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All 24 Richmond hotels

Executive Airport Plaza Hotel

3.5 of 5 Hotel   |   7311 Westminster Hwy, Richmond, British Columbia V6X 1A3, Canada
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Executive Airport Plaza Hotel
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Ranked #19 of 24 hotels in Richmond
A recent review
4 of 5 stars reviewed 1 week ago
PeachlandCalculator Kelowna, Canada
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328 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Kelowna, Canada
Top Contributor
152 reviews 152 reviews
63 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in Richmond for a two-day meeting at this location. At check-in there was a line-up but with only 4 positions it was a bit slow. However at other times I saw the desk empty so there would be no wait. Room was large, clean and quiet. Bed was comfortable. I thought the bathroom was a wee bit small... More

Was this review helpful? Yes 1
Williams Lake, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked a room on-line two months before our arrival for a 4 night stay. Our family of 4 was placed in the middle of international flight crews who kept to various sleeping/waking schedules. Loud parties, all night tv's, noisy people in the hallways meant very little sleep for us, and our request to be moved to a quieter area... More

Was this review helpful? Yes 2
GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

We appreciate you taking the time to provide feed back on your recent stay. As per our follow up conversation the mistake by the restaurant server was adjusted on your account and we are sorry that this caused a upset to you. Being placed in the midst of a Airline Crew is in most cases a guarantee for quiet since... More

Melbourne, Australia
Top Contributor
181 reviews 181 reviews
17 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed March 16, 2014

This was a short overnight stay for us, in transit from Anchorage, Alaska, to Calgary. Transport from and back to the airport is every half hour in a bus shared with another nearby hotel, and takes around 10-15 minutes once you're on the bus. The hotel was modern, clean and comfortable and we had a good night's sleep.

Was this review helpful? Yes 3
Victoria, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

I was very satisfied with the Executive Airport Plaza Hotel for the most part. (+) I enjoyed the friendly & efficient frontdesk service, good rate, amenities, great housekeeping service and the way the room was set up. I was happy to have a room with a jacuzzi and a min-kitchen/bar AND a king size bed for such a good rate.... More

Was this review helpful? Yes 1
Whitehorse, Canada
Top Contributor
74 reviews 74 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 9, 2014

I was not overly impressed with the room. It was nothing special but we were only there for one night. The Wi-Fi was spotty and the bathroom could use some sprucing up. They were co-operative with providing us with shuttle service at 3am so was appreciative of that. I chose this hotel to meet my daughter at before our trip... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 5, 2014

Overall ... The room was quiet, clean, bed comfy, did not enjoy the breakfast....definitely not good value for the $$$...if I were to stay again I would order off the menu. We did get in to the airport at midnight and the airporter was finished at 11, we called them on the curtesy phone that is to the right of... More

Was this review helpful? Yes 2
GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

We appreciate the positive comments about your recent stay. While our breakfast buffet is the overwhelming choice of our clients we regret if we failed you on this point in any manner. It is our teams desire to transfer clients conveniently to and from Vancouver International airport 24/7 even if it requires a quick phone call ( 11pm to 6.00am... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 1, 2014

I was here for a weekend workshop. The lobby and conference room were very attractive, however the elevator, hallway and room were not so great. A room card was needed in the elevator, but no instructions were given on it's use. The light for our floor was burned out so it was hit or miss whether we were actually going... More

Was this review helpful? Yes 2
GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

Thank you for taking the time to provide us with feed back on your recent stay. While we would love to have every guest experience a perfect stay ,we clearly failed you on our Food and Beverage side. The room card needed for your access to the guest room floor will be better explained by our guest service agents because... More

Merritt, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 21, 2014

Out of all the Motels, Inns, Hotels and Apartments I have rented or stayed at while travelling for business, this is easily one of the worst I've encountered. I'll go through it in order: - Reception was terrible. The man must have been having a bad day or something because when he wasn't ignoring us he was ignoring the poor... More

Was this review helpful? Yes 3
GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

While reviewing your feed back I checked our internal service logs and failed to establish which room you may have stayed in. While most of our clients use our WiFi extra Ethernet cables are always available with guest services. Our bedding is replaced on a scheduled basis as we believe the comfort of our clients is of paramount importance. Our... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 16, 2014 via mobile

Stayed 2 nights and while room rate reasonable he quality of the stay was mediocre. Room service menu pretty limited and the one meal I ordered was completed incorrectly and almost inedible due to heavy dose of salt. Main area of room nice and comfortable but the bathroom dated. Very long wait for shuttle upon arrival, close to an hour.... More

Was this review helpful? Yes 1
Prince George, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed February 8, 2014

This hotel was my corporate hotel for a number of years up until 2005 when things started to go downhill. There were nicer hotels nearby and eventually myself and my staff stopped going to the Exec. Reason-smoke smells. At one time or another I believe all the rooms in the main tower on floors 3 and 4 were smoking rooms.... More

Was this review helpful? Yes 3
GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

Any time our guest provide feed back we appreciate it ,thank you. However we have been a NO SMOKING hotel for many,many years. Clients who ignore this fact ,and smoke ,are charged for us having to sanitize the room completely . We hope that future travels will bring you and your team members back to the comfort of our property... More

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Additional Information about Executive Airport Plaza Hotel

Also Known As:
Executive Airport Plaza Richmond
Address: 7311 Westminster Hwy, Richmond, British Columbia V6X 1A3, Canada
Location: Canada > British Columbia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Executive Airport Plaza Hotel 3.5*
Official Description (provided by the hotel):
Our 302 Room Full Service Hotel is an outstanding place to stay. We feature 3 Restaurants including Carvers Steakhouse which is rated as the # 1 Restaurant out of 369 Restaurants in Richmond. We also have a brand new Irish Pub as well as Tivoli's Restaurant for Breakfast and Lunch. Our rooms feature anything from Standard Hotel rooms to Full 1, 2 and 3 Bedroom Furnished Condo Apartments. In addition we are just blocks away from the Richmond Centre Mall, Skytrain to Downtown Vancouver and many additional restaurants and much more shopping! ... more   less 
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