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Lonsdale Quay Hotel

3.0 of 5 123 Carrie Cates Court, North Vancouver, British Columbia V7M 3K7, Canada
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Lonsdale Quay Hotel
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Lonsdale Quay Hotel
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318 reviews from our community

Traveler rating
    86
    135
    51
    27
    19
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55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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    (318)
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New Glasgow, Canada
Top Contributor
58 reviews 58 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Upon arriving in north Van from the seabus I could easily figure out where the Lonsdale Quay was, but wasn't sure where the hotel was in it, upon finding and elevator I went up to the 3rd floor to check in. (The hotel is situated on the 3rd and 4th floors Check in was nice and quick, and I was... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The stay was nice and met our needs well. The only real complaint was the signage, or lack thereof, directing us to the proper place to park and access the hotel lobby. Called front desk and was only told to park in the Quay parking lot...unfortunately there are several lots and the first one we tried was the wrong one.

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you so much for your kind review. We are so happy that you found or staff to be welcoming. We do offer parking and location details on our website. This can assist you again on your future stays. Being in a public market is unique, and we share one parking lot. It can be confusing at times.... More 

Whidbey Island, Washington
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice, well appointed room with a view from the lanai of the Vancouver skyline and ships in Burrard Inlet. A choice of restaurants and stores in the market below and easy access to Vancouver by seabus. My wife and I took walks around the North Vancouver waterfront and discovered several nice urban parks nearby. We arrived before check in,... More 

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you so much for your kind review. We are so happy that you had the opportunity explore the local area and found your balcony view to be comfortable. We look forward to an opportunity to welcoming you back in the spring! Sincerely, Farah Stéen General Manager Lonsdale Quay Hotel More 

Langley City, Canada
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at The Lonsdale Quay Hotel on Saturday night as we were attending a function there. Our room was very nice, the view over the water with the Vancouver skyline light up in the distance was breathtaking. For anyone considering staying in Vancouver this Hotel is a bargain, with the seabus just minutes from the Hotel, you can be... More 

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you so much for your kind review. We are so happy that you had the opportunity to benefit from our great rates in this season! Also, we are happy that you found the rooms to be very nice and comfortable. We look forward to an opportunity to welcoming you back in the near future. Sincerely, Farah Stéen... More 

Fernie, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

This is a great place to stay. The hotel is very well managed, the staff is super friendly. The location is superb, right above a market with interesting food vendors and a craft brewery! The east side rooms have wonderful harbour views.

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you so much for your kind review. We are so happy that you enjoyed your stay, and that you found the staff to be very friendly! Our location is very unique, and we are glad you got to enjoy all aspects. We look forward to an opportunity to welcoming you back in the near future. Sincerely, Farah... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

We stayed at the Lonsdale Quay for a one night getaway and we thought the service was fantastic! The front desk staff were very friendly and knowledgeable. They were able to answer all of our questions about parking, check-out times, payment options, etc. The room itself was great. We had a corner suite with a really cool view of the... More 

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you so much for your kind review. We are so happy that you found your room to be great, and enjoyed the amazing views! Being inside a public market does offer a great experience. We look forward to welcoming you back again in the near future. I noted your comment about parking. Please see directions to assist... More 

Vancouver, Canada
Top Contributor
153 reviews 153 reviews
64 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed November 4, 2014

My husband's health issues limit our travel these days and so we have been staying in the province, always on the lookout for a new little getaway. We had a lovely time at this hotel. The hotel was fairly easy to find but the hotel parking was another story - and that's understandable considering the location. It all made sense... More 

Was this review helpful? Yes
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear "Staycation" Guests! We are so happy that you choose our hotel, as it is a perfect location for a small getaway! The location is great, as we have a wonderful market below us. It gives you a holiday feel, without going very far. You must check out the Xmas festivities also! We are happy that you found the staff... More 

ajijic, Jalisco
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 1, 2014

Our accommodation was excellent and the bed very comfortable. The food was good although it was the same menu every day we were there It was very convenient to get there from the airport and inexpensive catching the train and the sea bus which crosses the Burrard Inlet. The last being 12,32 am!

Was this review helpful? Yes
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, We are so happy that you enjoyed your stay and found your bed to be comfortable! We look forward to another opportunity to welcome you back at another time. Sincerely, Farah Steen General Manager More 

Victoria, Canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 29, 2014

Stayed 3 nights and are repeat guests. Arrived at 2:40 pm yet the man at front desk said our room was not ready. Boloney. This hotel seems to enforce 3 pm check in so be aware of that. Initial room offered was not acceptable. Hats off to Kayla who listened to me and checked what else was available for the... More 

Was this review helpful? Yes
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, Thank you for taking the time to review, and being return guests! We are so happy that you choose to come back and will stay again. We make every effort to accommodate guests early, but with higher occupancies it is more difficult to have rooms ready prior to check in. You're welcome to call us earlier in the... More 

Halfmoon Bay, British Columbia, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 26, 2014

The room was NOT clean! Write your name on the dresser, mystery splash on the bedside table and clock not cleaned after 2 days, serious dirt on the hair dryer, plus someone's hair blowing out of it. Yuck! Tired rug, tired bathroom fixtures. Telephone really really filthy. Oh yes, and demolition literally under my window. Then there is the service:... More 

Was this review helpful? Yes 1
Farah S, General Manager at Lonsdale Quay Hotel, responded to this review

Dear Guest, We are very sorry for your experience. We have sent your review to our Head Housekeeping Manager and Rooms Division Manager to immediately investigate your room. This is never acceptable, and we take this seriously. In terms of the deposit, you'll find that all hotels take one, and this is standard policy. Its the same when you rent... More 

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Additional Information about Lonsdale Quay Hotel

Address: 123 Carrie Cates Court, North Vancouver, British Columbia V7M 3K7, Canada
Location: Canada > British Columbia > North Vancouver
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lonsdale Quay Hotel 3*
Number of rooms: 70
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Also Known As:
Lonsdale Quay North Vancouver
Hotel Lonsdale Quay
Lonsdale Quay Hotel North Vancouver

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