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Sandman Signature Vancouver Airport Hotel & Resort

3.5 of 5 10251 St. Edwards Drive, Richmond, British Columbia V6X 2M9, Canada
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Sandman Signature Vancouver Airport Hotel & Resort
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Sandman Signature Vancouver Airport Hotel & Resort
Sandman Signature Vancouver Airport Hotel & Resort
Sandman Signature Vancouver Airport Hotel & Resort
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350 reviews from our community

Traveler rating
    89
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    55
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    25
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
92 reviews 92 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was decent as always at the Signature Richmond...noticed the cleaning could be a little better (hand prints all over the back of the bathroom door, hair in the tub, usual at Sandman hotels). Staff very friendly as always but now they have started charging for all services. Used to be able to stay there for two nights, fly out... More 

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108 Mile Ranch, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Worst hotel experience ever, and I've stayed in a lot of places. The only good thing I can say is that the beds were comfortable. However, the fitted sheets kept coming off and had to be pulled down to cover the mattress in the morning. I've never had a hotel bed do that. The problems: No fridge. Seriously? And it's... More 

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Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Steenylou, Firstly, Sincere Condolences from all of us for the loss. Thank you for taking the time to share your feedback with us. I am most disappointed to learn that your time with us was well below the expectation that you have come to expect from the Sandman Signature Hotel & Resort Vancouver Airport. Certainly, this is not typical... More 

Vancouver Island, Canada
Top Contributor
148 reviews 148 reviews
61 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have previously stayed in Sandman Signature hotels and been quite satisfied. Not this time. We stayed in a "Provincial Suite" for three nights recently. We chose this so that other family staying in the hotel could gather in our suite for social times. The suite is located in the old section of the hotel which appears to be a... More 

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Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Harry, Thank you for taking the time to share your feedback with us. I'm disappointed to learn from your feedback that our Provincial suites and that section of the hotel was well below the expectations that you have come to expect from us! Please do accept our sincere apologies for the inconvenience caused, It is unfortunate that we did... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

I'm staying at the Sandman Signature hotel Vancouver airport -needed a hotel close to airport for a very early morning flight -had a number of choices for less $$s but this hotel looked more comfortable from their website -I was super disappointed when I checked into my room (a supposed upgrade) -nasty water stained curtains, ceiling and valence -thank goodness... More 

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Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Valued Guest, We are very sorry for this disappointing experience. This is certainly not the usual Sandman Signature Room standard. I would highly appreciate if you can get in touch with me directly in order for me to rectify this experience to your satisfaction. I can be reached directly at 604-276-1144 or gm_signatureyvr@sandman.ca Thank you and I look forward... More 

Kamloops, Canada
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Close to YVR international airport and offers an upscale option to the standard hotels. With a steakhouse and Sharkclub on site it makes for an easy and great evening I before traveling the next day I recommend the lounge next to the steakhouse for a good meal and relaxed atmosphere

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Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Ed, Thank you for taking the time to post your comments. We are pleased to learn that you have enjoyed your recent experience with us and we hope to welcome you back, not before long. Warm regards Franklin More 

Vancouver, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently traveled from YVR Vancouver/Richmond airport for a 2 week vacation to Cancun Mexico. We decided to leave our car at the Sand man inn as they have a special Park and Fly rate. They gave us an incredible room and we asked for a fridge and it was supplied. The Resort has 2 gyms and pools you can... More 

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Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time time to post your comments, we are pleased to know that you have enjoyed your recent experience with us. We look forward to welcoming you back soon. Warm regards, Franklin. More 

Houston
Top Contributor
78 reviews 78 reviews
31 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the first time we stay in Sandman Signature hotel. We stayed there for 3 nights from November 12 - 15, 2014. We expected an average experience, but got much more. After we asked for a quiet room despite the reservation, the staff is very helpful to provide us that. She also has good local knowledge that showed us... More 

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Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Ukokyahoo, Thank you for your time and comments. W are very pleased to know that you have enjoyed your recent experience with us and we hope to welcome you back, soon. Kind regards Franklin. More 

Victoria, British Columbia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 13, 2014

We have stayed many times here before so have come to expect a certain standard. This time was about an average stay for us. Hotel was very busy with hockey teams and others, check in was quick although the service agent/computer system was giving us the wrong pricing ( we have an account), so hopefully this gets corrected. We wanted... More 

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British Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 10, 2014

All staff I encountered were very helpful & friendly & I encountered several. King bed suite with sofa was newer & great. Great internet access. The TV screen did not come on so I phoned front desk & they asked me to unplug & replug, it came on & that was the worst of it. Lots of eating restaurants within... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed November 3, 2014

This hotel appeared so nice from the lobby as you walked in. Unfortunately that was the best part. Rooms are in desperate need of upgrading. Roof leaks throughout the hallways leading to our room which explained the damp smell everywhere. Our room smelled no better so my wife and I decided to air it out by opening the balcony window... More 

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Additional Information about Sandman Signature Vancouver Airport Hotel & Resort

Address: 10251 St. Edwards Drive, Richmond, British Columbia V6X 2M9, Canada
Location: Canada > British Columbia > Richmond > East Cambie
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sandman Signature Vancouver Airport Hotel & Resort 3.5*
Number of rooms: 439
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Also Known As:
Sandman Signature Richmond

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