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Holiday Inn Express Hotel & Suites Riverport

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10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
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Best prices for:1 room 1 adult
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Holiday Inn Express Hotel & Suites Riverport
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606 Reviews from our TripAdvisor Community

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Eureka, Montana
Level Contributor
170 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for 8 nights on Business. I took a room with kitchen and 2 burner stove. There were post and pans as well as dishes and bar frige and dishwasher. The Hotel also has a breakfast included. Standard bacon & scrambled eggs and sausage, also cold cereal yogurt and fruit as well as bread and bagels.Large breakfast area. They... More 

Helpful?
Thank Unckebuck
Guestrelations15, Front Office Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Unkebuck, Thank you so much for the review! We appreciate you taking the time to share your feedback with us and the TripAdvisor community. I am so pleased to hear that you had a great stay, guest satisfaction is our number one priority. We hope to have the pleasure of welcoming you back again soon. Sincerely, Malachi L. Front... More 

Sooke, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 30, 2015

Stayed for 4 nights for a hockey tournament which took place at the Richmond Ice Centre. The rink is right next door to the hotel. Positives: -location... We could walk to games. There is a pretty good restaurant in the rink. Also there is a subway restaurant across the parking lot. Also a good movie theatre right close by. -breakfast... More 

Helpful?
Thank Klrphipps
Guestrelations15, Front Office Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Klrphipps, Thank you so much for the review and rating! Great to hear you and your family had a great stay with us while attending a tournament next door at the Richmond Ice Centre. We are always happy to welcome teams to the hotel. We hope to welcome you, your family, and your team back again soon. Sincerely, Malachi... More 

United States
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

The hotel itself is alright and the breakfast decent, but the parking situation is absolutely horrendous. The lot built for the hotel is nowhere near sufficient, which means if you arrive in the evening you will drive around for a long time competing for a spot with movie-goers and ice centre visitors. I cannot begin to stress how ridiculous this... More 

Helpful?
1 Thank AccidentalTexan
Guestrelations15, Guest Relations Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "AccidentalTexan", Thank you for your review, as we appreciate hearing from all our guests and their experience. I do apologize that you were unable to obtain adequate parking in our lot during your stay and also the overflow parking across from the hotel. There was a seasonal hockey tournament during that week and parking is not usually as challenging... More 

Sooke, Canada
1 review
5 of 5 stars Reviewed December 27, 2015

We were lucky enough to stay at this fine property and even more lucky to have Ella take care of our every need. My son and his hockey team were in a tournament in November 2015 and this hotel is steps away from the rink. The team had a wonderful time and everyone was impressed with how well this hotel... More 

Helpful?
Thank Angela B
Guestrelations15, Front Office Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Angela B, Thank you so much for the review! It is always such a pleasure to hear back from our guests. Happy to hear you and your son's hockey team enjoyed staying in our hotel. Our close proximity to the Richmond Ice Centre makes our location ideal for any teams competing in local tournaments. Great to hear you were... More 

Victoria, Canada
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

This place is clean, spacious and very family friendly. Decent breakfast selection (nothing fancy) and a nice little shallow pool, perfect for children. A car is a must - location is not close to many amenities, but there is a a movie theatre and an ice arena for family fun.

Helpful?
Thank Donna P
Guestrelations15, Front Office Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Donna P, Thank you for the review! Happy to hear you and your family had a great time staying with us. It is always a pleasure to hear back from our guests, so thank you for taking the time to share your experience with us. We hope to welcome you back again soon. Sincerely, Malachi L. Guest Services Supervisor More 

Hong Kong
Level Contributor
204 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed December 22, 2015

Hotel was a bit remotely located and would be difficult for guests without a car though it offered free shuttle to and from Airport. Room was spacious with King size bed and single seat sofa. Free Wi-Fi. Standard continental breakfast was included in room rate. Neighbourhood was quiet though with bowling centre and cinema nearby.

Helpful?
Thank bkpkwok
Guestrelations15, Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "bkpkwok", Thank you for your review in regards to your recent stay with us. We appreciate all feedback in order to deliver a great guest experience. In addition to your comments we are located within an entertainment complex that provides transit to the skytrain area for easy access to attractions and also our breakfast is a hot buffet breakfast... More 

1 review
5 of 5 stars Reviewed December 21, 2015

So I had two days at the Holiday Inn Riverport Dec Dec 19-21 2015. It was great. Rooms where clean and new (its not a refurbed older hotel. its a new hotel). Theresa the manager there went above and beyond. I have a Tesla Model S 85d. I asked if they had EV charging. They said they didn't but would... More 

Helpful?
Thank Wally H
Guestrelations15, Guest Relations Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Wally H, Thank you so much for the review and rating! We appreciate you taking the time share your feedback with us and the TripAdvisor community. I am so pleased to hear you had a great stay with us and apologies that we were not able to fully accommodate your Tesla, but glad everything worked out in the end.... More 

Seattle, Washington
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 20, 2015 via mobile

Visiting Richmond for a hockey tournament. Rooms are clean, comfortable and quiet. The hotel is walking distance to the Richmond Ice Center and Movie theaters. Staff very friendly. Small lobby kiosk for drinks and snacks. One bedroom suite with kitchenette and one king with mini fridge. Exceeded my expectations.

Helpful?
Thank Kristen D
Guestrelations15, Guest Relations Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Kristen D, Thank you so much for the review! I am so happy to hear our hotel exceeded your expectations. Our close proximity to the Richmond Ice Centre makes our location ideal for any team playing a tournament there. No need to worry about commuting through the city to get to and from the venue, just a minute walk... More 

Victoria Capital Regional District, Canada
Level Contributor
122 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed December 15, 2015

I'd stayed at this hotel 3 years ago and liked the experience except for the WiFi. Fast forward to Dec. 2015 and an unexpected overnight due to ferry cancellations left me looking for a room. While the experience was again very good -- clean room, comfortable bed, great pillow selection -- I found the WiFi to be wanting. I found... More 

Helpful?
Thank rstwohee
Guestrelations15, Guest Relations Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "rstwohee", Thank you for your review and your compliments in regards to the cleanliness and customer service you received during your last visit with us. We do take pride in delivering a great guest experience. I do apologize to you in regards to your not being able to connect to the internet properly. We upgraded to Fiber in 2014... More 

Calgary, Canada
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 12, 2015

AMAZING HOTEL Fantastic airport shuttle service. The driver even showed us around the area. The girl who checked us in was SO FRIENDLY!! Offered us a late checkout as we had a late flight and upgraded our room for extra comfort. This hotel looks brand new! Clean....friendly staff and FANTASTIC BREAKFAST in the morning. Pool and hot tub were clean... More 

Helpful?
Thank Brandon O
Guestrelations15, Front Office Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Brandon O, Thank you so much for the review and recommendation! I am so happy to hear that you had a fantastic stay with us. We appreciate you taking the time share your experience with us and the TripAdvisor community, especially your comments regarding the staff and level of service you received. We take great pride to make sure... More 

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