We booked this hotel because of the complimentary shuttle to the airport. The hotel looks more upscale and has bigger rooms than most Four Points. I found the front desk staff to be friendly and accommodating. Our room was clean, comfortable and it came with a refrigerator. Our only problem was the faulty air conditioning but that was okay because...
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Nice hotel, people, etc. but was not expecting the location. The only restaurant's around this hotel are Japanese, Chinese, Mongolian, Cantonese.. Feel like you are in Hong Kong, Japan, etc. Food in hotel is very good. If you have a car and drive downtown, be prepared for a lot of traffic and expensive parking rates. Close to airport which is...
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I was woken up at 330 am by some loud man talking in the hall way. The walls are so thin I can hear people talking all the time especially at night. The comforter sucks and the sheets are so small and it can't provide full coverage between the comforter. every time my son moves the blanket I can see...
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I am writing this review because l have stayed in this hotel twice, and have been very impressed both times. Prompt pick-up and drop-off at the airport. Staff were friendly and efficient, and on the first stay, the room was immaculate, and much more attractive than a normal hotel room. Second time, not quite as nice a room, but still...
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Stayed here for two nights in Room 311 back in December. Hands down the dirtiest hotel I have even stepped into. It is ironic Four Points by Sheraton was rated the best Business Hotel. I am sure the ratings agency was unaware of this property...
As they say, pictures say a thousand words. I will attach several pictures of the...
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Thankyou for taking the time to send us your comments. Although we feel they are somewhat exagerated, we none the less respect your comments, and will use them to refocus our efforts to provide the type of service and cleanliness the vast majority of our guest enjoy.
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Clean comfy rooms with all the amenities Upgrade SPg gold member to corner room with sep soaker tub and shower Friendly staff
When I visit Vancouver, I usually stay at one of 1) this Four Points, 2) the HI Express YVR or 3) the HI YVR. This Four Points property looks a bit fancier than the other two but has not been kept up as well. This hotel charges $10 for overnight parking which I am not sure is necessary given that...
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good location and good service. No shuttle and charging for parking is a cheek. Don't charge clients, charge the people who need to use the car park daily and are currently subsidised by guests! I only give 3 stars because i think the parking cost is a biggy. Good breakfast.
This airport hotel is actually located in the heart of Richmond's shopping/restaurant district. Landsdowne Centre is across the street and a few other centers are walking distance away (President's Plaza, Aberdeen Centre).
The beds were quite comfortable (confirms what I read in some of the other reviews here), the staff was friendly and helpful, and the location was perfect for...
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We appreciate when our guests take the time to send us there comments. Please be assured that we reveiw all our guest comments both positive and negative and will share them with all of our employees, so they can be used a source of reflection and improvement.
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very comfortable rooms, beds were so comfy nice duvets, complimentary coffee in am. hotel close to all amenities, including chinese restaraunts, Aberdeen mall, Future Shop, skytrain.Shuttle service to and from airport, also drove us to skytrain terminal.15 minute drive from airport.
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