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Holiday Inn Express Hotel & Suites Riverport

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10688 No. 6 Road | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
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Holiday Inn Express Hotel & Suites Riverport
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534 Reviews from our TripAdvisor Community

Traveler rating
    300
    185
    31
    12
    6
See reviews for
197
140
35
107
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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No Ca
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the Desk Staff, the Cleaning Crew, the Van Drivers and especially the 3 kind young ladies who take excellent care of the Guests and the very busy breakfast area, you are all the best. We thoroughly enjoyed our 1 week stay. Great job Scott Johnson!

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Mount Vernon
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We came up to Richmond for Chinese food and to spend the day in Steveston. This was the perfect location, close to Highway 99. We had a suite with a little kitchen, including dishwasher, frig, microwave, bar and barstools. Nice living room and separate bedroom. The suite was clean, bed was very comfortable, plenty of closet space and we were... More 

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Seattle, WA
Contributor
18 reviews 18 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Location of the hotel is awesome, especially if you have kids. The hotel is next to movie theaters, bowling alley, laser tag and multiple ice rink center. For the adults it is very close to Hwy 99 which is one of the main roads from the border to Vancouver. It is also very close to restaurants and grocery stores. The... More 

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Our stay at the Holiday Inn Express was really good- the room was very clean and the decor was nice. The location was very handy to go to the airport the next morning, avoiding the morning rush traffic. Check in was easy and friendly, the wifi signal was strong and we had no issues connecting. We also had the breakfast... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Krista D, Thank you for the review! We are so pleased to hear that you had a fantastic stay with us and enjoyed all the amenities we have to offer. It is always a pleasure to hear back from guests, such as yourself. Your feedback about the staff is greatly appreciated. We make sure all our guests feel comfortable... More 

Sooke, British Columbia, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for a softball tournament and were very happy with everything. The group sales manager (Alim) was very helpful in ensuring we got the right mix of rooms and kept in touch regularly leading up to our stay to make sure every detail was covered. We were very grateful to have the breakfast room opened a bit early... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello M0mmaBear75, Thank you for the review! We are happy to hear your stay with us during your tournament was an enjoyable one. It is always a pleasure to welcome teams to our hotel and we always try our best to accommodate teams as best we can. I will definitely pass along your comments to Alim, he will be happy... More 

coventry uk
Top Contributor
135 reviews 135 reviews
52 hotel reviews
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed 1 week ago

I checked in and was surprised to be upgraded to a suite. The suite was excellent with full kitchen and seperate living room and bedroom. I was very impressed, but then that all went downhill... My husband was unwell so we needed to stay an extra night. I went to the front desk and they quoted a really expensive rate... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear couchguru, I do want to thank you for taking the time to share your comments and experiences of your recent stay with us. We do appreciate it even when sometimes things have gone wrong as they clearly did with your stay. I have reviewed your comments and am aware of the events that occurred. Unfortunately, the pictures you saw... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had a delightful surprise, from check in to check out. Expected a low value low service hotel stay as I was waiting for a flight out from YVR . The check in staff in the evening were very pleasant and attentive, the rooms are new and well appointed. The morning meal while not elegant 5 star was nutritious and... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello Ernie S, Thank you for the review! It is always a pleasure to hear back from guests that have had a fantastic experience, such as yourself. I am happy to hear our hotel has surpassed your expectations. We take great pride to make sure all our guests are given the service and comfort they have come to expect from... More 

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beds were comfortable. Room was clean. Breakfast was good also. The area is quiet, and the hotel is easy to reach from the 99-highway, and not too far away from all the restaurants in Richmond. Couple of cons: Parking: It seems there was not enough parking spaces on-site. We took the last parking spot. There was a big parking lot... More 

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gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello olt1892, Thank you for review! Your feedback is greatly appreciated and we will definitely looking into your concerns about the parking and AC unit. But I am happy to hear you still had a terrific stay with us. Our location is nice and convenient for guests looking for easy access into the city, but away from the typical city... More 

Vancouver Island, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

....while kids play next door in the Arena. When we checked in and the following evenings/nights there were loud drunks around the lobby area including the breakfast room, running around with their liquors. The hotel staff didn't seem to care about it. In the morning the breakfast room was always full with the same group of people, they stayed hours... More 

Was this review helpful? Yes 1
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear JNS007HUN, Thank you for posting your comments regarding your recent stay with us. We sincerely appreciate you taking the time to notify us of your concerns. Although we are located next to an entertainment complex that includes several hockey rinks, we find that most of the teams staying with us are respectful and considerate of other guests that are... More 

Halifax Region, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel provides free parking and free breakfast. A lots of hotels in Vancouver doesn't provide free parking, especially in downtown area. Room was very clean and super nice, especially the surrounding environment. Easy to access to restaurants and groceries. I would stay here again for next time visit.

Was this review helpful? Yes 1
gmhieriverport, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Hello LiAthenaLi, Our gratitude for taking the time to write a review. I am delighted that we were able to cater to both your breakfast and parking needs. We take pride in the level of cleanliness thus I am extremely pleased we were able to reach your standards. We eagerly await your next stay with us, All the best, Scott... More 

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