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Sandman Hotel Vancouver Airport

3233 St. Edwards Drive, Richmond, British Columbia V6X 3K4, Canada
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Sandman Hotel Vancouver Airport
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252 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

Thought Sandman was THE BEST of the hotel brands...honestly? Meh. It was alright. Nothing to great and nothing terrible. If you need to stay over for the night, this is the perfect place for you. The hotel shuttle is there to take you to the airport, there is a moxies attached to the hotel itself which is great and the... More 

Helpful?
Thank nate m
Oliver, British Columbia, Canada
Level Contributor
147 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The room was okay, the price is okay and you can park and fly which is good. The room is quite small and choppy with a very small bedroom, bathroom and then a living room. We stayed two nights a week apart and both times they had my name wrong for the booking. The first night when we checked out... More 

Helpful?
Thank Hilary D
Victoria, Canada
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Convenient location with good restaurant on site. Close to other dining options as well. Room had recently been updated minus the bathroom. Dirty bathroom with pealing, mouldy wallpaper. Flickering bathroom bulbs were very annoying. Staff were pleasant but little effort to say hello or greet you.

Helpful?
Thank Picky_BCTraveler
Jesse_Steele, Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Picky_BCTraveler, We appreciate you taking the time to review for your recent stay with us. Your comments are important as it let's us know what areas that we need to improve on. We are just about to continue the process of renovating our bathrooms in the coming months (we have completed about 30% so far). We have taken note... More 

Montreal, Canada
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Simple airport hotel that is good value It is starting to show its age and some times drops the ball but it's staff do their best to correct the problems On arrival the first room I was shown the air conditioner did not work (tiny window unit that even working would have had a chalange to do the job) The... More 

Helpful?
Thank John D
Jesse_Steele, Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear John D, We are delighted that you enjoyed your stay with us! Thank you for your feedback, we will definitely look into your comments about the air conditioner and phone in the room. We look forwards to seeing you again soon! Regards, Jesse Steele Rooms Division Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Went for a long weekend to Richmond to stay in a hotel and trust me this one definetly was perfect! Swimming pool and hot tub was great for my family of 4 and room service was amazing! We ended up getting a free upgrade to a loft and boy was it delightful! King size bed with a queen size sofa... More 

Helpful?
Thank Jello05
Jesse_Steele, Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Jello05, Thank you so much for your kind review! Thank you for your comments regarding our loft suites - We have recently upgraded them, and they have quickly become our most popular room type! We look forward to welcoming you back on your next trip to Vancouver. Best Regards, Jesse Steele Rooms Division Manager More 

Lincoln, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have just stayed for 2 1night stays whilst travelling in BC. Very efficient free shuttle service to hotel which is about 10 minute drive from VCR airport. All the staff, check in, house staff and the bar and waitress service in Moxie's Grill, were welcoming, efficient and helpful. My room was even number which fronts the highway, but it was... More 

Helpful?
Thank drphilgood
Jesse_Steele, Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Drphilgood, Thank you for visiting the Sandman Hotel Vancouver Airport and for taking the time to review us. I am delighted you enjoyed your stay and that you were pleased with your room and amenities. . I hope another occasion will bring you back to the Richmond area in the near future as we look forward to welcoming you... More 

British Columbia
Level Contributor
204 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Attended in Dec 2015 as traveling out of country next day. Room with parking package very reasonable and vehicle parked close. We had K. Wang, friendly I think fairly new but pleasant, smiling, and tried to be helpful. Our room was on the third floor on the E or Mt Baker side and quiet. We used the attached Moxie's restaurant... More 

Helpful?
1 Thank softsand-13
Jesse_Steele, Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear SoftSand-13, Thank you so much for taking the time to review our hotel. We are glad you enjoyed your stay with us and that Kai, David and Kenneth were able assist you, and I will make sure that your comments are shared with them. I have advised Moxie's of your comments to ensure that the appropriate changes are made... More 

Burnaby, BC
Level Contributor
57 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed January 1, 2016

There are two Sandmans within walking distance of each other. I've stayed at the other one (which is much larger), and it was okay but nothing to write home about. This one was much better. The front-desk service was excellent, and there's a Moxie's restaurant attached to the hotel which is open late. The room, while on the small side,... More 

Helpful?
Thank BigTim78
Jesse_Steele, Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear BigTime78, Thank you very much for your kind comments. We take pride in knowing that we have lived up to your expectations. We look forward to having you stay with us again in the future! Best Regards, Jesse Steele Rooms Division Manager More 

Vancouver, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 1, 2016

It's a good hotel. Not quite like Sandman Signature that I stayed the trip before in Vancouver although had a nice overall experience at Sandman Vancouver Airport. Location: Airport shuttle was on time and effective. Service at the hotel was good. The manager was accommodating even with the late night 3 AM arrival. Service: Service was good. Not extraordinary but... More 

Helpful?
Thank BenjaminN93
Jesse_Steele, Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear BenjaminN93, We are so glad you enjoyed your stay with us - Thank you for taking the time to share your experience and we hope to see you again in the future! Regards, Jesse Steele Rooms Division Manager More 

Vancouver, B.C.
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 28, 2015

My husband and I spent the night before a morning flight, at the Sandman Hotel Vancouver Airport. The stay and fly package included one night's accommodation, 15 days parking, shuttle to and from the Airport, and free wifi in the room. It cost us only an additional $10 compared to Park N Fly. As long as it remains competitive with... More 

Helpful?
Thank Angela M
Jesse_Steele, Manager at Sandman Hotel Vancouver Airport, responded to this review

Dear Angela M, Thank you so much for your kind review. We are so pleased you enjoyed your stay with us, and we are looking forward to welcoming you back again in the future! Regards, Jesse Steele Rooms Division Manager More 

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