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Sandman Hotel Vancouver Airport

3233 St. Edwards Drive, Richmond, British Columbia V6X 3K4, Canada
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Sandman Hotel Vancouver Airport
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Sandman Hotel Vancouver Airport
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190 reviews from our community

Traveler rating
    20
    64
    66
    28
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (41)
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Nanaimo, Canada
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a room at the last minute due to late arrival of my flight. Got an excellent rate as a BC resident. Room was recently renovated and very clean and comfortable. The only problem was with the shuttle which had mechanical problems and took an hour to arrive at YVR for pick-up to the hotel. There is a Moxie's restaurant... More 

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Yukon, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed here in January, we had a wonderful stay, we were upgraded to a nicer room. The young man at the front desk was super nice and very personable! We will definately stay again. Free shuttle and close to the airport.

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Garden Bay, Canada
2 reviews
2 of 5 stars Reviewed 4 weeks ago

We booked a park and stay package before flying to the US on holiday. When we arrived there was a lineup at check in due to several cancelled flights and passengers with airline vouchers arriving. There was only one desk clerk, so it was a long wait. There were no free parking spaces available in the lot (perhaps partly due... More 

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adonne14, General Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Guest - Thank you for taking the time to let us know about your recent stay with us. I am very sorry for this disappointing experience. We do provide all of our guests an option to be upgraded to a suite if we have availability, I am sorry that you did not enjoy your upgraded experience in the loft... More 

Elora, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 7, 2015

I have stayed here at least 6 times and the quality for the price is unbeatable! Parking is free, there is a Moxies that is part of the hotel and it is very close to the major access points for the GVA

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Iqaluit, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 7, 2015

The rooms are lovely, it's close to the airport, and the price is good. BUT When I went to check out, I was presented with a bill for five nights, although I had stayed for three. Two nights had been duplicated. I showed the clerk the problem, and he protested that he had nothing to do with it; the computer... More 

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adonne14, General Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I am most disappointed to learn that your time with us was well below the expectation that you have come to expect from the Sandman Hotel Vancouver Airport. Certainly, this is not typical of the level of service and accommodations for which our hotel is well... More 

Kitchener, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 25, 2015

We had a layover between flights and reserved a room here. The room was very dated and wasn't very clean. Came in late so we didn't get to moxies downstairs. Tim Horton was close by in the morning. Shuttle was handy

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adonne14, Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Guest, I am very sorry for this disappointing experience. This is certainly not the usual Sandman Hotel Vancouver Airport standard. I would highly appreciate if you can get in touch with me directly in order for me to try and rectify this experience to your satisfaction. Warm Regards, More 

Rio de Janeiro, RJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 23, 2015

i would have given 5 stars (perfect) if not for the persistent cigarette smoke getting into my non smoking room on a non smoking floor. the good 1. exceptional quality and amenities. super clean and comfortable. has the "home" away from home feeling. everything (bathroom, a/c, lights, tv, internet port) works to perfection. i love the ambiance and quality of... More 

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adonne14, Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. I am so glad that you enjoyed your room. I would like to personally apologize for the unfortunate smoking incidences that you experienced during your stay with us. We take our non-smoking room policy very seriously and I will look into these issues that... More 

kelowna
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 13, 2015

The staff were very friendly at check in. We had a great sleep. Great for leaving your car while you are away, instead of at the airport. this hotel seems to be getting a renovation. The pool looked small but and the area near the fitness room was being worked on. Moxie's in the hotel was a bonus.

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Summerland, Canada
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 28, 2015

Had an unexpected stay at this Sandman - the area I was trying to fly into was fogged in. What I liked Wonderful updated room with an excellent bed and bedding. A short but restful sleep! Excellent bowl of Thai soup at Moxie's downstairs. Perfect for the tired traveller. Friendly and accommodating staff What I didn't like Long, long wait... More 

Was this review helpful? Yes 1
adonne14, General Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Guest, Thank you for your kind review. I am very pleased to know that you have enjoyed your recent stay with us. I apologize for the delay of the shuttle and the staffing levels at the hotel. We do our best to accommodate any emergency situations that we are not advised if in advance. Thank you again for taking... More 

Moncton, Canada
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 27, 2015

My flight was unable to land at my destination. Air Canada put us up at The Sandman Inn. Check in was slow. The lone front desk clerk, was polite and friendly. He was overwhelmed by the rush of people. They should have had at least one other employee on shift. Hotel is in dire need of renovations, inside and out.... More 

Was this review helpful? Yes
adonne14, General Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Guest, I am very sorry for this disappointing experience. Thank you for your feedback regarding the renovations, we are currently in the in process of upgrading our hotel and have completed several rooms to date. I apologize for the delay in service one you arrived. We do our best to assist the airlines and airport in emergency situations, by... More 

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