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Sandman Signature Vancouver Airport Hotel & Resort

3.5 of 5 10251 St. Edwards Drive, Richmond, British Columbia V6X 2M9, Canada
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Sandman Signature Vancouver Airport Hotel & Resort
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Sandman Signature Vancouver Airport Hotel & Resort
Sandman Signature Vancouver Airport Hotel & Resort
Sandman Signature Vancouver Airport Hotel & Resort
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356 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary Ab
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is very nice and stylish. Well appointed. Room was a tid bit hard to find and the doors in the hallway made it more difficult to locate the room while hauling your suitcases. Elevators were painfully slow. Stayed for 2 nights at a decent rate. Although the a/c vent keeps on vibrating making it difficult to sleep. Turning it... More 

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Anaheim, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have stayed here a few times and it is a nice place. Staff is great and the shuttle to and from the airport on time and nice. The rooms are nice and you have a few choices on where to eat from low to high end.

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british columbia
Top Contributor
111 reviews 111 reviews
60 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm very glad I didn't get to read the Tripadvisor reviews before we had to book this last minute hotel, given the extremes between the good and the bad. We enjoyed our stay, bed was comfortable and I didn't notice any particular negatives as far as the room experience - maybe apart from the cheapo toiletries that come with all... More 

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Los Angeles
Top Contributor
96 reviews 96 reviews
96 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here in fall 2013 as part of a road trip to Vancouver. We arrived on an evening flight and selected this place since it was close to the airport and they had complimentary shuttle service, which we needed to be able to get the rental car the next day. The lobby is spacious and of a contemporary design. Check-in... More 

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Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

When we stayed in this hotel, there was a heavy rain storm and buckets in the lobby catching the rain water - very unsightly. The hotel is full of airlines stewards and workers and has a feeling walk into Air Canada dorm. I will look for another hotel next time I visit Vancouver.

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BC
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I expected a little better quality for the price,no fridge, the safe didn't work, no bathroom fan, paint falling off the ceiling, no snack machines for the kids, the carpets were stained garbage under the bed skirt, the room smelled of wet dog and the elevator was very dirty. Thank goodness for the pool and slide.

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Top Contributor
103 reviews 103 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 12, 2014

Room was decent as always at the Signature Richmond...noticed the cleaning could be a little better (hand prints all over the back of the bathroom door, hair in the tub, usual at Sandman hotels). Staff very friendly as always but now they have started charging for all services. Used to be able to stay there for two nights, fly out... More 

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108 Mile Ranch, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 3, 2014

Worst hotel experience ever, and I've stayed in a lot of places. The only good thing I can say is that the beds were comfortable. However, the fitted sheets kept coming off and had to be pulled down to cover the mattress in the morning. I've never had a hotel bed do that. The problems: No fridge. Seriously? And it's... More 

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Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Steenylou, Firstly, Sincere Condolences from all of us for the loss. Thank you for taking the time to share your feedback with us. I am most disappointed to learn that your time with us was well below the expectation that you have come to expect from the Sandman Signature Hotel & Resort Vancouver Airport. Certainly, this is not typical... More 

Vancouver Island, Canada
Top Contributor
162 reviews 162 reviews
63 hotel reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed December 2, 2014

We have previously stayed in Sandman Signature hotels and been quite satisfied. Not this time. We stayed in a "Provincial Suite" for three nights recently. We chose this so that other family staying in the hotel could gather in our suite for social times. The suite is located in the old section of the hotel which appears to be a... More 

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Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Harry, Thank you for taking the time to share your feedback with us. I'm disappointed to learn from your feedback that our Provincial suites and that section of the hotel was well below the expectations that you have come to expect from us! Please do accept our sincere apologies for the inconvenience caused, It is unfortunate that we did... More 

1 review
3 of 5 stars Reviewed December 1, 2014

I'm staying at the Sandman Signature hotel Vancouver airport -needed a hotel close to airport for a very early morning flight -had a number of choices for less $$s but this hotel looked more comfortable from their website -I was super disappointed when I checked into my room (a supposed upgrade) -nasty water stained curtains, ceiling and valence -thank goodness... More 

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Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Valued Guest, We are very sorry for this disappointing experience. This is certainly not the usual Sandman Signature Room standard. I would highly appreciate if you can get in touch with me directly in order for me to rectify this experience to your satisfaction. I can be reached directly at 604-276-1144 or gm_signatureyvr@sandman.ca Thank you and I look forward... More 

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Additional Information about Sandman Signature Vancouver Airport Hotel & Resort

Address: 10251 St. Edwards Drive, Richmond, British Columbia V6X 2M9, Canada
Location: Canada > British Columbia > Richmond > East Cambie
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sandman Signature Vancouver Airport Hotel & Resort 3.5*
Number of rooms: 439
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Also Known As:
Sandman Signature Richmond

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