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Monte Carlo Inns Markham

3.0 of 5
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8900 Woodbine Avenue, Markham, Ontario L3R 5K6, Canada
Monte Carlo Inns Markham
Best prices for: 1 room 1 guest
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Ranked #13 of 16 Hotels in Markham
A recent review
4 of 5 stars reviewed 4 days ago
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125 reviews from our community

Traveler rating
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    25
    9
    14
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20
32
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
98 reviews 98 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a dear friend's wedding. Checkin took forever, but they were busy. The rooms were clean, the beds super comfy. The restaurant was great. I let my daughters have their first dinner out without parental supervision and it went quite well. I have no complaints.

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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Normally I'm more of a 4/5 star hotel person but chose this hotel as it was the closest to family we were visiting, so I approached my visit with trepidation. This hotel was a very pleasant surprise the rooms were excellent with very comfortable beds and the little fridge, coffee maker and microwave were a great bonus. The bathroom was... More 

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Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good quality hotel at the right price. Stayed here just one night with my wife and I would return if I had business in the area. The place was clean, the bed was exceptionally comfortable and we got a free breakfast. If I could change one thing, (OK, two) I could not figure out how to work the in room... More 

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Ottawa, Canada
Top Contributor
399 reviews 399 reviews
66 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Second time we've stayed here. Close to 407. The first room we were given smelled of cigarette smoke and we were quickly given an upgrade to a suite on another floor. We had a good nights sleep and nice hot shower. Wifi worked well. Breakfast is basic but can be upgraded to 2 eggs and bacon for $4.

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1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I recently stayed at the Woodbine Location for a business trip. I found the place to be very clean and comfortable. The room was excellent for the price and the staff was pleasant to deal with both over the phone and in person. The manager of the hotel I believe his name was Dean , was very helpful and accommodating... More 

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Markham, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 15, 2015

The Monte Carlo is close to my office and I have stayed a few times, I can say that the management, Dean doesn't care about his customers. During a stay this winter, I was awake most of the night from the heater that continued to Chirp like a bird, I called the receptionist at about 2am, to report the problem.... More 

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Management response:

Dear Guest, Thank you for taking the time to review our hotel. We are extremely regretful to hear about your experiences. Please contact our customer service team at customerservice@montecarloinns.com to rectify any further issues. More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 24, 2015 via mobile

Wanted a hotel close to friends we were visiting so picked this one. Had a room on ground floor and the corridors smelled of stale smoke even though it has been advertised as a smoke free hotel. Room looked clean but didn't feel clean. Bath tub wasn't draining but this was quickly fixed when we complained. Breakfast was alright. Water... More 

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Management response:

Thank you for taking the time to review our hotel. Our hotel is 100% smoke free as we advertise and we make it very clear to guests who smoke in rooms they will be charged for this. Unfortunately we do our best to ensure this does not happen. We hope that the stale smoke smell was not enough to deter... More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

Nice property. Friendly front desk service. Large, clean, comfortable room with two televisions. Package included a decent hot breakfast and again, friendly staff in restaurant. Will definitely return.

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Capreol, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

I would have nothing negative to say about the hotel or the staff.Very beautiful rooms unbelievable price Where do you get a room with a double bed and a Jacuzzi right beside your bed.And the staff are the most pleasant and very friendly I have ever seen.Five pillows on my bed and I felt like I was sleeping on a... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 11, 2015

We got there after a night work at 4 in the morning and we're checking out at 4 the same afternoon. They charged me a day and a half for the 12 hours that we stayed there. I signed the agreement and they took 100$ in deposit. At the time of checking out they told me that I was only... More 

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to review our hotel. We do sincerely apologize for the lack of communication by our night staff. The rate charged was based on a nightly fee from 4am- 11am and than a day rate for the remainder for the stay until 4pm. We apologize for the confusion and hope you can afford us the... More 

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