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River Rock Casino Resort

4.0 of 5 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
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River Rock Casino Resort
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River Rock Casino Resort
River Rock Casino Resort
River Rock Casino Resort
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749 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed for the second time at the River Rock casino. Not far from the airport, this hotel has a very nice casino at ground level. The room was nice and has a Nespresso coffee machine which was great. It also has a skytrain station for those who would like to visit Vancouver without a car. The only negative is... More 

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vancouver, bc canada
Contributor
14 reviews 14 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed one night at the River Rock as my company party was held in the hotel. Overall we really enjoyed ourselves, and would stay here again. Parking A bit complex, we ended up being told beforehand to part in the West parkade, with a LONG walk to the reception desk (through parkade, outside rainy walkway, through... More 

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, We are pleased to hear you had an amazing stay with us during your company’s holiday party. It’s fantastic to hear that you celebrated your wife’s birthday with us and enjoyed the holiday party. We take pride in providing the best customer service possible and have all the comforts you needed at your fingertips. We were happy... More 

100 Mile House, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Overall, for the price a poor choice. My wife and I stayed one night to take in the Irish Tenor's' show. Valet parking proved to be efficient and reasonable. On being awarded our room key on check we found that it would only activate one elevator so had to wait and wait for that particular elevator, there only being two.... More 

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, I would like to take this opportunity to thank you for taking the time to complete this review. Valuable feedback like yours enables us to further improve our service levels and I will be reviewing your comments and concerns with our team. I am sorry to hear that your stay with us did not meet your expectations... More 

Victoria, British Columbia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my parents for one night last week. The hotel and casino are beautiful. We had a room with a view of the marina which was very nice. Check in was easy and staff was very nice. The rooms are nice and spacious bathrooms. We ate at the buffet which was good. We played blackjack at the... More 

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We continuously strive to make the stay as comfortable as possible for our guests and are happy to hear we exceeded your expectations with most of our service levels. We are also pleased to hear... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for a night before and the day of our return from a trip to Mexico. In between we left the car with the valet parking - very reasonable and convenient, especially being able to catch the train from the hotel door direct to the airport. Rooms were fine, reasonable amenities, and dinner at Tramonto in he resort... More 

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We continuously strive to make the stay as comfortable as possible for our guests and are happy to hear we exceeded your expectations with service levels. We are also pleased to hear you were able... More 

Courtenay, Canada
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is beautiful and the Christmas decorations are exceptional, a lovely time to visit. Our hotel score would have been a 5, but on top of the books on the coffee table is a plastic ring looks like it came from a new expensive shirt, definitely not ours. Does not pass the ready for a new guest score! The... More 

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, I would like to take this opportunity to thank you for taking the time to complete this review. Valuable feedback like yours enables us to further improve our service levels and I will be reviewing your comments and concerns with our team. I am sorry to hear that your stay with us did not meet your expectations... More 

Orange, California
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went to Canada recently and stayed at the River Rock. The hotel staff was amazing, willing to work with you to make sure your stay is good. Don't eat at the buffet as it was by far the worst buffet I have ever eaten at, nothing like the Las Vegas buffets and it was expensive. The room service food was... More 

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, We would like to take this opportunity to thank you for taking the time to complete this review. Valuable feedback like yours enables us to further improve our service levels and I will be reviewing your comments and concerns with our team. We continuously strive to make the stay as comfortable as possible for our guests and... More 

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were looking for a fun place to stay for the weekend where the adults could enjoy the casino and there would be amenities for the kids, too. River Rock was just the thing! They have a great pool with a fast slide, their buffet was well priced and delicious for breakfast. I'll definitely stay again when I'm back in... More 

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, It’s fantastic to hear that you and your family had a wonderful stay with us. We take pride in providing the best customer service possible and have all the comforts you needed at your fingertips. We were happy to hear that you were able to enjoy the facilities, the food, the casino and the waterslide. It is... More 

Seattle, Washington
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I went for a quick getaway weekend. The bed was amazingly comfortable and the amenities in the room (nespresso coffee maker, good-quality soaps and shampoo) were very nice. I wish the bedroom area was a little bigger but it was good to have a separate sleeping and sitting area. When we first turned off the exit, I... More 

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, We would like to take this opportunity to thank you for taking the time to complete this review. Valuable feedback like yours enables us to further improve our service levels and I will be reviewing your comments and concerns with our team. We continuously strive to make the stay as comfortable as possible for our guests and... More 

Maple Ridge District Municipality, British Columbia, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in was friendly, quick and easy. Our hotel room was clean and comfortable. Actually the beds are amazingly comfortable. I also took advantage of the nice big soaker tub that you can comfortably recline in. We were there for a company Christmas party and had a great time. The casino's has some great slot machine choices. We sat for... More 

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We are thrilled to hear that you enjoyed your room and its amenities, all the different choices of food that we offered, the holiday party you attended as well as a presentation in the theatre.... More 

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Additional Information about River Rock Casino Resort

Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — River Rock Casino Resort 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
River Rock Richmond
River Rock Hotel Richmond
Hotel Style:
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#4 Romantic Hotel in Richmond
#4 Business Hotel in Richmond

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