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All 11 North Vancouver hotels

BEST WESTERN Capilano Inn & Suites

2.0 of 5 Hotel   |   1634 Capilano Road, North Vancouver, British Columbia V7P 3B4, Canada
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Ranked #6 of 11 hotels in North Vancouver
A recent review
3 of 5 stars reviewed 1 week ago
BoreHunt USA
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  • Reviews (128)
  • Photos (22)
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128 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
1 review
2 of 5 stars Reviewed yesterday NEW

Hotel is average but front desk staff very unfriendly. When presenting a voucher number the lady at the desk basically snapped at me. The water pressure in the shower was terrible. The room was clean and the bed was reasonably comfortable. I would not stay at this hotel again.

Review collected in partnership with Best Western

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20 reviews 20 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms were clean, but the A/C was extremely noisy. There was no elevator which made it very difficult when we were on the second floor and had a member of our party in a wheelchair. There was nothing extremely special about the hotel other than it was a good place to stay for the night.

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Beloeil, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We picked this hotel for it's proximity with the lion's gate bridge and Stanley Park. It's in a really busy area but the room was quiet and clean. For that price there should be at least a mini fridge in the room. Continental breakfast should also be included in the price package. The hotel is well managed, the pool is... More

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14 reviews 14 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very pleased with this hotel. The staff and managment were EXTREMELY helpful! They made the stay easy and even took 20 min to give us a layout of the entire area complete with prices and more so we wouldn't miss any sites! The rooms were clean and up to date. Outdoor pool was relaxing and clean. There is a laundry... More

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1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

After staying here two nights, we were sorely disappointed. The room was tiny with no fridge or microwave, and the bathroom was musty smelling. They don't offer a continental breakfast which is very unusual these days. Go down the street to one of the other motels and get more for your money.

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San Francisco
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I chose this hotel as our stop between Portland and Whistler because it was outside of Vancouver proper. And it was right down the road from the Capilano Suspension Bridge Park, which was a stop on our trip. The room itself was standard. I don't think it had a fridge in it. There was no breakfast included but there was... More

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Sooke, B.C.
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 23, 2014

We stayed at the hotel for 2 nights. We were there with five other booked rooms for a wedding. We had a one bedroom suite, the room was very well appointed for two people, we had to go to the desk for towels for the other two people. This apparently was not appreciated by the front desk clerk. He was... More

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Senior Contributor
41 reviews 41 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 14, 2014

I wasn't pleased with our stay. I don't think it was worth the price, and the staff were not as accommodating or helpful at the start. No fridge or microwave or breakfast. Small rooms. Broken window latch. For a lower price , it may have been ok.

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3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 11, 2014

Stayed for 3 nights at end of touring holiday round AB and BC. Very friendly, helpful staff; perfect location; only thing stopping it getting 5 stars is the air con is noisy, and there is no fridge in room (although we were offered space in a shared fridge in reception).

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Dahlonega, Georgia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 8, 2014

I booked this hotel during an online promotional period of staying at 2 separate BW and receiving $100 off or similar. I also checked the price and availability of this hotel based on things to do in Vancouver since our family would only have a little over a day to see the best of Vancouver and we wanted to explore... More

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Additional Information about BEST WESTERN Capilano Inn & Suites

Address: 1634 Capilano Road, North Vancouver, British Columbia V7P 3B4, Canada
Phone Number:
Location: Canada > British Columbia > North Vancouver
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Capilano Inn & Suites 2*
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Also Known As:
Best Western Capilano Inn And Suites
Best Western Capilano Hotel North Vancouver
Best Western North Vancouver
North Vancouver Best Western

22 photos of this hotel

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Hotel & grounds (2)
Bathroom (1)
Room/suite (7)
Other (2)

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All management photos (11)
Dining (1)
Room/suite (8)
Pool/beach area (1)
Hotel & grounds (1)
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Official Description (provided by the hotel)
Located only 4km from Downtown Vancouver, we are within easy access to many, restaurants, shopping and recreation areas. This core Best Western offers comfortable updated rooms and suites with kitchenettes. All rooms include amenities such as coffee makers (Tea & Coffee provided), Iron & Ironing board, Hairdryer, Free Parking and Internet Access (wireless). On site is an outdoor heated pool (open May- October), guest laundry and De Dutch coffee shop that is open for breakfast and lunch. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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