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Pacific Gateway Hotel at Vancouver Airport

3.5 of 5 3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
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Certificate of Excellence 2014
Pacific Gateway Hotel at Vancouver Airport
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Pacific Gateway Hotel at Vancouver Airport
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634 reviews from our community

Traveler rating
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    93
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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vancouver
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed here previously before vacation but was under the impression the hotel had been closed renovated and reopened. My room still has the same scratched furniture from last year the lobby store is closed and its more expensive. As a one night stay its acceptable but ill look at other options In future.

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear mapleguy Thank you for your post. The hotel did change Names to Pacific Gateway Hotel on November 1st, 2014 while continuing to do business. The upgrades that have taken place thus far are landscaping, new marina (currently underway). In the coming months the lobby and meeting rooms will be upgraded, along with a new gift shop. Please accept my... More 

Fernie, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just returned from attending a conference hosted by the Pacific Gateway Hotel. The meeting facilities were excellent. Good food, comfortable rooms and friendly staff. My thanks to our conference organizers for choosing the Pacific Gateway Hotel. I think it was a very good choice!

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Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear PrincessBooBoo Thank you for taking the time to post after your recent stay. I will be sure to pass on your comments to our team and we look forward to you returning. Barry Johnson Hotel Manager More 

BC, Canada
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Not sure what happened to this property but we had stayed at the previously named Delta numerous times and I really looked forward to our stay again. We were stuck in Vancouver on a 2 day weather layover and the first night we stayed at the Sandman courtesy of Air Canada. The second night I suggested to my spouse that... More 

Was this review helpful? Yes 1
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear natureniche I was glad to read that you chose to move over to the Pacific Gateway Hotel after staying at another local hotel, but I am disappointed to read that your experience was not what either of us would have expected it to be. I will pass on your comments to our housekeeping team but in regards to your... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

If I am in the Vancouver area, I try to stay here. I like to stay in nicer places but sometimes the cost gets out of hand. This hotel has great quality for the cost. It used to be a Delta and I would say the quality and service are better than before and the prices are lower. I really... More 

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Cape Breton Island, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Pacific Gateway last week on our return from Maui. The airport shuttle runs every 20 minutes, so that was a bonus. The room was modern, quiet and clean. We had breakfast in the on-site restaurant. The staff was very friendly, the service was quick and the food was terrific. We will definitely stay here the next... More 

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Victoria, Canada
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Met at airport by a very helpful and friendly driver with a new very clean van.. Same with bellhop. Great start to holiday. Well organized hotel, very clean and quiet. Good restaurant - friendly service. Only issue was background music in restaurant was way too loud. We have never had a problem at this hotel and would recommend.

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British Columbia
Top Contributor
147 reviews 147 reviews
22 hotel reviews
196 helpful votes 196 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel 20 Dec 2014 as departing for a two week holiday to Mexico. We like to travel to Vancouver and stay close as can be to a hotel that has a park package deal and stay overnight as well as arriving back. This is the Old Delta River Hotel we have stayed here for 15 years... More 

Was this review helpful? Yes 1
Canada
Top Contributor
84 reviews 84 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We got to stay here due to a cancelled flight, thank you Air Canada, and enjoyed our stay. The staff were helpful and pleasant and the room was comfortable and clean. Slept well. The next morning we had breakfast in the restaraunt and were met by very friendly and professional staff. Were made to feel at home. Would recomend this... More 

Was this review helpful? Yes 2
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear 2Greys Thank you for taking the time to post your review after your most recent stay. I am sorry to here that you stayed with us due to a delayed flight but also glad to hear our team took good care of you. We look forward to seeing you on your next stay with us. Barry More 

Vancouver, British columbia
Top Contributor
79 reviews 79 reviews
46 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I always stay here before flying out of town. Love it. Love the convenience of the location, restaurants and the free airport shuttle. It's slowly needing an upgrade but it's still good for what I use it for.

Was this review helpful? Yes 2
Qualicum Beach, British Columbia, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel many times over the last 15 years. It used to be my go to hotel any and every time I needed to get out of Vancouver with a start in Saskatoon. Then I moved to Vancouver Island 8 years ago and I chose another hotel because the then Delta was slip sliding away. I... More 

Was this review helpful? Yes 3
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Additional Information about Pacific Gateway Hotel at Vancouver Airport

Address: 3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pacific Gateway Hotel at Vancouver Airport 3.5*
Number of rooms: 374
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Also Known As:
Delta Vancouver Airport Richmond
Delta Richmond
Richmond Delta
Hotel Style:
#7 Romantic Hotel in Richmond
#9 Family Hotel in Richmond
#9 Business Hotel in Richmond

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