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All 15 Markham hotels

Residence Inn Toronto Markham

3.0 of 5 Hotel   |   55 Minthorn Blvd, Markham, Ontario L3T 7N5, Canada
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Ranked #6 of 15 Hotels in Markham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Vyeo999
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98 reviews from our community

Traveler rating
    42
    34
    14
    3
    5
See reviews for
35
12
4
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

Service staffs are friendly, helpful and warm. The stove, microwave and dishwasher are in good condition, best choicd especially for long stay. Accessible to many surrounding restaurants by foot or drive. Bus-stop nearby too. Though not a huge place, the Suite's space is comfortable.

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear Vyeo999, Thank you for sharing your review and recommendation. We’re pleased to hear our spacious suites, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Anita Shu General Manager More

Whitby, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just stayed on the Saturday night pass at this hotel. There were two adults and two 10 year old girls. Right from the moment we walked in and was greeted by the front desk (Dasun I think) I just knew we booked the right hotel as I was "ify" as I had made a call earlier that week which... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear KelKel1234, Thank you for your review and recommendation of our modern hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service made for a truly fantastic 10th birthday experience. We have a great team comprised of dedicated associates that genuinely care about providing each guest with an exceptional stay. I’ll be certain to pass along... More

Greensboro, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel on three different occasions. I had one great stay and then the second time I stayed there, my room door was left open by the cleaning crew. I had to have the front desk check my room that no one was in my room and nothing luckily was stolen. Management went out of their... More

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ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear N M, I’m sorry for the mistake our associates made. We take pride in providing the best service, so I regret the lapses in your stay. It was my pleasure to replace your hairbrush and gift you Marriott Rewards Point for the inconvenience you experienced. Your feedback assists us in our mission to continuously improve guest satisfaction. We value... More

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 10, 2014

Wonderful place to stay if you're travelling with friends and family. The breakfast is nice and you can make your own waffles, kids love this! Friendly staff and place is very clean. We have stayed at this and the Vaughan location, both are great options pending on where you want to visit in Markham or Vaughan.

Was this review helpful? Yes 3
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear William H, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. I'm glad we were well suited to your friends and family travel. We look forward to seeing you upon your return to the area! Best, Anita Shu General Manager More

Buffalo, NY
Contributor
19 reviews 19 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 31, 2014

Hotel is neat and clean. The staff is friendly and very helpful. It's in an out-of-the-way commercial location with busy highways, you can't really walk to anywhere from there. Breakfast selections were mediocre compared to other RI's.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear dcx, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel and friendly staff made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Anita Shu General... More

Atlanta, Georgia
Top Contributor
75 reviews 75 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 24, 2014 via mobile

Tried the Residence Inn after staying at the Hilton Garden Inn for over 7 months. I will go back to the Hilton. Too many families and just an average place. I have been spoiled with the Residence inn in Indianapolis with there evening meals. This place it was all processed and out of a box. No good options for breakfast.... More

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ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear jsar34, I’m sorry that you did not find us to be a good value. I was disappointed to hear that you found our rooms outdated and our breakfast lacking; please forgive us. Thank you for sharing your sincere review with us. It is through feedback like yours that we are able to impact future guest experiences. For this reason,... More

Boston, MA
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 21, 2014

We stayed at the Residence Inn Toronto Markham for multiple nights and had a very good experience. The hotel is conveniently located next to major interactions, with many dining options nearby. The neighborhood area is very nice. Our room was clean and fairly well maintained. The staff, led by shift manager Tom Tran, was friendly and helpful. My major complaints... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear TP1234, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip! Best,... More

Charleston, South Carolina
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 15, 2014

As a long long time Marriott platinum member, the Residence brand is my favorite, until this stay. When we checked in on Sunday, we were assured an upgrade was not available because the hotel was fully booked. OK, a one bedroom at a Residence is not a bad place to stay. Until we got in the room and opened the... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear Marie S, I’m so sorry we disappointed you during your stay. We appreciate you giving us the opportunity to address your concerns while you were in-house. Please know that we have taken action to ensure these problems do not occur again at our hotel. I understand your frustrations and regret deeply that we let you down. We value you... More

Richmond, British Columbia, Canada
2 reviews
5 of 5 stars Reviewed August 13, 2014

We recently stayed at this Residence Inn (August 5-8). We were traveling with my in-laws so we booked a two bedroom suite. This was the perfect place for us. We were close to highways to take us where we wanted to go (Canada's Wonderland etc.) and it had everything we could ask for. I am a huge fan of Marriott... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear Lisa S, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. I'm glad we were able to locate your personal items and return them. Your kind comments are appreciated and we look forward to a return visit. Best,... More

Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 6, 2014

I've stayed at this place several times. It has never felt like a hotel and more like a luxurious home that you'd want to stay forever. The place is as clean as it gets, the breakfast is exceptional, the pool is great, and most importantly it offers great service. I've mostly stayed here in summers, but if you are going... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear RyanFarCry, I’m so glad you enjoyed our hotel and amenities! Incredible reflections like yours, which highlight strengths and areas for improvement, assist us in delivering a pleasant experience. I will share your kind remarks with the team. Thank you for your time in reviewing our hotel, and we hope to host you again soon. Best, Anita Shu General Manager More

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Additional Information about Residence Inn Toronto Markham

Address: 55 Minthorn Blvd, Markham, Ontario L3T 7N5, Canada
Location: Canada > Ontario > Markham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Toronto Markham 3*
Number of rooms: 100
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Also Known As:
Residence Inn Toronto Markham Hotel Markham
Residence Inn Markham
Markham Residence Inn
Residence Inn Toronto Markham Ontario

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