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Four Points by Sheraton Vancouver Airport

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8368 Alexandra Road, Richmond, British Columbia V6X 4A6, Canada
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Four Points by Sheraton Vancouver Airport
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Four Points by Sheraton Vancouver Airport
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247 Reviews from our TripAdvisor Community

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Traveler rating
    63
    119
    49
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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (247)
  • Mar-May only
    (75)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (41)
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Seattle, Washington
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed today NEW

My husband and I stayed for one night on our way to Whistler... mostly to check out the Richmond Night Market. The hotel provides all of the basic amenities required for a brief stay, but not much that could be considered frill. TIP: If you're someone that needs hair conditioner... or any hygiene product for that matter, you'd probably be... More 

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Macau, China
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed there for a stopover stay after late night arrival from Vancouver airport. It is good to have a carpark facility that we can park our rental car. Then the room is clean and tidy. Just it is little bit noise that you are easily notify people in and out. Then also planes going and leaving. There is a... More 

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California
Level Contributor
44 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Here is a summary of my view of this hotel: Pro: clean. Has a Safe Has a small refrig. Close to many Chinese restaurants and two major malls. Newspaper everyday Coffee and tea in the lobby Con: slow internet 0.25-0.65 mb/s No jacuzzi or swimming pool Breakfast was expensive at $16/person Parking $10/day TV was small

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Toronto, Canada
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this hotel because I had a one day business meeting at the airport and it was available...Nothing outstanding however the front desk staff were exceptionally friendly. The check in was quick. The hotel doesn't have a convenience store/gift shop. Towards the evening I wanted to buy milk for my in room coffee/tea and a chocolate bar. Upon inquiring... More 

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1 of 5 stars Reviewed 1 week ago

Rooms are too narrow. The refrigerator is very noisy. Furniture is too large. Very hard to move around in the room. The bulky chairs where is the way. They did not move on the carpet. I was banging my legs into the dressers. Hard to find the hotel. It is not in the airport It is really in a neighboring... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for taking the time to review our hotel. We are so sorry to hear you were disappointed with your stay, especially the amount of space and furniture size. We hope you were able to enjoy the rest of your time on your trip and that our team members provided great, friendly customer service. Thanks again for your feedback,... More 

Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Well appointed rooms and public areas. Clean and quiet. Located very close to major shopping centre, LRT, and numerous restaurants. Limited onsite restaurant. Very good service at check in and check out. Would highly recommend for clients needing to be close to Vancouver Airport.

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Pembroke, Canada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Reasonably priced, good service, clean rooms, comfortable beds and pillows. We were allowed to drop our bags off and explore Vancouver until check in time. If you like Asian cuisine there are dozens of restaurants within walking distance of the hotel.

Was this review helpful? Yes 1
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The rooms are spacious, bright,clean and comfortable and the staff is helpful and friendly. It is in a very good and convenient location where you can get to anywhere in the city within ten minutes. There is ample parking for guests and visitors. The street across the hotel is lined with all kinds of restaurants where you can get good... More 

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Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 29, 2015

We stayed at the Sheraton Four Points in Vancouver about a week ago and I would NEVER stay there again and would warn everyone if you plan to go to Vancouver DO NOT STAY at this hotel! We flew in from Florida and arrived late at night, only to be greeted by the rudest, vile, and unprofessional manager at the... More 

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you taking the time to share your experience with us. We sincerely regret to hear you were disappointed with your recent stay. Please know, we have spoken with our Manager and have asked that he review his actions, as a learning experience to better deal with the situation. Please be aware that the reservation in question was made in... More 

Shanghai, China
Level Contributor
42 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed June 25, 2015

There is nothing wrong with the hotel. It provides good clean rooms, comfortable beds and a good location. The only complaint I would have about it is during our six day stay four of the days our room was not cleaned until after 2pm. One of the days I had to ask the house keeping team to do our room... More 

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