I came for a business trip and brought my wife. We found the staff to be very professional and friendly. They went out of thier way to assist my wife for directions and to find places to eat. At all times they were courteous and responsive. The room was very clean and the view of the river was excelent. I... more

Managment ar every rude and dont believe in rectifying a suituation instead argue, one offers me free breakfest becuase of internet not working and other manager said that the manaer did not say such a thing. more

Taking the time to write a hotel review while still staying there can only mean two things; (1) a great experience, or (2) an awful experience. Unfortunately for the River Rock Casino and Resort and their management its the latter not the former. This hotel is proof that well appointed facilities cannot make up for a lack of quality service.... more

Had a bit of a two headed experience here! We booked in for one night for the end of a two week trip to Canada, and had one of the executive rooms. That was fantastic - very comfy bed, nice bath/shower etc. Ate at the more upmarket restaurent, which, whilst pricey, was a lovely meal, and the staff were all... more

Drove in. Let Valet do the car - free parking at 3 storey parkade is a mid-walk back to hotel, albeit more close the the extensive Casino. Also, Valet is better security and all other take in baggage and services, do add up. Check-in on 2nd floor, very efficient. Enjoyed a pkge deal that was much-more than anticipated. Offerings change... more

No shuttle which would have been nice. Nice room with seperate bedroom for parents and pull out sofa for kids. Room service limited for kids and pricey. Casino runs hotel in the sense you have to walk right by it to check in. Once renovations done, should be much better. Easy check in, clean room. Ate at fine dining restaurant... more

Chose this hotel/casino as a fun family getaway for the night before my flight home. Beautiful large one bedroom suite with lovely view of river and marina! Very comfortable for 3 adults, 1 child. Excellent food and kid friendly, even in the main dining room (other restaurant closed for renovation). Spacious indoor pool. Friendly staff throughout the facilities. Highly recommend... more

Very nice place to stay. (Were there between x-mas and New Year) We're not usally staying at 4 star hotels, so our expectations may by a bit less than high end hotel users. We booked an Executive Suite on the 8th floor ($129 CAD), which included a one choice (2 egg) breakfast ($ 10.00 p.p. value). Lots of nice little... more

It is amazing how close this hotel (and its main raison d' etre, the casino) is to the Vancouver airport, and how loudly the aeroplanes are when flying overhead if one is standing outside; yet how utterly quiet the rooms are. Once indoors not a peep is heard of the incoming jets approaching the airport. The room itself was modern,... more