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All 26 Richmond hotels »

River Rock Casino Resort

4.0 of 5
8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Hotel amenities
River Rock Casino Resort
Ranked #10 of 26 hotels in Richmond
4.0 of 5 stars 262 Reviews
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262 reviews from our community

What travelers say about this hotel
  • Very nice(16)
  • Sky train(13)
  • Breakfast buffet(11)
  • Downtown Vancouver(11)
  • Bedroom suite(8)
  • Food court(8)
  • Canada line(5)
  • Hot tub(3)
  • Pool area(3)
Traveler rating
    105
    99
    31
    11
    16
Only show reviews for Family (39) | Couples (98) | Business (42)
Date Rating
Montreal, Canada
1 review
5 of 5 stars Reviewed May 31, 2012 NEW

Very nice Hotel, very professional and helpful staff. Beds are amasingly comfortable. We stayed a week and had 3 meals at the Hotel (2 breakfast and 1 dinner) and food was also good. Nothing to complain about....it will be our 1st choice Hotel for our next trip to BC. Au revoir from Montreal

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Vancouver BC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 31, 2012 NEW

Recently stayed at the River Rock Casino Resort in Richmond BC. The booking was done thru the hotel website and was done easily. We stayed in suite in the tower connected to the casino. Parking is free.The location is right on the Fraser River, The room was wonderful. Spacious, two TVs ( although not that many channels), large king size... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW via mobile

We had a concert at bc place and tried to get in at the sandman across from the venue but it was booked solid. SO GLAD it was!!!! This gem of a hotel was incredibly convenient to get there and back. We so loved staying there. The room we had was incredible, the staff were amazing, and it was immaculate.... More

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Matt Lusk, Revenue Manager at River Rock Casino Resort, responded to this review
May 30, 2012

Dear Loadergirl, I would like to thank you for taking the time to provide us with your valuable feedback regarding your experience at our resort. I am very pleased that you enjoyed your time with us and we will look forward to welcoming you back in the future. Kind Regards, Matt Lusk More

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2012 NEW

River Rock Casino Hotel 4 star really good rooms pillows that just melt into your head & body, staff real friendly , close to airport would recommend

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Matt Lusk, Revenue Manager at River Rock Casino Resort, responded to this review
May 29, 2012

Mark l, I would like to thank you for taking the time to provide us with your valuable feedback regarding your experience at our resort. I am very pleased that you enjoyed your time with us and we will look forward to welcoming you back in the future. Kind Regards, Matt Lusk More

Bellevue, WA
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 28, 2012 NEW
2
people found this review helpful

I spent the one night and came home with welts on my neck. After a week, my friend confirmed they were bed bug bites. I called the hotel the next week and left a message. The person in charge left a message on my voice mail that the bed had no evidence of bedbugs and the carpet and furniture were... More

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Roland Monteiro, General Manager at River Rock Casino Resort, responded to this review
May 31, 2012

Dear Pike P, I have looked into your case regarding your belief that Bed bugs were present during your stay and fortunately this is not true. As soon as you reported your suspicions, our Management brought in Ecolab, our pest control provider, and they did a thorough search of the entire room. They did not find any evidence of bed... More

St. Paul, MN
Senior Contributor
31 reviews 31 reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 27, 2012 NEW

Had a great stay at the hotel! The room was quiet, clean and comfortable, although the bed was too soft for my preference (everyone is different though). There is free Wi-Fi and parking which is great. The other good thing is that it is connected to the Seattle SkyTrain which makes getting into Vancouver very easy. This hotel is NOT... More

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Matt Lusk, Revenue Manager at River Rock Casino Resort, responded to this review
May 29, 2012

Dear denajennell, I would like to thank you for taking the time to provide us with your valuable feedback regarding your experience at our resort. You have given us very valuable and specific feedback regarding our buffet that will be addressed and we will use your feedback as a means of improving the services we provide in these areas. Our... More

Winnipeg, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2012 NEW

We stayed for 2 nights, May 24 and 25th 2012. We had originally found this resort purely by accident while touring Vancouver a few years previous. It is conveniently located on the Sky Train network and offers direct access to the Vancouver airport. We had some initial difficulty in finding hotel parking and the check in desk is located on... More

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Windsor, Canada
1 review
5 of 5 stars Reviewed May 26, 2012 NEW

I stayed at the River Rock Resort and Casino in May 2012. What an amazing experience. I flew to Vancouver International Airport where a taxi took me right to the front door of the resort. My bags were taken up to my room and my check in was quick and efficient. I was given an upgraded two bedroom suite upon... More

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Matt Lusk, Revenue Manager at River Rock Casino Resort, responded to this review
May 29, 2012

Dear tracey c, I would like to thank you for taking the time to provide us with your valuable feedback regarding your experience at our resort. I am very pleased that you enjoyed your time with us and we will look forward to welcoming you back in the future. Once again, thank you and please visit us again. Kind Regards,... More

Seattle, WA
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW

If you're looking for a great place to stay, whether you gamble or not in Richmond, this is it. From the time you check in to check out, everything is great. We were upgraded, delicious breakfast buffet was included and the front desk staff was helpful and cordial. The rooms are reasonable, clean and are supplied with very nice amenities.... More

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Matt Lusk, Revenue Manager at River Rock Casino Resort, responded to this review
May 29, 2012

Dear Like8s, I would like to thank you for taking the time to provide us with your valuable feedback regarding your experience at our resort. I am very pleased that you enjoyed your time with us and we will look forward to welcoming you back in the future. Kind Regards, Matt Lusk More

Vancouver Island
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW

Stayed one night, found the staff to be very friendly and helpful. The grounds outside the hotel are pleasant to go for a stroll. They have outdoor seating which was very comfortable. We stayed in a 1 bedroom suite, the bathroom and shower were great. Had a wonderful view of the water and planes preparing to land at the airport.... More

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Matt Lusk, Revenue Manager at River Rock Casino Resort, responded to this review
May 29, 2012

Dea j0girl, Thank you for your valuable feedback regarding your experience at our resort. We are very glad to hear you enjoyed the performance in our theatre and your room was comfortable. I will pass on your feedback regarding the restaurants you experienced to the appropriate people for follow up. Please come back and visit us soon. Kind Regards, Matt... More

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Additional Information about River Rock Casino Resort

  • River Rock Richmond
  • River Rock Casino
  • River Rock Hotel Richmond
Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Price Range: PLN: $$

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River Rock Casino Resort
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