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All 24 Richmond hotels

Executive Airport Plaza Hotel

3.5 of 5 Hotel   |   7311 Westminster Hwy, Richmond, British Columbia V6X 1A3, Canada
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Executive Airport Plaza Hotel
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69%
Ranked #21 of 24 hotels in Richmond
A recent review
3 of 5 stars reviewed 5 days ago
geveyanjak
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350 people have reviewed this hotel

Traveler rating
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    57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The Hotel is outdated both inside and out. TV is an old flat screen TV, rooms we got was small and refrigerator was barely working. Bathroom looks old and feels as well. Airconditioning is noisy, didn't sleep well.

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Edmonton, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Booked this hotel via Travelocity mystery hotel savings - July 12 and July 13, I was picking in between 2 similar deals with $5 difference. Once paid, I thought I got a good deal, $90.55 per nite + taxes & fee. The pictures look very nice on the web. Once I arrived at the hotel, I found that there's two... More

Was this review helpful? Yes 1
GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

While we do have a group of buildings each constructed in different years, all provide a service standard which has clients returning time after time. It is regrettable that no smile or friendly welcome was evident when you approached our guest service agents- your comments have been reviewed with those team members. Pool and Hot Tub areas are supplied with... More

Top Contributor
148 reviews 148 reviews
146 hotel reviews
254 helpful votes 254 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed one night because of Hotwire. It was immediately clear that my room should have been refurbished at least 10 years ago. It wasn't in the tower or main building, but in the building across the way from the front desk. The room had 8 pot lights, giving a sense that you were in someone's basement. I suspect management... More

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GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

Our Court Yard building, while the oldest of our 3 buildings, receives constant upgrades. Curved shower rods are slated for this building. Windows in every room open for fresh air and many have full balconies. Safes are being relocated to a better location in the room to eliminate any warped shelves. We regret that you did not enjoy the overall... More

campbell river
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

There's three of us checked in this hotel. We need extra towel and linen. My husband went to the front desk and requested one and he was told someone will bring it up. An hour later, no towel was brought up. I phoned the desk, and was told someone will bring it up at 12:15am when the crew will be... More

Was this review helpful? Yes 1
GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

We clearly did not respond to your request in a timely manner, for which we are truly sorry. We have spoken to our night team to show those team members how this could have been handled much better on our part. Please accept our apologies, we know we failed to deliver that excellent Executive experience. More

Marysville, Washington
1 review
5 of 5 stars Reviewed 1 week ago

I was traveling with Lulu for fun. Staff, room and service was great! Best hotel when traveling with a small pet.Proximity to shopping was great. The Irish bar had wonderful staff, music and food. I was able to purchase some electronics near Richmond Mall. The only downside was the internet service.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room we were in had a funky smell as soon as you walked in. I couldn't quite place it at first, but I figured it out near the end of our three night stay. The carpet by the entry and bathroom must have been urinated on quite profusely as you could also smell something used to try to mask... More

Was this review helpful? Yes 2
GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

Your comments are appreciated. While management and our housekeeping team have visited every room in search of this odor we have not come across that funky smell. It is regrettable when anything detracts from a pleasant stay and we are truly sorry that a smell of any nature ruined your recent stay experience. More

Vancouver Island, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We rented a 2 bedroom suite in the condo tower for five nights. The unit, and the hotel in general from what we saw, is old and worn. The appliances looked like they were original to when the condo tower building was built in the '90s. The blinds in the living room were ridiculous - opening or closing them (necessary... More

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GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

We appreciate your comments and assure you that we are in the midst of renovating all condos. New appliances( Stainless Steel ) ,new carpet , granite counters in the kitchen and bathrooms, sofa beds which offer a great night sleep and HDTV flat screens in all rooms plus a number of other upgrades. We hope you return soon to enjoy... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Tube tv ' s, 70 's tile in the bathroom, bed is like sleeping on a bag of rice. So sad I paid for 2 nights already. TV doesn't even have a guide... seriously stuck in the 70s hotel. Loud air conditioning. The only good thing was the price I guess but I'd rater be at the Super 8!

Was this review helpful? Yes 1
GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

Thank you for your comments about your recent stay with us. Soon the last of our rooms will receive new flat screen HDTV’s .In years past we would receive monthly TV guides however the are no longer available to us , we are truly sorry ! AC units when placed under high demand during hot spells tend to be a... More

Prince George, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

Did not get the room we reserved on line. Upon checking in to the hotel we were told that the room we were getting was an upgrade. It was an apartment with a single bed, queen bed and pullout couch. I said that I wanted to have the room that I had reserved as that as why I had chosen... More

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GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

We regret if we caused you a less than excellent stay because your room category was not available. Every effort is made to provide the room category booked but if other guest have extended their stay, which happened , causing a need to switch than we try to upgrade to a higher category i/e condos. More

Parksville, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

This was our second visit to this hotel. On our first visit in November 2013 we wanted a reasonably priced and clean room to sleep as our flight back to Vancouver was too late to return to the Island. The shuttle picked us up and staff at front desk were helpful and friendly. We booked again this weekend for two... More

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Additional Information about Executive Airport Plaza Hotel

Address: 7311 Westminster Hwy, Richmond, British Columbia V6X 1A3, Canada
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Executive Airport Plaza Hotel 3.5*
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Also Known As:
Executive Airport Plaza Richmond

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#15 Business Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
Our 302 Room Full Service Hotel is an outstanding place to stay. We feature 3 Restaurants including Carvers Steakhouse which is rated as the # 1 Restaurant out of 369 Restaurants in Richmond. We also have a brand new Irish Pub as well as Tivoli's Restaurant for Breakfast and Lunch. Our rooms feature anything from Standard Hotel rooms to Full 1, 2 and 3 Bedroom Furnished Condo Apartments. In addition we are just blocks away from the Richmond Centre Mall, Skytrain to Downtown Vancouver and many additional restaurants and much more shopping! ... more   less 
Number of rooms
350

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