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Holiday Inn Vancouver Airport

Certificate of Excellence
3.0 of 5
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10720 Cambie Road, Richmond, British Columbia V6X 1K8, Canada
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1 room 1 guest
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Holiday Inn Vancouver Airport
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392 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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    (392)
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    (90)
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All months
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great family room rate if you would culturally be able to bear with less privacy, close to the airport, decent restaurant with nice service and free dollar couppns during promotion, helpful reception desk, free business center if you would prefer print out boarding pass ahead of departure...the only bone to pick would be their day shuttle service, which could takes... More 

Was this review helpful? Yes
Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Clean, quiet. good food, pleasant staff, overall a very nice stay. I would recommend for business travel as well as leisure. Very convenient location for airport travel as well as shopping. Parking available.

Was this review helpful? Yes
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this review

Dear GR, Thank you for choosing to stay with us during your visit to Vancouver and for posting a review of our hotel on Tripadvisor. We are very pleased to know that our location was convenient for your stay and our staff was very pleasant. We look forward to your next visit with us! More 

Ottawa, Canada
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After staying at the Delta Calgary Airport hotel, which was considerably cheaper, what a let down! Had a queen suite which was dated and the bed was hard. I was there for 4 nights and kept getting woken up from noisy neighbors and noisy window air conditioning. The wifi, which was free was slow and very strange. I could connect... More 

Was this review helpful? Yes
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this review

Dear Petnutz, Thank you very much for posting a review of your stay on Trip Advisor. My sincere apologies for the inconvenience you may have experienced during your time with us. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. In our attempt to serve you better and retain you as one of... More 

Victoria, Canada
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed here several times and always was a clean and good place to stay, close to the airport and close to the border for me 15 min or so, also away from downtown but easy to get there via sky train. just like most hotels around the area its pricey but you may find a good deal on bidding for... More 

Was this review helpful? Yes
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this review

Dear lovetoeat1960, Thank you very much for posting a review of our hotel on Trip Advisor. We are very pleased to read that you had a very good experience at our hotel. Thank you for choosing to stay with us and we look forward to your next visit! More 

Grandview Heights, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I were in Vancouver for the women's world cup in July 2015. We were in a bind because every hotel was overbooked but Vonell helped us stay in our room all weekend. She worked with us one-on-one and followed up with us to keep us in the same room and make sure we were comfortable. We were... More 

Was this review helpful? Yes 2
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this review

Dear Christabanks1, Thank you for choosing to stay with us and for taking the time to write a review. We are delighted to hear that Vonell was able to work with you during such busy and hectic time. Making our guests feel comfortable during their time with us is one of our priority and we are happy to know that... More 

Ontario
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed 2 nights here, one after arriving at the airport and one before flying home again. Our rooms were good quality and very solid. The parking garage is accessible right from the lobby, but the hotel charges extra for it. They also do not provide a breakfast buffet as part of the room cost, but there's... More 

Was this review helpful? Yes
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this review

Dear RVW, Thank you for choosing to stay with us and for taking the time to write a review. We are happy to hear that our hotel was convenient for your stay. As a full service hotel we do not offer complimentary breakfast. It was a pleasure to have you as our guests and we look forward to your next... More 

Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Good experience. Pros: fast wifi. Location location location. Takes only 20 min from downtown vancouver. Quiet area. Great room with excellent service. Very satisfied with room service. Cons: no breakfast here. But they have mcdonalds next door

Was this review helpful? Yes
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this review

Dear Cindy C, Thank you for choosing to stay with us and for taking the time to write a review. We are thrilled to hear that our location was convenient for your stay and your were satisfied with our fibre optic internet. Unfortunately we do not offer complimentary breakfast but our restaurant does serve breakfast everyday from 6:30am-11am. It was... More 

Mississauga, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms are a good size with clean, comfy beds. Free WiFi is a bonus. The Foggs & Suds Restaurant serves an excellent variety of beer from all over the world; local BC wines and the food was delicious.

Was this review helpful? Yes
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this review

Dear Dale F, Thank you for choosing to stay with us and for sharing your experience. We are very happy to hear that you enjoyed our comfy beds and our wide variety on beers served at the Fogg 'N' Suds. It was a pleasure to have you as our guest and we look forward to your next visit! More 

Hemel Hempstead, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was clean and the bed was comfy but we booked a room for two adults and two children and the room was so cramped we couldn't even bring in the four cases! We had to make up the sofa bed which was a challenge with all the coffee tables and chairs in the room. The breakfast which you... More 

Was this review helpful? Yes
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this review

Dear Jenny S, Thank you for choosing to stay with us and for taking the time to post a review of our hotel on Trip Advisor. Please accept my sincere apologies for your negative experiences during your stay. We want to make sure that all guests are comfortable during their time with us and its very disappointing that we fell... More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

One night stay. Positive: very clean. Friendly staff. Big rooms (our had 2 queens). Amazing hotwire rate during high season. Bar downstairs great beer selection and friendly staff. Zywiec beer is misspelled on the menu. Negative: close to airport, get thicker windows. AC unit above is dripping water on our window ledge. So annoying... I left a towel on the... More 

Was this review helpful? Yes
Generalmanager3, Front Office Manager at Holiday Inn Vancouver Airport, responded to this review

Dear Adi K, Thank you for taking the time to comment on your recent stay with us. We are happy to know that our staff were friendly and you enjoyed the selection of beers at The Fogg N Suds. We would like to apologize for the dripping noise just outside your window. This is something that the hotel is currently... More 

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