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All 11 North Vancouver hotels

Pinnacle Hotel At The Pier

4.0 of 5 Hotel   |   138 Victory Ship Way, North Vancouver, British Columbia V7M 2E6, Canada
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94%
Ranked #1 of 11 hotels in North Vancouver
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
IshiSauder White Rock, Canada
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  • Reviews (455)
  • Photos (164)
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  • Room tips (192)
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455 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
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English first
White Rock, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed for one night on our way to the Sunshine Coast. The accomodations were lovely and there was a wonderful promenade with beach front access eventually just before the house boats. The Lonsdale Quay itself provides plenty of entertainment and dining options even if you don't take the 'bus' to gastown. There was construction going on at the time... More

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Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Yes "one step away from the sea bus" and you are entering a quiet oasis on the North Shore after a busy day visiting local attractions or downtown activities. Thank you for your review, Petr Frcek More

Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 3 nights and wanted to be close to Vancouver. This was the perfect location. Rooms and views were terrific. Staff was most helpful. Walking distance to great places to eat and Lonsdale Quay. First night we were there there was a food truck rally outside the door. Great fun! The Seabus is close by and cost was $1.75... More

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Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your great review and congratulations on your find! Yes, Indeed we are a hidden gem on the Vancouver North Shore. Thank you, Petr Frcek More

Winnipeg, Manitoba, Canada
Top Contributor
118 reviews 118 reviews
15 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very lovely hotel on the North shore of Vancouver harbour. Staff excellent. Water view from the balcony was great. Room decor was very modern and comfortable. No complaints whatsoever. Hotel is close to the sea bus so if one wanted to go across to downtown for dinner, etc. it would be very easy.

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Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your great review, very much appreciated by our entire team. Thank you, Petr Frcek More

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a wedding July 2014 and the rooms were modern and very well styled. Beds were very comfortable and the bathroom was luxurious with glass shower looking into the room but still has blinds if you desire more privacy. There is a market with various shops, bands and a beer market just outside the hotel that is a... More

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Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear Christina K, Thank you for taking the time to provide your feedback to us. We are sorry to learn that the breakfast experience was not met. Rest assured I will be reviewing it with our Restaurant team to ensure this does not happen again. We thank you for chosen us for your stay and we hope to see you... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the Pinnacle on and off for two weeks while waiting for my movers to bring my stuff from Calgary. I had harbor view rooms. The things I liked: clean, pleasant, modern decor with quality finishings; spectacular views of the harbor, downtown, and Stanley Park; friendly, helpful and good looking staff; good restaurant and bar downstairs; easy self... More

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Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear JachymR, Thank you for your detailed review. We are delighted to have you stay with us and glad that you enjoyed. I will definitely pass on your kind comments to our team as they are happy to receive them. Thank you again and we look forward to welcoming you in the near future. Best Regards, Haymond More

British Columbia, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Overall happy with the service and accommodations. Only problem I have is they advertise as a NON-smoking hotel, but 3m from the entrance is a smoking area that is installed by the hotel. You have to walk thru this area to access the front entrance. IMO - remove it and have the smokers use the area across the walkway next... More

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Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear b b, Thank you for your review and provided your constructive feedback. We will definitely revisit our smoking area to ensure our guests have good experience of their stay. Best Regards, Haymond More

Poitou-Charentes, France
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 3 nights in July after travelling across from Alberta. The reception staff were welcoming and first impression of the hotel was favourable. Our room was street side, very luxurious with an enormous comfortable bed. Super bathroom, lashings of hot water, all in all a great choice. Finally, superb fitness facilities. Negatives, noise from road even on... More

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Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear familyjames, thank you for sharing your feedback on your recent visit. Sorry to learn that your room was not cleaned at the time you wanted on your first day but we were pleased to hear you enjoyed everything else. Thank you again and we look forward to welcoming you back in the near future. Best Regards, Haymond More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent amenities, great hotel. We enjoyed our three night stay. The room was large enough for four, and we had everything we needed. The shower had some air in the pipes, which made a noise, but that was the only issue. Quiet, clean rooms, and very friendly staff.

Was this review helpful? Yes 1
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review. we are glad that you enjoyed your stays with us. We look forward to your next visit. Thank you. Best Regards, Haymond More

Hinckley,UK
Contributor
18 reviews 18 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for the final 3 nights of our 16 night trip around Alberta & BC and have to say think we saved the best for last. Originally booked through our UK tour operator I e-mailed the hotel direct when we found out that we would be there on Canada Day to see the fireworks & requested an upgrade... More

Was this review helpful? Yes 1
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear Jane_and_John_Shaw, Thank you for your review. We are delighted to have had you stay with us to celebrate Canada's 147th birthday and glad to hear you enjoyed. Thank you again and we look forward to your next visit. Best Regards, Haymond More

Portland, Or
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property is not only in an excellent location(access to north waterfront/shops yet quiet on that side), but the rooms, service staff and in-house dining, for every meal are outstanding! The hotel's amenities, both in-room and hotel-wide are terrific. If we ever need to stay in this area, this hotel would be our choice, hands down.

Was this review helpful? Yes
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear kamblair, Thank you for chosen the Pinnacle Hotel at the Pier on your recent visit in Vancouver. We are pleased to hear that you enjoyed. We look forward to welcoming you again. Best Regards, Haymond More

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Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7M 2E6, Canada
Phone Number:
Location: Canada > British Columbia > North Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 105 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 
Number of rooms
106

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