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Pacific Gateway Hotel at Vancouver Airport

Certificate of Excellence
3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
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Pacific Gateway Hotel at Vancouver Airport
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Ranked #9 of 24 Hotels in Richmond
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
francefantoo Novi, Michigan
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699 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Pacific Gateway Hotel at Vancouver Airport
See the most recent reviews
Novi, Michigan
Top Contributor
102 reviews 102 reviews
35 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Needed somewhere to stay for an early flight out of Vancouver and this hotel was recommended to me by Delta airlines, so I took it. We arrived early in the morning after disembarking from our cruise (about a $30.00 taxi fare here from the cruise port by the way...). We were told our room was not ready (which we expected... More 

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear francefantoo Thank you for taking the time to post after your recent stay with us, we look forward to welcoming you back in the near future. Barry Johnson Hotel Manager More 

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We used to stay at this hotel when it was the Delta while we travelled because they had very good packages for long term parking. I was very disappointed when I tried to book today to see they had increased the parking charges considerably. They have lost my business due to this I'm afraid, and I will choose the Holiday... More 

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Canuck862 Thank you for your post as we value all feedback . In regards to parking, if you are referring to our Park. Stay. Go Package that allows you to leave your car here while on vacation, the price does fluctuate but at certain times of the year we do have promos on it. Please let me know what... More 

Whitehorse, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is remembered fondly as "the place" for a frequent traveller in and out of Vancouver airport. Its location is second to none. It was chosen for this reason. Current ownership is well on their way to restoring this first class fixture within the hotel community. Affordable practical luxury to relax within and/or impress that special person. The attentive... More 

Was this review helpful? Yes 1
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear whaletamer Thank you for the awesome post I could not have said it any better myself. Also your arrival from YVR will be even better as for the first time ever we will be planting over the 2000 annuals to welcome you in the coming weeks. And yes you can never beat the marina views on a great day.... More 

Yorkshire, United Kingdom
Top Contributor
168 reviews 168 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Often, hotels close to the airport are expensive and often noisy. This was a sweet surprise. Arrive late at night and shuttle pick up was very timely, and friendly. We got an upgrade which is always a nice surprise; then found beds to be fantastic/comfort. Nicely decorated and decent price!

Was this review helpful? Yes 2
Peachland, Canada
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When our flight was cancelled we were put up at this hotel. After twenty hours of travelling and dealing with less than courteous airline staff ( we won't mention names but the initials are Air Canada) it was a pleasure to be greeted with kind and helpful front desk staff. Airport limo service makes this a good place for travelers.

Was this review helpful? Yes 2
Johannesburg, Gauteng, South Africa
Top Contributor
58 reviews 58 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Hotel overnight so that we were close to the airport the following morning for our 4am check in. The Hotel staff are super friendly and helpful on our arrival - Reception check in was smooth and quick with additional information requested, supplied with good knowledge and explanations. The Bell Hop was very accommodating and explained the... More 

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Sidney, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As usual, it seems everyone wants 5 star service for free. We booked this hotel because of the location to the airport and we had an early flight out the next morning. We realized that since it's an older building, the rooms weren't going to be huge! The staff was warm, welcoming and answered any question with knowledge and a... More 

Was this review helpful? Yes 1
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear theonlynamenottaken Thank you for taking the time to post after your recent stay with us. I would appreciate it if you could send me the room number you were in so we can have the mattress checked. Thank you again and we look forward to your next stay with us. Barry More 

Vancouver, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Convenient location. Excellent shuttle service to and from airport. Comfortable rooms. Great food at Pier 73. Try the mussels and the bacon. Friendly Staff (Great smile, great job Rachel Seo). Great value for money.

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Zurich, Switzerland
Top Contributor
64 reviews 64 reviews
44 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you need a day room or a layover for a night, then this hotel is perfect. They have a very good shuttle service and the hotel is just far enough away from the bustle of the airport to be relaxing. The location is quiet, the food was good - especially the Salmon breakfast. The staff were helpful and friendly.... More 

Was this review helpful? Yes 1
Qualicum Beach, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 17, 2015

This hotel was ideally located & offerred a comp. airport shuttle that took only 5 minutes. Had dinner at their restaurant, great food & service. The only disappointment was their swimming pool is seasonal & wasn't open. Defintely would recommend this place.

Was this review helpful? Yes 1
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear ragged74 Thank you for taking the time to post after your recent stay with us. We believe we have the best in class shuttle service with our runs that depart the hotel every 20 min 24 hours a day. The Pier 73 team also takes great prides in the products they source for the menu as well as the... More 

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