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All 15 Markham hotels

Residence Inn Toronto Markham

3.0 of 5 Hotel   |   55 Minthorn Blvd, Markham, Ontario L3T 7N5, Canada
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Ranked #5 of 15 Hotels in Markham
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 10, 2014
William H Ottawa, Canada
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95 reviews from our community

Traveler rating
    41
    33
    14
    3
    4
See reviews for
34
12
4
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 10, 2014

Wonderful place to stay if you're travelling with friends and family. The breakfast is nice and you can make your own waffles, kids love this! Friendly staff and place is very clean. We have stayed at this and the Vaughan location, both are great options pending on where you want to visit in Markham or Vaughan.

Was this review helpful? Yes 3
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear William H, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. I'm glad we were well suited to your friends and family travel. We look forward to seeing you upon your return to the area! Best, Anita Shu General Manager More

Buffalo, NY
Contributor
19 reviews 19 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 31, 2014

Hotel is neat and clean. The staff is friendly and very helpful. It's in an out-of-the-way commercial location with busy highways, you can't really walk to anywhere from there. Breakfast selections were mediocre compared to other RI's.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear dcx, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel and friendly staff made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Anita Shu General... More

Atlanta, Georgia
Top Contributor
75 reviews 75 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 24, 2014 via mobile

Tried the Residence Inn after staying at the Hilton Garden Inn for over 7 months. I will go back to the Hilton. Too many families and just an average place. I have been spoiled with the Residence inn in Indianapolis with there evening meals. This place it was all processed and out of a box. No good options for breakfast.... More

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ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear jsar34, I’m sorry that you did not find us to be a good value. I was disappointed to hear that you found our rooms outdated and our breakfast lacking; please forgive us. Thank you for sharing your sincere review with us. It is through feedback like yours that we are able to impact future guest experiences. For this reason,... More

Boston, MA
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 21, 2014

We stayed at the Residence Inn Toronto Markham for multiple nights and had a very good experience. The hotel is conveniently located next to major interactions, with many dining options nearby. The neighborhood area is very nice. Our room was clean and fairly well maintained. The staff, led by shift manager Tom Tran, was friendly and helpful. My major complaints... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear TP1234, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip! Best,... More

Charleston, South Carolina
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 15, 2014

As a long long time Marriott platinum member, the Residence brand is my favorite, until this stay. When we checked in on Sunday, we were assured an upgrade was not available because the hotel was fully booked. OK, a one bedroom at a Residence is not a bad place to stay. Until we got in the room and opened the... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear Marie S, I’m so sorry we disappointed you during your stay. We appreciate you giving us the opportunity to address your concerns while you were in-house. Please know that we have taken action to ensure these problems do not occur again at our hotel. I understand your frustrations and regret deeply that we let you down. We value you... More

Richmond, British Columbia, Canada
2 reviews
5 of 5 stars Reviewed August 13, 2014

We recently stayed at this Residence Inn (August 5-8). We were traveling with my in-laws so we booked a two bedroom suite. This was the perfect place for us. We were close to highways to take us where we wanted to go (Canada's Wonderland etc.) and it had everything we could ask for. I am a huge fan of Marriott... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear Lisa S, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. I'm glad we were able to locate your personal items and return them. Your kind comments are appreciated and we look forward to a return visit. Best,... More

Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 6, 2014

I've stayed at this place several times. It has never felt like a hotel and more like a luxurious home that you'd want to stay forever. The place is as clean as it gets, the breakfast is exceptional, the pool is great, and most importantly it offers great service. I've mostly stayed here in summers, but if you are going... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear RyanFarCry, I’m so glad you enjoyed our hotel and amenities! Incredible reflections like yours, which highlight strengths and areas for improvement, assist us in delivering a pleasant experience. I will share your kind remarks with the team. Thank you for your time in reviewing our hotel, and we hope to host you again soon. Best, Anita Shu General Manager More

Toronto, Canada
1 review
5 of 5 stars Reviewed August 5, 2014

We often travel to stay in TO. While my husband works. We stay for 5 days at a time. This is our third time returning this summer! I travel with my 4 young children and finding a place that has big suites to make hotel living fun is key. Pluses = room size, pool, fantastic breakfast selections, dinners Monday through... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Dear mcminten-adventures, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. I will share your kind comments with... More

Buffalo, N.Y.
Contributor
13 reviews 13 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 30, 2014

Me and my gf stayed here for a couple days and were happy with our stay. I will list the pros and cons below: Pros: Free parking, free Wi-Fi, free breakfast (which was just ok), Pool and hot tub, workout room (small), refrigerator microwave plates and so forth in our room, laundry room to do your laundry ($1.50 per load... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. Your honest feedback on areas which we can improve fosters positive change for future stays. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at... More

Flemington, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 4, 2014

First time at a residence inn and was expecting it to be a cleaner and more renovated hotel since it's a marriott. not the case here... The room seemed dirty and the whole place needs to be updated and renovated. The pull out couch smelled like dogs were in here at one point. I will not return again. Service by... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Residence Inn Toronto Markham, responded to this review

Thank you for acknowledging that our associates were welcoming and nice even though you did not find our accommodations to your liking. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement; this allows us to positively impact future guest experiences. Best, Anita Shu, GM More

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Additional Information about Residence Inn Toronto Markham

Address: 55 Minthorn Blvd, Markham, Ontario L3T 7N5, Canada
Location: Canada > Ontario > Markham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Toronto Markham 3*
Number of rooms: 100
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Also Known As:
Residence Inn Toronto Markham Hotel Markham
Residence Inn Markham
Markham Residence Inn
Residence Inn Toronto Markham Ontario

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