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All 24 Richmond hotels

Four Points by Sheraton Vancouver Airport

3.0 of 5 Hotel   |   8368 Alexandra Road, Richmond, British Columbia V6X 4A6, Canada
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75%
Ranked #19 of 24 hotels in Richmond
A recent review
4 of 5 stars reviewed 4 days ago
MXHK Hongkong
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176 people have reviewed this hotel

Traveler rating
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    85
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Hongkong
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

we chose the hotel the night before we had out for our international journey - though we have been only few fourpoint hotels in the world, but this is certainly one of the best we had stayed in - the staff were superb- we were greeted by the night manager Roy, upon checking in at near midnight - he immediately... More

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New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

OK, so having never been to Vancouver or the western part of Canada before, I had no idea what section "Richmond" was with respect to the larger Vancouver area. I reserved with SPG points, so it was sort of free. And close to the airport. What a surprise to arrive in the middle of the night to find the rental... More

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Nokomis, Florida
Top Contributor
64 reviews 64 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived late but check in was easy. Room was clean and bed was comfortable with wonderful sheets and duvet. Only down side was the breakfast room had very limited menu with lots of Asian choices but not so much American cuisine. I would stay there again as staff was friendly, helpful and location was close to airport.

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Vancouver Airport, responded to this review

Dear tripping58, Thank you for your feedback - we are pleased to hear that you enjoyed your recent stay with us. We hope that you will visit us again soon. Happy travels! More

San Jose, California
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived late at night and the area was like in the middle of Chinatown. Lots of activities at night, from restaurants to people walking around the area. You will have to pay $10 for overnight parking in their lot. Or you can park on the street right outside the hotel. Your call. I didn't know about the parking fee.... More

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Tokyo, Japan
1 review
1 of 5 stars Reviewed 5 weeks ago

I chose this hotel because it has been redecorated this year. Let's begin with the hotel shuttle, every 30 mins from or to the airport... and the driver didn't wait for a min or two, so once u missed it, u gonna wait for another 30 mins. The room is alright, but the wifi connection really sucks, when I was... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Vancouver Airport, responded to this review

Dear Takeshi H, Thank you for your feedback. We genuinely apologize for the issues you experienced with our WiFi during your recent stay. We are aware the Internet issue and are in the process of upgrading our Bandwidth to provide a better customer service experience. Again, thank you for your review and allowing us the opportunity to improve our services.... More

Mississauga, Canada
Contributor
18 reviews 18 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

First time staying at this Vancouver airport hotel. Easy access by hotel shuttle every half hour and within a very short walking distance to either Earl's and the Cactus Club. There's even a mall across the street and short walk to the Canada Line to take the subway/transit downtown. Rooms are very nice and modern as the hotel has and... More

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Oahu, Hawaii
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 23, 2014

From the time we checked in, and the time we checked, our stay was wonderful. Our room was clean and perfect. The staff was very accommodating and helpful. I know that we were a pain in the rear with all of our requests, but they still smiled and made sure that we were okay. Thank you Fiona for being such... More

Was this review helpful? Yes 5
British Columbia
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 2, 2014

The hotel is close to the Langford Skytrain Station and the Langford Centre mall. It's a $15 cab ride from the airport including tip, but they have a free hotel shuttle too. My room was great; nice linens, deep bathtub, everything modern and clean. The staff are very accomodating and kind. This property is not part of the 'downtown' cluster... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Vancouver Airport, responded to this review

Dear DivaDuck, Thank you for taking the time to write us a review. We are glad that you enjoyed your stay with us. We hope to see you again in the future. Take care. More

Grand Rapids, MI
Top Contributor
84 reviews 84 reviews
65 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed June 2, 2014

Let's get the basics out of the way first... The hotel had decent shuttle service to/from the airport and was within walking distance to a train (Canada Line) stop which took us downtown and to the waterfront. While the restaurant was out of commission, they had a free continental breakfast. It primarily consisted of store-bought pastries and was not very... More

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British Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 29, 2014

Very poor condition shuttle bus picks you up at the airport. Hotel itself is undergoing extensive renovations. Parking lot is full of construction materials so parking is limited. No restaurant, a very basic "continental" breakfast is served in the lobby. Rooms are newly done and while on the small side are clean and comfortable. Lobby personnel are cheerful, knowledgable and... More

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Caroline G, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for your review! We are delighted to report that we have completed all our renovations, including our full-service restaurant, and all equipment has been cleared from the parking lot. We invite you back to enjoy our fully renovated hotel soon! More

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Additional Information about Four Points by Sheraton Vancouver Airport

Address: 8368 Alexandra Road, Richmond, British Columbia V6X 4A6, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Vancouver Airport 3*
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Also Known As:
4 Points By Sheraton Vancouver Airport
Four Points By Sheraton Vancouver Airport Hotel Richmond
Four Points Vancouver Airport
Four Points Richmond
Sheraton Richmond
Richmond Four Points
Richmond Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Vancouver Airport is in Richmond's business district and is 10 minutes from YVR and 20 minutes from downtown Vancouver. We have 4 meeting rooms and are near shopping and dining ... more   less 
Number of rooms
139

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