We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 24 Richmond hotels

Sheraton Vancouver Airport Hotel

3.5 of 5 Hotel   |   7551 Westminster Highway, Richmond, British Columbia V6X 1A3, Canada (City Centre)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Sheraton Vancouver Airport Hotel to your Saves list
Sheraton Vancouver Airport Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
81%
Ranked #13 of 24 hotels in Richmond
A recent review
4 of 5 stars reviewed 5 days ago
Arthur92809 Edmonton, Canada
  • Overview
  • Reviews (315)
  • Photos (44)
  • Amenities
  • Q&A
  • Room tips (93)
  • Location
  • More
Write a Review

315 people have reviewed this hotel

Traveler rating
    117
    134
    41
    11
    12
See reviews for
68
62
35
112
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Edmonton, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was greeted by a lady (forgot her name, but she is tall) with smiles and respect. I booked this hotel via hotwire.com - I was lucky enough to pick it out. The exterior looks old, but the interior is excellent, I guess it was recently renovated. The room is bright, comfortable bed, bed linens are fresh, bathroom is clean... More

Was this review helpful? Yes
Calgary, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Front desk staff were very pleasant. The room (west tower) itself showed signs of wear and tear and could use updating. However, most important, the bed was comfortable and bed linens very fresh. Individually controlled AC worked well. Refrigerator in room was convenient. Easy access to and from airport either by hotel airport shuttle bus or Skytrain. Abundant shopping and... More

Was this review helpful? Yes 1
Vancouver, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

what a splendid surprise to find a courtyard oasis with an outdoor pool, hot tub and patio service! We spent our entire evening outside and enjoyed a pool side dinner. There are also fire pits and nicely landscaped. Such a great spot. We will be back

Was this review helpful? Yes
SVeinot, General Manager at Sheraton Vancouver Airport Hotel, responded to this review

It is nice to hear another guest discovering our Courtyard pool, patio and restaurant space and I appreciate you taking the time to write about it in your online review. The Courtyard area is a bit of a hidden gem and is a welcome an unexpected treat for all of our guests and families. When the weather is good as... More

2 reviews
5 of 5 stars Reviewed 1 week ago

My father in law and I have been staying for a week once per year for the last several years. We still remember this hotel as the Richmond Best Western. Thankfully some of the old staff have stayed especially the pool maintenance staff. Thanks you Joyce for the hospitality and the treats! See you next year! Awesome stay!

Was this review helpful? Yes
SVeinot, General Manager at Sheraton Vancouver Airport Hotel, responded to this review

Thanks so much for your positive feedback. I truly appreciate hearing from frequent and long standing guests and it is especially rewarding when a hotel Associate is singled out for providing great service. We hope that you continue to enjoy your stays with us. Warm regards, Steve Veinot General Manager More

Richmond, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

I had the pleasure of eating at the Sheraton Vancouver Airport Hotel in Vancouver at the lounge inside the hotel called Harolds. I was greeted in a polite manor in passing, the real experience happened with my server named Ashley. She was prompt, fun, energetic, and even managed to carry a conversation while the restaurant was busy. From what I... More

Was this review helpful? Yes
Loch Lomond
Top Contributor
58 reviews 58 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The reservation team at this hotel must be praised for their standards. From the minute of booking, I received excellent efficient service with booking confirmation, airport transfer, checkin and check out. I even received an email providing weather forecast during my stay which was helpful when packing. Good size room with 2 queen size beds. Very comfortable mattresses and pillows... More

Was this review helpful? Yes
Vancouver, Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every time I check into this hotel I feel like I am visiting with family. There is a very warm welcome and a few nice hugs from staff and management. I am very lucky to receive beautiful chocolate covered strawberries!!! The best!! I am on a diet so I share them with the front office staff. I love this hotel.

Was this review helpful? Yes
SVeinot, General Manager at Sheraton Vancouver Airport Hotel, responded to this review

Thank you so much for your comments. The most rewarding feedback that I receive has to do with the staff of my hotel and I truly appreciate you taking the time to recognize them publicly. I am also pleased when our frequent guests review the hotel and services on Trip Advisor as it demonstrates our ability to provide them on... More

1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed in this hotel for a few times this year , every time when i check in , i was welcomed by friendly and helpful staffs ! During my stay last week , i had a bad flu and sore throat, when i check in , there is a staff called Stanley Lung noticed that i was sicked... More

Was this review helpful? Yes
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had to stay at this place because of a flight delay. Got there very late at night but check in was quite speedy and they were able to answer all of our questions. The room was a decent size with two queen beds lots of pillows, comfy bed. We had the breakfast buffet in the am. For $19 I... More

Was this review helpful? Yes
Seattle, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel shows signs of age. The tower we stayed in had only one elevator so that can be less convenient. I opted out of their housekeeping service as part of their "green program" but I still ended up getting it and I felt the promise and delivery was disconnected. The location is great in that it's close to the... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Sheraton Vancouver Airport Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Vancouver Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Vancouver Airport Hotel

Address: 7551 Westminster Highway, Richmond, British Columbia V6X 1A3, Canada
Phone Number:
Location: Canada > British Columbia > Richmond > City Centre
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Vancouver Airport Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Travelocity, Orbitz, Priceline, Tingo, TripOnline SA, BookingOdigeoWL, Hotels.com, Venere and Agoda so you can book your Sheraton Vancouver Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Richmond

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (3)
Viewed
Pool/beach area (2)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Business Hotel in Richmond #14 Family Hotel in Richmond
Hotel Class
Official Description (provided by the hotel)
This hotel offers free shuttle service to Vancouver Airport, as well as special park and fly packages. In addition, we have great event space, perfect for everything from board meetings to weddings. ... more   less 
Number of rooms
389

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer