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All 24 Richmond hotels

River Rock Casino Resort

4.0 of 5 Hotel   |   8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
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81%
Ranked #6 of 24 hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Ken P Freeport
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681 people have reviewed this hotel

Traveler rating
    323
    228
    73
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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English first
Freeport
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our third stay at the River Rock. In most hotels the service is usually spotty. Sometimes good, sometimes bad, sometimes no service at all. It's different at the River Rock. The entire staff seems to be in tune with the service message. Did not matter if it was the busboy, cleaning staff or front desk. If you had... More

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Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a must visit when in Richmond, BC. From the reception desk sign in to the exit three-days later, we were treated continually to staff who always smiled and created you warmly whether they were changing the linen or offering answers to questions at the Concierge Desk. The rooms were well appointed with in room safe, two TV, Nspreso... More

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Sanford, Florida
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After 2 weeks cruising and touring Alaska our friends wanted to stay a few days in Vancouver before flying home and our wives picked this Hotel and I was totally impressed with the Hotel, room and amenities. The staff was very accommodating and assisted me with trying to weigh out our luggage for the flight home. The rooms were very... More

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Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Larry, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We take pride in providing the best customer service possible and glad your encounters with our staff from check-in to check-out were pleasant ones! We are also glad to hear you enjoyed a peaceful sleep on... More

Ladysmith,British Columbia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have stayed at the River Rock a few times, when we head to Vancouver we always book at the River Rock because we love the pool there, and the rooms are always clean and the staff are number 1, but very disappointed in our last stay there(August, 6, y2014) the pool was so disgusting , it was slimmy and... More

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you very much for staying at the River Rock and for providing us with your feedback. We are proud to hear that you always enjoyed your stay but truly sorry that the pool was not up to par during your last visit. We sincerely apologize for the appearance of the pool and have already advised our... More

Woodbridge, New Jersey
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the River Rock in July and I must say it couldn't be in a better location! The Hotel is right in front of the Sky Train Station in Richmond which Is a 20 Minute ride from downtown Vancouver! The Hotel is super modern and our room and bathroom were very clean! The Casino is right across the... More

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We are thrilled to hear that you were able to take full advantage of the amenities we offer – short sky train ride to a scenic downtown Vancouver, the west coast inspired pool and the... More

Pickering
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed over night at this hotel rooms were nice the bedding was amazing. The pool was nice with a slide and hot tub and a few loungers out side. We ate at the buffet great value for the money the food was good, great crab and lots of variety. The casino was nice not a lot of variety of... More

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We take pride in offering first-class comfort at our facility and glad to hear you enjoyed a peaceful sleep on one of our Serta Perfect Sleeper Mattresses! We are thrilled to hear that you were... More

Halifax, Canada
Top Contributor
53 reviews 53 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This is quite the spot. The hotel is very modern with a casino, restaurants and entertainment centre across the road. It's very quiet and the bed are to die for. The food court across the street had lots of choices to pick from.

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for your great feedback! We take pride in offering the most comfortable and enjoyable stay to our guests, both for business and pleasure travel. We are glad to hear you enjoyed a peaceful sleep on one of our Serta Perfect Sleeper Mattresses during your business trip! Also happy to hear you were also able to... More

Tracy, Ca.
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We checked out of our Seattle hotel a day early so that we could drive up to BC for a night. My 20 year old daughter was looking forward to being able to gamble in Canada where the age is only 19. When we arrived the room was very nicely appointed. I had read ahead of time that we would... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for your feedback. We apologize for the experience you had endured during your stay. We are sorry your son had problems gaining access to the food court as any food facility/facility on the casino floor strictly prohibits minors from entering due to regulations. As for the ATM, we apologize as there may have been a... More

Alberta
Top Contributor
80 reviews 80 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The River Rock Casino and Resort was a pleasant surprise when we had to overnight in Vancouver between a cruise and catching a flight in the morning. The rooms are spacious and well appointed. It is luxurious with a very reasonable price. Although there are not many amenities around the hotel, the hotel offers great bar and restaurant options as... More

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Lily, Thank you for the wonderful feedback! We are pleased to hear you chose to make River Rock your overnight stay during the course of your cruise trip. We take pride in offering first-class comfort at our facility and glad to hear you enjoyed the spacious rooms with a beautiful view of the marina, entertainment at our theatre and... More

Northampton, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upon arrival we opted to use the valet parking (12 Canadian dollars) but it was well worth the money. Every time we needed the car it was with us within minutes and the front of hotel staff were very friendly (particularly the English guy...forgotten his name). It was no hassle to go up to the 3rd floor for check-in and... More

Was this review helpful? Yes 2
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We are thrilled to hear that you were able to take full advantage of the amenities we offer – short sky train ride to a scenic downtown Vancouver, the west coast inspired pool, the hustle... More

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Additional Information about River Rock Casino Resort

Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — River Rock Casino Resort 4*
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Also Known As:
River Rock Richmond
River Rock Hotel Richmond

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Richmond #3 Luxury Hotel in Richmond #5 Business Hotel in Richmond #5 Family Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
River Rock Casino Resort is a sophisticated and relaxing urban oasis; conveniently located in the heart of Richmond. With the addition of the new Canada Line, the Bridgeport Station rapid transit stop makes River Rock a quick 7 minutes from the airport, and 18 minutes from the downtown waterfront. If arriving by car, we’re a mere 10 minutes from Vancouver International Airport and 20 minutes from downtown Vancouver or the US border. Our AAA Four Diamond rated resort features a distinctly west coast style, coupled with stunning architecture, to create a vibrant yet tranquil atmosphere. River Rock’s four story lobby featuring ponds, cascading waterfalls and a variety of natural elements, transports you miles from anywhere. But rest assured you are right in the middle of the action with River Rock's dazzling casino, featuring close to 1,000 slot machines, and all your favourite table games. ... more   less 
Number of rooms
220

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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