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Sandman Hotel Vancouver Airport

3.0 of 5 3233 St. Edwards Drive, Richmond, British Columbia V6X 3K4, Canada
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Sandman Hotel Vancouver Airport
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Sandman Hotel Vancouver Airport
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184 reviews from our community

Traveler rating
    19
    62
    65
    26
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rio de Janeiro, RJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars NEW

i would have given 5 stars (perfect) if not for the persistent cigarette smoke getting into my non smoking room on a non smoking floor. the good 1. exceptional quality and amenities. super clean and comfortable. has the "home" away from home feeling. everything (bathroom, a/c, lights, tv, internet port) works to perfection. i love the ambiance and quality of... More 

Was this review helpful? Yes
adonne14, Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. I am so glad that you enjoyed your room. I would like to personally apologize for the unfortunate smoking incidences that you experienced during your stay with us. We take our non-smoking room policy very seriously and I will look into these issues that... More 

kelowna
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff were very friendly at check in. We had a great sleep. Great for leaving your car while you are away, instead of at the airport. this hotel seems to be getting a renovation. The pool looked small but and the area near the fitness room was being worked on. Moxie's in the hotel was a bonus.

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Summerland, Canada
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had an unexpected stay at this Sandman - the area I was trying to fly into was fogged in. What I liked Wonderful updated room with an excellent bed and bedding. A short but restful sleep! Excellent bowl of Thai soup at Moxie's downstairs. Perfect for the tired traveller. Friendly and accommodating staff What I didn't like Long, long wait... More 

Was this review helpful? Yes 1
adonne14, General Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Guest, Thank you for your kind review. I am very pleased to know that you have enjoyed your recent stay with us. I apologize for the delay of the shuttle and the staffing levels at the hotel. We do our best to accommodate any emergency situations that we are not advised if in advance. Thank you again for taking... More 

Moncton, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My flight was unable to land at my destination. Air Canada put us up at The Sandman Inn. Check in was slow. The lone front desk clerk, was polite and friendly. He was overwhelmed by the rush of people. They should have had at least one other employee on shift. Hotel is in dire need of renovations, inside and out.... More 

Was this review helpful? Yes
adonne14, General Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Guest, I am very sorry for this disappointing experience. Thank you for your feedback regarding the renovations, we are currently in the in process of upgrading our hotel and have completed several rooms to date. I apologize for the delay in service one you arrived. We do our best to assist the airlines and airport in emergency situations, by... More 

Qualicum Beach, Canada
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 18, 2015

My husband and I stayed at the Sandman Hotel Vancouver Airport when we travelled to Punta Cana. We overnighted on our way there & on our way back. We parked our car there for the 2 weeks we were gone. The hotel is close to the airport & the shuttle ran every 1/2 hour which worked out well for us.... More 

Was this review helpful? Yes
adonne14, General Manager at Sandman Hotel Vancouver Airport, responded to this review

We are delighted you enjoyed your stay with us and thank you for the feedback! We look forward to seeing you again soon! More 

Powell River, Canada
Top Contributor
79 reviews 79 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 13, 2015

This is a great place to stay if you are flying from Vancouver Airport and need a place to park your vehicle. There are two Sandman Hotels within a short distance of each other, so be careful to not make the mistake we made when booking rooms with other freinds, or you may find yourselves in different hotels like we... More 

Was this review helpful? Yes
adonne14, General Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Guest, Thank you for your kind review. I am very pleased to know that you have enjoyed your recent experience with us and hope to welcome you back soon. Kind Regards More 

New York City, New York
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 7, 2015

I stayed at the Sandman Hotel because of the amenities that it offered, including a 24 hour airport shuttle, which was important since I was arriving at 1 am. However, the shuttle only runs once an hour, in which case it would be worth the cost of a taxi to get to the hotel given its proximity to save the... More 

Was this review helpful? Yes
adonne14, General Manager at Sandman Hotel Vancouver Airport, responded to this review

Thank you very much for taking the time to let us know how much you enjoyed your stay. Our Airport shuttle runs every 30 minutes to and from the airport. I apologize if this was not the case on your arrival. I will investigate this to ensure this does not happen again. We look forward to welcoming you back again... More 

Prince George, BC
Contributor
19 reviews 19 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 1, 2015

We were getting in late from an international flight and needed a place to stay before a long drive the next day and unfortunately, we chose to stay here. The check-in was smooth once we confirmed that we were at the right hotel ... there is a Sandman Signature just blocks away. The staff was by far the best thing... More 

Was this review helpful? Yes
adonne14, General Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Guest, Thank you for taking the time to share your comments. I apologize if your stay was not up to our usual Sandman standards. We recently upgraded our entire hotel, including the room you are in, which includes replacing all of the mattresses and the pillows (Pillows and extra blanket are located on the top shelf of the closet).... More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed December 25, 2014

Very convenient to airport or highway to ferry etc. Rooms are fairly spacious and comfortable. We were not bothered by noise from planes, but we were up and out pretty early in the morning. Maybe louder later in the day. Not sure if you would want to stay here for several days, but very good for overnight stay. Staff were... More 

Was this review helpful? Yes
adonne14, General Manager at Sandman Hotel Vancouver Airport, responded to this review

Thank you for choosing the Sandman Hotel Vancouver Airport for your recent visit to the Richmond Area. I am so glad you enjoyed your stay with us, and apologize if there was a mix up with your parties reservation on arrival. We look forward to seeing you again soon! More 

Kamloops, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 24, 2014

I have stayed in the Vancouver airport sandman for many years. I started when they were remodeling and have stayed as the service and atmosphere was always great. Now that the renos are reaching a final level the place fills fast as people find the hotel. It is around the corner from the sandman signatory but I would not trade... More 

Was this review helpful? Yes
adonne14, General Manager at Sandman Hotel Vancouver Airport, responded to this review

Thank you so much for your kind review - we are so happy you enjoy staying with us and appreciate your continued loyalty. We look forward to welcoming you back again soon! More 

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Additional Information about Sandman Hotel Vancouver Airport

Address: 3233 St. Edwards Drive, Richmond, British Columbia V6X 3K4, Canada
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sandman Hotel Vancouver Airport 3*
Number of rooms: 233
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Also Known As:
Sandman Hotel Richmond
Sandman Richmond

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