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Greenhills Elan Hotel Modern

49 Annapolis St, Greenhills, San Juan, Luzon 1600, Philippines
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1 room 1 guest
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Greenhills Elan Hotel Modern
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213 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Thai first
  • Any
English first
  • All months
    (213)
  • Mar-May only
    (47)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (64)
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Quezon City, Philippines
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Greenhills Shopping Center in San Juan is a fun place to go to with lots of shops and restaurants. Though a day would be sufficient to explore the area, it would be very exhausting by the end of the day. One time when we went to Greenhills and happened to turn at Annapolis St. instead of Gate 5, I saw... More 

Was this review helpful? Yes
Metro Manila, Philippines
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Worst customer service experience, by far. Unfriendly afternoon front desk officers. Indifferent (bordering rude/patronizing) evening front desk officers. Was going to say that the amenities are good but our bathroom's drainage was not working (which we found out after we used the bath tub). We had to report it at 1am, just when we were about to rest. While they... More 

Was this review helpful? Yes

Travelers are raving about these San Juan hotels

Doha, Qatar
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked a 3D/2N stay in this hotel mainly because it is a stone's-throw away to Greenhills Shopping Center. Here is my detailed review - the room that we stayed in is huge which is a plus as both my mom and I could move around quite freely! However, the beds were quite small. They claim that it was double... More 

Was this review helpful? Yes 1
Metro Manila, Philippines
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Cheap nice located clean affordable hotel room. Even breakfast is worth the money you pay. Except if u smoke in no smoking room. They charge u with penalty. But very reasonable specially if we have friend coming to visit us. Easy to pick them up

Was this review helpful? Yes
Cagayan de Oro, Philippines
1 review
5 of 5 stars Reviewed July 25, 2015

I would say this hotel is one of the best hotel i ever stayed in manila! Big rooms great city views especially at night time! With their romantic jacuzzi and with pool at the roof deck were awesome! Room service took long to serve the but overall stay is great! Recommeded for couple or family want to spend a vacation,... More 

Was this review helpful? Yes
Montebello, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2015

Couldn't their website to work, phone number wrong on website, wouldn't allow phone reservation at the same rates as the website, airport pick-up free then P4000.00 at last minute, took 20 minutes to check-in, both rooms we reserved incorrect or wrong, TV service not working, Internet service off-line until??? and on and on and on!!! Was going to stay 5... More 

Was this review helpful? Yes 1
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 3, 2015

I liked the hotels amenities, the room and the furnitures but the big problem was that during our stay, I had my period and when I woke up one morning, I had a little stain on the sheets after a couple of hours the receptionist told us that we will be charged for the stain. I mean for christ sake... More 

Was this review helpful? Yes 2
GREENHILLS ELAN H, Front Office Manager at Greenhills Elan Hotel Modern, responded to this review

Dear Mr./Ms. Denis, We are grateful for your feedback. I do understand that you weren't entirely satisfied during your stay with us. Your comments are important to us. Rest assured that these untoward incidents are not reflective of the high standard of service that we pride ourselves with and I hope that you will grant us another chance to provide... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 4, 2015

Celebrated my other half's 21st birthday at the rooftop as we availed the service of catering and videoke for a discounted price at ensogo. Wasn't really able to taste the food they catered but they definitely served a lot for the no. of people present. The venue was kinda hot at first, having no fans or not being centralized at... More 

Was this review helpful? Yes 1
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review

Good Day! Ms. Cheska, We are please to hear that even it was hot during your event you have still enjoyed the party held at our Poolside Bar. We are sorry that you have found inconveniences in the room you have stayed. But all in all you still rate us with "4 which is Very Good ". We hope to... More 

Wellington, New Zealand
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 25, 2015

My husband and I traveled to manila in May 2015 and stayed at the GreenHill, purely for location. We read the review and decided to book anyway. I am not sure what people complain about NO WIFI we had excellent WIFI in our room, the service we received at the breakfast room was amazing a BIG plus(+) for us was... More 

Was this review helpful? Yes 1
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review

Good Day! Ms. Nads, First of all we would like to thank you for giving good feedback during your stay last May 2015. We appreciate your efforts for giving your ample time for making this review. We would also like to thank you that even there was a negative comment in our wi-fi connection on the past you still consider... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 8, 2015

-Location is good, just opposite large malls and plenty of meal options. -Room is relatively clean but aircon is old school, bulky, not cold and sounds like a truck next to the bed. -Shower is clean and water pressure is strong. -Wifi connection is a joke.. Non existent in the room and the connection in the lobby and cafe areas... More 

Was this review helpful? Yes 2
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review

Dear Valued Guest, We are grateful for your feedback. I do understand that you weren't entirely satisfied during your stay with us. Your comments are important to us and we take them seriously. We were saddened of your experience on all aspects. Rest assured that these untoward incidents are not reflective of the high standard of service that we pride... More 

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