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River Rock Casino Resort

Certificate of Excellence
Hotel website
8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
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River Rock Casino Resort
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River Rock Casino Resort
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812 reviews from our community

Traveler rating
    394
    273
    85
    34
    26
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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Vancouver Island, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Service Manager, Gregory, went out of his way to make sure my daughter's 12th Birthday party was a special one. Above and beyond our expectations. The staff in the hotel are exceptional. Friendly and more than happy to make your stay enjoyable.

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Vancouver, Canada
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here last weekend. We just wanted to experience their hotel and we were not disappointed in fact they Exceeded our expectations. The room was very big, spacious and very clean. The bed was super comfy. We love the bath tub because it was big and deep. good for soaking after a long day at work.... More 

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River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We continuously strive to make the stay as comfortable as possible for our guests and are happy to hear we exceeded your expectations with most of our service levels. We are also pleased to hear... More 

Sooke, Canada
Top Contributor
71 reviews 71 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Second time staying here but this time we had a suite facing the Marina. Great views and room was excellent as was the staff. My only complaint was that we stayed in room 510 and the hotel lights outside, shone directly into our suite so it was difficult to see the river and views at night. Next time we will... More 

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River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, It is always a pleasure to hear back from guests that had a fantastic stay with us. We take great pride in making sure all our guests receive the service, comfort, and convenience they have come to expect from River Rock Casino Resort. However we apologize for the light that shown directly into your suite and have... More 

Vancouver, Canada
Top Contributor
59 reviews 59 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I got ready at this hotel for my wedding and had all my friends/family stay here. Everyone was very pleased. The rooms are spacious and reasonably priced if you book in advance. Nice views for Richmond, They are regularly full, particularly in the summer. It's right off the skytrain, just a few minutes from the airport and easy to get... More 

Was this review helpful? Yes 1
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the TripAdvisor community and for going in such detail. We take great pride in making sure all our guests receive the service, comfort, and convenience they have... More 

philippines
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel employees are service oriented We had a very nice stay at River Rock Casino Room are nice I saw their name tag, special mention to the following: 1. Mr Pedro at front desk - He attended to us when we check-in, such a hard working man, excellent 2. Ms Ann at front desk (night shift) - Very attentive and... More 

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River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us! It’s fantastic to hear that you had a wonderful stay with us. We take pride in providing the best customer service possible and have all the comforts you needed at your fingertips. We are delighted that Pedro, Ann, and Teresito made your stay more enjoyable with us with their... More 

Vancouver Island
Top Contributor
119 reviews 119 reviews
22 hotel reviews
189 helpful votes 189 helpful votes
4 of 5 stars Reviewed 1 week ago

We really enjoyed our stay, staff vrry friendly food delish, bar wss vrry friendly good selection of spirits. wanted to go to downtown and the train is right nect door amazing great night sleep, clean , modern rooms absolutely no complaints.will be back again very soon

Was this review helpful? Yes 2
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are so pleased to know you enjoy your stay at River Rock Casino Resort and we look forward to continue being your home away from home while in Vancouver! All the best, Roland M., Executive Director More 

Vancouver
Contributor
20 reviews 20 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed here as a group of four families, three with young children under the age of 7. Despite an initial hiccup where they spaced us out all over the hotel (rather than on the same floor as we requested; they did manage to make this right), we had a really great time here. Pros - the pool is... More 

Was this review helpful? Yes 2
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the TripAdvisor community and for going in such detail. We take great pride in making sure all our guests receive the service, comfort, and convenience they have come to expect from the River... More 

Vancouver, Canada
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I just had to write a review for this place after having my bachelorette party at river rock resort last night! IT WAS A SMASHING SUCCESS! I had about 10 or so guests for the party over the course of the evening, and we rented the 2 bedroom penthouse suite. First off, I will say that the suite was HUGE... More 

Was this review helpful? Yes
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Knowing that the service you received was what really elevated your stay and made you feel special means so much to me and my team. I'm thrilled that you took the time to tell us about your stay and that you had a fun bachelorette party. We look forward to welcoming you back again soon. All the... More 

Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This Resort is beautiful. We had originally booked a room at the hotel side but decided to upgrade to a suite at the Resort side and it was well worth it. You have quick access to everything they have to offer. The valet parking price was reasonable ($16 CAD) and fast. Will definitely stay again.

Was this review helpful? Yes
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed the Resort and the amenities that we offer. We are also pleased you were able to upgrade to the luxurious suites we offer. We hope you had a fantastic stay and we look forward to welcoming you back to River Rock... More 

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The River Rock is one of the best hotels in the Lower Mainland of Vancouver. As a local, I've stayed at the River Rock a number of times when they had great bands playing in the theatre (Earth Wind and Fire, The B52s amongst others) or when I'm taking clients out for the night. The Casino is a fun distraction,... More 

Was this review helpful? Yes 1
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the TripAdvisor community and for going in such detail. We take great pride in making sure all our guests receive the service, comfort, and convenience they have come to expect from the River... More 

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One Bedroom Executive Suite (The Resort) (19)
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One Bedroom Penthouse (The Resort) (30)
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