We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 24 Richmond hotels

River Rock Casino Resort

4.0 of 5 Hotel   |   8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Hotel website
Click for phone number
Hotel amenities
River Rock Casino Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added River Rock Casino Resort to your Saves list
81%
Ranked #6 of 24 Hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Chukie_24 Kelowna, Canada
Write a Review

718 reviews from our community

Traveler rating
    349
    235
    76
    33
    25
See reviews for
143
261
29
123
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
  • All months
    (718)
  • Mar-May only
    (168)
  • Jun-Aug only
    (243)
  • Sep-Nov only
    (198)
  • Dec-Feb only
    (109)
All months
Kelowna, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed as a "girls weekend" made use of the casino, pool & Curve Lounge.....all were great! We had fantastic service throughout the weekend. . The rooms were spacious, we were lucky enought to get 2 rooms around the corner from each other (as there were 4 of us), bed's were amazingly comfortable! Skytrain is located right out of the hotel,... More

Was this review helpful? Yes
Lake Cowichan
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very upscale. Hi-tech features. Gated secure parking. + Very cordial & helpful staff. + Very clean + Fastest I,ve ever been checked in. + Sky train Station right off 4th floor. + Saw a celebrity in lobby. Will stay again if this way.

Was this review helpful? Yes
Bellevue, Washington
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great place to stay. The service was very good. The staff was nice and very accommodating. We loved the pillows in the tower hotel rooms. Where could we buy them? I think they were made by Indulgence.

Was this review helpful? Yes
Top Contributor
50 reviews 50 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed in a one bedroom suite over the weekend and very much enjoyed the room. It was the little touches that put this room over the top....a Nespresso machine, a kettle that was so clean it looked like it had never been used. A hair dryer that actually had some strength to it, bath sheets. And... More

Was this review helpful? Yes
Cherry Hill, NJ
Contributor
17 reviews 17 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Our travel agent suggested this hotel. I was traveling with my family a group of 12 of us. We had ask for early check in. They tried to accommodate us by providing our first room room on arrival so we can at least keep our luggage and get lunch, however it took them almost 40 minutes to get our luggage... More

Was this review helpful? Yes
Courtenay, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Love everything about this Hotel except "no coffee in the room". I really resent having to put on some clothes and go to the casino floor looking for the coffee cart or coffee shop to buy coffees in the morning. We had a beautiful room with a spectacular view...a fresh coffee would have been a perfect morning. They do have... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for choosing to stay at River Rock and taking the take share your experience on Trip Advisor. It’s great to hear that you loved our hotel, however, we are sorry that you did not like our in-room Nespresso Coffee Machines. We changed over to Nespresso Coffee Machines a few years ago after receiving feedback from... More

Kelowna, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I booked via Expedia, and the itinerary was what I requested. However when checking in, the front desk staff arbitrarily moved our room choice and type of room from the Resort side to the 'residential' side. This means that the amenities for which we had chosen this hotel were a long walk a from our room and through the main... More

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, I would like to take this opportunity to thank you for taking the time to complete this review. Valuable feedback like yours enables us to further improve our service levels and I will be reviewing your comments and concerns with our team. I am sorry to hear that your stay with us did not meet your expectations... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We held our wedding at River Rock, the staff was extraordinary and couldn't do enough for us, From the sales staff when we booked until we checked out of hotel the service exceeded our expectations. Between ourselves and our guests we had booked 23 rooms for our special evening, The rooms are spacious and had all the amenities one would... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Congratulations and thank you for choosing River Rock as the venue for your special day! We are pleased to hear that you were well looked after throughout your entire experience, from making your wedding reservation until the day you checked out. We strive to exceed our guest’s expectations and reading your review makes us very proud. Thank... More

Parksville, Canada
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was my second time staying at this resort and both times were great. Super friendly staff all around always wanting to help. We had our 4 year old son traveling with us and it was so much fun taking him to the pool then watching boats and planes come in from the window of our room on the 7th... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for staying at the River Rock Casino Resort and for taking the time to review our resort. It’s fantastic to hear you enjoyed your stay and that your son had a fun time in the pool and watching the boats and planes. We take pride in providing the best customer service possible and are thrilled... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Was in Vancouver for couple of days in August 2014, had a very nice stay in River Rock. the subway train (skytrain) is attached to the resort, so it's easy to go downtown or other places. The staff was very friendly and I had a very nice meal there. Seems like it's an affordable place and a very good location.... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We continuously strive to make the stay as comfortable as possible for our guests and are happy to hear we exceeded your expectations with service levels. We are also pleased to hear you were able... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to River Rock Casino Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about River Rock Casino Resort

Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — River Rock Casino Resort 4*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, Expedia, Priceline, Cheap Tickets, HotelTravel.com, Hotels.com, Venere, TripOnline SA, Odigeo and Tingo so you can book your River Rock Casino Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
River Rock Richmond
River Rock Hotel Richmond

251 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (155)
Viewed
Dining (5)
Viewed
Hotel & grounds (24)
Viewed
Bathroom (10)
Viewed
View from room (13)
Viewed
Pool/beach area (7)
Viewed
Room/suite (30)
Viewed
4:52
Videos (2)
Viewed
Other (64)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (74)
Viewed
Amenities (6)
Viewed
Jacuzzi (1)
Viewed
The Hotel (40)
Viewed
Pool (4)
Viewed
Restaurants and Bars (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (3)
Viewed
Dining (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay