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All 24 Richmond hotels

River Rock Casino Resort

4.0 of 5 Hotel   |   8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
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81%
Ranked #6 of 24 Hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Rowell C Edmonton, Canada
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697 reviews from our community

Traveler rating
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    230
    74
    32
    25
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
  • English first
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English first
Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The staff here are very friendly and try their best to accommodate and inform you of anything you need/want. It's attached to a casino so there's tons of cool things to do around the hotel, and loads of good eats abound! But, by far the best part about this hotel... the beds. Wow. I mean AMAZING. The softest materials used... More

Was this review helpful? Yes 1
Victoria
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After looking at overpriced underwhelming hotel options in Vancouver, my friend and I took our daughters for a two night stay in a 1 bedroom suite at the River Rock, so we could see a concert downtown. This hotel more than met our needs. First this property is stunning, large and grand in appearance, there are staff members everywhere who... More

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Jennifer, Thank you for the amazing feedback. We continuously strive to make the stay as comfortable as possible for our guests and are happy to hear we exceeded your expectations with service levels but even more pleased to hear you were able to take advantage of the many amenities we offer - the spacious rooms, the convenient sky train... More

Victoria, Canada
Top Contributor
121 reviews 121 reviews
77 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 1 week ago

room 680 West Tower - corner room, view of the sky train (not unpleasant) A couple with adult son staying to go to airport for early flight. This is a very convenient hotel for us coming over on the ferry from Vancouver Island without a vehicle. From the ferry we walked on to the express bus destined for the sky... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the amazing feedback. We continuously strive to make the stay as comfortable as possible for our guests and are very pleased to hear you and your family enjoyed your stay with us before your early flight! We are also thrilled to hear that you enjoyed the spacious rooms, the convenient sky train access linked... More

Snohomish, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is above and beyond. Great service- great people. The staff made the entire time enjoyable. Would recommend this place to anyone. Connection to the sky train made travel real easy and was able to get around so much faster.

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We continuously strive to make the stay as comfortable as possible for our guests and are happy to hear we exceeded your expectations with service levels. We are also pleased to hear you were able... More

Londo
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was a very pleasant surprise, as we booked it mainly for proximity to the airport. We are a family of 5 with 3 kids. Great location for both airport and downtown as the hotel is connected directly to a Skytrain station. Planes flew thrillingly close overhead which was fun to watch from the bar, but it was so... More

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Zoe, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We are pleased to hear you had an amazing stay with us during your family trip and were able to enjoy the west coast inspired pool with the kids, convenient sky train access to the airport... More

Courtenay, British Columbia, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My friend and I have celebrated our birthdays here for 5 years. When I mentioned this to the manager he upgraded our room,sent chocolates & wine, and left us a nice card wishing us happy birthday. I feel this goes beyond usual business protocol. We were made to feel very special. We always book a show & room package -... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Linda, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We are honored to hear that you and your friend choose the River Rock Resort Casino to celebrate your festivities time and time again. We take pride in offering first-class comfort at our facility and are... More

Portland, Oregon
Top Contributor
76 reviews 76 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a great place. Loved the staff , who all took the time to make sure we were well taken care of. Rooms were very nice, large and we'll updated. Only complaint would be the price and quality of the food on the buffet. Way to pricey for the poor quality food.

Was this review helpful? Yes 2
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We take pride in providing the best customer service possible and glad your encounters with our staff were pleasant ones. We continuously strive to make the stay as comfortable as possible for our guests and... More

Whitehorse, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the River Rock Spa and Casino last week. I hated to leave. The room was impeccable. The service was incredible. Everyone who works there always greeted us with a smile and a friendly hello. The atmosphere is so warm and friendly from the time you step out of the cab till your departure. The place is so... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Angeline, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We take pride in providing the best customer service possible and glad your encounters with our staff were pleasant ones from check-in to check-out! We continuously strive to make the stay as comfortable as possible for... More

Poway, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a good time in the resort, it's very close to the airport and easy access to the city. The room was clean, with a good view (we had marina for the view), the location was quiet and we rested well. Over all, it's a good place for vacation.

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for staying at the River Rock Casino Resort and for taking the time to share your experience on Trip Advisor. We take pride in offering first-class comfort at our facility and glad to hear you enjoyed the spacious rooms with a beautiful view of the marina and convenient sky train access to the airport. We... More

Shawnigan Lake, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Recently stayed twice here, once with a girl friend to see one of their Theatre shows and once for business. It was so nice to be able to attend the show from the comfort of the hotel and then carry on the evening with the casino and listen to the live band in the lounge. When I stayed for business... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for your great feedback! We take pride in offering the most comfortable and enjoyable stay to our guests, both for business and pleasure travel. We are glad to hear you enjoyed both your recent stays with us and were able to experience theatre shows, hustle and bustle of casino games, the restaurants, live entertainment as... More

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Additional Information about River Rock Casino Resort

Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — River Rock Casino Resort 4*
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Also Known As:
River Rock Richmond
River Rock Hotel Richmond

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