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Pacific Gateway Hotel at Vancouver Airport

3.5 of 5 3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
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Certificate of Excellence 2014
Pacific Gateway Hotel at Vancouver Airport
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Pacific Gateway Hotel at Vancouver Airport
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621 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Pacific Gateway Hotel at Vancouver Airport
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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a great location for working a week in Vancouver. Close to highways and the airport. Parking my rental car was included in the daily rate. So there were no in and out fees. Breakfast was good everyday but I skipped the "Food Trough" (AKA The Breakfast Buffet) and ordered off menu, it was actually a better meal and... More 

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Qualicum Beach, Canada
Top Contributor
171 reviews 171 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This once Delta Hotel is Now called Pacific Gateway under the I Prefer chain. We once again enjoyed our stay as this hotel has been a mainstay for us when travelling. They have somewhat changed the costs for parking longer term but still reasonable. The staff remain extremely friendly and try extra hard to look after your needs. We will... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

My brother had his wedding reception at Pacific Gateway Hotel just last weekend. I must say this place is pure awesomeness. The place had great ambiance, delicious food, the staff were happy and friendly, and most especially it is very well priced. The customer service is spectacular. The food was not only delicious, everything was cooked to perfection. I would... More 

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Vancouver, Canada
Top Contributor
54 reviews 54 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just before the hotel changed names on November 1st, we stayed overnight for the celebration of an important milestone birthday. While there were a few hiccups early on in the booking process they were all sorted out to our satisfaction and the hotel staff really came through and couldn't have been more accommodating. The hotel is located in a great... More 

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San Diego, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My overall impression is that this property has gone downhill a bit since my first stay when it was a delta 3 years ago. My daughter tried to sleep on the hideabed - ended up sleeping on the floor because it was more comfortable. Blanket was ripped. Lights pulsed because they were not dimmer compatible. So no huge problems, but... More 

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Bill B Please accept my apologies that your daughter found the floor more comfortable than our pull out couch. That is not the experience that we want anyone to have while a guest at our hotel and for that I do apologize. As for the title of your review I assure you that our ownership group is working hard... More 

Halfmoon Bay, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just had our first two stays at the Pacific Gateway and were delighted. We were hoping to experience the same comfort and service that we had at the (prior) Delta Hotel. There is solid continuity in terms of staff and services, who have always been excellent, and the iPrefer program may even suit us even better. The staff told... More 

Was this review helpful? Yes 1
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Annie O Thank you for the great review. It is especially rewarding for our team to see this as it was our goal to ensure the transition to Pacific Gateway Hotel was as seamless as it could be. We look forward to welcoming you back in the near future. Barry Johnson Hotel Manager More 

Australia
Top Contributor
166 reviews 166 reviews
54 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Organized and ran a 1 day conference here and the staff were very pleasant and cooperative. the conference went well and the facilities were good. The conference liaison person for the hotel was very effective in her dealings with my staff leading up to the day and during the day of the conference. Overall very good value for money.

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear RayG Thank you for taking the time to post after your recent stay with us. It is no surprise to hear that our team took great care of you and your delegates while at our hotel. Even though our name has changed our team has not, and we are still service obsessed. Barry Johnson Hotel Manager More 

Victoria, Canada
Contributor
17 reviews 17 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had about 250 people at the hotel for a 2 day conference just as they were changing their name to Pacific Gateway (they used to be the Delta Vancouver Airport.) They didn't miss a beat; everything was clean and well kept, and we all felt well looked after. Staff obviously understood the change well and were well prepared for... More 

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear JanLansing Thank you for taking the time to write a review after your most recent stay. Our team took great pride in making the guest experience as seamless as possible as we transitioned the hotel to Pacific Gateway Hotel at Vancouver Airport Hotel. We look forward to welcoming you back as our guest in the near future. Barry Johnson... More 

Vancouver, Canada
Top Contributor
73 reviews 73 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 10, 2014

The view from my room at this airport hotel was a very pleasant surprise! Overlooking the Fraser River late in the afternoon was splendid. So was the view from attached, round restaurant that sits over the river. The renovated hotel looked fabulous and our reception at the front door from the concierge was friendly. The front desk clerk was fine... More 

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Toronto, Canada
Top Contributor
77 reviews 77 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 3, 2014

A very nice hotel, nicely appointed rooms but far from everything but the airport. You will need a car. A great seafood restaurant just over the bridge though. Just a 5 minute walk. Also very awkward to get in the driveway the first time.

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Additional Information about Pacific Gateway Hotel at Vancouver Airport

Address: 3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pacific Gateway Hotel at Vancouver Airport 3.5*
Number of rooms: 374
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Pacific Gateway Hotel at Vancouver Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Delta Vancouver Airport Richmond
Delta Richmond
Richmond Delta
Hotel Style:
#8 Romantic Hotel in Richmond
#9 Family Hotel in Richmond
#9 Business Hotel in Richmond

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