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Executive Airport Plaza Hotel & Conference Centre Richmond

7311 Westminster Hwy., Richmond, British Columbia V6X 1A3, Canada
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Executive Airport Plaza Hotel & Conference Centre Richmond
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Executive Airport Plaza Hotel & Conference Centre Richmond
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427 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Level Contributor
369 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice to have a free hotel shuttle picking you up at the airport. This was my first time in Vancouver and the hotel staff upgraded me to a suite, which had a balcony view of the courtyard. I only stayed there for 1 night but that was nice gesture from them. The room looked pretty clean with a flat screen... More 

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Cambridge, ON
Level Contributor
109 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for 2 nights, but due to a mix up in the reservation we had to check out for 3 hours and then check in again. As a family of 5 finding the right accommodations can be challenging at times, and the second room only slept 4 comfortably. Based on these previous comments I would say the service... More 

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Burnaby, Canada
1 review
4 of 5 stars Reviewed 1 week ago

The front office manager, Laura went out of her way to accommodate myself and my family during a wedding event. It was because of Laura that I could attend with ease and she went above and beyond the call of duty. Laura and the front desk staff were outstanding and even the shuttle bus drivers were pleasant and helpful. Great... More 

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Olympia, Washington
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Executive earns a 5 rating because of the terrific 1-day layover package of services we received in route to a trip to Ireland. We stayed there on June 22, 2015. Upon our arrival, we were pleasantly surprised by an upgrade to a very clean, top floor suite w/a great view of Vancouver. Executive also offered us a very cost effective... More 

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Castlegar, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed there last week for 1 night. Rooms where clean and bed was comfy. There was a few water stains on the ceiling that they should have been fixed better. Being that the hotel is only a couple blocks from the sky train we left our vehicle at the hotel and took the sky train down town which was a... More 

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1 of 5 stars Reviewed 4 weeks ago

Facilities and services are much under our expectations. We didn't fell be treated friendly and politely from the receptionist when he asking us to present our ID. We couldn't sleep well because of the noise from air conditioner. It took us about two hours ,they reluctantly move us to another room but not much improvement for the noise. We were... More 

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GM_Airport, General Manager at Executive Airport Plaza Hotel & Conference Centre Richmond, responded to this review

We are sorry that we had no ability to move you, upgrade you or in general find a perfect solution to your concerns. We are clear that some of the HVAC units ,due to the immense heat in recent weeks , were struggling and being noisy because of it. We never want a guest to feel that they are being... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We had last minute hotel catastrophe and decide to just get away for a local trip. Adele and staff were just wonderful to accommodate us,especially with our little one. We highly recommend this hotel!!

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Inuvik, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 27, 2015

We were travelling through during FIFA, the hotel overbooked and we were upgraded to a single bed apartment. The room was separated into to 2 floors. The furniture wasn't fancy like you would imagine for a penthouse suite. But it wasn't dated either. Close to Lansdown mall and a few restaurants. Large Park across the road for family outings.

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Level Contributor
3 reviews
1 of 5 stars Reviewed June 23, 2015 via mobile

I was expecting to stay in a hotel like Marriot or Coast Harbour, but I wanted try somewhere new. It wasn't a right choice. The outside picture that they are showing is the furnished apartment building. The hotel part seems like that it used to be a motel and cosmetically facelifted with sn old fridge and an old AC, which... More 

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GM_Airport, General Manager at Executive Airport Plaza Hotel & Conference Centre Richmond, responded to this review

We are sorry to hear that your recent stay with us was not what you had expected. Our hotel does have a mix of guest room inventory and you clearly did not experience our newly upgraded Condo’s or our Plaza tower which is equal to any other hotel brand. The pool does have a heater but during the hot season... More 

Penticton, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

Everything was great from the price to the room to the employees. The people at the front desk were very, very helpful for whatever questions I had. Anytime I have to stay in Richmond I would ALWAYS choose this hotel.

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