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Holiday Inn Express Hotel & Suites Riverport

Certificate of Excellence
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10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
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Holiday Inn Express Hotel & Suites Riverport
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Holiday Inn Express Hotel & Suites Riverport
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512 reviews from our community

Traveler rating
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    176
    31
    10
    6
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188
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105
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here during the first week that they opened and have continued to return whenever I am travelling through YVR or Tsawwassen Ferry Terminal. Spotless rooms, excellent staff and service, excellent breakfast selection. As a very frequent traveller, IHG and Priority Club member, they are easily in my Top 10 favourite hotels in North America, for both location and... More 

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Melbourne, Australia
Top Contributor
99 reviews 99 reviews
54 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel matching up to the expecting standards of the Holiday Inn chain, friendly front desk staff. Brisk check inn, and great facilities. Pool is clean and hot tub comfortable and open until very reasonable hours of 11pm. Also plenty of parking available! Rooms were clean and comfortable. This location has a very entertainment options available in close proximity, notably the... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Jarrod L, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the TripAdvisor community and for going in such detail. We take great pride in making sure all our guests receive the service, comfort, and convenience they have... More 

Barrie, Canada
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Hotel is clean and comfortable, however I'm not sure they are catering well to people on business. They start breakfast at 6:30 and 7:00 on Saturday which is unusual. Every other H Inn I've stayed at does breakfast at 6:00 and 6:30 on Saturday The only savings are the Hotel, as I have to get breakfast elsewhere Also one... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear Mr. J, Thank you for your feedback from your last stay. We appreciate that you are a busy Corporate Client and apologize that you were unable to have your breakfast on the weekend at 0630. For future stays we do offer a Breakfast to Go bag in these circumstances. If you wish to discuss further, please feel free to... More 

Farnborough, England, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Close to Vancouver Airport but away from the flight noise, this hotel is clean, comfy and convenient. Breakfast was included with reasonable choice and car parking easy. Opposite there is a huge IMAX cinema complex too....not that we went, but good if you're travelling alone and have an evening to fill!

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello GabieG, Thank you for taking the time to share your feedback about your recent stay with us and the TripAdvisor community. I am delighted to hear you had a fantastic guest experience. Hopefully on your next visit you will be able to take advantage of the nearby selection of facilities and restaurants. Until then, all the best. Scott Johnson... More 

London, Canada
Top Contributor
62 reviews 62 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We normally would not book Holiday Inn based on a past business travel bad experience but we needed something close to the Airport and central while on vacation so I booked it. Wow, staff was on all accounts very friendly, helpful and went out of their way to make you feel at home. Welcomed and offered help when we arrived,... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello James H, Thank you for the great rating and review! I am happy to hear our hotel exceeded your expectations and thank you for sharing your feedback with the TripAdvisor community. It always a pleasure to hear back from guests that have had an outstanding stay with us. I will definitely share your comments with the staff. Thank you... More 

Silverdale, Wa
Top Contributor
96 reviews 96 reviews
41 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were visiting Steveston and needed a hotel close by. This hotel fit the bill as far as proximity. The check in was less than noteworthy...very quick, no small talk but also no great feeling of welcome (smiles are always a nice way to start a check in). I was not super excited to have to go back out to... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello mjjpower, Thank you for taking the time to share your feedback with us. I will pass on your comments to the team and know that it will help to improve and strengthen the service we offer. I am sorry to hear you had a medical issue during your stay with us, but overjoyed to hear our front desk team... More 

Osoyoos, Canada
Contributor
20 reviews 20 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 18, 2015

Stayed here one night on our way to Hawaii. New facilities, great people running the place and working there, great buffet, great parking, excellent shuttle service to airport. Will stay there again for sure!

Was this review helpful? Yes 2
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Jeep7759, Thank you for the great review! Glad to hear you had an excellent stay and that everything either met or exceeded your expectations. Hope you welcome you back again soon! All the best, Scott Johnson General Manager More 

Fraser Valley, British Columbia
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 18, 2015

This is a fine place to stay. It is new and clean and in good condition everywhere. The complimentary breakfast is great: eggs, sausage, bagels, all the good stuff as well as cereal bar. The staff was uniformly courteous and competent during our 3 day stay. Our room had coffee maker, microwave, and mini fridge. Our room was a single... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello TooSlim55, Thank you for taking the time to write a review! We greatly appreciate your business and are happy to hear that you had a great stay. The Riverport Entertainment Complex has a great selection of restaurants and facilities and our close proximity to Highway 99 makes it convenient to get around Metro Vancouver. Sorry to hear that the... More 

Deming, Washington
Contributor
20 reviews 20 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 15, 2015

I stayed here to facilitate an early morning flight out of YVR. Living south of the border, I didn't want to have to deal with a border crossing on the morning of my flight. As it turned out this hotel is still 20 minutes from the airport, with some pretty bad traffic possible, and since they have very few shuttle... More 

Was this review helpful? Yes 1
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Marsha S, Thank you for taking the time to review our hotel. We are happy to hear you enjoyed the rooms, location and breakfast. It truly is good value! We are approximately a 15 minute drive to the airport and mornings in general can be busy. We highly suggest arranging for a shuttle the night before if you have... More 

Powell River, Canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 12, 2015

I am staying in this hotel once per month and I have very much enjoyed staying there. The place is very new and the staff is well trained and easy to deal with. The hotel is close to the airport, the theatre and several restaurants. The rooms are very nice and the entire hotel is very well kept. I certainly... More 

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Travelnut006, We greatly appreciate you taking the time to share your experience with us. It is extremely pleasing to hear you have been enjoying the location, rooms and staff. Thank you for choosing us each month and we look forward to your next visit! Warm regards, Scott Johnson More 

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