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All 24 Richmond hotels

Westin Wall Centre Vancouver Airport

4.0 of 5 Hotel   |   3099 Corvette Way, Richmond, British Columbia V6X 4K3, Canada (Bridgeport)
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Westin Wall Centre Vancouver Airport
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84%
Ranked #12 of 24 hotels in Richmond
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
Yvonne B Spruce Grove, Canada
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421 people have reviewed this hotel

Traveler rating
    169
    182
    46
    16
    8
See reviews for
103
118
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120
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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  • English first
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  • Japanese first
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English first
Spruce Grove, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

On the weekend of April 5/6, I was attending a course at this facility. A young gentleman named Americo was serving the group. When it was identified that I had a food allergy, he went above and beyond to ensure I was able to enjoy my meals in safety. He even kept my sorbet frozen until I completed my meal... More

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WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review

Dear Yvonne B, thank you kindly for taking your very positive experience to our TripAdvisor page and providing us with your feedback. We are very pleased about your delightful encounter with our guest services team, assisting you with everything that you needed regarding your food allergy. Helping our guests and making their stay as comfortable as possible is important to... More

Tokyo, Japan
Top Contributor
118 reviews 118 reviews
54 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of the best Westin hotels, with the magnificent views and the stylish guest room. The only drawback is the location - there is no restaurant closeby, so need to take a taxi to go to any decent restaurant. However, the proximity to the airport is a great advantage who come to stay for a transit. The service level was... More

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WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review

Dear letsmakeitbetter, thank you for expressing your very satisfaction while staying with us at the Wall Centre recently. It has been our pleasure to have welcomed you to our hotel and it is absolutely wonderful that you enjoyed every single moment of your visit; especially the beautiful view of the water and mountains surrounding us. Thank you kindly for your... More

Courtenay, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here a couple of times (the last time on the evening of the 21st of March). The hotel is about 5 minutes from YVR, yet the rooms are nice & quiet, well appointed and very clean. They also have a very good indoor pool, a large change room and excellent work-out room. The staff is great and... More

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WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review

Dear 889 Tony, thank you for expressing your positive experience and providing us with all the wonderful things you have encountered throughout your most recent stay. We are delighted to hear that this has not been your first visit and thank you kindly for your loyalty. The Wall Centre appreciates your feedback especially regarding our outstanding health club facility with... More

Brisbane
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The rooms at this hotel are very nice however the service of staff is more akin to a 1 star hotel. This is not the first time I have encountered bad service at this hotel. I had a 2.30am flight and checked with the front desk as to the time for the last shuttle. I was told 12.45am so I... More

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WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review

Dear David K, thank you kindly for expressing your concerns regarding your latest stay at The Wall Centre. We certainly appreciate your feedback and would like to take this opportunity to sincerely apologize for the way you have experienced our guest services. It has been absolutely not our intention to dissatisfy you in any way and we regret to hear... More

Vancouver, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

thank you krista Hanson for such wonderful customer service - this review is a couple months late but I wanted to let you know that I was impressed with the service and everything about the hotel. my room was beautiful - modern and very clean!! the restaurant was perfect for breakfast and dinner. the eggs benny was a favorite!!

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WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review

Dear Tammy L, we kindly thank you for taking the time, even after 2 months, to review your previous stay with us. We appreciate your feedback and all the positive words you have communicated regarding our exceptional customer service. Please be assured that we have forwarded your praise to our management team; what a joy. You are more than welcome... More

Vancouver, BC
Contributor
12 reviews 12 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This airport hotel was very new, very quiet, had very comfortable beds, nice bathroom, etc. I had no complaints. Well, one small one! our $15 parking fee had a final charge of $19.06. Not sure what tax rate that is! We got a good rate through the "anniversary special" advertised on their website. But anyhow, it was very quiet, despite... More

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WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review

Dear regiemino, thank you kindly for taking this opportunity to post your very positive experience at The Wall Centre on our TripAdvisor portal. It is wonderful to know that your time spent with us has been to your complete satisfaction; providing you with all the comfort needed. Thank you for your recommendation concerning our Heavenly bed and the very modern... More

Kelowna, Canada
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a fabulous hotel, arrived after mid night and the staff was very friendly and accommodating. Bed was sooo comfortable, room quiet, just a perfect hotel. I would recommend you stay here anytime.

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WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review

Dear fancynancy28, thank you kindly for your positive feedback and describing all the wonderful impressions you have collected while recently staying with us. We are delighted about the friendly atmosphere you have come across and that our Heavenly Bed has been so comfortable for you to rest well. Your input is always of importance to us and we thank you... More

Nanaimo, BC
Contributor
13 reviews 13 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel has nice clean rooms. Wasn't crazy about the bathroom as there's no counter space for you to use while getting ready in the morning. The biggest thing that this hotel is lacking is customer service. Checkin was average, but definitely not warm & welcoming. We weren't offered an internet password when we checked in & phoned down to... More

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WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review

Dear 13Beachbunny, thank you for submitting your suggestions and commenting on your latest stay at The Wall Centre. Our guest's feedback is of significance and we very much regret to hear about your disappointing service encounters and that you were not received with a warm welcome. We sincerely apologize for any inconvenience that occurred throughout your stay and have initiated... More

Victoria, Canada
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a great choice for our stay overnight before we caught a 6am flight the next morning. Friendly staff upon check in and a great meal the evening of check in at the restaurant. The room was well appointed and spacious enough for our family of 4. Nice bathroom as well. Pool area indoors was a bit of a... More

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WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review

Dear mum2twingrls, thank you kindly for taking the time to submit your review and providing us with all the wonderful details of your most recent stay with us. We are overjoyed to hear about your very pleasant check-in experience and that everything has been to your complete satisfaction. We very much welcome your recommendation of our apron restaurant; everyone will... More

Ajax, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My company held 3 days of small group meetings, followed by a large one day conference at the Westin Wall Centre in early March. We had about 12 people staying at the hotel for the duration of the events. Everything was, in a word - Excellent! This is clearly a hotel designed for business. Fairly close to the airport (though... More

Was this review helpful? Yes 1
WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review

Dear canadianwizard, thank you very much for providing us with your feedback and describing your latest experience at the Wall Centre as simply excellent; and one of the best you have encountered within the Greater Vancouver surroundings. We appreciate your positive words and are glad we were able to assist you with all the special attention you required throughout your... More

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Additional Information about Westin Wall Centre Vancouver Airport

Also Known As:
Westin Wall Centre Vancouver Airport Hotel
Westin Wall Centre Vancouver Airport Hotel Richmond
Address: 3099 Corvette Way, Richmond, British Columbia V6X 4K3, Canada
Phone Number:
Location: Canada > British Columbia > Richmond > Bridgeport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Richmond
#9 Family Hotel in Richmond
#10 Business Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Wall Centre Vancouver Airport 4*
Official Description (provided by the hotel):
The Westin Wall Centre, Vancouver Airport is conveniently located near the airport, offering complimentary shuttle service to and from and providing guests a comfortable and enjoyable stay. ... more   less 
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