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All 11 North Vancouver hotels

Pinnacle Hotel At The Pier

4.0 of 5 Hotel   |   138 Victory Ship Way, North Vancouver, British Columbia V7M 2E6, Canada
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94%
Ranked #1 of 11 hotels in North Vancouver
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
travelingjodi Florida
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484 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
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Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We chose Pinnacle at the Pier for its location....convenient to Sky Train/Sky Bus and cruise terminal/Canada Place. It was easy to get to from the airport. The hotel was very clean. We would stay again and recommend to friends/family.

Review collected in partnership with this hotel

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Campbell River, British Columbia
1 review
5 of 5 stars Reviewed yesterday NEW

Wonderful staff, very helpful and courteous. The restaurant was wonderful, quick service and good food. The maid service was great, our room was clean and well kept upon our return. I will definitely return.

Review collected in partnership with this hotel

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Toronto, Canada
1 review
2 of 5 stars Reviewed yesterday NEW

Unless you absolutely need to stay on the North Shore go elsewhere. The rooms are nice but the staff is very unhelpful, and it makes the experience not worth the price. Any number of the large hotels downtown would be an improvement in service.

Was this review helpful? Yes 1
Vancouver, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I chose The Pinnacle to celebrate our 25th wedding anniversary. It was spectacular. The hotel is clean and well maintained. The pool and fitness area are beyond compare. The room was well appointed and very comfortable. We had a harbor side room which offered an impressive view of the Vancouver skyline and the busy harbor. Except for... More

Was this review helpful? Yes
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your excellent review and I am glad our team was able to resolve the one small issue quickly and to your satisfaction. Thank you, for choosing our hotel for your 25th wedding anniversary. Congratulations! My 32nd is coming up, time flies by quickly when you are having fun. Thank you, Petr Frcek More

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we stayed just for the night but after a long day driving, we felt very comfortable at the pinnacle hotel. nice rooms with an excellent view, good restaurant, very nice pool. the view and location north of VC when you need to take the ferry to VC island in the morning was an excellent choice vibrating area

Was this review helpful? Yes
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your great review and thank you for choosing our hotel. Thank you, Petr Frcek More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

August 2014 family vacation landed in the airport in Vancouver took a taxi to pinnacle hotel at the pier and stayed for 1 night. The minute I stepped out the taxi a man dressed in a tux greeted me and happily took my luggages onto those luggages carts and brought them inside. I went in to check in and the... More

Was this review helpful? Yes 2
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review, Simply The Best. I am glad you did enjoy our hospitality. Thank you, Petr Frcek More

Wildwood Alberta
1 review
5 of 5 stars Reviewed 5 days ago NEW

I arrived with a newly sprained ankle two hours before check in and Ralph got my granddaughter and me in our room an hour early and then proceeded to get ice and apply it. He drove to get elastic bandage etc. In the morning Sebastian drove a distance to get me crutches. I had to cancel my dinner reservations but... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your great review, I will share your comments with Ralph and Sebastian. We have an amazing hospitality team here at our hotel. Thank you, Petr Frcek More

Las Vegas, Nevada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was a wonderful choice for location and ALL of the staff were simply wonderful! The harbor view was exceptional but the balcony was small so standing was the only option but it was nice to have. The rooms were lovely and the glass bathroom was a nice touch. Only 2 downsides: maintenance banging and fixing other rooms at... More

Was this review helpful? Yes
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review and vote of confidence. Will share your feedback with our team. My apologies for the TV satellite issue, engineering is looking into it. Thank you, Petr Frcek More

edmonton
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hotel on waterfront Northn.Vancouver. Fabulous view of ships, and harbour and vancouver skyline. Room light and airy, well designed. Nice restaurant, well lit parking. Staff very helpful. This hotel is located near my sisters so it's location is especially good for me, but it is right by the sea bus so easy to get across to Vancouver.

Was this review helpful? Yes
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you, and yes our views from the harbor side rooms are absolutely spectacular. Thank you, Petr Frcek More

Edmonton, Alberta
1 review
5 of 5 stars Reviewed 1 week ago

One of the nicest hotels rooms I have ever stayed in. Exceptionally clean and comfortable. Front desk and restaurant staff were awesome! The rooms were spotless and the beds were so comfortable. Very impressive and great view! Easy to get across to DT Vancouver!

Review collected in partnership with this hotel

Was this review helpful? Yes
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your AMAZING! review, Petr Frcek More

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Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7M 2E6, Canada
Location: Canada > British Columbia > North Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 105 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 
Number of rooms
106

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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