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All 4 Coquitlam hotels

BEST WESTERN Chelsea Inn

2.5 of 5 Hotel   |   725 Brunette Avenue, Coquitlam, British Columbia V3K 1C3, Canada
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76%
Ranked #3 of 4 hotels in Coquitlam
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Lora Lee V North Vancouver Island, Canada
  • Reviews (180)
  • Photos (43)
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  • Room tips (38)
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180 people have reviewed this hotel

Traveler rating
    87
    50
    27
    3
    13
See reviews for
72
35
8
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
North Vancouver Island, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

Quick and painless check-in and check-out, very friendly and helpful staff, comfortable and clean room, excellent continental breakfast. On our way to the US Border, my daughter realized she'd left her cell phone plugged in, in the "breakfast room". After a quick phone call to the Front Desk to confirm it was still there the staff kindly kept it safe... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Masood O, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for taking the time to post such a positive comment on your recent stay at the Best Western Chelsea Inn. We are extremely proud of our hotel and the excellent customer service that our friendly staff provide. Please think of us once again when and if in the area. More

Kamloops, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It's not as big as some Best Westerns I've stayed at but the service and staff were just as friendly and helpful. There is no restaurant there but there are many within walking distance . They serve a good breakfast of make -your -own waffle ,eggs, cereal 'yogurt toast, bagels, pastries plus juices coffee &tea. All kept well looked after... More

Was this review helpful? Yes 1
Masood O, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for taking the time to post such a positive comment on your recent stay at the Best Western Chelsea Inn. We appreciate your patience as a guest as we go thorough out renovation process. Please come again when and if you are in the Coquitlam area. More

Ottawa, Canada
1 review
4 of 5 stars Reviewed 1 week ago

We found this hotel to be good value for the price paid. We travelled as a group of 3 adults and 1 toddler and stayed here for 3 nights. The staff was very courteous/helpful. All hotel amenities were very good. The complimentary breakfast was excellent. Our room faced away from the highway and there were no noise issues at night... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Masood O, General Manager at BEST WESTERN Chelsea Inn, responded to this review

We are very pleased that you enjoyed your staya nd that we made you feel at home. We have recently replaced our windows so the noise factor is not heard as much. Please think of us once again when in the area. More

Fort Lauderdale, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Best Western Chelsea Inn for three nights for a family vacation in 2 separate rooms. Nice hotel, rooms were equipped with flat screen, refrigerator and microwave. Complimentary breakfast was more than adequate and kids love the waffle station. I made a reservation mistake and was really impressed when GM accommodated my request to fix it over... More

Was this review helpful? Yes
Masood O, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for your recent review on your stay at the Best Western Chelsea Inn. We continuosly strive for excellent customer service and your comment lets us know we are heading in the right direction. Please come again! More

Roberts Creek, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Check in was helpful and friendly,beds were very comfortable.The staff were friendly and helpful.For us the location was perfect for our purpose,close to bridges to get us to our grand kids dance recital and easy access to shopping.

Review collected in partnership with Best Western

Was this review helpful? Yes
Masood O, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for your recent review on our hotel. We appreciate your business and hope that when you come back once again to visit your grandchildren you think of the Best Western Chelsea Inn. More

Winnipeg, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at the Best Western Chelsea Inn for three nights. This was just a quick family trip and needed a convenient location. The Hotel meets all the basic requirements for a quick trip. The Hotel was clean, the staff were both friendly and attentive. I was in a back room so there was no high way noise. The room had... More

Was this review helpful? Yes
Masood O, Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for taking time to write a review on your recent stay at the Best Western Chelsea Inn. We are pleased that you experienced a comfortable and pleasant stay and would like to invite you back anytime when in the Coquitlam area. More

Kelowna, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I don't totally see how this place has 4/5 for it's reviews, but maybe I came on an off day. I stayed overnight with my friend last week and it was in a good location, and easy to find. We were hoping for the pool to be open as the website says it is a heated pool, but I guess... More

Was this review helpful? Yes
Masood O, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for taking the time to place your review on tripadvisor. We are extremely proud of our breakfast and we have compliments on our variety of items continuosly. We invite you to be our guest once again if in the Coquitlam area. More

Kelowna, Canada
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 3, 2014

I do not know why the Best Western franchise has not inspected this hotel recently to see that it meets their standards. We have stayed in Best Western hotels numerous times through the years in both Canada and the USA and have never seen such an outdated decrepit dirty hotel like this one. Our first clue was a business van... More

Was this review helpful? Yes 1
Masood O, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for your recent comments on our property. I am a believer that these sites offer a communal platform to share experiences on, that enable us check in to a hotel and sleep comfortably, and that can't be a bad thing. We can never please 100% of people 100% of the time, no matter how hard we try, but... More

Calgary
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 2, 2014

Good location off the Trans Canada highway just after the Port Mann bridge. Clean rooms an excellent value for the money. Walking distance to restaurants and a couple good bars. Lots of supervised parking.

Was this review helpful? Yes
Masood O, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for posting your overnight recent stay experience at our the Best Western Chelsea Inn. We appreciate your business and always welcome you back! We are proud to recently receive the 2014 Trip Advisor Excellence Award! More

Kelowna
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 2, 2014

For the rate and location this is a decent value. The our King rm was a little tired. No channel Menu on the tv for example, had to channel surf to find what was on. Carpet had a couple of stains, etc. Bed was comfortable and we were comfortable enough for the one night, I wouldn't consider this for a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Masood O, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for posting a review on your most recent stay at our hotel. We are disappointed that you experienced a few issues with the property and upon checking out we hope that you made us aware of them. Thank you and we always welcome you back in the near future! More

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Additional Information about BEST WESTERN Chelsea Inn

Address: 725 Brunette Avenue, Coquitlam, British Columbia V3K 1C3, Canada
Phone Number:
Location: Canada > British Columbia > Coquitlam
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Chelsea Inn 2.5*
Reservation Options:
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Also Known As:
Best Western Plus Chelsea Hotel Coquitlam
Best Western Coquitlam
Coquitlam Best Western
Best Western Chelsea Hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
At our Coquitlam hotel, we believe our guests deserve only the best, which is why free parking, free Wi-Fi and a free breakfast is standard. Start your day at the waffle station and move onto a selection of cereals and pastries, fresh fruits, yogurt, 100% Arabica coffee and chilled juices. Spend the afternoon lounging in the pool or resting after a day of exploring the area. The region is known for some excellent sightseeing, such as the Boulevard Casino and Red Robinson Theatre. Take the Skytrain to downtown Vancouver and explore the area by foot. The nearby Coquitlam Center and Laugheed Mall are just a short distance from our Coquitlam hotel. Many of our guests visit for IKEA shopping, and we’re happy to accommodate truck parking at our hotel. Whether you’re here for the attractions or for a shopping adventure, we’re your home away from home. Our Coquitlam hotel is a 2012 TripAdvisor award winner, and we’re proud to offer you the best vacation experience possible. We also cater to business travelers, such as IKEA employees and travelers in town with the Royal Columbia Hospital. From business to leisure, we have you covered with a great location and many complimentary amenities. The friendly staff at our Coquitlam hotel can provide you with shopping and dining recommendations. If you need some advice on must-see Vancouver attractions, depend on us to ensure you have a memorable and enjoyable stay. We’re a family-friendly hotel, but many groups and couples also choose to stay with us, too. At our hotel, we take the responsibility of making sure you have a great time seriously. ... more   less 
Number of rooms
61

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