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Lonsdale Quay Hotel

123 Carrie Cates Court, North Vancouver, British Columbia V7M 3K7, Canada
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1 room 1 guest
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381 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • German first
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  • All months
    (381)
  • Mar-May only
    (80)
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Calgary, AB
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed 3 nights mid August, first time at this hotel. After staying on the North Shore for decades at the "other group" of hotels down the road and mainly due to their price increase at those other hotels, we decided to splurge a little at the Quay. Glad we did. 4th floor room, faux balcony doors opened to the outside,... More 

Was this review helpful? Yes 2
Dana Point, California, United States
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at Lonsdale Quay before we boarded a cruise ship to Alaska. We liked it so much that we decided to stay there after we got back from the cruise. Great location, awesome room - even saw the Lionsgate Bridge at night from our room. Hard to find by car, but once we knew the ropes, it was easy.... More 

Was this review helpful? Yes 2
Sherwood, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we arrived early to the hotel to see if we could get early check in and we were able to, and on top of that they upgraded our room to a beautiful suite with 180 degree windows you could see across to downtown Vancouver it was breathtaking ! As well we had a spacious private balcony. I was very sad... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Kleinmond South Africa
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was a long weekend and we were booked into a standard room. On arrival the reception generously upgraded us to one of their executive suites. This proved a very comfortable and luxurious stay. An added bonus was that we had a wonderful view of the Lion's Bridge and surrounds lit up at night and on our last evening we... More 

Was this review helpful? Yes 1
Lebanon, Ohio
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is quite unique! At first we were skeptical but ended up really enjoying it! The lobby is on the 3rd floor of the building. The 1st floor is a wonderful market with all sorts of shops and places to eat and even a fantastic craft brewery! The 2nd floor is almost like a small shopping mall. The staff... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Vancouver
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights in August 2015. The other reviews have said it all already. Great location close to the sea bus for downtown waterfront and other land buses. Interesting market in same facility with some basic food court options. Room was clean, but some of the furnishings need replacement or repair. Needs some urgent upgrades to modernize the hotel rooms,... More 

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Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you for your review. We are pleased that you arrived and received the service and property you expected. I would like to let you know, that we are scheduling a soft renovation in the later fall months, but in the mean while, we are working very hard to ensure that you experience a clean and well maintained... More 

Beijing, China
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is conveniently located to visit Vancouver, just a few steps from ferry boat which takes 15 minutes to reach downtown; it is very near Stanley park (about 10 minutes drive) which is definitely worth a visit, especially if you travel with family! Rooms are clean and spacious, staff is helpful and courteous. At the market on first floor... More 

Was this review helpful? Yes
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We are so happy that you enjoyed the location and used the Seabus that easily whisks you away to Vancouver is a very short time! We are also happy that you found the rooms to be spacious and clean, and the staff courteous. We look forward to another... More 

Victoria Canada
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room we had was small and dated but it was kept clean, we received a nice package of chocolates, and we had a quiet sleep.The hotel is attached to a big market place. Lots of stalls selling interesting items. Many wonderful places to eat. This hotel was close to a wedding we were attending. We had been promised a... More 

Was this review helpful? Yes
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, We are so pleased that you enjoyed our location. We are so happy that you found the staff to be welcoming, and enjoyed your welcome chocolates! We also hope you had a wonderful time at the wedding. We are happy that you found the rooms to be clean, and comfortable. We hope to welcome you back in the... More 

Sleaford, United Kingdom
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 26, 2015

Location: Over the top of the Lonsdale Quay Market, which is well worth a visit. Very close to the sea bus terminal to Downtown Vancouver and the Bus Station for other locations. Room: We booked 2 rooms, 2 Adults & 3 Adults, and stayed 2 nights. The rooms although a little tired were comfortable. Yes, the AC was noisy but... More 

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, We are so pleased that you enjoyed our location. We are presently working on plans to start renovations in the fall to update all our rooms. During this season, we are full daily, and do not have the opportunity to enter rooms to do necessary renovations, however we are constantly maintaining the existing rooms. You will find them... More 

Comox, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 23, 2015

Tired and in dire need of repairs. Room ceilings showed heavy water damage, one wall also required painting and refinishing. AC sounded like 747 at takeoff, as did the ventilation in bathroom. Toilet could not be used with door open - so tight a fit and the cherry to top it off was a huge spider in the bath. No... More 

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, We are so pleased that you enjoyed our location. We are presently working on plans to start renovations in the fall to update all our rooms. During this season, we are full daily, and do not have the opportunity to enter rooms to do necessary renovations, however we are constantly maintaining the existing rooms. You will find them... More 

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