We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

River Rock Casino Resort

Certificate of Excellence
Hotel website
8811 River Rd | River Rock Casino Resort, Richmond, British Columbia V6X 3P8, Canada
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
River Rock Casino Resort
Professional photos View all
Browse nearby
River Rock Casino Resort
Add Photo Write a Review

965 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    476
    323
    101
    36
    29
See reviews for
195
352
40
167
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (965)
  • Mar-May only
    (247)
  • Jun-Aug only
    (318)
  • Sep-Nov only
    (242)
  • Dec-Feb only
    (158)
All months
YLW
Level Contributor
66 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We've stayed at the River Rock a lot in the past. When we have our kids traveling with us they love the hotel for the water slide and pool and we like the convenience to downtown via the Canada Line. We were happy to book there again when we arrived for the world cup game, but the hotel is starting... More 

Was this review helpful? Yes
Abbotsford, Canada
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I arrived in the evening, after a tedious flight involving a a change of planes in Calgary. The check-in process was quick and painless. Our room was on the twelfth floor (top floor) of the new wing built on top of a 5 story parkade. We were in the direct flight approach to the nearby Vancouver Airport... More 

Was this review helpful? Yes
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked for one night only as a transit but our plans got interrupted so we decided to stay in Vancouver for a few more days. Hotel's location is VERY convenient and directly linked to sky train. Costco is abour a 10 min walk. Front desk Raj was very helpful during our check in and Daphne at concierge was fabulous... More 

Was this review helpful? Yes
Mississauga, Canada
Level Contributor
132 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The River Rock is such a great hub for getting around. It is 3 stops from the airport on the Canada Line (Bridgeport stop), the 620 bus to Tsawassen Ferry Terminal (Victoria) stops right there and it is 5, 6 & 7 train stops to various areas of downtown, i.e. Yaletown, City Centre (Robson/Georgia), Gas Town & the Canada Place... More 

Was this review helpful? Yes
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the Trip-Advisor community and for going in such detail. We take great pride in making sure all our guests receive the service, comfort, and convenience they have... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I had business in the Richmond area and River Rock was recommended to me. When I first arrived the staff were nice and the room was very clean and was surprisingly spacious. The sleep quality was great until a room of very young gamblers moved into the next room. The walls were paper thin and I wasn't able to get... More 

Was this review helpful? Yes 1
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share this detailed feedback. It is our goal to provide impeccable service from the moment you step into our hotel, and I'm disheartened to hear that we weren't able to meet your expectations during your stay. Your feedback was passed along to our management team as we strive... More 

San Diego, California
5 of 5 stars Reviewed 1 week ago

Honestly this place is what I expect when I stay at a top rated hotel. They were all about saying "yes". Any request I had the answer was "yes" and they smiled and made it seem like it was no big deal. Kevin the concierge is ridiculously good at his job. We talked to him at the end of his... More 

Was this review helpful? Yes
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the Trip-Advisor community and for going in such detail. We take great pride in making sure all our guests receive the service, comfort, and convenience they have... More 

Happy Valley, Oregon
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Richmond BC is booming with construction every direction. New restaurants, shopping, and lodging of every caliber. IMO, one of the better is the River Rock located several blocks away from central Richmond shopping, but adjacent to the NIght Market, freeway access, and parking. My familiy had a 3 day/2 night quick trip, centered around eating dim sum and capped off... More 

Was this review helpful? Yes 2
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the Trip-Advisor community and for going in such detail. We take great pride in making sure all our guests receive the service, comfort, and convenience they have... More 

Edmonton
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay at this hotel every year. I must admit service can fluctuate from year to year. We love the casino that is attached and the suites are spacious and clean. First time staying in a one bedroom suite disappointed there was no bath tub. Nespresso machines in the room are a big bonus. Great location!

Was this review helpful? Yes
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, It is always a delight to hear back from guests that had a good experience and enjoyed our service and our Resort. Thank you for sharing your experience. We always aim to provide the finest personalized service and facilities to our guests. However, we apologize you receive a room that had the walk-in shower instead of a... More 

Amherstburg, Canada
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in fast and efficient, room clean modern and comfortable, slept well except for fire alarm at 2 am waking us out of a dead sleep...apparently someone smoking in the stairway. Easy access to Sky train taking you right to YVR...$2.75 cost on train. GREAT DEAL. Directions at airport very clear and well marked to get you to departure areas.

Was this review helpful? Yes
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, We are pleased to hear you had an amazing stay with us. We take pride in providing the best customer service possible and have all the comforts you needed at your fingertips. We were happy to hear that you were able to enjoy the facilities, the food and your room yet we are sorry to we apologize... More 

Brooklyn, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After complaining about the air conditioner that cycled on and off all night and location near the flight path to Vancouver International Airport, we were moved to a suite and a much quieter room. In addition we were provided breakfast vouchers for three days. The responsiveness and service was excellent. River Rock has an excellent restaurant and good buffet. The... More 

Was this review helpful? Yes
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share this detailed feedback, I'm delighted to hear that you thought we have a beautiful and entertaining resort. It is our goal to provide impeccable service from the moment you step into our hotel, and I'm glad to hear that we were able to resolve your room issue... More 

Questions? Get answers from hotel staff and past guests. Ask a question

433 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (200)
Viewed
Bathroom (18)
Viewed
Room/suite (51)
Viewed
Pool/beach area (13)
Viewed
Hotel & grounds (40)
Viewed
Dining (14)
Viewed
View from room (21)
Viewed
Business center/function rooms (2)
Viewed
4:52
Videos (2)
Viewed
Other (39)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (206)
Viewed
Amenities (6)
Viewed
Jacuzzi (1)
Viewed
One Bedroom Executive Suite (The Resort) (19)
Viewed
One Bedroom Penthouse (The Resort) (30)
Viewed
One Bedroom Suite (The Resort) (23)
Viewed
Pool (4)
Viewed
Restaurants and Bars (23)
Viewed
Standard Double Full Room (The Hotel) (16)
Viewed
Standard Queen Room (The Hotel) (15)
Viewed
The Hotel (40)
Viewed
Two Bedroom Suite (The Resort) (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (7)
Viewed
Dining (3)
Viewed
Room/suite (10)
Viewed
Pool/beach area (2)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Richmond hotels
Show Prices
Show Prices
Show Prices
Bridgeport
Westin Wall Centre Vancouver Airport
East Cambie
Holiday Inn Vancouver Airport
City Centre
Radisson Hotel Vancouver Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay