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Pinnacle Hotel At The Pier

Certificate of Excellence
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138 Victory Ship Way, North Vancouver, British Columbia V7M 2E6, Canada
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Free parking
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Pinnacle Hotel At The Pier
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Pinnacle Hotel At The Pier
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630 reviews from our community

Traveler rating
    447
    142
    22
    15
    4
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137
272
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107
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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North Vancouver BC
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I chose the Pinnacle Hotel for recovery purposes. I live in a rural area and had to have serious back surgery and wanted to have a place where I'd have optimum recovery, safety and quick access to the hospital. I chose a suite that had disability access, a larger bathroom on the North side. The staff were amazing, professional, friendly... More 

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Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your wonderful review and we are glad you did have a relaxing stay with us, Peter Frcek. More 

North Vancouer, BC
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel continues to amaze me with its experience and very professional staff. The location and views are incredible as are the pool and weight room. Do not forget to enjoy all of the delicious meals cooked up by a creative kitchen staff. I have stayed in this hotel over 100 times and recommend it to everyone.

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Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you Paul for your amazing review and your ongoing support and business, very much appreciated. Thank you, Petr Frcek More 

BC
Contributor
16 reviews 16 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I would recommend this hotel for Business or Pleasure, it is surrounded by other great restaurants and the one in the hotel is very good as well, I think it is decently priced for portion size. for business this hotel is priced right. This hotel is clean, it has friendly and helpful staff. the only deficiency I thought was the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your vote of confidence, Petr Frcek More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Excellent service, food excelled due to direction of chef of great background. Value incredible for happy hour too. Location sleek and literally on the water. I will return again. (My only improvement being to serve a lime with tacos)

Was this review helpful? Yes 1
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you, your comments are much appreciated by the Pier 7 culinary team. Thank you, Petr Frcek More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Pinnacle was a perfect place to return to with our granddaughters (14 and 11). The hotels amenities were perfect for our needs and the staff were professional, pleasant and accommodating. The restaurant was excellent.

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Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and we are happy you enjoyed your visit with us, Petr Frcek More 

Victoria, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent for either business or personal travel needs, easy access to the rest of Vancouver via Marine Drive, Esplanade or the Upper Levels. A real find!!! Quiet, clean with great fitness facilities and parking.

Review collected in partnership with this hotel

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Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you, Petr Frcek More 

Mississauga, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

The rooms were very beautiful and spacious. The restaurant was very tasty and the prices were a bit high but still ok. The location was amazing and for the nightly price it was perfect + free parking!. I would definitely return here in my next trip to Vancouver

Was this review helpful? Yes
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your "perfect" review, Petr Frcek More 

Surrey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Weekend stay for a romantic getaway. Staff really friendly and helpful. Hotel room was clean and very comfortable. Recommend paying the extra for the harbour view. Had dinner in the hotel restaurant, service was excellent and food was good. Also used the pool facility, which was very clean. Big pool, good hot tub and view of the harbour. We will... More 

Was this review helpful? Yes
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and we are delighted that you enjoyed your romantic getaway, Petr Frcek More 

Calgary, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not much to comment about negatively other than some of the staff need better training in the hospitality industry. The location is great. Plenty of restaurant choices at the Lonsdale Market. Awesome!

Review collected in partnership with this hotel

Was this review helpful? Yes
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review, much appreciated, Petr Frcek More 

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just came back from 4 night stay for our 32nd wedding anniversary at the Pinnacle Hotel. It was fabulous! Our room looked over the harbour to the downtown Vancouver skyline and Stanley Park. We were a two minute walk from the Seabus and Lonsdale Market. Our room was beautifully appointed with a bath shower with a view! The fitness... More 

Was this review helpful? Yes 1
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and happy anniversary, I just celebrated our 32nd wedding anniversary 2 weeks ago. Thank you, Petr Frcek More 

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