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All 3 Dead Man's Flats hotels

Copperstone Resort

4.0 of 5 Hotel   |   250 2nd Ave, Dead Man's Flats, Canmore, Alberta T1W 2W4, Canada
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Pick E San Diego
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  • Reviews (394)
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394 people have reviewed this hotel

Traveler rating
    200
    134
    34
    18
    8
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183
110
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Kamloops
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

Where to begin. We were booked into here for a long term stay and it was awful! 1st of all there is terrible cell service here for all providers. I would have to go outside to make calls. 2nd the maid service is lazy and non excitant. They never came around even after I called the front desk on numerous... More

Was this review helpful? Yes 1
Calgary, Canada
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

This property is actually amazing! The rooms are big and spacious. Very clean and well maintained. My issue is with the staff. They are definitely under-trained and simply put negligent. We arrived at 3:15pm and check in is meant to be at 4. We thought it would be close enough to check in time that they would check us in... More

Was this review helpful? Yes 3
OpsManager01, General Manager at Copperstone Resort, responded to this review

Dear Guest, Thank you for your review. I will look into your comments as they are not in keeping with our standards. We do apologize for the issues you had at check in, I will address this with our Front Desk and Housekeeping teams. Yours in Hospitality, Joey Belanger General Manager More

San Diego
Contributor
16 reviews 16 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Situated in the rustic hamlet of Deadman’s Flats, Copperstone Resort offers nicely decorated, fully-furnished condominium lodging. The lower floor of our 2-story unit included a complete kitchen with granite counter eating bar, dining room, living room, balcony, and bedroom with a twin size bunk bed. The upstairs consisted of a bedroom with ensuite bathroom, a 2nd bedroom with a queen... More

Was this review helpful? Yes
OpsManager01, General Manager at Copperstone Resort, responded to this review

Dear Guest, Thank you for your kind comments. I apologize for the reception you received when requesting additional towels, as we are more than pleased to provide additional amenities to all of our guests. Thank you once again for the review. Yours in hospitality, Joey Belanger General Manager More

Dubai, Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this as part of a birthday surprise. The hotel offered a "Romance above the Rockies" package which included a one night stay in the hotel and a helicopter tour leaving from Kananaskis. The hotel front desk were super friendly and very keen for you to enjoy the facilities and the associated flight. Hotel suite was stunning as were... More

Was this review helpful? Yes 1
OpsManager01, General Manager at Copperstone Resort, responded to this review

Dear Guest, Thank you for the review. We are very pleased to know that you enjoyed your stay with us. I have spoken to the Heli-tour operator and made them aware of your comments. Thank you once again for staying with us. Yours in hospitality, Joey Belanger General Manager More

NJ
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm just going to list things that may help you make the best decision: 1. The hotel is outside of Canmore, about 7 minute drive to town. It's in a quiet area with quiet hours between 11-7, so if you are a partier this is not your place. 2. It's close to the highway, so you will hear the noise... More

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OpsManager01, General Manager at Copperstone Resort, responded to this review

Dear Guest, Thank you for your comments. I apologize for the confusion with respect to the dish tabs and soap. Front Desk is always stocked to provide additional emanates 24 hours a day. I will follow up to ensure that we maintain this standard. Salt & Pepper shakers are located in the kitchen of all our units. I will see... More

Shanghai, China
Contributor
19 reviews 19 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed in a 2 bedroom for our 2 nights stay there as there were no other hotels in Canmore for our extended stay in Canada. We were staying at the Stoneridge hotel at Canmore so were expecting the same or equivalent hotel experience during our stay. But when we get there, we just realized that there's nothing around the... More

Was this review helpful? Yes 2
OpsManager01, General Manager at Copperstone Resort, responded to this review

Dear Guest, Thank you for your comments. I am disappointed that you did not enjoy staying with us. I am happy to know that we could accommodate you, as I do appreciate that Canmore can at times be a challenging place to find a stay. The Copperstone Resort is only moments outside of Canmore, and we certainly appreciate that some... More

Nanoose Bay, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We rented the condo for our family meeting and celebration - 8 people ,2 kids ...even one dog . No problems ....wonderful staying ...enjoyed the kitchen , the BBQ outside and the hot pool (kinda jaqusi ) .... 300 and something C$ for 8 people - that's really resonable if not say - cheap . The only one concern -... More

Was this review helpful? Yes 1
OpsManager01, Senior GSA at Copperstone Resort, responded to this review

We are pleased to hear that The Copperstone offered your family suitable accomodation during your holidays. The suites provide the space and facilities such as the full kitchens to make your stay more convenient. As for Wi Fi we have made some technical changes to adress the issue. Thankyou again for choosing Copperstone and we look forward to your next... More

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was our first time staying at the resort and we will be back! Nice clean rooms, loved the kitchen supplies so we could cook our own meals. The in-suite laundry was awesome! We were on the main floor and it felt like we were the only people there! They had a toy, treat and doggie bags for our pup!... More

Was this review helpful? Yes 1
OpsManager01, Senior GSA at Copperstone Resort, responded to this review

It gives us great pleasure to know that all aspects of The Copperstone during your stay were enjoyed to the fullest. We consider your pets a guest as well and all the Staff at Copperstone love and apreciate them too. As we are a pet friendly resort we also have non pet friendly rooms for those who require them. Our... More

British Columbia, Canada
Top Contributor
55 reviews 55 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Copperstone Resort is about 7 very short kms from the center of Canmore, Alberta. It is very easy to find, just off the Highway and very easy to get back on the highway (if you know which way to turn). It would be nice to have a directional arrow pointing to the highway east or west as you pulled out... More

Was this review helpful? Yes 1
OpsManager01, General Manager at Copperstone Resort, responded to this review

Dear Guest, thank you for the kind comments. The Copperstone is truly a unique property; offering guests a beautiful, serene location within such close proximity to Canmore and Banff. We look forward to the enhancements that further development will bring to our little hamlet in the Canadian Rockies, while still being able to offer guests the quiet serenity that makes... More

Regina, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We spent four nights here and had a wonderful time. We booked the two bedroom suite -it was huge and had two floors. It was clean and very comfortable. We liked the beds and the service was excellent. Other reviewers complained about it being a bit far to drive into Canmore but it honestly only takes a few minutes.The one... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
OpsManager01, General Manager at Copperstone Resort, responded to this review

Dear guest, Thank you for the kind review. We are happy to see that you enjoyed your stay with us. We have added an additional BBQ to account for the one that is out of service. We expect our new BBQ will be up and running shortly. Thank you once again for your kind comments. Joey Belanger General Manager More

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Additional Information about Copperstone Resort

Address: 250 2nd Ave, Dead Man's Flats, Canmore, Alberta T1W 2W4, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore > Dead Man's Flats
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Copperstone Resort 4*
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Also Known As:
Copperstone Hotel Dead Man`s Flats
Copperstone Hotel Canmore
Copperstone Resort Canmore/Dead Man's Flats, Alberta

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Class
Number of rooms
75

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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