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All 24 Richmond hotels

River Rock Casino Resort

4.0 of 5 Hotel   |   8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
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River Rock Casino Resort
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81%
Ranked #7 of 24 hotels in Richmond
Certificate of Excellence 2014
A recent review
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667 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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English first
San Francisco, California
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed yesterday NEW

The hotel itself is nice, with pleasant and updated interiors. However, staff hospitality and efficiency was absolute poor. There were 5 of us traveling. We booked both the ferry ride and the rooms as a package with BC Ferries Vacation. Checking in at 8:45pm at the resort, we were told only one room reservation could be found in their system.... More

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

This hotel recently added a new wing to look after business traveler few years ago. On the new wing, room size is a bit smaller compare to the original building but is about the same as most hotel . The good thing I like is the in room security box. Its using the same room key instead of setting pin.... More

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London, United Kingdom
Top Contributor
61 reviews 61 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It has almost become a tradition for my family to stay at this hotel the night before we fly out of Vancouver International Airport (YVR). The two bedroom executive suite is quite spacious and the kids often invite one of their Vancouver friends for a sleep-over with movies and late-night room service. The swimming pool with a slide is a... More

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Saint Louis, Missouri, United States
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the casino hotel in June, at the beginning of a vacation in the Canadian Rockies. The hotel is very close to the airport (but no noise problems), and the commuter train to downtown Vancouver is the way to get into the city. (Why bother with parking?) We were very happy with the rooms (our friends thought I... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Hal, Thank you for the wonderful feedback. We are pleased to hear you chose to make River Rock your starting point before vacationing in Canadian Rockies. It sounds like you had an amazing time taking in the beauty of Downtown Vancouver through our conveniently located sky train system and enjoyed the fresh made-to-order breakfast omelets while overlooking the city... More

Vancouver, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I'm a Vancouverite that wanted to vacation in my own city for the weekend. I chose the River Rock Resort for the proximity and the casino. I was happy to find the check-in staff helpful and efficient. We didn't stay in the resort side, but across the street. We were asked if we would like to pay an extra $30... More

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Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the wonderful feedback. We take pride in providing the best customer service possible and glad your encounters with all of our staff were pleasant ones! We are thrilled to hear that you were able to take advantage of the many amenities we offer - hustle and bustle of the casino, the nearby pubs, the... More

Senior Reviewer
8 reviews 8 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have travelled all over the world. Stayed in many different hotels but never have I had such caring kind professional staff as I encountered here on my last visit. Right from the check in which was quick and efficient. I love the buffet it's the best I have seen. Quality food and plenty of it the servers use a... More

Was this review helpful? Yes 2
Victoria, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We took 4 eleven year olds to Vancouver for a celebration, and stayed at the River Rock Resort. We have stayed there many, many times, but this was the first time with so many children. The staff knew we were coming for a celebration, and made our overnight stay a huge success for everyone! The resort was beautiful and very... More

Was this review helpful? Yes 1
Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Mel, Thank you for your amazing feedback! Fantastic to hear that you had a wonderful stay with us. We take pride in offering the most comfortable and enjoyable stay to our guests and thrilled to hear that you were able to take advantage of the many amenities we offer, and in this case, the west-coast inspired pool for the... More

Lynnwood, Washington, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Took my family to Richmond to enjoy the night market and just to relax for the weekend at the RR. The location of the resort was close to shopping, restaurants and just across the street from the night market. The room was clean (a bit small than what I'm used too) and the bed was super comfortable. So now you're... More

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Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Dzu, Thank you very much for your review! We are so pleased to hear how much you enjoyed our facilities. We take pride in offering first-class comfort at our facility and are very glad to hear you enjoyed the amenities provided - a peaceful sleep on one of our Serta Perfect Sleeper Mattresses, the nearby restaurants and Richmond night... More

Vancouver, Canada
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

It is a special week end ,my friend going stay in Vancouver for 2 days , we are the best good friend for over 30 years ,it is our 30 years anniversary , I all way lover their Buffet ,so ,I got my self a special packages for the room ,and upgrade ,wow ! what a room ,sunken living room... More

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Roland M, General Manager at River Rock Casino Resort, responded to this review

Dear Tony, Thank you very much for your fantastic review! We are so pleased to hear how much you and your best friend enjoyed our facilities. We take pride in offering first-class comfort at our facility and thrilled to hear that you were able to take advantage of the many amenities we offer – short sky train ride to a... More

Qualicum Beach, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here in May for a night before flying out to Mexico. This was the perfect start to our vacation. We got an early check-in. Our room was nice, clean and spacious. We had a fun evening including dinner, drinks and a bit of gambling without having to leave the resort. And after a quick morning workout in the... More

Was this review helpful? Yes
Roland M, General Manager at River Rock Casino Resort, responded to this review

Hello Michelle, Thank you for your great feedback! Fantastic to hear that you had a wonderful stay with us. We are pleased to hear that we set the tone for an amazing vacation, but glad you were able to enjoy the hustle and bustle of casino games, dinner and drinks at one of our many establishments as well as squeeze... More

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Additional Information about River Rock Casino Resort

Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — River Rock Casino Resort 4*
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Also Known As:
River Rock Richmond
River Rock Hotel Richmond

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Richmond #3 Romantic Hotel in Richmond #4 Family Hotel in Richmond #6 Business Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
River Rock Casino Resort is a sophisticated and relaxing urban oasis; conveniently located in the heart of Richmond. With the addition of the new Canada Line, the Bridgeport Station rapid transit stop makes River Rock a quick 7 minutes from the airport, and 18 minutes from the downtown waterfront. If arriving by car, we’re a mere 10 minutes from Vancouver International Airport and 20 minutes from downtown Vancouver or the US border. Our AAA Four Diamond rated resort features a distinctly west coast style, coupled with stunning architecture, to create a vibrant yet tranquil atmosphere. River Rock’s four story lobby featuring ponds, cascading waterfalls and a variety of natural elements, transports you miles from anywhere. But rest assured you are right in the middle of the action with River Rock's dazzling casino, featuring close to 1,000 slot machines, and all your favourite table games. ... more   less 
Number of rooms
220

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