I am adding a revised review of the Londsdale Quay Hotel. My husband and I had visited Vancouver in 2010 and had a bit of an unpleasant stay....but decided to give this conveniently located boutique hotel a second chance. Glad we did!
We didn't have any problems finding the hotel and arrived mid afternoon. April was extremely helpful with getting...
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Reviewed September 29, 2011
Dear Guest,
Thank you so very much for taking the time to write such a wonderful review!! We are overjoyed that we where able to redeem ourselves to you! You where right, our hotel has worked very hard to better its standards and service . Your acknowledgement and appreciation of our teams hard work is a real encouragement. The Lonsdale...
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Even though I was a "local" and wanted to spend the night after a concert and couldn't catch the ferry home, I was looking forward to this but can't say I was dazzled. In the executive room I booked, I had requested cotton sheets and they couldn't provide (though any other boutique hotel I have asked complied cheerfully in my...
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Dear Guest,
Thank you for taking the time to write about your experience. I'm happy that you found the room to be clean and the location with your king upgrade to be suitable. Unfortunately, there was no indication that you where not wanting a king room, rather a queen. We felt that we where giving you a special upgrade, and...
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I had purchased a package for the hotel and breakfast through Groupon. Since I did not book before Nov. 30th, I was charged a late fee of $40. Very sneaky as the expiry date is April 30th!!!
I had requested a king bed and on arrival I we were given a king.
I had limited interaction with the staff, but...
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Dear Guest
Thank you for your review and experience with Groupon. When buying from Groupon, it clearly indicates that you have 45 days to book your room. After that time, only the face value of the certificate is valid. At this point, the great deal is not available any more. The room was a "deal", so the difference (still at...
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This boutique hotel is a great value for staying in North Vancouver. It's located right on the water and is about a 15-20 minute drive from downtown Vancouver. If you're unfamiliar with the area, it's difficult to find the hotel. Look for the Lonsdale Quay Market instead. The hotel is above the market on the 3rd floor. Parking is also...
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Dear Guest
Thank you so much for your great review! YES! We are a cozy boutique hotel, and we offer ammenities that is very unique to our hotel. We recently added the Free Wi-FI access, and I'm so pleased that you where able to enjoy it freely. We look forward to welcoming you back at another time. Sincerely, Farah Stéen...
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The hotel location is 2nd to none with a very reasonable price for a major city.
My stay was price-met to travelocity's listed rate with no questions directly on thier own electronic booking system.
Downtown is a short 5 minute ride across the bay on the SeaBus(the hotel is beside the terminal) - scenic views of Vancouver Harbour and the...
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Dear Guest
Thank you for taking the time to write a review. We are so happy that we have been welcoming you back for 15 years! That's wonderful. I see that you are enjoying the excellent rates and continue to return. I read your comment about the parking, and wanted to let you know that you are only needing to...
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I stayed at the hotel for one night in a single room and overall it was a very good stay. The room was very spacious, and the bed was extremely comfortable. The 32' LCD TV is definitely a pleasant surprise as well. The only downsides for the room was that there is no view at all, it literally looked out...
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Dear Guest
Thank you for your great review! We are so happy that you found the value to be excelelnt, and your room and bed to be comfortable. Some of our specials on the non view rooms are discounted accordingly, and allows guests to stay at our vibrant property at a great rate, allowing for funds to spend on your...
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I don’t have much to say and that’s a good thing. The hotel is quiet and comfortable with plenty of amenities in the immediate area. The wifi is quick. The rooms are clean with mini-fridges and small coffee makers. The staff are friendly and check in/out is quick. And to top it off, they have very competitive rates. I can’t...
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Dear Valued Guest. Happy Holidays! We are so happy that you had a perfect stay with nothing to worry about, other than enjoying your comfortable stay! We are also glad that you found the rates competitive also. We look forward to welcoming you back for another stay in the near future. Farah Steen, General Manager
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The location of this hotel in in a unique place. Located inside a shopping destination on a pier makes the arrival a bit of an adventure. After parking your car in the basement of the parking garage and locating the hotel elevator it all starts to make sense that this is an unconventional hotel entrance. Be sure to check out...
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Dear Guest, Thank you for taking the time to write a great review! Yes, we are truly a different type of hotel experience, and that's what makes our hotel special! Yes, once you get through our unique entrance, there's so much to discover. The shops, the restaurants and the market below delight the senses, and are truly memorable. We look...
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I used to live in Noth Vancouver and used the Sea Bus gateway for almost three years and I was intrigued about the hotel of top of the market. Fast-forward 5 years and I found myself looking for a hotel to stay in North Vancouver and I found this great deal in Expedia... Why not?
The location is great. You...
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Well, from all the hotels, I had been, this is one of the best valued hotel, I've been to. The price was good 76+ tax in low season. The maid servixce was puntual and flawless and the rooms were confortable without been too simple, neither too much lavish, but it was clean, and safe. Although I think it could be...
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Dear Guest, Thank you for taking the time to write a great and concise review! Yes, the seabus is such a great alternative to reaching the down town core, without dealing with the bridge traffic. Also, sitting on the seabus going to "town" is just amazing. It truly is the best view of Vancouver. Also, by getting a great deal,...
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