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Executive Airport Plaza Hotel

7311 Westminster Hwy, Richmond, British Columbia V6X 1A3, Canada
Hotel amenities
Executive Airport Plaza Hotel
Best prices for: 1 room 1 guest
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Ranked #21 of 24 Hotels in Richmond
A recent review
3 of 5 stars reviewed 3 weeks ago
Stacie M Kelowna, British Columbia, Canada
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394 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kelowna, British Columbia, Canada
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 3 weeks ago

There are two parts to this hotel. The tower and the courtyard building. We were put into the courtyard building which is older. We didn't pay a lot of money, so the value was acceptable. It's clean, newer furniture and fixtures. The pool was average, clean. The location is really good. Walking distance to great restaurants, shopping, the sky train... More 

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GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

We do appreciate your comments and hope to have you return soon. We recommend that you book well ahead of your travel date so that you can be assured a booking in the Plaza or condo building. More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I always book with them whenever I need to and they are always convenient, cost effective, and i like their location because it's central. Quick and easy check in check out. They also gave me a complimentary upgrade just because one was available at the time. They're great!

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Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is close to the airport and offers a friendly courtesy van pick up. The lobby looks spiffy but the rooms not so much. My room was dark, dungeon like. Old everything with cheap me items and furniture. It's ok for a night or two but that's about it. Staff was ok. Didn't seem particularly welcoming. The location is... More 

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Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a group of five of us staying in a two bedroom suite for one night because we had a sporting event the next day in Richmond. Split between the five of us the price was okay, not super cheap, not too expensive. The room was a good size for our group, it had a living area, a kitchen,... More 

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Terrace, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 18, 2015 via mobile

I recently stayed two nights in a suite at the the executive. The hotel staff was not very helpful. They gave us wrong directions twice. They charge for local calls. The location of the hotel was good only because it was a 5-7 minute walk from Richmond Centre Mall which has a sky train station. It is a high traffic... More 

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GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

We regret if our Guest Service agents did not reflect a helpful attitude and will address this with our team. Your positive comments about our location are much appreciated since this is a major benefit for all our guest who want to have easy access to the city center of Vancouver. The separate locations of our pool and hot tub... More 

Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 15, 2015

Room: We started off on the 1st floor with a hyper barking dog blarring thru our walls. I called front desk straight away to move rooms. They kindly upgraded us to a room with a little kitchenette, living room and balcony so we were totally happy with that. Amenities: We booked the room to swim in the pool and hot... More 

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GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

We are sorry if the Hot Tub was not in the proper state of cleanliness. Our staff members at Guest Services have been spoken too as we clearly do not find their response acceptable. The Hot Tub is cleaned ,in detail, every morning before opening with all chemicals balanced to assure the safety for all guest and throughout the day... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 5, 2015

Second time staying in January. Once again upgraded from the courtyard room I booked. First time good. This time the room was slightly larger which was very nice. Unfortunately directly above the pub, which by the way is a great place to eat and have an evening drink. Unfortunately the Disc Jockey for the obviously hearing impaired started mid way... More 

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Sydney, Australia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 4, 2015

Booked here to rest and relax before a late flight back to Sydney. Desk staff on arrival were not particularly friendly. Asked for some milk for our room and just told " we don't have that here, you can go three blocks down and may be able to get some at the drug store." In the pouring rain no less!... More 

Was this review helpful? Yes 1
GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

We are sorry that a team member of our hotel would make such little effort to get some milk for you. Clearly as a full service hotel, milk is available in the building. Thank you for the positive comment about our desk staff at check out time. Your feed back is very much appreciated, even if on this occasion we... More 

Prince George, Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 3, 2015

We stayed recently at the Executive Airport Hotel to attend a tournament at the Richmond Olympic Oval. The hotel was a very convenient walk. We arrived late at the airport and called for a ride which came very quickly. We also enjoyed an room upgrade. Service, staff was great and the room was very nice. Will stay again.

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