your room on your recent visit. We will be renovating the property in the future and will be updating furniture and decor in all of our rooms, in the hopes that you will give us another chance to be be able... More 

Amsterdam
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 26, 2014

I have stayed at this hotel on a number of occasions in recent years so that I knew exactly what to expect and was not disappointed. The hotel is clean and reasonably well managed. The room refrigerator was very welcome. The included breakfast was ordinary and has not changed much over the years. The hotel is secure especially as it... More 

Was this review helpful? Yes 1
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Additional Information about Comfort Inn

Address: 1625 Vincent Massey Drive | RR 2, Cornwall, Ontario K6H 5R6, Canada
Phone Number:
Location: Canada > Ontario > Cornwall
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 112
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Also Known As:
Comfort Inn Hotel Cornwall
Comfort Inn Cornwall, Ontario
Cornwall Comfort Inn

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