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Residence Inn Toronto Markham

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55 Minthorn Blvd, Markham, Ontario L3T 7N5, Canada
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Residence Inn Toronto Markham
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Residence Inn Toronto Markham
Residence Inn Toronto Markham
Residence Inn Toronto Markham
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116 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • English first
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English first
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  • Mar-May only
    (20)
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Montreal Quebec
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed at this Residence Inn, Markham and it had become tired looking, worn out but now major work is being done - long overdue - the rooms are cleaner looking - but as the work is being done very quickly - some repairs are being overlooked - our one bedroom suite was very nice, missing coffee table, windows... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear lindacote, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. We thank you for your patronage and look forward to your next visit. Sincerely, Anita Shu General Manager More 

Ontario
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

When we travel to Toronto, we stay in a downtown Marriott property. Unfortunately for us, recently, the prices were out of our price range on the days we wanted to stay as there was a major event on in the downtown area. We decided on this hotel as we were close to Highway 7 and that would be good for... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear MiztyOne, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Anita Shu General Manager More 

Orlando, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel had a lovely room that had just been renovated to a trendy modern look with nice art on the walls. Clean, comfortable and really helpful and friendly staff. Nice, full complimentary breakfast was included every morning. Great restaurants within walking distance.

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear KellyCanova, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Anita Shu General Manager More 

Jakarta, Indonesia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location: conveniently located on highway 7 with plenty of restaurants nearby. Try Congee Restaurant just 1 min drive. Big portion, tasty and affordable. Or Dragon Boat cantonese fusion dim sum and al carte. But you need to book ahead. Very long waiting lines. Hotel: big room. 2 bedrooms witj 2 bath rooms. Plus living room and a sizeable pantry. Very... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear jokochen, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our great location and modern accommodations. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Anita Shu General Manager More 

Montreal
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 9, 2015

I had the most restful sleep in this Residence Inn. I was on the 5th floor in a newly renovated room with lovely new furnishings and carpet. Would definitely stay here again. Felt like an apartment away from home. Nice pool which I didn't get to try. Free breakfast which was available from 6:30 to 9:30 on weekdays and till... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear MontrealCanadian, We are happy to hear from you and glad to know your enjoyed a good night's rest. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Anita Shu General Manager More 

2 reviews
3 of 5 stars Reviewed June 3, 2015

Some construction ernoon premises. Had a 2 room suite. The other person eith me said there was too much noise and woke them up. Not sure what is was suspected it was the HVAC. room had a worn out office chair including torn edges - gross. Some dated furniture. Breakfast was good in selection and quality except for the waffles.

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear Wayne Y, We take pride in providing the best accommodations and service so our lapses during your stay are regrettable. It was kind of you to note our ample breakfast. Your comments are welcomed and will be taken under consideration as we improve our hotel. For this reason, we hope to see you on a return visit. We appreciate... More 

Montreal, Canada
1 review
1 of 5 stars Reviewed March 10, 2015

I found this hotel as the worst Marriott hotel among all the Marriott hotel I have stayed during the past few years all over the world. Very bad customer service at the front desk and by the cafeteria staff. The front Desk staff displayed poor attitude. Doubtful if I would repeat. Not a standard Marriott experience. I did a big... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear Sumit J, We appreciate you taking the time to share your experience. My heartfelt apologies you found our associates unhelpful and insincere. Our associates strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret that we did not provide you with the exceptional stay you've come to expect from Marriott. Thank you for your honest... More 

Denver, Colorado
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 18, 2015

Very average hotel. Was in town for a week on business. While I really enjoyed Toronto, the hotel was just average.It was not as clean as I was used to. The staff was average. I wish I could think of something to say about this hotel that stood out.

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear Richard S, Guest satisfaction is our highest priority and I regret that we left you underwhelmed. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Anita Shu General Manager More 

Iroquois, Ontario
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 12, 2015

This Residence Inn is over ten years old. The rooms are decorated in the "red couch" style that you see at many Residence Inn properties but the theme is sort of mixed with an older style of oak cupboards in the kitchen area. Despite the fact that the property is not new, the rooms are in good shape and very... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear seawaykicker30, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our friendly associates and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best,... More 

Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 1, 2015

Its been now more than 200 days and it has become a second home for me travelling on business trip. The hotel staff is courteous and take good care of any of your needs. Always fell welcomed , no complaints at all :)

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear MayankChouhdary, We are happy to hear from you and value your kind review. It is encouraging to know that your extended stay has been enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your business travel. Best, Anita Shu General Manager More 

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