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BEST WESTERN Chelsea Inn

2.5 of 5 725 Brunette Avenue, Coquitlam, British Columbia V3K 1C3, Canada
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Certificate of Excellence 2014
BEST WESTERN Chelsea Inn
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BEST WESTERN Chelsea Inn
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211 reviews from our community

Traveler rating
    95
    63
    36
    4
    13
See reviews for
90
40
9
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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    (51)
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Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this property for over 2 months and the staff were amazing. We were staying in the Coquitlam area for a medical reason and I do not think we could have made it through the stressful days without this group of caring individuals - the owner of this property is fortunate to have such a great group of... More

Review collected in partnership with Best Western

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Calgary Alberta, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights at the Chelsea Inn in November 2014 and it was a very comfortable stay. The staff were very pleasant and helpful. We were greeted with smiles and a warm welcome. The room was clean and cozy and quiet. We enjoyed a light breakfast in the bright clean breakfast area. The night staff assisted me in... More

Review collected in partnership with Best Western

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Contributor
16 reviews 16 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

From the moment (Nov 18 2014) I walked in Front Desk Staff was awesome!! The Hotel was a bit complicated to locate however, we were welcomed by friendly caring staff!! Very accomodating and very pleasant. Funeral times are difficult and this hotel made it easier to endure our stay.

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Edmonton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had to be in the Coquitlam area for the critical illness and subsequent death of a family member, but the experience was less traumatic because of the empathy and sympathy shown by the staff at the hotel. One in particular, Valdene, bent over backward to help us in any way she could. She is a kind and caring individual... More

Review collected in partnership with Best Western

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Vancouver, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

My wife and I found the Chelsea Inn quite comfortable. Beds were good and and breakfasts were fine. Staff were pleasant and helpful. We were able to check in earlier than normal and that was helpful to us. We have no complaint at all.

Review collected in partnership with Best Western

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Sechelt, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife & I stay at this location quite often so we can visit our grandson in New West area. This overnight stay (Sat Oct 25) was very disappointing. Its nice to feel welcome when you check into a place and the person behind the counter that evening (Avi) couldn't care less about anyone. If you asked her anything she... More

Was this review helpful? Yes 1
Masood O, Director of Sales at BEST WESTERN Chelsea Inn, responded to this review

I firstly would like to thank you for your business when you come to visit your family in New Westminster. I would like to sincerely apologize in the attitude of the staff member you mentioned. We take this very seriously and assure you that this has been dealt with. We want you to always feel at home when you stay... More

Morgantown, West Virginia
Top Contributor
125 reviews 125 reviews
43 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 weeks ago

After trying to get a room at the last minute at another nearby Best Western to find they were sold out, I decided to give the Chelsea Inn a shot. It was really only a mile further away anyway, truly not a huge deal in the grand scheme of things. Because I was reserving the room without any notice (hey,... More

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Masood O, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for such a great and detailed review of all the amenities and services we have to offer you. I am thrilled that your stay was a quiet one, as it assures us that our new sound proof windows are working well. We always encourage you to stay with us and welcome you back in the near future. More

Kelowna, British Columbia, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 19, 2014

Location was hard to get to off of main road and I missed it the first time resulting in a bit of an ordeal to turn around. However it is close to the hwy (very close), ikea and the skytrain station. Free wifi never worked in our room. No restaurant and bottled water only available at front desk. This wasn't... More

Was this review helpful? Yes 1
Masood O, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for your business and we are sorry that our location did not suit your needs. In response to your concern about no restaurant, we can offer many eateries close by that are affordable and family friendly. We are pleased however to offer a free continental breakfast each morning to start your day. Please think of us once again... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

I must start this by saying I ended up here in new west minister in a medical emergency. My little boy was born 3 1/2 months early, being from celista this was a huge shock when I was discharged from the hospital. Now I have checked into the Chelsea inn. I can not express how amazing this hotel is. Very... More

Was this review helpful? Yes 1
Masood O, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Wow! Thank you so much for your incredible words. This is a review that ensures we are on the right path to serving our guests, especially the ones that are staying because of a loved one in the hospital. It was a very intense time for you and we all want to thank you deeply. Guests like you make our... More

1 review
4 of 5 stars Reviewed October 2, 2014

Requested room transfer for long stay and the hotel staff was incredibly accommodating. The location of the hotel is perfect for getting places as its right on the highway. Very Happy! Its free breakfast, continual replenishment of local newspapers, comfortable rooms, easy access to surrounding sights,sounds and shopping, friendly guests, free internet, smiling front desk staff and appearance and comfort... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Masood O, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for taking the time to post your review on your recent stay at our property. We value your continued business and we welcome you back in the near future. More

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Additional Information about BEST WESTERN Chelsea Inn

Address: 725 Brunette Avenue, Coquitlam, British Columbia V3K 1C3, Canada
Phone Number:
Location: Canada > British Columbia > Coquitlam
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Chelsea Inn 2.5*
Number of rooms: 61
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Also Known As:
Best Western Plus Chelsea Hotel Coquitlam
Best Western Coquitlam
Coquitlam Best Western
Best Western Chelsea Hotel

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