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Holiday Inn Express Hotel & Suites Riverport

Certificate of Excellence
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10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
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Holiday Inn Express Hotel & Suites Riverport
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Holiday Inn Express Hotel & Suites Riverport
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528 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I had a delightful surprise, from check in to check out. Expected a low value low service hotel stay as I was waiting for a flight out from YVR . The check in staff in the evening were very pleasant and attentive, the rooms are new and well appointed. The morning meal while not elegant 5 star was nutritious and... More 

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Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beds were comfortable. Room was clean. Breakfast was good also. The area is quiet, and the hotel is easy to reach from the 99-highway, and not too far away from all the restaurants in Richmond. Couple of cons: Parking: It seems there was not enough parking spaces on-site. We took the last parking spot. There was a big parking lot... More 

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Vancouver Island, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

....while kids play next door in the Arena. When we checked in and the following evenings/nights there were loud drunks around the lobby area including the breakfast room, running around with their liquors. The hotel staff didn't seem to care about it. In the morning the breakfast room was always full with the same group of people, they stayed hours... More 

Was this review helpful? Yes 1
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear JNS007HUN, Thank you for posting your comments regarding your recent stay with us. We sincerely appreciate you taking the time to notify us of your concerns. Although we are located next to an entertainment complex that includes several hockey rinks, we find that most of the teams staying with us are respectful and considerate of other guests that are... More 

Halifax Region, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel provides free parking and free breakfast. A lots of hotels in Vancouver doesn't provide free parking, especially in downtown area. Room was very clean and super nice, especially the surrounding environment. Easy to access to restaurants and groceries. I would stay here again for next time visit.

Was this review helpful? Yes 1
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello LiAthenaLi, Our gratitude for taking the time to write a review. I am delighted that we were able to cater to both your breakfast and parking needs. We take pride in the level of cleanliness thus I am extremely pleased we were able to reach your standards. We eagerly await your next stay with us, All the best, Scott... More 

Vancouver, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel twice this year already. This hotel is one of the newer hotels in Richmond, and incredibly well kept; the overall condition is as if the hotel is only 1~2 years old. The front desk is well trained, and recognized my IHG Rewards Club status. As frequent traveler, I stay in Holiday Inn Express often, and... More 

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Paul C, Thank you for the review! I am glad to hear you had such a fantastic experience. We take great pride in making sure we offer all our guests the level of service and comfort they have come to expect from the Holiday Inn Express brand. I will definitely pass on your comments and feedback to the team... More 

Victoria, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed here a couple of times before flights out of YVR. Rooms are well equipped (flat screen, fridge), very clean and most importantly the beds are comfortable. Hotel has pool, gym and other amenities. Safe 14 day parking is available along with 24 hr shuttle service. Shuttle runs hourly from the hotel and on demand from YVR, travel... More 

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Bill S, Thank you for the review and for sharing your experiences with the TripAdvisor community. It is always a pleasure to hear feedback from loyal guests such as yourself. Your continued support is testament to our ability to consistently provide top-notch service and comfort. We look forward to welcoming back again soon! All the best, Scott Johnson General... More 

Prince George, Canada
Top Contributor
51 reviews 51 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We flew in, and called for the shuttle when we landed... They were there by the time we picked up our luggage. The check in was super fast, the room was quiet clean and comfortable, and the checkout was fast...with the shuttle waiting to take us back to the airport. Very good service and value.

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Bob S, Thank you for taking the time to share your experience with the TripAdvisor community. It is always a pleasure to hear back from guests that have had a fantastic stay with us. Experiences like yours are what we try to achieve with each and every guest. The perfect blend of efficiency and effectiveness. We hope to welcome... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Looks to be newly built or extensively renovated. Had room with 2 queen beds which wasn't too small, but not a lot of walking space. Bathroom was large and bright. No fan. Pool is small, wouldn't want more than one family in at a time. The basketball court is a great addition. Breakfast was hot and cold, with lots of... More 

Was this review helpful? Yes 3
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Lee-Anne A, Thank you for the review! Your feedback is greatly appreciated. Glad to hear you enjoyed your stay with us. Sounds like you had a room in our new addition to the hotel, which finished just last year. We added a total of 42 new suites and they are especially popular with families and long term guests. The... More 

Kelowna, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is great if you have a sporting event at the pool, rink, or field beside the hotel. If you have extra time, there is also a theatre, trampoline park and a indoor fun area right across the parking lot. Just a 7 minute drive away is the quant Steveston Village. Some rooms are redone and decorated and are... More 

Was this review helpful? Yes 1
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello ginatraveler, Thank you for your review! We greatly appreciate you taking the time to share your feedback about your stay with us. We are always happy to welcome teams to the hotel. Many of our guests love the rooms on the main floor due to the higher ceilings, personally I think it makes the room feel more spacious and... More 

Saskatoon
2 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

The hotel staff were very feiendly at check in. They were accommodating at check in with askingn for main floor room close to pool as well close to breakfast bar and front desk. We were to check out then decided to stay long and they accommodated that and then it happened a second time and they managed to accommodate us... More 

Was this review helpful? Yes
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Sammie P, Thank you for the review and rating! Your feedback about the staff is greatly appreciated. We go through great lengths to accommodate all our guests and provide everyone with nothing less than the very best service. Rest assured, I will pass along your comments to the staff and know it will motivate them to keep up the... More 

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