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Monte Carlo Inns Markham

3.0 of 5
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8900 Woodbine Avenue, Markham, Ontario L3R 5K6, Canada
Special Rate
Jacuzzi Suite for $109.90
Monte Carlo Inns Markham
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Ranked #13 of 16 Hotels in Markham
A recent review
3 of 5 stars reviewed 5 weeks ago
Anna F
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120 reviews from our community

Traveler rating
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    9
    14
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31
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Markham, Canada
1 review
1 of 5 stars Reviewed 1 week ago

The Monte Carlo is close to my office and I have stayed a few times, I can say that the management, Dean doesn't care about his customers. During a stay this winter, I was awake most of the night from the heater that continued to Chirp like a bird, I called the receptionist at about 2am, to report the problem.... More 

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Management response:

Dear Guest, Thank you for taking the time to review our hotel. We are extremely regretful to hear about your experiences. Please contact our customer service team at customerservice@montecarloinns.com to rectify any further issues. More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Wanted a hotel close to friends we were visiting so picked this one. Had a room on ground floor and the corridors smelled of stale smoke even though it has been advertised as a smoke free hotel. Room looked clean but didn't feel clean. Bath tub wasn't draining but this was quickly fixed when we complained. Breakfast was alright. Water... More 

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Management response:

Thank you for taking the time to review our hotel. Our hotel is 100% smoke free as we advertise and we make it very clear to guests who smoke in rooms they will be charged for this. Unfortunately we do our best to ensure this does not happen. We hope that the stale smoke smell was not enough to deter... More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

Nice property. Friendly front desk service. Large, clean, comfortable room with two televisions. Package included a decent hot breakfast and again, friendly staff in restaurant. Will definitely return.

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Capreol, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

I would have nothing negative to say about the hotel or the staff.Very beautiful rooms unbelievable price Where do you get a room with a double bed and a Jacuzzi right beside your bed.And the staff are the most pleasant and very friendly I have ever seen.Five pillows on my bed and I felt like I was sleeping on a... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 11, 2015

We got there after a night work at 4 in the morning and we're checking out at 4 the same afternoon. They charged me a day and a half for the 12 hours that we stayed there. I signed the agreement and they took 100$ in deposit. At the time of checking out they told me that I was only... More 

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to review our hotel. We do sincerely apologize for the lack of communication by our night staff. The rate charged was based on a nightly fee from 4am- 11am and than a day rate for the remainder for the stay until 4pm. We apologize for the confusion and hope you can afford us the... More 

Barrie, Canada
Top Contributor
104 reviews 104 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed December 10, 2014

$99.00 got me a room with 2 queen beds. It was clean and comfortable. The only complaint, and it is hardly worth mentioning however, "buffet breakfast included" is a little misleading. The included would better be called a light continental breakfast as it was almost nothing. For $4 more, you got a hot breakfast which was ok. Staff were friendly... More 

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Management response:

Thank you for your review. The last thing we want to do is mislead our guests into believing anything other than what we offer. Our complimentary healthy start breakfast is a compilation of cereals, yogurts, toast, coffee, juice and danishes. We hope you can afford us the opportunity to serve you again in the near future. Have a wonderful holiday... More 

Toronto
1 review
4 of 5 stars Reviewed November 25, 2014

I just want to express my gratitude for the seamless operation I had with Monte Carlo Inn on Woodbine Ave., Markham location. My company just had a hockey tournament and needed a place for our Toronto Maple Leafs and Montreal Canadiens Alumni and choosing Monte Carlo was a great experience. Great price and even upgraded my guests to their Jacuzzi... More 

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed November 2, 2014

Friendly, courteous staff. I have been coming for 10 years and every time I have been impressed Comfortable bed, good bathroom ( a little small perhaps, but good shower and very clean) The windows are double glazed and the rooms are generally quiet.

Review collected in partnership with this hotel

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Thunder Bay
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 23, 2014

I was in Toronto for a 2 day meeting and knew I would need a place to unwind and relax. This hotel was wonderful, there was an amazing jacuzzi in the room and it was what I needed to relax. The bed was extremely comfortable and I slept well. There is also an amazing restaurant in the hotel, I had... More 

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Marmora
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 11, 2014

Stayed at this location on Sept 27th and booked thru Expedia online. Got a great rate. Beautiful building, landscaping, close to major attraction, airport, restaurants. Room was very clean and very modern. Came with free breakfast which could be upgraded for 4 dollars. Check in and out was fast, courteous and without mistakes. Highly recommend this location

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