We live in a local suburb near Richmond and often stay to enjoy a night and see a concert or comedy show without having to worry about driving home. The hotel has gone soooo very far down that we can't help but wonder if there is new management/owners. We have always previously been very impressed with the suites. This time... more

First thing about the hotel it is under construction, so check with the hotel before booking if the construction is completed. Second, we booked through Expedia and got a deal with 3rd night free. We chose this resort because it is on the LRT line to downtown and they accpet pets. I called the hotel to confirm our dog was... more

First off, there is no designated check-in parking, so you must park way down the street in the parkade and drag you bags through the full carpark, down the elevator, though the hords of smokers on the boardwalk and into the casino, walk a mile through the casino, find the elevator and go up to the 3rd floor, just to... more

Is it someone's look that determines where you get to stay? we had reservations for a one bedroom suite, when we got to the reception, they told us "we have just upgraded you to a room with the nicer view" I thought to myself, this is going to be a fun time after all! when we got to the room,... more

The casino resort hotel is almost a steal (I paid about US$80/night for the suite via Expedia). Big swimming pool with slide and Jacuzzi but hardly any guest using it, King-size bed with a huge living room attached,....etc. The only drawbacks are the parking structure and the quality of food (you can tell just by glancing at the food court).... more

Excellent room,friendly staff,especially the valet guys. Casino staff were fun and helpful. A couple of opportunities for improvement. 1. Notify the guests of the ongoing construction BEFORE securing the reservation. It was unexpected that the hotel would be under construction and some of the restaurants would be unavailable. They should provide discount during construction. 2. The buffet staff was useless,... more

We stayed at the hotel after our cruise to tour Vancouver. There was plenty of parking in the parking garage across from the hotel if you self park. Self parking is free. The hotel check in was on the 3rd floor. The room was a suite with a bedroom and a separate sitting area each with televisions. The room was... more

A very nice hotel, but unfortenately under construction, not mentioned on the site during the booking. The 2 bedroom suite on the 8th floor and the view were beautifull. The casino downstairs was for us parents a nice form of entertainment. For the kids a very nice swimmingpool for their entertainment. The only negative points is the industrial location of... more

I booked two executive suites for two nights, through Expedia, one for my mother, and one for my uncle, so that they could re-connect for a final visit. On the day of check-in, I called the hotel and asked when they could check in. The desk person told me anytime, all suites were available on a first come first served... more