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Auckland Harbour Oaks

16 Gore Street | Auckland City, 1010, New Zealand
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Auckland Harbour Oaks
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Auckland Harbour Oaks
Auckland Harbour Oaks
Auckland Harbour Oaks
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366 reviews from our community

Traveler rating
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    114
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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    (366)
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    (94)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Location was great, right in the heart of the city. The view from the room was simply breathtaking. The hotel is within walKing distance from the skytower. Our room overlooked the harbour and via-duct. The hotel itself was very clean and had a helpful staff. All in all it was a great stay. Highly recommended for someone looking to stay... More 

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Weymouth, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very helpful welcoming receptionists who organised a taxi to the airport and gave advice about trips. We thought we were getting a hotel room but got an apartment with two balconies with amazing views of the harbour, surrounding islands and the city. Well equipped kitchen area with washing machine and tumble dryer. Situated within easy walking distance of harbour ,... More 

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a few days. Its very well located near the centre of the city however it does get marked down by being opposite a strip club and brothel. The, err, patrons here were very noisy when this establishment closed for the night. With no aircon, we had to shut the windows which made the room stuffy despite... More 

Was this review helpful? Yes 2
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Handy location very close to the restaurants, queen street, Sky tower and shopping. Easy to find, the staff were great at check in and check out. Hotel room was clean and tidy. We were on a high floor so had amazing views. Cons- shower flooded the bathroom because of a leak and beds are not that comfortable.

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London
Top Contributor
60 reviews 60 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel ticked all our boxes. Near the harbour and near the shops in Queens St. It was a compact room but they got a lot in! I was very pleased to see a washer and dryer in the bathroom as we had been traveling around for 3 weeks in New Zealand. Helpful checking in staff and we had booked... More 

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Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Valued Guest, Thank you for taking the time to review Auckland Harbour Oaks. We are pleased to see that you enjoyed the facilities offered with the apartment style accommodation. The excellent location has the proximity to just about everything downtown Auckland has to offer! Please keep in touch with us direct so we can provide you with our best... More 

Locksley
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

While the hotel itself is very good, the checking guy we had was very rude and dismissive. This left a bad taste in our mouths immediately. We had traveled all day and we looking forward to an anniversary celebration in 360 and the put a big dampener on it. The check out lady was lovely so not all bad.

Was this review helpful? Yes 1
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest Thanks for your review. Without constructive feedback we will not be able to improve as a property. We have undertaken a comprehensive training scheme with our staff in regards to customer service and the next time you are at our property there will be noticeable differences. We look forward to welcoming you back in the near future. Regards More 

ramsgate
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

lovely hotel,clean and modern, we were on the 16th floor with harbour views on the right and the skytower to the left, there are great places to eat within a few minutes walk as this hotel does not have a restaurent. Would not hesitate to go back there to stay.

Was this review helpful? Yes 1
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Valued Guest, Thank you for taking the time to review Auckland Harbour Oaks. We are pleased to see that you enjoyed the facilities offered with the neat and tidy apartment style accommodation and great views. The excellent location has the proximity to just about everything downtown Auckland has to offer! Please keep in touch with us direct so we... More 

Greater Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location in the CBD. However it feels tired and lacks any personality. Could be anywhere. Hot and stuffy in the room as no aircon and noisy if you opened the sliding doors. Its in the nightclub area.

Was this review helpful? Yes 2
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest, I am glad you enjoyed the location great views and, all that the apartment offers as compared to a traditional hotel that offer smaller rooms at higher prices. Thank you for taking the time to write this review. The phased refurbish is planned soon and, we would love to welcome you back with our best rates in future.... More 

Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Location great, friendly staff and room size and amenities were fine. We booked two, two bedroom apartments for a three night stay. Our rooms were across the hallway from each other which was fantastic. Close by was the city centre, great restaurants, convenience store and a liquor outlet. BUT... this hotel isn't air-conditioned which wasn't an issue as the outside... More 

Was this review helpful? Yes 1
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Valued Guest, Thank you for choosing Auckland Harbour Oaks for your recent stay in Auckland. It was good to note that you found great value and enjoyed the location. It was a pleasure to have you as our guest. We appreciate your nice feedback on our staff and look forward to your return visit. Housekeeping have been alerted to... More 

australia
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 20, 2015

I travel. A lot. Am away about six to seven months of the year. So I rang the Oaks and requested a quiet room about 5 days before I arrived. The reply was we will put your request in but cannot guarantee anything. WRONG ANSWER. Hotels like the Parkroyal say no worries we shall do this for you. I arrived... More 

Was this review helpful? Yes 1
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest, Thank you very much for taking the time to post your review, your feedback is greatly appreciated. I am terribly disappointed to know that your stay was not to your satisfaction and that you did not find on the team the warmth and caring attitude that we really pride ourselves. Do not hesitate to contact me directly on... More 

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