We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

River Rock Casino Resort

4.0 of 5 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
River Rock Casino Resort
Professional photos View all
Browse nearby
River Rock Casino Resort
River Rock Casino Resort
River Rock Casino Resort
Write a Review

738 reviews from our community

Traveler rating
    359
    241
    80
    33
    25
See reviews for
144
268
31
130
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (738)
  • Mar-May only
    (168)
  • Jun-Aug only
    (243)
  • Sep-Nov only
    (218)
  • Dec-Feb only
    (109)
All months
Alberta
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spent 3 nights at the River Rock Casino Resort for a conference in November, 2014. I was impressed by absolutely everything - from the size of the suite, the furnishings, the quietness of the hotel despite the proximity to the airport, just everything. I wanted to take the mattress home it was so comfortable. Conference amenities were also great... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel was nice. Easy check in process and easy access to the hotel from the metro line. If you are flying into Vancouver its the 3rd stop on the line. Rooms were very clean and well appointed. The hotels had a nice coffee maker that made very good coffee. The housekeeping staff did a great job of keeping my room... More

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the amazing feedback. We are pleased to hear you had an wonderful stay with us during your business trip. We continuously strive to make the stay as comfortable as possible for our guests and are happy to hear we exceeded your expectations with service levels! We look forward to your stay with us on... More

Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Visited Vancouer this November for a family gathering. Stayed in the Hotel for one night as we had a wedding reception there. THe reception went very well. The room was very wide and clean, the bed very big and confortable, mood very relaxing. However the morning buffet was very crowded and queing, a thing i have never noticed in any... More

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for your great feedback! Fantastic to hear that you had a wonderful stay with us. We take pride in providing the best customer service possible and have all the comforts you needed at your fingertips. We are pleased to hear you had a relaxing stay, liked the cleanliness and comforts of your room , and... More

Smithers, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

nice, clean, modern rooms. very convenient going to the airport, great front desk staff. stayed twice and perfect both times, nice in room coffee, visited the casino next door, had fun watching the people!

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for your great feedback! We were happy to hear that you were able to enjoy the facilities, comforts of your clean and comfy room, convenience of the location proximity to the airport and enjoyed your time at our Resort. We thank you for choosing to stay at the River Rock and hope to see you... More

Victoria, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This past week was my birthday so myself, my Mom and Sister-in-law went over to stay at the River Rock Hotel for 2 days. The hotel is very nice, clean and the staff are very friendly and helpful. There are several choices of placed to eat right in the Hotel, I only ate at the Food Court which had a... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, We are happy to hear that you enjoyed your stay with us. We were glad to hear that you were able to enjoy the resort, the comforts of your clean and comfy room, the food and our service. However, we apologize that sofa bed (fold-out couch) did not meet your needs as well as that the ensuite... More

Phoenix, Arizona
Contributor
20 reviews 20 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here just one night before heading to Seattle. I found the room to be very clean, updated and generous size. The bathroom was super clean and very large. There is lot's to do at this hotel as well as plenty of places to eat without leaving the property. Parking was free as well as wi-fi. I would definitely... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for your great feedback! We were happy to hear that you were able to enjoy the facilities, comforts of your clean and comfy room, and enjoyed your time at our Resort. We thank you for choosing to stay at the River Rock and hope to make your next stay with us a more memorable one!... More

Nanaimo, Canada
Senior Reviewer
7 reviews 7 reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

From start to finish it was a very positive experience. Our room was available before check in time. Check in was fast and the woman who checked us in was friendly and very informative about the hotel and amenities. Every staff member greeted us whenever we saw them. We had read negative reviews about the dinner buffet but it was... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, We are thrilled to hear that you enjoyed your stay with us. We take pride in providing the best customer service possible and have all the comforts you needed at your fingertips. We were happy to hear that you were able to enjoy the resort, the food and our service. We thank you for the wonderful feedback... More

Lac La Biche
Top Contributor
73 reviews 73 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I attended a conference and was here for four nights, the hotel was very clean, the staff were awesome, and genuine. All the reviews that I read prior to arriving spoke to the cleanliness of the hotel, they were right on the money. My only complaint was that I wish hotels had a softer pillow for those of that need... More

Was this review helpful? Yes 3
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the amazing feedback. We continuously strive to make the stay as comfortable as possible for our guests and are happy to hear we exceeded your expectations with service levels. We are pleased to hear you attended a good conference, enjoyed our facilities and thought the resort was clean and attractive yet we are sorry... More

British Columbia
1 review
3 of 5 stars Reviewed 2 weeks ago

The room was great! The bed was amazing to sleep and so was the view. I was totally thrilled by how fast our room was cleaned up each day we were here. The food however was another matter. The chowder in Curves I had was just warmed up milk with frozen corn and pieces of potato in it. Breakfast buffet... More

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to complete this review. Valuable feedback like yours enables us to further improve our service levels and I will be reviewing your comments and concerns with our team. We are pleased to hear that you thought your room was amazing and your views were scenic yet we are sorry to hear... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Very polite and excellent staff. When I first walked in I was greeted by the conceirge who was more than happy to assist me with my questions and directed me to the front desk. We stayed on the resort side in the one bedroom suite. Our room was spacious, comfortable and clean. Complimentary parking was available. We sat down in... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for your great feedback! It’s fantastic to hear that you had a wonderful stay with us. We take pride in providing the best customer service possible and have all the comforts you needed at your fingertips. We are pleased to hear that your wallet was given to you by Alfredo. There’s nothing more frustrating than... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to River Rock Casino Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about River Rock Casino Resort

Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — River Rock Casino Resort 4*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, Expedia, Priceline, Cheap Tickets, HotelTravel.com, Hotels.com, Venere, TripOnline SA, Despegar.com, Odigeo and Tingo so you can book your River Rock Casino Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
River Rock Richmond
River Rock Hotel Richmond

384 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (156)
Viewed
Dining (5)
Viewed
Hotel & grounds (24)
Viewed
Bathroom (10)
Viewed
View from room (13)
Viewed
Pool/beach area (7)
Viewed
Room/suite (30)
Viewed
4:52
Videos (2)
Viewed
Other (65)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (206)
Viewed
Amenities (6)
Viewed
Jacuzzi (1)
Viewed
One Bedroom Executive Suite (The Resort) (19)
Viewed
One Bedroom Penthouse (The Resort) (30)
Viewed
One Bedroom Suite (The Resort) (23)
Viewed
Pool (4)
Viewed
Restaurants and Bars (23)
Viewed
Standard Double Full Room (The Hotel) (16)
Viewed
Standard Queen Room (The Hotel) (15)
Viewed
The Hotel (40)
Viewed
Two Bedroom Suite (The Resort) (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (3)
Viewed
Dining (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay