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All 24 Richmond hotels

Four Points by Sheraton Vancouver Airport

3.0 of 5 Hotel   |   8368 Alexandra Road, Richmond, British Columbia V6X 4A6, Canada
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75%
Ranked #19 of 24 hotels in Richmond
A recent review
4 of 5 stars reviewed 5 days ago
VietTravelers San Jose, California
  • Reviews (174)
  • Photos (58)
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  • Room tips (27)
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174 people have reviewed this hotel

Traveler rating
    42
    82
    38
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
San Jose, California
Contributor
12 reviews 12 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived late at night and the area was like in the middle of Chinatown. Lots of activities at night, from restaurants to people walking around the area. You will have to pay $10 for overnight parking in their lot. Or you can park on the street right outside the hotel. Your call. I didn't know about the parking fee.... More

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Tokyo, Japan
1 review
1 of 5 stars Reviewed 2 weeks ago

I chose this hotel because it has been redecorated this year. Let's begin with the hotel shuttle, every 30 mins from or to the airport... and the driver didn't wait for a min or two, so once u missed it, u gonna wait for another 30 mins. The room is alright, but the wifi connection really sucks, when I was... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Vancouver Airport, responded to this review

Dear Takeshi H, Thank you for your feedback. We genuinely apologize for the issues you experienced with our WiFi during your recent stay. We are aware the Internet issue and are in the process of upgrading our Bandwidth to provide a better customer service experience. Again, thank you for your review and allowing us the opportunity to improve our services.... More

Mississauga, Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First time staying at this Vancouver airport hotel. Easy access by hotel shuttle every half hour and within a very short walking distance to either Earl's and the Cactus Club. There's even a mall across the street and short walk to the Canada Line to take the subway/transit downtown. Rooms are very nice and modern as the hotel has and... More

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Oahu, Hawaii
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the time we checked in, and the time we checked, our stay was wonderful. Our room was clean and perfect. The staff was very accommodating and helpful. I know that we were a pain in the rear with all of our requests, but they still smiled and made sure that we were okay. Thank you Fiona for being such... More

Was this review helpful? Yes 5
British Columbia
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 2, 2014

The hotel is close to the Langford Skytrain Station and the Langford Centre mall. It's a $15 cab ride from the airport including tip, but they have a free hotel shuttle too. My room was great; nice linens, deep bathtub, everything modern and clean. The staff are very accomodating and kind. This property is not part of the 'downtown' cluster... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Vancouver Airport, responded to this review

Dear DivaDuck, Thank you for taking the time to write us a review. We are glad that you enjoyed your stay with us. We hope to see you again in the future. Take care. More

Grand Rapids, MI
Top Contributor
83 reviews 83 reviews
64 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed June 2, 2014

Let's get the basics out of the way first... The hotel had decent shuttle service to/from the airport and was within walking distance to a train (Canada Line) stop which took us downtown and to the waterfront. While the restaurant was out of commission, they had a free continental breakfast. It primarily consisted of store-bought pastries and was not very... More

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British Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 29, 2014

Very poor condition shuttle bus picks you up at the airport. Hotel itself is undergoing extensive renovations. Parking lot is full of construction materials so parking is limited. No restaurant, a very basic "continental" breakfast is served in the lobby. Rooms are newly done and while on the small side are clean and comfortable. Lobby personnel are cheerful, knowledgable and... More

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Caroline G, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for your review! We are delighted to report that we have completed all our renovations, including our full-service restaurant, and all equipment has been cleared from the parking lot. We invite you back to enjoy our fully renovated hotel soon! More

Toronto, Canada
Top Contributor
72 reviews 72 reviews
63 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 22, 2014

We stayed one night at this property in March 2014, just after they reopened after a renovation. At that time, the lobby was completed but a whole section was walled off to complete the restaurant reno. Our room, #607 was recently updated in the standard Four points style that I've seen at many of their other properties. The location was... More

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Caroline G, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for taking the time to leave us a review. We are happy to know that you enjoyed your stay in our newly renovated hotel, and that you were able to take advantage of the great dining options within walking distance. Our team looks forward to welcoming you back the next time you come to Vancouver! More

emerald city
Contributor
20 reviews 20 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 17, 2014

Nice remodel at Four Points, the lobby and rooms are modern and sparkly bright newness. Front desk super friendly and competent. Restaurants not open and they gave a free continental breakfast. For being in the heart of Richmond, expected a little more variety and freshness, and the person manning that station could have been a little more friendly. The wi-fi... More

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Caroline G, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for your recent review. We are pleased to hear that you enjoyed your stay in our newly renovated guest rooms! We hope you were able to take advantage of the SkyTrain nearby to visit downtown Vancouver during your stay - it's a great nearby feature! We look forward to seeing you and your family again soon. More

San Francisco, CA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 30, 2014

This is my third stay here on my annual visits to Richmond, with my now 88 year old mother, to dine at the fine Asian restuarants of Vancouver and Richmond. Each stay at this Four Points, my expectations have been exceeded. The hotel is now partially renovated, and we stayed on one of their renovated floors. The room has a... More

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M_Sumic, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you very much for your kind words! We are delighted to hear you enjoyed your stay in our newly renovated rooms, and thrilled to hear we were able to make you mother feel welcome and comfortable. Your feedback will be share with our entire team, and we look forward to welcoming you back to Four Points soon! More

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Additional Information about Four Points by Sheraton Vancouver Airport

Address: 8368 Alexandra Road, Richmond, British Columbia V6X 4A6, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Vancouver Airport 3*
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Also Known As:
4 Points By Sheraton Vancouver Airport
Four Points By Sheraton Vancouver Airport Hotel Richmond
Four Points Vancouver Airport
Four Points Richmond
Sheraton Richmond
Richmond Four Points
Richmond Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Vancouver Airport is in Richmond's business district and is 10 minutes from YVR and 20 minutes from downtown Vancouver. We have 4 meeting rooms and are near shopping and dining ... more   less 
Number of rooms
139

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