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All 24 Richmond hotels

Executive Airport Plaza Hotel

3.5 of 5 Hotel   |   7311 Westminster Hwy, Richmond, British Columbia V6X 1A3, Canada
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Executive Airport Plaza Hotel
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Ranked #21 of 24 Hotels in Richmond
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375 reviews from our community

Traveler rating
    140
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    58
    37
    25
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66
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30
155
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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1 review
4 of 5 stars Reviewed 1 week ago

we stayed at this hotel for a night, the room is nice and comfy, and its our first time visiting Vancouver we don't know much about the neighborhood, so we asked one of the front desk Leo for advise for restaurant and places to go, the staff was being very helpful and the room is exactly what we expected. We... More

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San Diego, California
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a meeting in the hotel, most of the meeting attendee are happy with the hotel. I want to specially mention the effort of sales administration staff and the Director of Catering Sales in accommodating our meeting needs and help facilitating a successful meeting. This is not a fancy big hotel, but there facility is clean and their service... More

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Sechelt, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

I stay in Executive Hotels often and they are great. But I will not stay in this one again. Our room was shabby, old, way in the back of the hotel. The hallways were shabby and alcoves and other common areas were stacked with old furniture and office equipment. Our toilet ran and made a lot of noise, the sheets... More

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GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

We appreciate that you frequently use our hotels and find it very sad that here in Richmond we failed you. While we do have a broad mix of different hotel rooms from standard rooms to deluxe condos we constantly upgrade furniture and linen. If our team member did not assume responsibility for your ticket I invite you to contact me.... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I'll start with the positives. The room was quite clean as was the entire facility. Staff were all quite nice. I was especially impressed with the concierge who helped save me from disaster when I realized the airport lost my suit the night before I had to be at an awards ceremony in the conference room. He was able to... More

Was this review helpful? Yes 1
Golden, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked this stay online before I read the reviews on Trip Advisor and many of the reviews were not very good. I was nervous but there was no need. This is an older hotel but the rooms and common areas were very clean and the front desk staff was knowledgeable and helpful. The linens were clean and crisp. The towels... More

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Fruitvale, British Columbia, Canada
Top Contributor
104 reviews 104 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the second time we have stayed here. This time we were put in a suite on the 18th floor. The room was wonderful and the view was spectacular. All the hotel staff we came in contact with were polite and helpful. The bed was really comfortable. Checkin and out was quick and easy. The only downside was our... More

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Manila, Philippines
Top Contributor
135 reviews 135 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel twice within a month, first in a single room. The hotel is dated but good enough if you are just to sleep the night since most of the time we were out on tour. The toilet seems small and dated but fine. All the basics are provided for, including a drip coffee maker which seems... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2014

This place was a total dump. Booked a room here last minute because the pictures on the website looked great and the reviews that I found on other websites were glowing. I don't know if the pictures were really old, were just not from the area of the hotel we stayed in, or what, but they definitely did not reflect... More

Was this review helpful? Yes 1
GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

We regret that we supplied a less than perfect stay to you. While Hotel Security is critical we know that having to walk around the building to use a Key Carded lock is not convenient ,sorry. Our housekeeping staff has been made aware of your very valid concern of being disturbed while a DND was on your door. That TV... More

Shanghai, China
1 review
2 of 5 stars Reviewed October 7, 2014

I stayed in Executive Plaza Richmond with family since Oct 5th 2014 for holiday. Everything is fine except the 2nd day evening (Oct 6th 2014), when we back to room and find that there is no bath towers. I called front desk and the staff called Ada answered the phone. In stead of appology, she asked me to get downstairs... More

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GM_Airport, General Manager at Executive Airport Plaza Hotel, responded to this review

Our staff member has been spoken too, clearly her response is not acceptable to us. ! We pride our self to be guest service focused, sorry if we failed you in any manner. More

Kelowna, Canada
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 1, 2014

Staff is wonderful with the exception of staff on late at night. They seemed young and inexperienced. Rooms were clean, some more modern than others. This is a combination hotel/apt.hotel so some in the Executive Tower live there full or part-time. Convenient location with hospital across the street, medical ctr. next door. Big mall 2-3 blocks away and liquor store... More

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Additional Information about Executive Airport Plaza Hotel

Address: 7311 Westminster Hwy, Richmond, British Columbia V6X 1A3, Canada
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Executive Airport Plaza Hotel 3.5*
Number of rooms: 350
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Also Known As:
Executive Airport Plaza Richmond

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