Road access is awful. Miss the entrance and you are doomed. Everything is near worn out. The door lock worked every 5th try if you got lucky. It wasn't the key cards. Its clear that management will not spend $ on outside services. They sell pop at the desk because the machine is broken - not signed though. You get...
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Hello and thank you for your response. We are proud to be a Best Western PLUS property.
We are located next to a highway and also the Royal Columian Hospital which serves as a benefit to most of our guests. Our vending machine did go out of commission on the friday and getting a repairman on the long weekend was...
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Our team had a great stay while staying here for provincials . The breakfast room is a great room for preparing meals. Will suggest this to teams traveling in the future.
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We found the hotel in the middle of the night as a "walk in" after a long drive from the southern interior of BC. We needed to be close to Royal Columbia Hospital and it is located only a couple minutes away. Staff were so friendly and helpful that we felt like we were welcomed home after each long day...
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I would lke to thank you for your comments and knowing that we exceeded your expectations gives us satisfaction that we are doing our job. We welcome you back in the near future.
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They were so good to us accomodated all our needs great service
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We are thrilled that you enjoyed your stay and we provided great customer service. It is something we strive for, and knowing that you had a pleasant stay makes us feel like we are doing a great job.
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I just wanted to take a moment after returning home from our 4 night stay at the Chelsea Inn and share with you a couple comments regarding our stay. I wanted to contact you personally rather than do an online rating, as I want to ensure Management recognize my comments are genuine.
My only regret is that I neglected to...
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We appreciate your positive comments about our staff at our property. We want you to feel like family when you stay here and that our hotel is your home away from home. Thank you again!
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I had a great few nights staying at the Chelsea Inn, I was there with my volleyball team and the management and staff could not have been more hospitable. Thank you for making our stay carefree!
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I would like to thank you for taking the time to write such a positive review on our hotel. We welcome teams and want you to feel comfortable while staying here. We welcome you back in the near future.
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I have never been taken care of better than I was when our Team stayed at the Best Western Plus Chelsea Inn. Management and Staff were AMAZING! There were extremely welcoming and absolutely GREAT!
I would be happy to recommend this hotel to ANYONE looking for a clean place that is run by people that care about you and not...
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Having stayed in a few Best Westerns , our most satisfactory experience to date is this Best Western in Coquitlam BC. It is a very clean Hotel, VERY friendly staff and marvellous beds. This was the best sleep we have ever had. The General Manager, Mr Masood Osmani, informed us that the beds are all brand new. Mr Osmani was...
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So happy to hear that you had such a great sleep on our beds. We are proud of our new beds and the sleep they provide. Thank you!
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I really enjoyed my stay and the Chelsea Inn this weekend. The staff is extremely accommodating and it was a treat for the three nights my volleyball team and I spent there. Thanks for meeting our every need.
VIU Mariners volleyball.
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We are thrilled taht we met your expectations of a hotel for your trip over from Naniamo! Thank You and please come again.
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My husband, 16yr old daughter and myself checked in on the 10th of Jan/12. We are from up north and my husband was having open heart surgery at the Royal Columbian Hospital on the 16th. Needless to say we were all under alot of stress and worry. When we checked in there was a mix up on the part of...
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We understand how lonley of a time it can be when you are with a loved one in the hospital and no other family members. Thank you for sharing your wonderful story and we hope your husband is doing well since you have taken him home. Thank You from all the Staff and Management!
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65 Reviews
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