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All 11 North Vancouver hotels

Pinnacle Hotel At The Pier

4.0 of 5 Hotel   |   138 Victory Ship Way, North Vancouver, British Columbia V7M 2E6, Canada
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94%
Ranked #1 of 11 hotels in North Vancouver
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
JachymR Calgary, Canada
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455 people have reviewed this hotel

Traveler rating
    324
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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English first
Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Pinnacle on and off for two weeks while waiting for my movers to bring my stuff from Calgary. I had harbor view rooms. The things I liked: clean, pleasant, modern decor with quality finishings; spectacular views of the harbor, downtown, and Stanley Park; friendly, helpful and good looking staff; good restaurant and bar downstairs; easy self... More

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British Columbia, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Overall happy with the service and accommodations. Only problem I have is they advertise as a NON-smoking hotel, but 3m from the entrance is a smoking area that is installed by the hotel. You have to walk thru this area to access the front entrance. IMO - remove it and have the smokers use the area across the walkway next... More

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Poitou-Charentes, France
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for 3 nights in July after travelling across from Alberta. The reception staff were welcoming and first impression of the hotel was favourable. Our room was street side, very luxurious with an enormous comfortable bed. Super bathroom, lashings of hot water, all in all a great choice. Finally, superb fitness facilities. Negatives, noise from road even on... More

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Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear familyjames, thank you for sharing your feedback on your recent visit. Sorry to learn that your room was not cleaned at the time you wanted on your first day but we were pleased to hear you enjoyed everything else. Thank you again and we look forward to welcoming you back in the near future. Best Regards, Haymond More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent amenities, great hotel. We enjoyed our three night stay. The room was large enough for four, and we had everything we needed. The shower had some air in the pipes, which made a noise, but that was the only issue. Quiet, clean rooms, and very friendly staff.

Was this review helpful? Yes 1
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review. we are glad that you enjoyed your stays with us. We look forward to your next visit. Thank you. Best Regards, Haymond More

Hinckley,UK
Contributor
18 reviews 18 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for the final 3 nights of our 16 night trip around Alberta & BC and have to say think we saved the best for last. Originally booked through our UK tour operator I e-mailed the hotel direct when we found out that we would be there on Canada Day to see the fireworks & requested an upgrade... More

Was this review helpful? Yes 1
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear Jane_and_John_Shaw, Thank you for your review. We are delighted to have had you stay with us to celebrate Canada's 147th birthday and glad to hear you enjoyed. Thank you again and we look forward to your next visit. Best Regards, Haymond More

Portland, Or
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This property is not only in an excellent location(access to north waterfront/shops yet quiet on that side), but the rooms, service staff and in-house dining, for every meal are outstanding! The hotel's amenities, both in-room and hotel-wide are terrific. If we ever need to stay in this area, this hotel would be our choice, hands down.

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Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear kamblair, Thank you for chosen the Pinnacle Hotel at the Pier on your recent visit in Vancouver. We are pleased to hear that you enjoyed. We look forward to welcoming you again. Best Regards, Haymond More

Rochester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

My Fiance and I stayed here as part of our pre-honeymoon west coast of America and Canada tour in April/May this year. I spotted this hotel online and immediately knew I wanted to stay here, and I was not disappointed! We arrived into the hotel at around 8am after disembarking a cruise and were not sure what to do with... More

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Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear Clare S, Thank you for your great review and shared your special occasion with us. We hope to have many more opportunities to service you again in the near future. Best Regards, Haymond More

Torquay
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband & I stayed here whilst visiting Vancouver after a cruise. From leaving the ship in Canada Place to sitting on our comfy bed in our spacious room at the Pinnacle was just under one hour,walking & "seabusing " cost eight dollars in total. Excellent. The hotel staff were friendly & efficient. As we were celebrating my hubby's 60th... More

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Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review. Our team is happy that you did have such a relaxing "after cruise" stay with us. I am sure some of the views of downtown Vancouver from our hotel must have felt like you are still on a cruise. I am glad you also enjoyed your special birthday celebration. Thank you again for choosing our... More

Kelowna, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

such a great stay, the weather was fabulous and the view from our room was even better!! our room was clean and modern and the bed was so comfortable. great location too, was really easy to get down town and up to grouse mountain. I would definitely stay here again. thanks pinnacle for making our stay so amazing.

Was this review helpful? Yes
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear marge s, Thank you for your review. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you in the near future. Best Regards, Haymond More

Lund, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are regulars at the Pinnacle hotel. We appreciate the cleanliness and hospitality of the entire place. Staff are super! Jennifer at the front desk is an asset to your establishment. she always goes out of her way to make your stay as comfortable as possible. My wife and I both appreciate her smiling face!! See you next week! john... More

Was this review helpful? Yes 2
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for being a loyal and repeat customer. I will share your great comments with Jennifer at the Front desk. Thank you, Petr Frcek More

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Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7M 2E6, Canada
Phone Number:
Location: Canada > British Columbia > North Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 105 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 
Number of rooms
106

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