We arrived at 9:30 pm after a 10 hour flight from Europe, I had prepaid the room before we left, within 5 minutes of arrival we had our keyy cards and went up to the room only to find that the door would not open. I left my wife there with all the luggage went back to the desk. The...
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I recently had the fortunate though unexpected opportunity to spend an interim layover at the Delta Vancouver Airport hotel.
I was travelling from Victoria, BC to Kelowna and had planned my trip, with sufficient time to arrive in Kelowna before dark. Due to unforeseen ferry delays it was dark by the time I reached the mainland. I made the decision...
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Over the last few years we have used the hotel as our launch point for holidays and business ... they have at present a Bon Voyage package that gives you a one night stay and up to 3 weeks of free parking ... to say that the staff are professional does not give credit to their warmth ... the welcome...
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We stayed at the Delta Vancouver Airport after enjoying a wonderful Alaska Cruise. The final night before our return home. The reception was warm and inviting. The cruise was a celebration for our anniversary and milestone birthdays which fall in a two month span. At check-in, we were advised that we had been upgraded to a room on the executive...
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I wanted to say a big thank you to Arif who always greets people with a smile, he is so friendly and always has something nice to say. He was a big help to me when I was there recently for a meeting - helping me load and unload my many boxes. Thanks!
Dear Guest,
We are lucky to have Arif on our team at the Delta Vancouver Airport. As our Bell Captain he personifies what is the best in service industry and I will be sure to recognize him following your nice comments.
Our hotel has among the largest meeting ballrooms and board rooms in Richmond and we take pride in delivering...
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Stayed here again at the beginning of this week, coming back from a trip abroad. We can always count on good service, from the shuttle driver to the room staff, clean, comfortable rooms.
We always stay here when we travel abroad because we know the hotel and what to expect, and they have a great deal in that you can...
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Dear Guest,
I appreciate your kind comments after staying with us at the Delta Vancouver Airport. We consider ourself lucky to be able to host many guests from the Vancouver Island or interior of B.C. who look for a hotel to park, stay and relax before of after their flights.
We pride on consistently delivering a stay experience that is...
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Hello. We (my wife, myself, and her son) recently stayed at the Delta Vancouver Airport motel. It was to cost us 200.00 plus taxes. The woman atthe desk (who was quite nice) asked if we would like to upgrade to a better room overlooking the water for another $20.00 dollars more. We agreed and went up to our room. Two...
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Dear Guest,
I appreciate your feedback after staying with us and apologize that we were not able to exceed your expectations. My housekeeping team takes pride in their diligence and we have adressed the lamp shade that was overlooked.
Our views of the Fraser river or the mountains are well appreciated by our guests and I apologize again for not...
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We recently stayed at the Delta Vancouver Airport. While we were not flying out of the airport the hotel was very convenient to the ferry terminal after coming over from Vancouver Island. Parking was right outside of the front door and was relatively inexpensive by Vancouver standards. The rooms were an average size and the beds were very comfortable. The...
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Dear Guest,
I am thrilled that you enjoyed your stay at the Delta Vancouver Airport hotel. The Pier 73 restaurant right by the Fraser river boasts off one of the best patios and I am glad that you enjoyed dining there.
You will be also pleased to know that we are soon embarking upon the wireless internet project in our...
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The Delta Vancouver Airport was perfect for our one night stay over before going into the city.
The hotel runs a shuttle to the airport which is very close, had a very yummy restaurant and nice clean comfortable rooms.
The only main negative was there was no wi-fi in the rooms and the free wi-fi in the lobby was snail...
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Dear Guest,
I am glad that you like our location in close proximity to the airport. Pier 73 and Hemisphere North restaurants at our hotel provide a varied choice and our culinary team is thrilled to know that you enjoyed your Food & Beverage experiences.
Based on the feedback from our guests like you, we have started the process of...
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This hotel has a nice outdoor pool but it was closed for maintenance during our stay. The fitness room is fantastic. The onsite restaurants are also very good with several vegetarian choices. The rooms do not come with a fridge or a microwave but you can request that a fridge be placed in your room at not extra charge. The...
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Dear Guest,
You will be pleased to know that our pool is open and ready to be enjoyed by our guests. Thanks for the feedback on our Concierge team and I will follow-up to make sure that everyone provides the exceptional service that we take pride in delivering. I am glad that you took advantage of our Community shuttle which...
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