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All 24 Richmond hotels

The Hotel at River Rock

4.0 of 5 Hotel   |   8811 River Road | River Rock Casino Resort, Richmond, British Columbia V6X 3P8, Canada (Bridgeport)
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The Hotel at River Rock
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88%
Ranked #2 of 24 hotels in Richmond
A recent review
  • Reviews (52)
  • Photos (3)
  • Prices
  • Room tips (10)
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52 people have reviewed this hotel

Traveler rating
    34
    12
    4
    0
    2
See reviews for
9
19
2
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
British Columbia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at the River Rock Hotel on our way to the Mayan Riviera. Check in was friendly and fast. The hotel room was beautiful and the beds were so comfy! The linens and pillows were fabulous! We booked pedicures at the spa at the hotel. Because we stayed at the hotel our spa service was upgraded. The estheticians were excellent.... More

Was this review helpful? Yes
Roland M, General Manager at The Hotel at River Rock, responded to this review

Hello, Thank you for sharing your fantastic experience at River Rock on your way to the Mayan Riviera! We are pleased that you had a wonderful stay with us to kick off your holiday and we look forward to your next stay with us. Roland Monteiro More

Campbell River, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You get what you pay for. This was a deluxe room, not my usual style, but worth the price. Beautiful +bathroom and linens. We caught a show at the theatre before heading out from YVR early the next morning.

Was this review helpful? Yes 1
Roland M, General Manager at The Hotel at River Rock, responded to this review

Hello, Thank you for taking the time to provide us feedback about your stay with us. We are pleased you enjoyed the property and were able to take advantage of our close proximity to YVR. We look forward to your return! Roland Monteiro More

fort McMurray
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 8, 2014

This is our first stay at the river rock hotel and won't be the last. The room rate could not be beat compared to anything downtown and for the resort location, proximity to the airport and nearby extensive shopping, it was perfect. The grand entrance and luxurious designer lobby of the hotel are really beautiful and the service at check... More

Was this review helpful? Yes 1
Roland M, General Manager at The Hotel at River Rock, responded to this review

Hello, Thank you very much for taking the time to share your great experience staying with us! We are pleased to hear that you enjoyed all the amenities and transportation available to you to soak in Vancouver on many levels. We hope you are able to enjoy a concert at the River Rock Show Theatre sometime and would love to... More

1 review
5 of 5 stars Reviewed March 4, 2014

Very classy place, very big. Rooms were beautiful, very clean. The living area in the room we stayed in was small, but cosy. We had 2 bedrooms in our room, and they were very nice, with a nicely lit vanity in each room. Very nice view, minutes from airport. Hotel staff and casino staff were very pleasant and friendly. Pricey,... More

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Roland M, General Manager at The Hotel at River Rock, responded to this review

Hi Chelsey, Thank you for taking the time to share your experience staying with us! We are thrilled you loved the views offered here as well as took advantage of our accessible location to and from the airport. We look forward to your next stay with us! Roland Monteiro More

Victoria, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2014

It is the attention to detail on all levels that keeps us looking forward to our next visit. We are return patrons and although we don't expect perfection when we travel, we do know and appreciate it. The River Rocks staff members can take pride in the services offered by every staff member we had the pleasure of dealing with.... More

Was this review helpful? Yes 1
Roland M, General Manager at The Hotel at River Rock, responded to this review

Hi Margaret, Thank you very much for your fantastic review! We are so pleased to hear how much you appreciate the efforts from our staff on ensuring excellent service to our guests is taken care of. I will be sure to let our front of house staffs know how much they are appreciated by our guests. Thank you for taking... More

Senior Contributor
43 reviews 43 reviews
41 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 13, 2014

Primarily chose this hotel as the snowbus to whistler departs from outside. The price was on the high side, but the convenience for the snowbus made it work it. Rooms are great. Only downside was the neighbours in the rooms next door decided to have a drunken party at 4am with their door open - turns out the soundproofing through... More

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Roland M, General Manager at The Hotel at River Rock, responded to this review

Hello, We are pleased to hear that you found our location ideal for your travel needs to get to Whistler. Sorry to hear you had a loud neighbour during your stay but hopefully you will join us for your future travel needs. All the best, Roland Monterio More

kansas city
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 12, 2014

My husband and I recently stayed at the Hotel at River Rock, it does have some drawbacks as our room was on the side of the train station and bus terminal and it could be noisy at times. Yet, it is also very handy to have the sky train and bus station right behind the hotel. We had asked for... More

Was this review helpful? Yes
Roland M, General Manager at The Hotel at River Rock, responded to this review

Hello, Thank you for sharing your experience at The Hotel at River Rock! We will surely take your feedback into any future development plans. Happy to hear you enjoyed all the comforts and amenities offered to The Hotel and we look forward to your next stay with us! All the best, Roland Monteiro More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2014

I have stayed at this hotel numerous times and plan to keep returning ! We use this hotel as our staycation vacation spot !!! The location is unbeatable and the hotel itself is amazing . The casino, restaurants and hotel rooms continue to amaze. The friendly staff is more than helpful and a pleasure to deal with no matter what... More

Was this review helpful? Yes
Roland M, General Manager at The Hotel at River Rock, responded to this review

Hi Jenn, Thank you for sharing your positive experience! We are thrilled River Rock is your top choice for your staycation getaway and are looking forward to your next visit with us. See you soon! Roland Monteiro More

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 1, 2014

What you would expect from a high-end resort and casino. Boardwalk to the casino/restaurant was convenient, staff was very helpful, and the sky train into Vancouver or the airport was easy access. A great stay.

Was this review helpful? Yes
Roland M, General Manager at The Hotel at River Rock, responded to this review

Hello, Thank you for feedback! We are pleased to hear you enjoyed your stay with us and hope to see you back again soon. All the Best, Roland Monteiro More

Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 18, 2013

We had four rooms, and visited with extended family (three generations), the rooms were large and it was nice to have the bedroom separate from the "living area". The hotel was clean, the sheets were thick and soft, clean feeling and I found the bed to be very comfy. The kids loved the pool and water slide. The only down... More

Was this review helpful? Yes 1
Roland M, General Manager at The Hotel at River Rock, responded to this review

Dear 3monkeysforme, Thank you for the glowing review! I am so happy to hear that you and your family enjoyed your stay at the River Rock Casino Resort. We love our salt water pool too! I look forward to you and your family staying with us again soon. Check out our website for our "Family Day Rocks" package. Kindly, Roland... More

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Additional Information about The Hotel at River Rock

Address: 8811 River Road | River Rock Casino Resort, Richmond, British Columbia V6X 3P8, Canada
Location: Canada > British Columbia > Richmond > Bridgeport
Hotel Style:
Ranked #2 of 24 hotels in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel at River Rock 4*
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