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Auckland Harbour Oaks

16 Gore Street | Auckland City, 1010, New Zealand
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Best prices for: 1 room 1 guest
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Auckland Harbour Oaks
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Auckland Harbour Oaks
Auckland Harbour Oaks
Auckland Harbour Oaks
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358 reviews from our community

Traveler rating
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    112
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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Greater Adelaide, Australia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 days ago NEW

Good location in the CBD. However it feels tired and lacks any personality. Could be anywhere. Hot and stuffy in the room as no aircon and noisy if you opened the sliding doors. Its in the nightclub area.

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Location great, friendly staff and room size and amenities were fine. We booked two, two bedroom apartments for a three night stay. Our rooms were across the hallway from each other which was fantastic. Close by was the city centre, great restaurants, convenience store and a liquor outlet. BUT... this hotel isn't air-conditioned which wasn't an issue as the outside... More 

Was this review helpful? Yes 1
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Valued Guest, Thank you for choosing Auckland Harbour Oaks for your recent stay in Auckland. It was good to note that you found great value and enjoyed the location. It was a pleasure to have you as our guest. We appreciate your nice feedback on our staff and look forward to your return visit. Housekeeping have been alerted to... More 

australia
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I travel. A lot. Am away about six to seven months of the year. So I rang the Oaks and requested a quiet room about 5 days before I arrived. The reply was we will put your request in but cannot guarantee anything. WRONG ANSWER. Hotels like the Parkroyal say no worries we shall do this for you. I arrived... More 

Was this review helpful? Yes 1
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest, Thank you very much for taking the time to post your review, your feedback is greatly appreciated. I am terribly disappointed to know that your stay was not to your satisfaction and that you did not find on the team the warmth and caring attitude that we really pride ourselves. Do not hesitate to contact me directly on... More 

NZ
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Positives - fantastic view from apartment 37b, bed relatively comfortable, great location Negatives - grossly overpriced ($750 p/n for a 2 bedroom apartment that slept 3 comfortably and the 4th ona rollaway bed in the lounge), furnishings cheap, stained and uncomfortable, no A/C, lack of crockery, dings and marks on walls, definitely not 4.5 star Overall, Needs a good revamp

Was this review helpful? Yes 1
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Valued Guest Thank you for taking the time to review Auckland Harbour Oaks. I am glad you enjoyed the location great views and, all that the apartment offers as compared to a traditional hotel that offer smaller rooms at higher prices during peak season. There are no properties in Auckland that can match what we offer with complimentary Wi-Fi.... More 

New Plymouth, New Zealand
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff were very welcoming. On our arrival we were given a room upgrade with lovely views overlooking the harbour. The apartment was clean and tidy and the bed comfortable. Excellent location, 5 minutes walk to Restaurants, Britomart, transportation. The accommodation was expensive and we felt the car park could have been included in the rate.

Was this review helpful? Yes 1
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Valued Guest, Thank you for choosing Auckland Harbour Oaks for your recent stay in Auckland. I was delighted to read that you loved the location and had an enjoyable time at our hotel. It was a pleasure to have you as our guest. We appreciate your nice feedback on our staff and look forward to your return visit. Please... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Nearly $2815 for 5 days. Then we had to pay $25 per day for parking. For this sort of money I would expect a larger unit. Clean walls. Large tv and sound proofing. U nearly have to leave the bathroom to turn around. Dirty curtains hanging off the rails. This might be high living in India but not NZ. I... More 

Was this review helpful? Yes 2
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest, Thank you for your feedback. All feedback is used in assisting us to improve future guests’ experiences through your observations. I would love for you to contact me directly on feedback@vrhotels.co.nz as there a number of issues you have raised in your review that are a real concern to me. Hope to communicate soon. Regards More 

Wellington, New Zealand
Top Contributor
134 reviews 134 reviews
52 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had planned a business trip to Auckland but booked through Booking.com to obtain the free cancellation option in case the plans had to change - which they did unfortunately. The hotel took the first night's accommodation charge from my credit card at booking and then repaid it minus $8.50 charges because I'd used a credit card. Two e-mails and... More 

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Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest, Thank you for your feedback, we are truly sorry to hear about the inconvenience caused. I have obviously reviewed this issue with the team in order to avoid any future misunderstanding on 3rd party websites. I hope that you will give us the opportunity to show you our high level of services on your next visit. Regards More 

Cape Town Central, South Africa
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Be careful, accommodation very basic and not very clean, the couch and curtains were filthy and there was a huge rip in one of the curtains. No aircon and the fan provided in the room was broken! Staff however were very friendly and helpful. Very noisy location but good for walking to harbour restaurants etc.

Was this review helpful? Yes 2
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest Thank you for your feedback. I appreciate your kind comments about our staff. I am sorry that we did not meet your expectations throughout your stay. Please provide the room number as I would be happy to discuss your stay personally with you, and can be reached on feedback@vrhotels.co.nz. Regards More 

Perth, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a good location in the city. The room was very hot, no air conditioning or fans, and it was very noisy with the windows.balcony door open. It was clean and neat upon our arrival. The bathroom is a little tight - the shower is above the bath but the bath was reasonably tall so not great if you're... More 

Was this review helpful? Yes 1
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Valued Guest, Thank you for taking the time to review Auckland Harbour Oaks. We are pleased to see that you enjoyed the facilities offered with the apartment style accommodation. The excellent location has the proximity to just about everything downtown Auckland has to offer! Please keep in touch with us direct so we can provide you with our best... More 

Auckland, New Zealand
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Although happy enough with the accommodation, I am very disappointed at the lack of response to my three emails I have sent to this hotel chain subsequent to my visit. Even the courtesy of an acknowledgement is beyond them. Apparently, a customer missing a highly sentimental and valuable engagement ring isn't worthy of a response. This is not the kind... More 

Was this review helpful? Yes 2
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Valued Guest, It is unfortunate that you have lost an item of sentimental value. I am sure that all concerned staff have spared no effort in their capacity for investigating the matter. Due process and protocol was followed subsequent to your request. I am aware that the Hotel and Front office Managers have communicated this to you in detail.... More 

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