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Greenhills Elan Hotel Modern

49 Annapolis St, Greenhills, San Juan, Luzon 1600, Philippines
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Greenhills Elan Hotel Modern
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Ranked #1 of 1 Hotels in San Juan
A recent review
5 of 5 stars reviewed 2 weeks ago
karentalbott Paducah, Kentucky
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202 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Trying to be a grand type of hotel bec of the vicinity area! Let me make this short: *poor wifi connection, btw very very poor *no network signal *not all tv are led, tv in our room is the old school type knowing that we stayed in their exec suite, cable are not working (rm313&314) *you cant make an outside... More 

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Paducah, Kentucky
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel staff very attentive. Doorman and reception staff and restaurant staff very nice. Room is pleasant and offers a great view of Manila. (had a room on the 34th floor) Had a great supper at FETA, down the street from the hotel. IT was greek food, which sounds weird for the Philippines, but it was fresh tasting and yummy. I... More 

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GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review

Dear Ms. Karen Talbott, We would like to thank you for choosing Greenhills Elan Hotel Modern for your recent stay in San Juan. It was truly a pleasure to serve you. We hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Greenhills Elan Hotel Modern. We are looking forward to your next... More 

Kota Kinabalu, Malaysia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 10, 2015

Walking distance from the hotel to shopping mall. Took less than 10 minutes to get there. Very clean, spacious and polite staff. The only problem that we had, there is no Wifi connection at the room we stayed. We paid RM 1000++ for 3 nights stayed and what a huge disappointment for not being able to get a connection the... More 

Was this review helpful? Yes 2
Madrid, Spain
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 27, 2015

Since the purpose of my trip was buisness, wifi was a must. Wifi in this hotel works only in the lobby and this is just sometimes. The staff is well aware of the problem however will send someone to your room to change the modem, etc. They are well aware that the problem is not in the room. (probably with... More 

Was this review helpful? Yes 2

Travelers are raving about these San Juan hotels

Makati, Philippines
Top Contributor
125 reviews 125 reviews
20 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed February 6, 2015

Stayed here for a month cause the business I was working on that time was just in Greenhills and Ortigas! The lounge area was impressive, staff are very polite. They will open the door with a smile, help you with the luggage and will never fail to hand you a news paper once once you asked them for the first... More 

Was this review helpful? Yes 1
Vancouver, Canada
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 27, 2015

Perfectly located in Greenhills. Walking distance to Unimart, Chang-ge, the mall and movie theatres. Just right. Though it's not a 5 Star hotel, it's good. Swimming pool was not open when I was there but it is located on the rooftop. The view would be great. Security team by the front door were most polite, respectful and helpful.

Was this review helpful? Yes 1
GREENHILLS ELAN H, General Manager at Greenhills Elan Hotel Modern, responded to this review

Dear Valued Guest, We would like to thank you for choosing Greenhills Elan Hotel Modern for your recent stay in San Juan. It was truly our pleasure to serve you. We hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Greenhills Elan Hotel Modern. We are looking forward to your next visit... More 

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 27, 2015

We were staying here 2 nights, once we arrived at 12:00 pm our room was not ready but we would get room 308. They said we would have to wait about 2 hours. So we dropped off our luggage to store and went to the near by Greenhills mall to shop and have lunch. (1/2 a block away). After lunch... More 

Was this review helpful? Yes 2
GREENHILLS ELAN H, General Manager at Greenhills Elan Hotel Modern, responded to this review

Dear Ms. Melissa Lim, We are grateful for your feedback. I do understand that you weren't entirely satisfied during your stay with us. Your comments are important to us and we take them seriously. We were saddened of your experience with our staff and most especially with the service, we shall conduct an investigation on this matter. We may give... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 22, 2015

My friend who lives in the building/hotel suggested Elan Hotel Modern for its proximity to shopping and dining areas where we can hangout and catch up. Never been picky about hotels and luxuries as long as its clean, safe, and reasonable plus the basics of sincere service, respect, and courtesy of staff and surroundings. Nightmare... My friend was embarrassed but... More 

Was this review helpful? Yes 3
GREENHILLS ELAN H, Guest Relations Manager at Greenhills Elan Hotel Modern, responded to this review

Dear Valued Guest, The Management of the Greenhills Elan Hotel Modern wishes to apologize for the inconvenience which happened during your stay. This was truly a saddened experience but we are please to inform you that we are giving an action regarding your complaint. Please be assured that we constantly have a refresher training for all of the staff. Rest... More 

Perth, Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 17, 2015

This small hotel I like! If you are for shopping all the great things in Greenhills, this hotel is the way to go. It's right into your doorstep, the restaurants, money changer etc... My girls and I loved it, the breakfast Filipino food is awesome! Not a bad price. The only downside is the wifi...,, not free into the rooms(... More 

Was this review helpful? Yes 1
GREENHILLS ELAN H, Guest Relations Manager at Greenhills Elan Hotel Modern, responded to this review

Dear Valued Guest, We would like to thank you for choosing Greenhills Elan Hotel Modern for your recent stay in San Juan. It was truly a pleasure to serve you. We hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Greenhills Elan Hotel Modern. We are looking forward to your next visit... More 

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 31, 2014

We choose Greenhills Elan which is a very good hotel because of its strategic location. The hotel is surrounded by wide range of restaurant selections and shopping centers, movie theaters. The pool side bar is a great spot to dine and swim at the top of the hotel. It was a pleasant experience staying in this hotel. Very nice and... More 

Was this review helpful? Yes 2
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