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Pacific Gateway Hotel at Vancouver Airport

Certificate of Excellence
3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
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1 room 1 guest
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Pacific Gateway Hotel at Vancouver Airport
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802 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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    (207)
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There are newer reviews for Pacific Gateway Hotel at Vancouver Airport
See the most recent reviews
Montreal, Canada
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great friendly staff always willing to help answer a question. Beautiful views over the river. Decent size room for two. Clean in appearance. Healthy walking distance to new outlet mall and sky train service to Vancouver (purchase day pass in hotel boutique for $9.75). Airport shuttle also runs every 20minutes so you can catch the train from international departures area.... More 

Was this review helpful? Yes 1
Rancho Palos Verdes, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Easy access to short train ride to almost all parts of Vancouver. Quick and almost continuous shuttle to airport. Room furniture and bathroom fixtures very new and clean. Courteous and accommodating staff .... all for a very reasonable price that is a fraction of the price of the big name chain hotels

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Toronto, Canada
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Booked a room with two queen beds for 3 adults through travel agent. When we arrived at the hotel they made some excuse that the reservation was not guaranteed and said they only had a room with one queen and a cot bed. We called our travel agent on the spot who spoke to the manager of the hotel. The... More 

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear QBfree47 Please accept my apologies for the challenges you had while a guest at our hotel. I would like to look into this personally myself to understand what happened. If you could please message me with the name the room was booked under I will be able to look into the details and get back to you. thank you... More 

Saskatoon
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place to overnight when making connections out of YVR. Shuttle running between airport and hotel several times per hour. Rooms and suites are very comfortable. The food in the dining room is very good, we sat on the deck and watched the adjoining harbour. Breakfast is not included with the room and is a little pricy at $18 for... More 

Was this review helpful? Yes 1
Prince George, Canada
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My 40th birthday weekend, respite from my disabled child, and the staff couldn't be more helpful, the restaurant was very clean and had good choices. Our rooms were well appointed, everything worked, was clean and well decorated in a modern style. In house breakfast was very very busy when we visited, which I think accounts for the errors in our... More 

Was this review helpful? Yes 1
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear traceyrmj I am so delighted to hear that you had a great week end with us and our team took great care of you and your family . Happy Belated Birthday and we hope to see you and your family again soon. Barry Johnson Hotel Manager More 

Brampton, Canada
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed overnight here... we were catching a plane from Vancouver to Toronto the next day.. The hotel and staff were awesome... The bar was closed by the time we arrived... I so felt like a glass of wine... it was no problem, they sent it to my room, much appreciated!!! Room was Gorgeous and very upscale...wish I could have... More 

Was this review helpful? Yes 1
Harrow
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very good hotel, very convenient for airport with free shuttle to and from the terminals. Staff very welcoming and accommodating when we requested to change rooms (my partner wanted a better airport view!). The hotel had everything we required for our stay - small business centre so we were able to check in on line and print boarding passes, free... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

One of the closest hotels to Vancouver International Airport, 5 minutes on a shuttle that runs every 15 minutes, or perhaps 20-30 minutes walk. Can't really fault the hotel in terms of confort or cleanliness, and the staff were helpful and friendly. There is also a small shop with travel essentials. Saying that, the hotel style was minimalistic and nothing... More 

Was this review helpful? Yes 1
Sallisaw, Oklahoma
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Pacific Gateway was an excellent choice for our very late night arrival (12:00am) to Vancouver, B.C. They provide a shuttle which runs to the airport every 20 minutes 24 hours a day. The hotel provided full check in service even at that late hour. The room was clean and comfortable. The staff was friendly and helpful. We were there to... More 

Was this review helpful? Yes
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Jane C Thank you for taking the time to post your review. I hope you had a great cruise and we look forward to having you back as our guests in the near future. Barry Johnson Hotel Manager More 

Medford, New Jersey
Level Contributor
14 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel. Wifi is available and they have a bar on location along with a gift shop. The hotel is also within walking distance of the night market and offers free transportation to and from the airport. The hotel was going through the renovation during our visit, but it had minimum impact on us. Rooms were... More 

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