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Holiday Inn Express Hotel & Suites Riverport

Certificate of Excellence
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10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
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Holiday Inn Express Hotel & Suites Riverport
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Holiday Inn Express Hotel & Suites Riverport
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519 reviews from our community

Traveler rating
    294
    178
    31
    10
    6
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193
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105
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saskatoon
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel staff were very feiendly at check in. They were accommodating at check in with askingn for main floor room close to pool as well close to breakfast bar and front desk. We were to check out then decided to stay long and they accommodated that and then it happened a second time and they managed to accommodate us... More 

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Toronto
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked this hotel quickly and last minute thinking it was close to the airport- it's not. 20 minutes minimum. This is no fault of the hotel so it is not reflected in the score. It is also 15 minutes from Richmond centre so unless you want to eat right there, it's a far hike. Also disappointed that my room did... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Tiffiemonkee, Thank you for taking the time to write a review! We greatly appreciate your feedback. The hotel is located within the airport area and we do offer a complimentary airport shuttle to and from. In addition, the hotel is situated within the Riverport Entertainment Complex and a short drive from IronWood Plaza as well as Steveston Village where... More 

Senior Contributor
22 reviews 22 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here 2 nights on return trip from Hawaii. Hotel is about 10 minutes away from airport but provides a free shuttle service on the hour or when needed! Very pleased with our room. Stayed in room 123...across from self serve laundry (great when returning home from a holiday) and down the hall from the pool and hot tub! Kids... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Lanapeddle, Thank you for the splendid review! We are so pleased to hear you had a wonderful stay with us on your return trip from Hawaii. Happy to read the children took advantage of the pool and hot tub. We now offer half-court basketball as well which I'm sure they would love. I look forward to sharing all your... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

Super friendly staff (Teresa and guest service manger Karen mcferren). Clean beyond clean, Breakfast was great. I stay two days this location has a very entertainment options available in close proximity notably the ice skating rink and cinema

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Victoria, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I have stayed at this Holiday Inn twice over the past 3 weeks. Enjoyed a standard room and then one of the 1 bedroom apartments. Everything is newish, staff are uniformly friendly and professional, and the continental breakfast area is a real standout (eggs, omelettes, sausages etc.). Given the hotel is outside of downtown Richmond (5-10 minutes driving), there is... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Ohmygoodnessgracious, First of all, love the user name. Secondly, thank you for taking the time to write a review and for sharing your experiences with the TripAdvisor community. It is always a pleasure to hear back from guests, who have had a fantastic stay with us. Glad to hear you enjoyed your different rooms, the different amenities/facilities we offer,... More 

Greenville, South Carolina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a suite and regular hotel room for 2 nights with 7 of us. The service was excellent and the rooms were clean and roomy. They went out of their way to accommodate us! Gave us breakfast bags to go since we had to leave by 4am! The shuttle was perfect for taking us to the airport. I would highly... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello hsmeindl, Thank you for the review and the recommendation! I am so proud to hear that the staff have gone above and beyond to make sure you had a fantastic stay with us. Our top priority is making sure all our guests feel at home and receive the service and comfort they have come to expect from the Holiday... More 

Victoria
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

THis is the greatest place to stay. It is convenient off the freeway and convenient to the ferries. We can get to Ikea easily. Science World is easy to get to, the hospitals are easy to get to and activities right within walking distance. The hotel itself is very clean and well maintained and the staff is very friendly and... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Cathy G, Thank you for taking the time to write such a wonderful review! I am so delighted to hear you had a great stay with us and for sharing your experience with the TripAdvisor community. The location of the hotel is perfect for guests that are looking for easy access to the highway to get around Metro Vancouver,... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here during the first week that they opened and have continued to return whenever I am travelling through YVR or Tsawwassen Ferry Terminal. Spotless rooms, excellent staff and service, excellent breakfast selection. As a very frequent traveller, IHG and Priority Club member, they are easily in my Top 10 favourite hotels in North America, for both location and... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Mike G, Thank you for taking the time to write a review and sharing your experiences with the TripAdvisor community! It is an honour to hear we are your hotel of choice when visiting Vancouver. Your continued support throughout these seven years is greatly appreciated. I will definitely be sharing your comments to the staff. Thank you again for... More 

Melbourne, Australia
Top Contributor
99 reviews 99 reviews
54 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel matching up to the expecting standards of the Holiday Inn chain, friendly front desk staff. Brisk check inn, and great facilities. Pool is clean and hot tub comfortable and open until very reasonable hours of 11pm. Also plenty of parking available! Rooms were clean and comfortable. This location has a very entertainment options available in close proximity, notably the... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Jarrod L, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the TripAdvisor community and for going in such detail. We take great pride in making sure all our guests receive the service, comfort, and convenience they have... More 

Barrie, Canada
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The Hotel is clean and comfortable, however I'm not sure they are catering well to people on business. They start breakfast at 6:30 and 7:00 on Saturday which is unusual. Every other H Inn I've stayed at does breakfast at 6:00 and 6:30 on Saturday The only savings are the Hotel, as I have to get breakfast elsewhere Also one... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear Mr. J, Thank you for your feedback from your last stay. We appreciate that you are a busy Corporate Client and apologize that you were unable to have your breakfast on the weekend at 0630. For future stays we do offer a Breakfast to Go bag in these circumstances. If you wish to discuss further, please feel free to... More 

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