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Lonsdale Quay Hotel

3.0 of 5 123 Carrie Cates Court, North Vancouver, British Columbia V7M 3K7, Canada
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Lonsdale Quay Hotel
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Lonsdale Quay Hotel
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322 reviews from our community

Traveler rating
    88
    136
    51
    27
    20
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56
143
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

What is not to love about the Lonsdale Quay hotel? Perfect views, great location that links you directly to all the public transport you need to get around (Seabus, buses, transfer vehicles to ski resorts), clean and spacious rooms located on top of a fresh food market that is very reasonably priced. My partner and I stayed here for three... More 

Was this review helpful? Yes 1
Biel, Switzerland
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

The Lonsdale Quay Hotel can serve the hospitality industry as an example of missed opportunities. Located above a classic funky market that includes an abundance of food vendors and artsy offerings, steps away from charming bricked restaurants and waterfront promenades, Lonsdale Quay could be the hotel not to miss, and yet, it is not. The failure to take into account... More 

Was this review helpful? Yes 3
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you for taking the time to notify us about your stay via Trip Advisor. We are happy that you enjoyed our location, and disappointed that the rest of your stay was less than desirable. You’ll find based on numerous other reviews, that the majority of our guests have a wonderful visit, and are return guests. I would... More 

Sarnia, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lonsdale Quay Hotel is ideally situated above the Lonsdale Quay Market which is, in and of itself, an interesting place to visit. Adjacent to the Sea Bus and the central north shore bus station, you can get anywhere on the north shore and downtown with ease; the Vancouver transportation system is an excellent one. The hotel itself was excellent, comfortable... More 

Was this review helpful? Yes
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your wonderful stay with us. We are so happy that you enjoyed your room, the views, and the ease of transport from our hotel. We look forward to welcoming you in the near future! Sincerely, Farah Stéen General Manager Lonsdale Quay Hotel More 

Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 23, 2014

As with others, found it challenging to locate the front desk. I arrived via the Seabus and easily made my way to the market, but needed to ask a market vendor to direct me to the hotel lobby. I stayed for a week and have no complaints about my stay. The room was well furnished and the bed was comfortable.... More 

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comfortable stay with us. We are so happy that you enjoyed your room, the discounted Eco Package, and the market below. It is really wonderful to go downstairs and enjoy the great fare available. We look forward to welcoming you in the near future! Sincerely, Farah Stéen General Manager... More 

New Glasgow, Canada
Top Contributor
58 reviews 58 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 18, 2014

Upon arriving in north Van from the seabus I could easily figure out where the Lonsdale Quay was, but wasn't sure where the hotel was in it, upon finding and elevator I went up to the 3rd floor to check in. (The hotel is situated on the 3rd and 4th floors Check in was nice and quick, and I was... More 

Was this review helpful? Yes 2
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your waterfront experience with us. We are so happy that you enjoyed your harbour view room, and was able to utilize our fitness room. We did have some issues with the WIFI while you were here, and we have since remedied the problem. Like any technology, there are always glitches.... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 3, 2014

The stay was nice and met our needs well. The only real complaint was the signage, or lack thereof, directing us to the proper place to park and access the hotel lobby. Called front desk and was only told to park in the Quay parking lot...unfortunately there are several lots and the first one we tried was the wrong one.

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you so much for your kind review. We are so happy that you found or staff to be welcoming. We do offer parking and location details on our website. This can assist you again on your future stays. Being in a public market is unique, and we share one parking lot. It can be confusing at times.... More 

Whidbey Island, Washington
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 2, 2014

Very nice, well appointed room with a view from the lanai of the Vancouver skyline and ships in Burrard Inlet. A choice of restaurants and stores in the market below and easy access to Vancouver by seabus. My wife and I took walks around the North Vancouver waterfront and discovered several nice urban parks nearby. We arrived before check in,... More 

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you so much for your kind review. We are so happy that you had the opportunity explore the local area and found your balcony view to be comfortable. We look forward to an opportunity to welcoming you back in the spring! Sincerely, Farah Stéen General Manager Lonsdale Quay Hotel More 

Langley City, Canada
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 27, 2014

We stayed at The Lonsdale Quay Hotel on Saturday night as we were attending a function there. Our room was very nice, the view over the water with the Vancouver skyline light up in the distance was breathtaking. For anyone considering staying in Vancouver this Hotel is a bargain, with the seabus just minutes from the Hotel, you can be... More 

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you so much for your kind review. We are so happy that you had the opportunity to benefit from our great rates in this season! Also, we are happy that you found the rooms to be very nice and comfortable. We look forward to an opportunity to welcoming you back in the near future. Sincerely, Farah Stéen... More 

Fernie, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

This is a great place to stay. The hotel is very well managed, the staff is super friendly. The location is superb, right above a market with interesting food vendors and a craft brewery! The east side rooms have wonderful harbour views.

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you so much for your kind review. We are so happy that you enjoyed your stay, and that you found the staff to be very friendly! Our location is very unique, and we are glad you got to enjoy all aspects. We look forward to an opportunity to welcoming you back in the near future. Sincerely, Farah... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

We stayed at the Lonsdale Quay for a one night getaway and we thought the service was fantastic! The front desk staff were very friendly and knowledgeable. They were able to answer all of our questions about parking, check-out times, payment options, etc. The room itself was great. We had a corner suite with a really cool view of the... More 

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you so much for your kind review. We are so happy that you found your room to be great, and enjoyed the amazing views! Being inside a public market does offer a great experience. We look forward to welcoming you back again in the near future. I noted your comment about parking. Please see directions to assist... More 

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Additional Information about Lonsdale Quay Hotel

Address: 123 Carrie Cates Court, North Vancouver, British Columbia V7M 3K7, Canada
Location: Canada > British Columbia > North Vancouver
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lonsdale Quay Hotel 3*
Number of rooms: 70
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Also Known As:
Lonsdale Quay North Vancouver
Hotel Lonsdale Quay
Lonsdale Quay Hotel North Vancouver

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