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BEST WESTERN PLUS Abercorn Inn

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9260 Bridgeport Road, Richmond, British Columbia V6X 1S1, Canada
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BEST WESTERN PLUS Abercorn Inn
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BEST WESTERN PLUS Abercorn Inn
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504 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (130)
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Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Nice hotel conveniently located near Vancouver airport. Shuttle service to airport. Good reception with efficient and kind people. The downside it is not downtown and there are not many restaurants at walking distance. Recommended for people who need to sleep and take an early flight.

Was this review helpful? Yes
North Carolina
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here for two days after we disembarked from our cruise. Our plan was to be close to the airport but able to sightsee and visit Butchart Gardens. The claim was a restaurant on premises so we thought we were good. Unfortunately, when we arrived the restaurant no longer existed. They did serve a bleak breakfast. By bleak I... More 

Was this review helpful? Yes
Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review

Dear NorthCarolinaSandie, Thank you for your review for your recent stay with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. The restaurant and pub is still remain closed but will re-open in a later date. Hope you will visit us again once the facility is available again. Sincerely, BEST WESTERN PLUS... More 

2 of 5 stars Reviewed 3 days ago NEW

Complained about the room and was told it could be because of trains or planes in the area but that it should end by midnight. Not great news when you have an 8am flight. Turned out that anytime a truck or bus drove by on the street in front of the hotel the room shook like an earthquake was happening.... More 

Was this review helpful? Yes
Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review

Dear John S, Your business is very important to us and we value your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Sincerely, BEST WESTERN PLUS Abercorn Inn More 

South Wales, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

If you are looking for a clean room with a comfortable bed close to the airport at a reasonable price then look no further. This hotel is clearly aimed at people who want to be close to the airport and given its close proximity to the airport that is a good thing. We arrived rather late the but the staff... More 

Was this review helpful? Yes
Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review

Dear hawaza, Thank you for your detailed review about your recent stay with Abercorn Inn. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Vancouver, BC
Level Contributor
83 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

You could do worse at a hotel that's the lowest-priced alternative within striking distance of an airport. Admittedly our expectations weren't high, as it's a Best Western, but it's perfectly serviceable. The property's older, but still in decent shape; it looks kitschier from the outside with the faux half-timbered facade than it is on the inside. Wifi and parking are... More 

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Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review

Dear OffTheBeatenPath, Thank you for taking your time to review your recent stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Your concerns will be brought to meeting with all departments and working on improvements in the near future. We thank you again for your detailed review and wish... More 

Israel
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel in June 2015. The stuff was very helpful and nice. The room was little, but clean. Breakfast was disappointing, served in plastic dishes and was very moderate. Not vegetables nor cheese. The second time we arrived there was no electricity, and after few hourse we checked out and went to another hotel. The staff did... More 

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Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review

Dear Tali R, Thank you for taking your time to review your recent stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Your review will be passed on to the F&B department to improve the breakfast service and quality. We apologize for the power outage it happened to the... More 

Cuba
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very welcoming. Near the skytrain for easy access to Vancouver. The staff were extremely friendly. Spacious and very comfortable bed. enjoyed the simple buffet style breakfast. Excellent coffee. good value.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review

Dear YentlYentl, Thank you kindly for the gracious review. Your business is very important to us and we value your feedback. Your 5-star recommendation is truly appreciated. We hope to have the pleasure of welcoming you back upon your next Vancouver visit. Best Regards, Best Western PLUS Abercorn Inn More 

Binbrook, Canada
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

great hotel in Richmond BC, close to airport, free parking-wifi , continental breaKfest. has a Scottish flare , hence the name . maybe not a full plus best western , but they make up for it in great customer service . Although they advertise with restaurant , there isn't one , the sign shows opening soon , a sushi bar... More 

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Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review

Dear Jeff T, Thank you for your fantastic review! We are very happy to see you enjoyed a five star experience at Abercorn Inn. We are delighted to see the appreciation you had from our customer service and this is what we strive to improve with each and every stay. Many thanks again and we'll hope to welcome you back... More 

UK
Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago

Hotel was chosen because it advertised and previously had a good restaurant. This has been closed for 6 months yet is still advertised on their web site.re are only limited alternatives in the area.. Breakfast choices were very limited and items always running gut due to guest volumes at 7.00am.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review

Dear geraldmg, Thank you for taking the time to review your recent stay.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve. We will share your comment with F&B department to make sure enough food supply for high season demand. Breakfast is very important... More 

Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this hotel 8 months prior to our trip as it advertised good location and restaurant. When we eventually arrived, after calling the hotel 3 times to find out when there shuttle ran, we waited more than an hour for pickup. When we arrived at the hotel, we were informed that both shuttles had broken down and that had... More 

Was this review helpful? Yes
Best Western P, Manager at BEST WESTERN PLUS Abercorn Inn, responded to this review

Dear Lucaner, Thank you for taking the time to review your recent stay. Your business is very important to us and we value your feedback. We apologized for the inconvenience of the shuttle service. As we share shuttle with another hotel there must be a communication delay. We will share your comment with all front desk staffs to make sure... More 

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