We chose this hotel because of it's location, we were visiting friends who liv nearby. We arrived very late as we had driven up from New York. The check-in staff were friendly and efficient and suggested a nearby bar where we could get some food.
The room was comfortable and relatively spacious, however, we were out visiting most of the...
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The hotel has completed renovation about 2 years ago and equipped with updated furniture. room is large for it's class and the price is unbeatable if you want to stay with the big chain for points.
Situated near major highway/road we do not experience any noise from traffic during our stay. Parking is free. Our first room had air conditioning...
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Reviewed November 4, 2011
Hi;
Thank you for taking the time to comment on your stay with us.
Please accept my apologies for the inconvenience of the room move and the noise issue. We will review our procedures to insure that the air conditioning units are checked in a more efficient manner. I agree with you, that at times there may be a little...
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I recently stayed at this hotel for one night. It was very clean, the pool was nice and warm but unfortunately, I never managed to make the spa work. Good thing about the pool is that it is open from 5h30am to 11pm and the fitness room is open 24h. The room was nice and clean however a bit noisy...
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Hi;
Thank you for your very kind comments. I will share these with our housekeeping team.
I wish you a safe trip back to Markham, and to our hotel.
Regards
Rawi Zayadi
General Manager
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I stayed at this hotel with the family (3 adults + 2 kids) in two rooms. The experience was good. The location is convenient, closed IBM. Parking is free. The rooms are North West facing in the 6th floor. They are clean. Although the washroom is a bit dated and the A/C unit is a bit noisy, everything else is...
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Hi
Thank you for your very balanced comments.
I hope that the next time you choose our hotel we will have made enough improvements that you will find the experience to be excellent.
Regards
Rawi Zayadi
General Manager
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Very clean, comfortable & new. You can tell the rooms have been recently upgraded, some of the old shows through but it is in no way a bad thing for myself.
Janine from the front desk was really patient & helpful.
Beds were comfortable, the desk is a nice addition. The $4.99 movie special is a bonus, although originally overcharged,...
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Hi
I am glad you liked the hotel, and your stay with us.
Your comments will be shared with Janine. We are aware of the internet issue, and are working diligently to resolve the situation.
Hope to see you soon.
Regards
Rawi Zayadi
General Manager
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I really appreciate the special friendly service provided in this hotel. I really appreciate Jason on the front desk and Maggie in the restaurant always giving great service. I have a number of hotels I can stay in Markham / Toronto near my cutomers but the Holiday Inn in Markham is one of the best.
Hi
Thank you for taking the time to give us your comments.
I will share your comments with Maggie and Jason and the rest of our team.
Please continue to make our hotel, your first choice in Markham.
Regards
Rawi Zayadi
General Manager
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Economical and well equipped for the budget conscious business traveler.
Hi;
Thank you for your comments. Delighted that you had a great stay.
Hope to see you soon.
Regards
Rawi Zayadi
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I stayed in this beautiful hotel on the December holiday. The room was really clean and tidy. I was very impressed with the service from the staffs. The frontdesk is really friendly. The lobby and public area was so clean with simple design. I like the small note on the pillow that gave information about the pillow categories.
I was...
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Hi;
Thank you for your comments. I am delighted to hear that you had a great stay with us.
I hope that you will choose us again during your next stay in Markham.
Rawi Zayadi
General Manager
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Came to the Holiday Inn hotel and suites Feb/2012 for a conference being held at the BMO Centre. Had the option to stay there, or "upgrade" to a King Suite at the Holiday Inn.
The suite we received at the rate of 159$/night was not at all what we expected.
Our room was incredibly outdated. The furnishings were old, broken,...
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Hi;
Please accept my apologies for the less than satisfactory stay. This is certainly not the standard of service that we wish to provide any of our guests. That room and our other unrenovated rooms are no longer being sold till we finish our renovation program. We expect to be finished with our renovations shortly. We took the step of...
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I stayed here while in town for a Leafs game. It was quiet and clean. I was very impressed with the front desk for calling the room approximately 45 minutes after checking in to see if everything was okay and whether we needed anything. This has never happened to me before.
Hi
Thank you for taking the time to write your comments. I am delighted that you had a great stay with us.
Hope to see you soon.
Regards
Rawi Zayadi
General Manager
More
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