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Pacific Gateway Hotel at Vancouver Airport

Certificate of Excellence
3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
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1 room 1 guest
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Pacific Gateway Hotel at Vancouver Airport
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797 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver
Level Contributor
135 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed yesterday NEW

All top hotels like Pacific Gateway offer great service, comfortable and clean accommodations, and lots of amenities like swimming pools, bars and fine dining. But how do they fare when conditions turn nasty? The BC Lower Mainland suffered one of the worst rain and wind storms during the last weekend of August. Power blackouts occurred all over, including in Richmond...and... More 

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Riverside, California
1 review
4 of 5 stars Reviewed yesterday NEW

We were there last week. We booked 3 rooms, and they were all ready when we arrived. It was a last minute trip, so I looked at several hotels and was hoping to find one in downtown Vancouver, but no luck, but their shuttle is great. No need to pay an expensive hotel downtown when this hotel offers great shuttle... More 

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Vancouver, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Prior to check-in, I called to ask if the room would be ready earlier and was advised no guarantees. Fair enough. I arrived on time for 3pm check in and was told our adjoining rooms were not ready. Not ideal considering I was hoping to get lucky enough to get in earlier. The guest services girl proceeded to upgrade both... More 

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Hemel Hempstead
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

An airport hotel, everything you would expect and no more than you would expect. If your looking for somewhere close to the airport to spend the night this hotel is fine. We didn't have dinner, but the buffet breakfast was pretty good. Regular free shuttle to the airport. Front desk staff were particularly helpful (Thanks Tammy)

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Melbourne, Australia
Level Contributor
144 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 1 week ago

We were extremely impressed with the complimentary shuttle bus service from the airport to the hotel and return. We did not wait long on either occassion for the shuttle. Both drivers were friendly and helpful with our luggage. The shuttle buses are in good condition and comfortable. Check-In and check-out staff were friendly and helpful. Our room was basic and... More 

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Prince Rupert, British Columbia, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at the Pacific Gateway before and will stay again. We used to stay at the onsite airport hotel, but their prices have increased and with the convenient shuttle and friendly service that the Gateway provides we don't feel that our holiday experience is compromised in anyway. The staff are friendly, the rooms are very comfortable and well... More 

Was this review helpful? Yes 1
Montreal, Canada
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Great friendly staff always willing to help answer a question. Beautiful views over the river. Decent size room for two. Clean in appearance. Healthy walking distance to new outlet mall and sky train service to Vancouver (purchase day pass in hotel boutique for $9.75). Airport shuttle also runs every 20minutes so you can catch the train from international departures area.... More 

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Rancho Palos Verdes, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Easy access to short train ride to almost all parts of Vancouver. Quick and almost continuous shuttle to airport. Room furniture and bathroom fixtures very new and clean. Courteous and accommodating staff .... all for a very reasonable price that is a fraction of the price of the big name chain hotels

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Toronto, Canada
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Booked a room with two queen beds for 3 adults through travel agent. When we arrived at the hotel they made some excuse that the reservation was not guaranteed and said they only had a room with one queen and a cot bed. We called our travel agent on the spot who spoke to the manager of the hotel. The... More 

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear QBfree47 Please accept my apologies for the challenges you had while a guest at our hotel. I would like to look into this personally myself to understand what happened. If you could please message me with the name the room was booked under I will be able to look into the details and get back to you. thank you... More 

Saskatoon
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to overnight when making connections out of YVR. Shuttle running between airport and hotel several times per hour. Rooms and suites are very comfortable. The food in the dining room is very good, we sat on the deck and watched the adjoining harbour. Breakfast is not included with the room and is a little pricy at $18 for... More 

Was this review helpful? Yes 1
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