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Pacific Gateway Hotel at Vancouver Airport

Certificate of Excellence
3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
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Pacific Gateway Hotel at Vancouver Airport
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Pacific Gateway Hotel at Vancouver Airport
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739 Reviews from our TripAdvisor Community

Traveler rating
    260
    327
    107
    28
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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  • Chinese (Simplified) first
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Duncan
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

Impressed! Tina at check in was wonderful and found us a room with a king bed and a view. The rooms were appointed well lacking nothing. Of our five nights on the rood we got our best night sleep here! I recommend the Pacific Gateway!

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Auckland
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Built on the Fraser River, the 'Pacific Gateway Hotel', adjoining Vancouver Airport, is a good choice for travellers needing to catch an early-morning flight. An inclusive part of the hotel service is their airport shuttle, which drops you right next to the Skytrain, which in turn whizzes you into the CBD. A Skytrain Day-pass, costing $9.75, allows you to travel... More 

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Oshawa, Canada
2 of 5 stars Reviewed 2 days ago NEW

Good location to the airport. Loved the bed, mattress & want to know where they bought their mattress? Restaurant good, very friendly staff. Would stay here again. Great shuttle to the airport, very convenient.

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Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a great experience at the Pacific Gateway Hotel. When we arrived at the airport, we went straight to the Hotel shuttle pick up area without having to call (which was a big plus since we don't have international calling on our cell phone!) The shuttle arrived quickly and we were at the hotel in about 5 minutes. When... More 

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1 review
4 of 5 stars Reviewed 4 days ago NEW

To be honest, I did not expect that much at the beginning. I thought it might be like a huge motel with 100 floors I had been to their parking lot accidentally; I have to say that the parking lot made me feel like the hotel is much older than my grandma. But what do you expect your grandma? Perfect?... More 

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Hannah G Thank you for the kind words about our team. I am very proud of the awesome service they provide our guests such as yourself. My apologies for the air conditioner not working on June 24 and 25. We did run into a hiccup on our boiler install last week and unfortunately our guests and team were affected.... More 

Texas
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Rooms are comfortable. Rooms are clean. Breakfast good. Pretty quiet for an airport hotel. Nothing special but good for a commuter hotel. A little crazy with lobby renovation going on. Have club floor but no club lounge. Crazy. But overall. Ok.

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I didn't have a good experience staying here with my parents for the entire 6 nights 7 days. Originally, I booked it without any hesitation because of its high rating but it turns out to be... 1. The hotel was under construction. It disturbed our sleep so much. My parents were "forced" to leave the hotel due to loud noise.... More 

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Sophia_On_Board Thank your feedback. Please accept my apologies for the challenges you had while a guest of our hotel. I would appreciate you taking the time to contact me to discuss your stay in greater detail so I can address them with my team as I have no recent reservations under a Sophia. Again please accept my apologies and... More 

Olympia, Washington
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful room with great amenities. We had a lovely view. Every staff member was courteous, friendly, caring, and professional. The breakfast was excellent and served with a smile. We used to come to this hotel when it was a Delta Hotel, and it was nice to see the Pacific Gateway Hotel also had the same package for the West Coast... More 

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Connecticut
Level Contributor
104 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived from China on a 3 PM flight, arriving the same day four hours before we took off--all because of International Dateline magic. The plane was even 45 minutes early! All to the good, except that hotel check-in time is not at 10:30 in the AM! Except at the wonderful airport hotel--the Pacific Gateway. Though none of the regular... More 

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Ann2009CT Thank you for taking the time to write your review after your recent stay with us. It is great see see our hotel and team written about in this way as the team takes great pride in all aspects of the service they provide and to see it in a post is awesome for the team. Thank you... More 

Plymouth, Michigan
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great place. They are in the middle of a remodel, and was still a place I would return to. No noise or dust from the upgrade bothered us. Staff was perfect. Just a free shuttle drive to the airport away, which also accesses the train to downtown Vancouver. Restaurant that joins the hotel was fabulous!

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