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River Rock Casino Resort

4.0 of 5 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
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River Rock Casino Resort
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River Rock Casino Resort
River Rock Casino Resort
River Rock Casino Resort
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736 reviews from our community

Traveler rating
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144
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Visited Vancouer this November for a family gathering. Stayed in the Hotel for one night as we had a wedding reception there. THe reception went very well. The room was very wide and clean, the bed very big and confortable, mood very relaxing. However the morning buffet was very crowded and queing, a thing i have never noticed in any... More

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Smithers, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

nice, clean, modern rooms. very convenient going to the airport, great front desk staff. stayed twice and perfect both times, nice in room coffee, visited the casino next door, had fun watching the people!

Was this review helpful? Yes 1
Victoria, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This past week was my birthday so myself, my Mom and Sister-in-law went over to stay at the River Rock Hotel for 2 days. The hotel is very nice, clean and the staff are very friendly and helpful. There are several choices of placed to eat right in the Hotel, I only ate at the Food Court which had a... More

Was this review helpful? Yes 1
Phoenix, Arizona
Contributor
20 reviews 20 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here just one night before heading to Seattle. I found the room to be very clean, updated and generous size. The bathroom was super clean and very large. There is lot's to do at this hotel as well as plenty of places to eat without leaving the property. Parking was free as well as wi-fi. I would definitely... More

Was this review helpful? Yes 1
Nanaimo, Canada
Senior Reviewer
7 reviews 7 reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

From start to finish it was a very positive experience. Our room was available before check in time. Check in was fast and the woman who checked us in was friendly and very informative about the hotel and amenities. Every staff member greeted us whenever we saw them. We had read negative reviews about the dinner buffet but it was... More

Was this review helpful? Yes 1
Lac La Biche
Top Contributor
73 reviews 73 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I attended a conference and was here for four nights, the hotel was very clean, the staff were awesome, and genuine. All the reviews that I read prior to arriving spoke to the cleanliness of the hotel, they were right on the money. My only complaint was that I wish hotels had a softer pillow for those of that need... More

Was this review helpful? Yes 3
British Columbia
1 review
3 of 5 stars Reviewed 1 week ago

The room was great! The bed was amazing to sleep and so was the view. I was totally thrilled by how fast our room was cleaned up each day we were here. The food however was another matter. The chowder in Curves I had was just warmed up milk with frozen corn and pieces of potato in it. Breakfast buffet... More

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Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to complete this review. Valuable feedback like yours enables us to further improve our service levels and I will be reviewing your comments and concerns with our team. We are pleased to hear that you thought your room was amazing and your views were scenic yet we are sorry to hear... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Very polite and excellent staff. When I first walked in I was greeted by the conceirge who was more than happy to assist me with my questions and directed me to the front desk. We stayed on the resort side in the one bedroom suite. Our room was spacious, comfortable and clean. Complimentary parking was available. We sat down in... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for your great feedback! It’s fantastic to hear that you had a wonderful stay with us. We take pride in providing the best customer service possible and have all the comforts you needed at your fingertips. We are pleased to hear that your wallet was given to you by Alfredo. There’s nothing more frustrating than... More

Vancouver Island, Canada
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed 1 week ago

This is a lovely, elegant hotel, with a casino and indoor access to the Canada Line (skytrain transit) to downtown Vancouver. I always stay here on my business trips, and especially enjoy the easy Skytrain access to downtown, which means I don't need to drive downtown and pay the high parking charges. The hotel is quietly elegant, a nice contrast... More

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the amazing feedback. We are pleased to hear you had an amazing stay with us during your business trip. We continuously strive to make the stay as comfortable as possible for our guests and are happy to hear we exceeded your expectations with service levels but even more pleased to hear you continuously choose... More

Abbotsford, British Columbia, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spent a night with my bride at the River Rock Resort. Great location along the Fraser River with a nice view of the North Shore Mountains. The room was fabulous and very eco friendly. Overall resort was great with a smoke free casino and an amazing breakfast buffet. Theatre was nice too, with lots of LMAO during the Wayne Brady... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Jason, Thank you for the amazing feedback. We continuously strive to make the stay as comfortable as possible for our guests and are happy to hear we exceeded your expectations with service levels but even more pleased to hear you enjoyed a great show! Wayne Brady is hilariously entertaining! We thank you for choosing to stay at the River... More

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Additional Information about River Rock Casino Resort

Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — River Rock Casino Resort 4*
Number of rooms: 220
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Also Known As:
River Rock Richmond
River Rock Hotel Richmond

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