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Pacific Gateway Hotel at Vancouver Airport

3.5 of 5 3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
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Pacific Gateway Hotel at Vancouver Airport
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Pacific Gateway Hotel at Vancouver Airport
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607 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Pacific Gateway Hotel at Vancouver Airport
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St. Petersburg, Florida
Top Contributor
70 reviews 70 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 1, 2012

This is a decent hotel close to the Vancouver airport, which we used for one night before departure. We enjoyed having drinks in the waterside restaurant. Efficient shuttle system with a helpful driver. Only complaints (all of which are minor) are 1. "wired" internet - do people still use this any more? Wireless is available in the lobby. 2. It... More

Was this review helpful? Yes
amsandhu, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Guest, I appreciate the kind feedback after staying with us at the Delta Vancouver Airport. Our Pier 73 restaurant is a great spot for casual dining. I am happy to inform you that along with the wired Internet we have just finished installing WiFi in majority of our guestrooms. We do have different bed types so please let us... More

midwest
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed August 26, 2012

The Delta Vancouver is an attractive, well-kept hotel near the airport with a friendly and helpful staff. It's comparable to four star, excellent properties. Rooms are a nice size, the grounds are attractive, and there's a free, prompt van from the airport. The tram is several blocks away but you can take the van back to the airport to pick... More

Was this review helpful? Yes
amsandhu, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Guest, Thank you for noticing the helpful staff and the excellent location of the Delta Vancouver Airport Hotel. With our complimentary airport transportation, that runs around the clock with a pick up and departure every 20 minutes, you can have the peace of mind that we will pick you up at the airport and see you off in a... More

Southern New Mexico
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 16, 2012

Thoroughly enjoyed our overnight stay before flying from YVR. Older hotel but still very, very nice. Rooms are clean and very comfortable. Asked for and received a room with a great view of airplanes on final approach. Unfortunately wifi available only in lobby. Highly recommend Pier 73 Restaurant! Dined on the waterfront deck, great service and excellent food and wine.... More

Was this review helpful? Yes
amsandhu, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Guest, I am glad to know that you really enjoyed your stay with us at the Delta Vancouver Airport. Our rooms were recently renovated to great guest feedback and you will be happy to know that we just installed WiFi in majority of our guestrooms. Pier 73 restaurant is a great location for casual dining and we look forward... More

Chapala, Mexico
Top Contributor
115 reviews 115 reviews
53 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed August 13, 2012

We stayed here again primarily because the property, other than the Fairmont, is closest to the airport. Service is great. Rooms are quiet. Shuttle to YVR runs 24 hours a day. Pier 73 resaurant has good seafood.

Was this review helpful? Yes 1
amsandhu, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Guest, Thank you for your great review after staying at the Delta Vancouver Airport. We hope to welcome you back soon. Kind regards, R.Eiter Interim Hotel Manager More

Montreal, Canada
Top Contributor
78 reviews 78 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 11, 2012 via mobile

Have stayed at Delta many times usually when connecting for an overseas flight.Everything is very good and much better than most airport hotels.Staff is very attentive,professional and courteous......ALL THE STAFF....from the shuttle bus driver to the chambermaids.The breakfast restaurant offers very good quality food in a pleasant decorTthere is another Resto connected just outside for lunch and evening Pier 73... More

Was this review helpful? Yes
amsandhu, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Guest, Thank you for your kind words. To read your comments on our employees and how engaged they are, makes us very happy. We currently are installing WIFI on our floors 5 to 10, this should be completed before the end of this month. I am glad you enjoyed your stay at the Delta Vancouver Airport and I hope... More

Victoria
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2012

We stayed at this hotel on August 5th for one night only but wished we could have stayed longer. From the moment we set foot on the property, we were greeted by every passing staff. They made us feel welcome and that they would do everything to make our stay a great experience. Checking-in was effortless, our room was bright,... More

Was this review helpful? Yes
amsandhu, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Guest, Thank you for your kind words. To read your comments on our employees and how engaged they are, makes us very happy. I am glad you enjoyed your stay at the Delta Vancouver Airport and I hope that you will visit us in the near future. Kind regards, R.Eiter Interim Hotel Manager More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2012

We stay at the Delta Vancouver Airport for the last two days of our vacation because we wanted a place that was close to the airport and had a shuttle to the airport. This way we could return our rental car early and use the shuttle to get to the airport. From the airport there is the sky train that... More

Was this review helpful? Yes
amsandhu, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Guest, I apologize for the shower amenities left in your shower. Reading your comments, it looks like you did enjoy your stay and took advantage of our free shuttle service. Thank you for your feedback. Kind regards, R.Eiter Interim Hotel Manager More

Eastman, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 2, 2012

We stayed here pre-cruise to Alaska. We were able to get a really good deal on Priceline compared to other hotels in Vancouver during the busy summer season. Upon arrival, the nice young lady at the desk told us we were to receive an upgrade, great....then she asked if we were celebrating anything....we told her our 30th anniversary and she... More

Was this review helpful? Yes 1
amsandhu, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Guest, I am thrilled to read about our employees and that they are taking such good care of you. Thank you for your feedback and I hope to welcome you back at the hotel soon. Kind regards, R.Eiter Interim Hotel Manager More

Edmonton
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 1, 2012

Excellent hotel, very convenient location, beautiful views, very good services, friendly and helpful staff. Parking is not included, parking cost $ 15.00/day. Breakfast is not included, buffet was around $ 20.00 and is very good. On check-in we were offered an upgrade for $20/day that include a better room on the top floor and late check out. We declined the... More

Was this review helpful? Yes
amsandhu, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Guest, I apologize for the air conditioning not working in your first room, we appreciate your patience and understanding and we are glad to see that you enjoyed your view. Thank you for your feedback. Kind regards, R.Eiter Interim Hotel Mnager More

Dallas
Top Contributor
359 reviews 359 reviews
46 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed July 30, 2012

Great hotel near Vancuver Airport with a free shuttle. Rooms are nice and often available on Hotwire at a good discount. Some have water views ... Take the Sky Train to the city ... easy, inexpensive and quick.

Was this review helpful? Yes
amsandhu, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Guest, Thank you for your great review after staying at the Delta Vancouver Airport. It is good to see that guests take advantage of our free shuttle service. We are looking forward to welcome you back at the hotel. Kind regards, R.Eiter Interim Hotel Manager More

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Additional Information about Pacific Gateway Hotel at Vancouver Airport

Address: 3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pacific Gateway Hotel at Vancouver Airport 3.5*
Number of rooms: 374
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Also Known As:
Delta Vancouver Airport Richmond
Delta Richmond
Richmond Delta

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