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Holiday Inn Express Vancouver Airport

#10 of 24 Hotels in Richmond
Certificate of Excellence
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9351 Bridgeport Rd, Richmond, British Columbia V6X 1S3, Canada
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Holiday Inn Express Vancouver Airport
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Ranked #10 of 24 Hotels in Richmond
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Marion J Neepawa, Canada
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316 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Neepawa, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was not the Holiday Inn booked for us, but it was the one the GPS took us to through Vancouver traffic. They kindly phoned their sister property and cancelled that reservation and accepted us and our pooch at a lower rate. They are a smaller hotel but with very modern rooms. (dog fee $20) Our only issue was... More 

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Whitehorse, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Overnights here for a business trip enroute to Toronto. Room was ok I was only there for 5 hrs... Upon checking out I questioned 2charges in my credit card.. Was told not to worry about it I would only be charged the one amount. 3 days later both charges went through. Called hotel and asked them to fix and leave... More 

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Hotelmanager5, General Manager at Holiday Inn Express Vancouver Airport, responded to this review

Micahsdad, I apologize the incidental charges were not properly explained at the time of check in. The return number, as provided, was directed to a number that was not in service which limited our ability to contact you regarding your concern. We are working with our newer team members to ensure all information is correct and complete when passing information... More 

Powell River, Canada
Top Contributor
55 reviews 55 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I recently stayed at the Holiday Inn Express when we flew out of YVR. The check-in was efficient, the price competitive, and the staff friendly. The rooms are well-appointed and clean. Wifi is free. The complimentary buffet breakfast is good, not lavish but all you really need. The hotel will provide a parking package so that you... More 

Was this review helpful? Yes 1
Sechelt, Canada
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We arrived home from a vacation late in the evening making it necessary to stay over in Vancouver, until ferries started running the next day. We were extremely happy with this hotel. The rates are great and we had a king size bed with a nicely appointed room. The free breakfast in the morning was a pleasant surprise. Overall we... More 

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San Francisco, California
Contributor
20 reviews 20 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good airport hotel, clean, easy, free airport shuttle, free breakfast, helpful staff. Here is additional information on the airport shuttle that was accurate for Feb 2014 to save you from contacting the hotel. he shuttle service is complimentary and where you pick up the shuttle will depend on where you are flying in from. If you are coming in from... More 

Was this review helpful? Yes 2
Tacoma, Washington
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There are 2 Holiday Inns within a mile of each other...for about the same money, I recommend the Cambie location over this one, the Bridgeport Rd location. Reasons: - $10 parking fee at Bridgeport - other HI is free - No restaurant - other HI has a pub attached - Both have easy access to the highway and airport -... More 

Was this review helpful? Yes 1
Hotelmanager5, General Manager at Holiday Inn Express Vancouver Airport, responded to this review

Jay S, Thanks for taking a few moments to provide some highlights of your recent stay with our hotel. We appreciate the feedback back of all our guests, and utilize all comments as training tools to better our guest experience. Other Tripadvisor comments will confirm our very high standards for cleanliness of our hotel and in particular our guest rooms.... More 

Ottawa
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I chose this hotel for the proximity to the airport since I had to be at airport by 04:00. The hotel originally told me they did not have the shuttle working by that time and would pay for my cab. Turns out that others were on the same flight. They got the shuttle and drove us to the airport right... More 

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Barriere, Canada
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We started our winter vacation by staying at the Holiday Inn Express Vancouver Airport and took advantage of their stay and park special. Our room was clean and comfortable, the hotel staff were courteous and helpful, and the shuttle to the airport was efficient. Our car is parked in a fenced lot right beside the hotel. When we arrived back... More 

Was this review helpful? Yes 1
Hong Kong, China
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I choose it purely because it is close to the airport with value for money and its big and clean room. Shuttle bus is available to/from the airport. It is highly recommended for those staying this hotel who may be hurry to catch up the morning flight on the next day

Was this review helpful? Yes
Hotelmanager5, General Manager at Holiday Inn Express Vancouver Airport, responded to this review

Eric H, Thanks for taking a chance with us and for providing a few words about your recent stay with our hotel. The entire team and I appreciate your business! I am pleased to read our attention to detail when cleaning our guest rooms, new Mercedes Sprinter and 24 hour airport transportation were able to meet your expectations. I hope... More 

Brisbane, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good value for money and very comfortable rooms. Efficient and friendly check in but there is no restaurant on site so be sure to pick up some dinner before you arrive. They do sell some tinned soups and a range of two minute noodle meals which met our needs after a long flight but we wished we had thought to... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Vancouver Airport, responded to this review

Dear Kylie C, We appreciate you taking the time to share your feedback regarding your stay with us. We are delighted to hear you had an easy check in and found the rooms comfortable. We are glad you enjoyed the breakfast. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very... More 

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