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Holiday Inn Express Hotel & Suites Riverport

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10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
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Holiday Inn Express Hotel & Suites Riverport
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542 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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Portland, Oregon
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed one night at the two queen beds room suite after the Women's World Cup game. We picked this location because it is easy access to highway for us to get back to the U.S. We checked in around 8pm so the parking lot was almost full. I can tell it is popular hotel in the area. The lobby... More 

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello JuliaBrent, I am grateful you took the time to leave such kind words about our hotel. I am glad our staff was able to deliver a level of that impressed you. During the FIFA Vancouver has been very busy, great to hear you chose our hotel! We hope you have a chance to stay at our hotel again! All... More 

Brisbane, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed for one night and arrived off an early morning flight. The hotel shuttle picked us up and the gentleman who collected us was wonderful. The staff at reception were helpful and prompt. It was fabulous to come to a hotel that offered fantastic facilities to their guests. Wonderful clean room, hot shower! Brilliant. Their staff on check out... More 

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello JuliaBrent, Thank you for leaving a review about the hotel! Great to hear you had a fantastic stay with us during your three day visit to Vancouver. It is always a pleasure to hear back from our guests, especially when they had an experience like yours. We hope you have a chance to stay at our hotel again! All... More 

West Kelowna, Canada
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here two nights. This was perhaps the only hotel in Vancouver that did not double or triple its rates during the FIFA World Cup (women's). It's a fair distance from Vancouver so you need a car or patience to seek out and use the bus and the sky train. Staff were very friendly and helpful. The room was big,... More 

Was this review helpful? Yes 1
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello crtcguy, I am delighted that you took the time to leave a review about your recent stay with us! Hearing that the staff and the rooms were able to meet your standards gives me great pride, we do our best to to deliver genuine service to all guests. I look forward to your next visit with us! Scott Johnson More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stay 4 nights with our son 5 years old. They gave as an accessible suite than we didn't ask for! I was feeling so bad using this room because I have family member with mobility an sensorial problems. At the end they said they gave us this room because we ask for a king size room with sofa bed... More 

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear Sarinaleonor, Thank you for sharing your experiences during your recent stay with us. We appreciate you taking the time to do so. I will be sure to review your comments about the room and make changes as appropriate. We generally receive very positive feedback about our guest rooms and design so I am genuinely concerned that you and your... More 

Swindon, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights with 2 other adults and a baby. The hotel provided me with a cot for my child, the room was big & the shuttle bus drivers were incredibly friendly & went out of their way to bring my babies car seat for me when picking me up from a day in Vancouver. Only downside is that... More 

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Kate P, My sincere thanks for taking the time to leave a review. It is great to hear that our shuttle drivers were able to deliver top service! We take pride in trying to deliver great service through every facet of the staff. We hope you consider staying with us again in the future! All the best, Scott Johnson... More 

Sewell, NJ
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very well located to get access to UBC and DT Vancouver but nothing else. The area has very little to offer (no convenient store or drugstore around). There are also no restaurants in the immediate vicinity. The hotel is very clean and so was my room during my stay. The room was large and comfortable, perfect to... More 

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello SJ-Traveler-01, Thank you for taking the time to write a review. Your feedback is greatly appreciated and we will definitely take them into consideration when looking for ways to improve our services for the future. Though I am disappointed to hear you did not find any restaurants within the Riverport Entertainment Complex. There are three restaurants all within a... More 

Saint John, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed almost an entire week at this location and from the outside you see a very nice hotel. In fact on the inside it is very well kept, stay was polite and helpful. The only real issues I had with the hotel was the following: 1. Bed was uncomfortable. quite hard and made for restless nights 2. There was... More 

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear Scott K, Thank you for posting your comments regarding your stay with us. We appreciate you taking the time to do so. I also wish to thank you for your insightful suggestions, I will review with our team and make changes as appropriate. Regards, Scott Johnson General Manager gm@hierichmond.com More 

canada
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here as child competing at the swimming pool. Very clean hotel, staff courteous and breakfast variety was amazing. Be prepared for the many hockey teams of young lads and the accompanying noise in the hallways (to be expected)

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Roadtrip, Thank you for the review! Glad to hear you had a great stay with us during your swim meet, it always a pleasure to welcome teams in house. We hope to welcome you back again soon. All the best, Scott Johnson General Manager More 

No Ca
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the Desk Staff, the Cleaning Crew, the Van Drivers and especially the 3 kind young ladies who take excellent care of the Guests and the very busy breakfast area, you are all the best. We thoroughly enjoyed our 1 week stay. Great job Scott Johnson!

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello 1Clayton, Thank you for the review! I am so happy to hear you had a fantastic experience with us during your one week stay.Your feedback is greatly appreciated and I will definitely share your comments with all the staff. We hope to have the pleasure of welcoming you back again soon! All the best, Scott Johnson General Manager More 

Mount Vernon
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 27, 2015

We came up to Richmond for Chinese food and to spend the day in Steveston. This was the perfect location, close to Highway 99. We had a suite with a little kitchen, including dishwasher, frig, microwave, bar and barstools. Nice living room and separate bedroom. The suite was clean, bed was very comfortable, plenty of closet space and we were... More 

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello 1952Kim, Thank you for the review! We greatly appreciate you taking the time to share your experience with the TripAdvisor community. I am glad to hear you had a fantastic stay with us. Sounds like you had a room in the new addition to the hotel that finished just last year. The suites in the new wing are absolutely... More 

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