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Residence Inn Toronto Markham

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55 Minthorn Blvd, Markham, Ontario L3T 7N5, Canada
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Best prices for: 1 room 1 guest
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Residence Inn Toronto Markham
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Residence Inn Toronto Markham
Residence Inn Toronto Markham
Residence Inn Toronto Markham
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112 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Spanish first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (20)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (29)
  • Dec-Feb only
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Montreal
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had the most restful sleep in this Residence Inn. I was on the 5th floor in a newly renovated room with lovely new furnishings and carpet. Would definitely stay here again. Felt like an apartment away from home. Nice pool which I didn't get to try. Free breakfast which was available from 6:30 to 9:30 on weekdays and till... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear MontrealCanadian, We are happy to hear from you and glad to know your enjoyed a good night's rest. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Anita Shu General Manager More 

2 reviews
3 of 5 stars Reviewed 4 weeks ago

Some construction ernoon premises. Had a 2 room suite. The other person eith me said there was too much noise and woke them up. Not sure what is was suspected it was the HVAC. room had a worn out office chair including torn edges - gross. Some dated furniture. Breakfast was good in selection and quality except for the waffles.

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear Wayne Y, We take pride in providing the best accommodations and service so our lapses during your stay are regrettable. It was kind of you to note our ample breakfast. Your comments are welcomed and will be taken under consideration as we improve our hotel. For this reason, we hope to see you on a return visit. We appreciate... More 

Montreal, Canada
1 review
1 of 5 stars Reviewed March 10, 2015

I found this hotel as the worst Marriott hotel among all the Marriott hotel I have stayed during the past few years all over the world. Very bad customer service at the front desk and by the cafeteria staff. The front Desk staff displayed poor attitude. Doubtful if I would repeat. Not a standard Marriott experience. I did a big... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear Sumit J, We appreciate you taking the time to share your experience. My heartfelt apologies you found our associates unhelpful and insincere. Our associates strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret that we did not provide you with the exceptional stay you've come to expect from Marriott. Thank you for your honest... More 

Denver, Colorado
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 18, 2015

Very average hotel. Was in town for a week on business. While I really enjoyed Toronto, the hotel was just average.It was not as clean as I was used to. The staff was average. I wish I could think of something to say about this hotel that stood out.

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear Richard S, Guest satisfaction is our highest priority and I regret that we left you underwhelmed. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Anita Shu General Manager More 

Iroquois, Ontario
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 12, 2015

This Residence Inn is over ten years old. The rooms are decorated in the "red couch" style that you see at many Residence Inn properties but the theme is sort of mixed with an older style of oak cupboards in the kitchen area. Despite the fact that the property is not new, the rooms are in good shape and very... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear seawaykicker30, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our friendly associates and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best,... More 

Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 1, 2015

Its been now more than 200 days and it has become a second home for me travelling on business trip. The hotel staff is courteous and take good care of any of your needs. Always fell welcomed , no complaints at all :)

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear MayankChouhdary, We are happy to hear from you and value your kind review. It is encouraging to know that your extended stay has been enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your business travel. Best, Anita Shu General Manager More 

Philadelphia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed January 19, 2015

Very accomodating. The staff is great, rooms are very comfortable. if you need anything, the front desk responds immediately. Rooms are comfortable and quiet. I will continue to go back. The breakfast is good, a decent variety of hot meals and continental style.

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear maxrep99, Thank you for your review and recommendation of our hotel and associates. I’m pleased to hear that our staff’s excellence in service exceeded your expectations and made for a truly fantastic experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Anita Shu General Manager More 

Newport Beach, California
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 18, 2015

My wife and travel almost exclusively with Marriott. Our 2 favorite brands are JW Marriott and Residence Inn. For luxury or business travel we always book with JW. With leisure travel almost always with Residence Inn because of the space and having a kitchen! I was disappointed with the breakfast they served, poor quality and choice of fruit and food,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear fmcsbu, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding breakfast; I have taken note. On behalf of our entire team, I thank... More 

Level Contributor
145 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed January 9, 2015

Location: not far from Highway seven or the 407 highway exit and entrance from Leslie Street. Parking: All parking is outdoor and there are ample spaces. Reception: it's not the first time I've stayed here but it is the first time I am writing about it. I have to tell you that the reception is superb; you won't find better... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear Harvey C, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our location, spacious suites, ample amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Anita Shu General Manager More 

Ontario's Near North, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 2, 2015

The hotel was clean (cleanest pool and whirlpool area I've ever seen and both were nice and warm), rooms were clean and comfortable and staff were very friendly and professional. I appreciated the New Year's Eve policy they had in effect to deter loud and obnoxious guests. Breakfast was nice and there are some good restaurants nearby. I really enjoyed... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear 5tepher, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our modern accommodations and ample amenities. On behalf of our entire team, I thank you for your kind remarks. Please visit... More 

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