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All 24 Richmond hotels

Sheraton Vancouver Airport Hotel

3.5 of 5 Hotel   |   7551 Westminster Highway, Richmond, British Columbia V6X 1A3, Canada (City Centre)
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Ranked #13 of 24 hotels in Richmond
A recent review
3 of 5 stars reviewed yesterday
CalgaryGal2013 Calgary, Canada
  • Reviews (315)
  • Photos (44)
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315 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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English first
Calgary, Canada
15 reviews 15 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

Front desk staff were very pleasant. The room (west tower) itself showed signs of wear and tear and could use updating. However, most important, the bed was comfortable and bed linens very fresh. Individually controlled AC worked well. Refrigerator in room was convenient. Easy access to and from airport either by hotel airport shuttle bus or Skytrain. Abundant shopping and... More

Was this review helpful? Yes 1
Vancouver, Canada
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

what a splendid surprise to find a courtyard oasis with an outdoor pool, hot tub and patio service! We spent our entire evening outside and enjoyed a pool side dinner. There are also fire pits and nicely landscaped. Such a great spot. We will be back

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My father in law and I have been staying for a week once per year for the last several years. We still remember this hotel as the Richmond Best Western. Thankfully some of the old staff have stayed especially the pool maintenance staff. Thanks you Joyce for the hospitality and the treats! See you next year! Awesome stay!

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Richmond, Canada
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I had the pleasure of eating at the Sheraton Vancouver Airport Hotel in Vancouver at the lounge inside the hotel called Harolds. I was greeted in a polite manor in passing, the real experience happened with my server named Ashley. She was prompt, fun, energetic, and even managed to carry a conversation while the restaurant was busy. From what I... More

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Loch Lomond
Top Contributor
56 reviews 56 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The reservation team at this hotel must be praised for their standards. From the minute of booking, I received excellent efficient service with booking confirmation, airport transfer, checkin and check out. I even received an email providing weather forecast during my stay which was helpful when packing. Good size room with 2 queen size beds. Very comfortable mattresses and pillows... More

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Vancouver, Canada
14 reviews 14 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every time I check into this hotel I feel like I am visiting with family. There is a very warm welcome and a few nice hugs from staff and management. I am very lucky to receive beautiful chocolate covered strawberries!!! The best!! I am on a diet so I share them with the front office staff. I love this hotel.

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SVeinot, General Manager at Sheraton Vancouver Airport Hotel, responded to this review

Thank you so much for your comments. The most rewarding feedback that I receive has to do with the staff of my hotel and I truly appreciate you taking the time to recognize them publicly. I am also pleased when our frequent guests review the hotel and services on Trip Advisor as it demonstrates our ability to provide them on... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed in this hotel for a few times this year , every time when i check in , i was welcomed by friendly and helpful staffs ! During my stay last week , i had a bad flu and sore throat, when i check in , there is a staff called Stanley Lung noticed that i was sicked... More

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Senior Contributor
43 reviews 43 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had to stay at this place because of a flight delay. Got there very late at night but check in was quite speedy and they were able to answer all of our questions. The room was a decent size with two queen beds lots of pillows, comfy bed. We had the breakfast buffet in the am. For $19 I... More

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Seattle, Washington
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel shows signs of age. The tower we stayed in had only one elevator so that can be less convenient. I opted out of their housekeeping service as part of their "green program" but I still ended up getting it and I felt the promise and delivery was disconnected. The location is great in that it's close to the... More

Was this review helpful? Yes 1
Honolulu, Hawaii
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel in June 2014 for about ten hours on a long layover. The hotel is convenient to the airport and served well by its shuttles. I had emailed the hotel earlier to anticipate an early morning arrival. My room was held and thanks to the very efficient staff, check in only took a minute. There is... More

Was this review helpful? Yes 2
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Additional Information about Sheraton Vancouver Airport Hotel

Address: 7551 Westminster Highway, Richmond, British Columbia V6X 1A3, Canada
Phone Number:
Location: Canada > British Columbia > Richmond > City Centre
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Vancouver Airport Hotel 3.5*
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Also Known As:
Best Western Richmond

44 photos of this hotel

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Business Hotel in Richmond #15 Family Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
This hotel offers free shuttle service to Vancouver Airport, as well as special park and fly packages. In addition, we have great event space, perfect for everything from board meetings to weddings. ... more   less 
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