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Pacific Gateway Hotel at Vancouver Airport

Certificate of Excellence
3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
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Pacific Gateway Hotel at Vancouver Airport
Pacific Gateway Hotel at Vancouver Airport
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897 Reviews from our TripAdvisor Community

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Summerland, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

We arrived early and got to check in to our room right away. Front desk was very pleasant as was the rest of the staff. Our room faced west so we got a very pretty sunset over the harbour. We dined at Pier 73, there was three of us and two meals were enjoyed. I had a fish special and... More 

Helpful?
Thank WendyTurn
Toronto, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We've stayed at this hotel every year we've come through YVR. It's always impressed us but this time the quality of the hotel wasn't what it was before. The staff is still fantastic at every interaction, which is why I'm still rating 3 stars but our room was not well maintained. The floor had obviously not been vacuumed as we... More 

Helpful?
Thank Jenna D
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Jenna D Please accept my apologies for the condition of your room while a guest at our hotel as our housekeeping team takes great pride in the level of service they provide and it appears we may have overlooked a few things. If you could please let me know what room you were in I as I would like... More 

Prince George, British Columbia, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is ideal for hosting a conference. A shuttle from the airport every 20 minutes makes it convenient to get to. The staff are excellent starting at the entry with great concierge staff. The rooms are up to date and well maintained. Catered food for the conference was well prepared, varied and abundant. Every part of my stay was... More 

Helpful?
Thank Claire W
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Claire W Thank you for your kind words as what you described is what our team strives for with every guest whether they are here for short layover or for the better part of a week for a conference. I will be sure to share this with our entire team. We look forward to seeing you again soon. Barry... More 

Vancouver Island, Canada
Level Contributor
164 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 352 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently booked this hotel because we had booked a vacation from the Van airport and had a car to leave behind. The hotel is clean, well located to the airport, a good rate if you need the parking, the bar / restaurant, I think called the pier is classy and friendly as are all the staff ... have stayed here... More 

Helpful?
Thank PandGP
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear PandGP Thank you for taking the time to post after your recent stay and we look forward to having you back as our guest before your next adventure. Barry Johnson Hotel Manager More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Excellent staff, very good product. Service is really where it stands out. Need to be a little more careful with poached eggs for room service (cooked hard) and in all the times I've stayed for conferences have never had a river view.... but overall a very good hotel. Airport noise is dealt with quite well.

Helpful?
Thank SGL001
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Cyndi W Thank you for taking the time to post after your recent stay with us. I will be sure to pass on your review to our team and we look forward to having you back as our guests before your next vacation. Barry Johnson Hotel Manager More 

Level Contributor
12 reviews
4 of 5 stars Reviewed 1 week ago

No complaints, everyone was pleasant, clean and comfortable room,airport shuttle ran on time. We returned our car after checking in(they charge for parking) the shuttle took us back to hotel and was there in the early morning for us to get our flight. I would stay in this hotel again!

Helpful?
Thank Nancy S
Alberta, Canada
Level Contributor
370 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 330 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a business meeting at this hotel. The Pacific Gateway was chosen because it was close to the airport and had a airport shuttle. The rooms were clean, well maintained and comfortable. If you wish to view the water, please make a request when booking. I found the front desk staff and breakfast restaurant servers to be polite, friendly... More 

Helpful?
1 Thank wbsAlberta
kelowna
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed overnight before going on a vacation . Beautiful hotel with friendly ,helpful staff ! We parked our vehicle for 8 days included in our stay . Transportation to the airport every 20 minutes 24 hours a day ! We ate dinner at Pier 73 which was relaxing and tasty . Would definitely stay here again !

Helpful?
2 Thank kelcan
Victoria, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were grumpy travellers when we arrived having missed a flight. We randomly chose this hotel and were more than pleasantly surprised. now independently owned, they are going out of their way to step it up. pIer 73 restaurant is fabulous, meaning you don't have to take a taxi for a good meal. Shuttles run every 20 minutes around the... More 

Helpful?
Thank Carolyn H
Abbotsford, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

We booked one night to avoid traffic to the airport for our 6am flight. The room was clean and lovely. Very comfy bed. Staff were all very friendly and helpful and we paid for parking while we were gone - a good deal. They shuttle runs consistently and was on time - only minutes from the airport. When we returned... More 

Helpful?
Thank Cyndi W
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