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Copperstone Resort

Certificate of Excellence
4.0 of 5
Hotel website
250 2nd Ave, Dead Man's Flats, Canmore, Alberta T1W 2W4, Canada
Copperstone Resort
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Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Kevin B
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503 Reviews from our TripAdvisor Community

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Traveler rating
    264
    165
    45
    21
    8
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239
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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  • All months
    (503)
  • Mar-May only
    (121)
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    (177)
  • Sep-Nov only
    (104)
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    (101)
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1 review
5 of 5 stars Reviewed yesterday NEW

Really good stay, the suite we got was a 1 bedroom suite. All the appliance were nice and clean, Everything were supplied with the suite. The layout of the suite was also great. Service was amazing, underground parking, hot tub, small terrace, 24 hours reception. Price was good for he 2 night stay. Not disappointed and will probably will be... More 

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A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

We booked this resort as it was one of the few places that would accommodate all 8 of us together .It was very disappointing We arrived in 2 vehicles as there was 8 of us but we were told that we probably couldn't park both vehicles and we could take our chances of parking our brand new truck at a... More 

Was this review helpful? Yes 2
Regina, Canada
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Visited in July. I definitely liked the underground parking that was a surprise and nice to have for loading/unloading (and bears I suppose). The suites are very nice. We had a two story, two bedroom suite with two baths. Very nice and up to date. Rooms are clean and well maintained. The living area is very nice and great for... More 

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1 review
2 of 5 stars Reviewed 1 week ago

After some reading some good reviews of this hotel on Tripadvisor and other forums, I was looking forward to our 5-night stay. It turned out to be a very frustrating and disappointing experience and I would not recommend this establishment. We were told we would be getting a call from the hotel manager to discuss our concerns, but the call... More 

Was this review helpful? Yes
OpsManager01, General Manager at Copperstone Resort, responded to this review

Dear guest, thank you for your comments. I apologize for the experience and I completely agree that this is not an acceptable standard. As can be noted in our comments, we hold a much higher level of standard for our guests. I will certainly look to see what happened with respect to the call you were to have received. It... More 

Edmonton, Alberta
1 review
5 of 5 stars Reviewed 1 week ago

Love this hotel! Beautiful rooms. I have stayed at the hotel twice before. Every time I brought my dog. He is a larger breed and each time the hotel welcome him with open arms. They provided a dog cookie and poop bags each time. Hot tub and BBQ area is beautiful with an out door fire pit. I would absolutely... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
OpsManager01, General Manager at Copperstone Resort, responded to this review

Dear guest, Thank you for your kind review, I am glad you choose to return to the Copperstone when you are in the area and we are always looking forward to having pets enjoy their stay. Yours in hospitality, Joey Belanger More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

When we arrived we were upgraded from a one bedroom, one bath to a three bedroom, two bath. WOW! The view of the mountains was fantastic! It was a beautiful unit with fireplace in the living area and the kitchen was fully furnished. There was a beautiful dining room layout and a medium sized outside deck with outdoor table and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
OpsManager01, General Manager at Copperstone Resort, responded to this review

Dear Guest, Thank you for your kind review. We are certainly happy that you had an opportunity to enjoy the upgrade. We look forward to seeing you again soon. Yours in hospitality, Joey Belanger General Manager More 

Toronto, Canada
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

So, there are pros and cons to this place: Cons 1) some rooms have really bad view outside a window. Don't take room 5105. You will see railings when you look out the window. 2) housekeeping is not so good. Sloppy job overall. 3) no cell phone reception what so ever. 4) super slow internet. It takes 3 min. to... More 

Was this review helpful? Yes 1
OpsManager01, General Manager at Copperstone Resort, responded to this review

Dear Guests, Thank you for your review, we will look into the housekeeping service, as this is not our standard. It is unfortunate that we could not provide you with the mountain view you desired, as we were fully occupied. We continue to make every effort to do so for all of our guests who request the mountain views. We... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here on my way from Calgary to Banff, Unit was clean and cozy. Felt like home away from home. Lake Louisie is 50 km approx from here. Staff was friendly. Also close to scenic Bow Parkway. If looking for spending less but find a good place to stay around Banff area then this place your best choice.

Was this review helpful? Yes 1
OpsManager01, General Manager at Copperstone Resort, responded to this review

Dear guest, Thank you for your kind review. We look forward to seeing you again. Joey Belanger General Manager More 

McKinney
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this facility four nights while in Canada. The rooms were clean and of comfortable size. There is a full kitchen with some dishes and a dish washer. There is a washer and dryer. There is free underground parking. The bathroom is serviced daily just like at a hotel. The front desk is staffed 24/7 in case you... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
OpsManager01, General Manager at Copperstone Resort, responded to this review

Dear Guest, Thank you for your kind review, we are glad you found out facility so accommodation. We look forward to your return visit. Joey Belanger General Manager More 

Whistler, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location and nice property, but the WiFi internet connection is utterly useless. After three stays here, it actually seems to have got slower each time. Doesn't matter what time of day it is, it usually can't handle loading a basic web page or sending an email. The web page clearly states "High-speed wireless Internet". This is NOT the case.... More 

Was this review helpful? Yes 1
OpsManager01, General Manager at Copperstone Resort, responded to this review

Thank you for your comments. As we know our internet connection has been slow, we are addressing this issue as this is not our standard. We do apologize for the inconvenience. More 

Hotel Review Summarization

What travelers say

  • Hot tub(14)
  • Full kitchen(9)
  • Bedroom suite(4)
  • Short drive(4)
  • Bunk bed(3)
Questions? Get answers from hotel staff and past guests. Ask a question

116 photos of this hotel

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Pool/beach area (3)
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Hotel & grounds (1)
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