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Pacific Gateway Hotel at Vancouver Airport

Certificate of Excellence
3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
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Best prices for: 1 room 1 guest
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Pacific Gateway Hotel at Vancouver Airport
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769 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Pacific Gateway Hotel at Vancouver Airport
See the most recent reviews
Cambridge, Canada
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 18, 2013

I've stayed here a few times in the last few years, always very pleased. In particular, the staff are super. Very good rooms, amenities about average, lots of little touches to enhance the stay. Meeting facilities are very good.

Was this review helpful? Yes
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear 5Brokies Thank you for sharing your recent experience with us. We look forward to seeing back in the near future. Barry Johnson Hotel Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 14, 2013 via mobile

The nicest group of employees work here. Its an older building but the rooms have been renovated so you won't even notice once you're inside. Always a pleasant stay with free shuttle service to and from the airport. Gem Baysan

Was this review helpful? Yes
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Gem Thank you for taking the time to write your post after your recent stay with us. We look forward to having you back as our guest in the near future. Barry Johnson Hotel Manager More 

Cranbrook, BC
Level Contributor
122 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed May 10, 2013

I had stayed at this hotel several times a year until a year ago when I retired. I loved it then and I love it now. The property itself is an older building but it has had a lot of upgrades. The rooms are modern, quiet and have great beds. The best thing about this property is the staff. They... More 

Was this review helpful? Yes
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Disco_David It is great to read your comments about our team as they take great pride in level of service they deliver to each and every guest. We look forward to seeing you back again very soon. Barry Johnson Hotel Manager More 

Victoria, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed May 10, 2013

Had a fine stay one night before meetings in the hotel. Room was fine, bed confortable and a/c not too loud. Conference food was great and staff friendly. Right beside airport with shuttle so I'll consider here for an early flight. An airline pilot i met in the lobby said that this was one of his favourite hotels around the... More 

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear ricco8280 Thank you for taking time to post your review after your recent stay with us and we look forward to having you back on your next trip to Vancouver. If you are flying out of YVR the Park and Fly package we have may be perfect for you as well. Barry Johnson Hotel Manager More 

Ottawa, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 7, 2013

Since this stay was on WestJet, and it was a very late arrival 12am, we were very happy to have comfortable beds and a good sleep for 3 hours before our 7am flight. This is one of the "older" airport hotels, but has been updated/maintained very well. Staff were very helpful and polite. We did not have breakfast, but the... More 

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear andiejpg10 I am glad we were able to provide a little rest on your stop over to Maui and we look forward to having you back on your next adventure for a longer period hopefully. Barry More 

Portland maine
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 7, 2013

We booked this hotel for 2 nights.We were in town for the Vancouver Marathon. The shuttle runs every 20 minutes to the airport and from there the Skytrain is an EZ ride to downtown. Rooms were nice as was pool area. Starbucks coffee kiosk was great. LOVED Pier 73 restaurant at the hotel. Front desk left my husband a personalized... More 

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Vancouver, British columbia
Level Contributor
108 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
5 of 5 stars Reviewed May 6, 2013

Stayed at the hotel before a holiday to the states. This is by far the best place to stay and park. It's close to the airport, very comfortable room, super friendly staff. I love staying here. They also have a free shuttle to the airport that runs every 20 min or so. Love it.

Was this review helpful? Yes
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear rebelface1 Thank you for taking the time to post your review. It is always great to see comments about our hotel and our team. We hope to see you before your next adventure on our Park, Sleep and Fly package. Barry Johnson Hotel Manager More 

Telkwa
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 2, 2013

We stayed here on a Sunday night to catch an early morning flight, and the trip to the airport was very convenient... but nothing else was. Getting downtown or to shopping was a chore because the hotel is 2 km from 3 different skytrain stations, and there is no connecting bus. Checking the map, it looks like there is a... More 

Was this review helpful? Yes
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear here_fishy1 Thank you for your honest feedback. It appears that our team did not inform you of our community shuttle that takes guests to the local attractions and sky train stations through out the day and for this I do apologize. Please feel free to contact me directly to discuss your stay in greater detail as we take every... More 

Toronto, Ontario, Canada
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed April 26, 2013

I stayed at this hotel for a conference and was impressed with its services, food, and amenities. My room was a reasonable size, awesome comfortable bed and great food. I especially liked the hotel restaurant which overlooks the bay. They have great fish and chips and local beer to boot. Another great feature is the hotel shuttle to the airport.... More 

Was this review helpful? Yes 1
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Paul C Thank you for taking the time to write your review and it is great to hear that your enjoyed your meal at Pier 73. Our new summer menu will be out in a couple of weeks and we are excited about the the opening of patio season with all the sun we have had lately. We hope... More 

Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 25, 2013

Recently I travelled to the area and stayed for five nights at this hotel via Hotwire. I have only good things to say about the staff and hotel. From the concierge to the front desk to the housekeeping and room service people. Everyone was friendly and efficient. My room was clean and comfortable. As I was bouncing back and forth... More 

Was this review helpful? Yes
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Rakosh Thank you for taking the time to send in your review of your last stay it is great to hear the hotel was very convenient for you. We look forward to having you back as our guest on your next trip. Barry Johnson Hotel Manager More 

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