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Sandman Signature Vancouver Airport Hotel & Resort

3.5 of 5
10251 St. Edwards Drive, Richmond, British Columbia V6X 2M9, Canada
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Sandman Signature Vancouver Airport Hotel & Resort
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Sandman Signature Vancouver Airport Hotel & Resort
Sandman Signature Vancouver Airport Hotel & Resort
Sandman Signature Vancouver Airport Hotel & Resort
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383 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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British Columbia
Top Contributor
57 reviews 57 reviews
44 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We had a short quick stay here before leaving on vacation recently. I needed a hotel that offered a park and fly option with a shuttle and this hotel fit the bill. There is a Denny's attached to the hotel which is convenient for a quick meal. It's also quite large with different towers so it's easy to get lost.... More 

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Roswell, Georgia
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited this property twice now and have found the rooms clean and nicely appointed. The exterior of the towers could use some maintenance but, that's a minor issue. The facility has a couple of close food options and complimentary access to the Steve Nash Fitness Club attached to the hotel. That's a significant upgrade over the crappy fitness room... More 

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Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Peters M, We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. We strive to cater towards our corporate clientele and look forward to seeing you again soon! Best regards, Jesse Steele More 

Denver, Colorado
Top Contributor
54 reviews 54 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Most importantly the room was clean. It's a descent walk or quick drive to the Skytrain station to downtown Vancouver rendering a descent choice for tourists as well as being close to the airport. They had multiple computer issues during our stay, one delaying our check in for over an hour, but made up for it with dinner vouchers.

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Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Traveling Chimp, Thank you so much for taking the time to post your comments. Our apologies for the delay during your check in process, but I am pleased to hear we were able compensated for this right away. We are looking forward to welcoming you back soon. Best regards Jesse Steele More 

Chilliwack, Canada
Top Contributor
98 reviews 98 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for night before an early flight and left our car for a week and got a great rate.. It's a great classy hotel with a decent restaurant and lounge .My only complaint was they put me in a queen room and I had requested a king.. Also the pillows were huge and not down..

Was this review helpful? Yes 1
Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Debathome, Thank you for your kind review. I am very pleased to know that you have enjoyed your recent experience with us and hope to welcome you back soon. Please accept our apology for the incorrect bed size as will look into where this error happened. To clarify our pillows in our rooms are deluxe foam and we have... More 

Whitehorse, Canada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I always choose this hotel for a lay over in Vancouver. They have a complimentary airport shuttle that runs 24 hours so it's easy to get to an early morning check in. The beds are the comfiest I've ever seen in a hotel, if I could buy one for my house I would. The rooms are very... More 

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Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Nikk S, Thank you so much for taking the time to post your comments. I am delighted to know that you have enjoyed every aspect of your stay with us and we look forward to welcoming you back not before long. Best Regards, Jesse Steele More 

Winnipeg
Contributor
18 reviews 18 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

we booked through Hotwire and ended up with this hotel. We were pleasantly surprised at the quality of the hotel we received for the money we paid. The hotel is located very close to the airport, provide free shuttle to and from the airport, has very nice decor and the rooms were roomy. The only thing we wish we had... More 

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Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Sugar1967, Thank you for your kind review. I am very pleased to know that you have enjoyed your recent experience with us and I am glad that you were able to get a great rate during your stay. We do provide a fridge in the room upon request subject to availability, please inform us next time while making a... More 

Vancouver, Washington
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very nice location near the airport with shuttle service. Rooms are nice, the only challenge I had was I followed the signs for the health club and got to this awful broken room. The gym is actually next door - ask for a pass at the front desk

Was this review helpful? Yes 1
Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Carron H, Thank you so much for taking the time to post your comments. I am pleased to know that you have enjoyed your stay with us and we look forward to welcoming you back soon. The gym in the health club is not for hotel guests, our guests are to use the Steve Nash fitness center complimentary by... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Shark club shouldn't be part of sandman Heat systems noisy Thru doors thin and room fridgr sounds like an alarm going on every 15 min Beds are really comfortable!!!! Check in was very disorganized Have stayed here four times but may rethink next trip

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Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Ssdvo , Thank you for taking the time to post your comments. Our intention is to value all our guests and in particular our regular guests and it will be my pleasure to discuss and resolve this to your satisfaction, please contact me at your convenience. My contact details are below. Office directly at 604-276-1142 or at fom_signatureyvr@sandman.ca Sincerely,... More 

Kelowna, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff made you feel welcome and the convenient airport shuttle in the morning made getting to the airport effortless. Would recommend as a place to stay in Vancouver, especially if you have a flight following. Rooms were comfortable and well cleaned too. A little confusing to find your way around though

Was this review helpful? Yes
Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Mark H, Thank you very much for your kind comments. It is with great pleasure to read your review knowing that we have lived up to your expectations. As our hotel is very big we supply all guest a map of the hotel when they check in and offer help to their rooms. We look forward to welcoming you... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

It was an awesome stay, everyone was nice and helpful. Location lacked guest information though. Location was beautiful and beds were comfy. Room did not have air conditioning and no screens on the ground floor windows. We were scared to leave them open.

Was this review helpful? Yes
Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear AustinBScott, Thank you for your kind review. I am very pleased to know that you have enjoyed your recent experience with us. We would like to clarify your comments about the air conditioner and screen doors if you could please contact me directly at 604-276-1142 or fom_signatureyvr@sandman.ca. I look forward to hearing from you soon. Kind Regards Jesse Steele More 

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