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Greenhills Elan Hotel Modern

49 Annapolis St, Greenhills, San Juan, Luzon 1600, Philippines
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Greenhills Elan Hotel Modern
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Ranked #1 of 1 Hotels in San Juan
A recent review
5 of 5 stars reviewed 1 week ago
GODZJUNEX Cagayan de Oro, Philippines
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209 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • Italian first
  • Japanese first
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Cagayan de Oro, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

I would say this hotel is one of the best hotel i ever stayed in manila! Big rooms great city views especially at night time! With their romantic jacuzzi and with pool at the roof deck were awesome! Room service took long to serve the but overall stay is great! Recommeded for couple or family want to spend a vacation,... More 

Was this review helpful? Yes
Montebello, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Couldn't their website to work, phone number wrong on website, wouldn't allow phone reservation at the same rates as the website, airport pick-up free then P4000.00 at last minute, took 20 minutes to check-in, both rooms we reserved incorrect or wrong, TV service not working, Internet service off-line until??? and on and on and on!!! Was going to stay 5... More 

Was this review helpful? Yes 1

Travelers are raving about these San Juan hotels

Montreal, Canada
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I liked the hotels amenities, the room and the furnitures but the big problem was that during our stay, I had my period and when I woke up one morning, I had a little stain on the sheets after a couple of hours the receptionist told us that we will be charged for the stain. I mean for christ sake... More 

Was this review helpful? Yes 2
GREENHILLS ELAN H, Front Office Manager at Greenhills Elan Hotel Modern, responded to this review

Dear Mr./Ms. Denis, We are grateful for your feedback. I do understand that you weren't entirely satisfied during your stay with us. Your comments are important to us. Rest assured that these untoward incidents are not reflective of the high standard of service that we pride ourselves with and I hope that you will grant us another chance to provide... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 4, 2015

Celebrated my other half's 21st birthday at the rooftop as we availed the service of catering and videoke for a discounted price at ensogo. Wasn't really able to taste the food they catered but they definitely served a lot for the no. of people present. The venue was kinda hot at first, having no fans or not being centralized at... More 

Was this review helpful? Yes 1
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review

Good Day! Ms. Cheska, We are please to hear that even it was hot during your event you have still enjoyed the party held at our Poolside Bar. We are sorry that you have found inconveniences in the room you have stayed. But all in all you still rate us with "4 which is Very Good ". We hope to... More 

Wellington, New Zealand
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 25, 2015

My husband and I traveled to manila in May 2015 and stayed at the GreenHill, purely for location. We read the review and decided to book anyway. I am not sure what people complain about NO WIFI we had excellent WIFI in our room, the service we received at the breakfast room was amazing a BIG plus(+) for us was... More 

Was this review helpful? Yes 1
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review

Good Day! Ms. Nads, First of all we would like to thank you for giving good feedback during your stay last May 2015. We appreciate your efforts for giving your ample time for making this review. We would also like to thank you that even there was a negative comment in our wi-fi connection on the past you still consider... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 8, 2015

-Location is good, just opposite large malls and plenty of meal options. -Room is relatively clean but aircon is old school, bulky, not cold and sounds like a truck next to the bed. -Shower is clean and water pressure is strong. -Wifi connection is a joke.. Non existent in the room and the connection in the lobby and cafe areas... More 

Was this review helpful? Yes 2
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review

Dear Valued Guest, We are grateful for your feedback. I do understand that you weren't entirely satisfied during your stay with us. Your comments are important to us and we take them seriously. We were saddened of your experience on all aspects. Rest assured that these untoward incidents are not reflective of the high standard of service that we pride... More 

Belfast, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 7, 2015

Stayed in this hotel for 3 weeks October 2014 . It's not bad for the money you pay. Most important it's very clean . Air con very noisy in the bedrooms but after a couple of nights I got used to it. Breakfast very good chef will cook eggs anyway you want them. You have to pay for the wi... More 

Was this review helpful? Yes 1
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review

Dear Valued Guest, We are grateful for your feedback. I do understand that you weren't satisfied during your stay with us. Your comments are important to us and we take them seriously. Despite of the inconvenience, we would like to thank you for commending our Chef. We are also happy that you have enjoyed your Breakfast Buffet in our Cafe.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed April 19, 2015

Trying to be a grand type of hotel bec of the vicinity area! Let me make this short: *poor wifi connection, btw very very poor *no network signal *not all tv are led, tv in our room is the old school type knowing that we stayed in their exec suite, cable are not working (rm313&314) *you cant make an outside... More 

Was this review helpful? Yes 2
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review

Dear Valued Guest, We are grateful for your feedback. I do understand that you weren't entirely satisfied during your stay with us. Your comments are important to us and we take them seriously. We were saddened of your experience with the Front Desk Officers, as well as our wi-fi service. Please be assured that we constantly have a refresher training... More 

Paducah, Kentucky
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 8, 2015

Hotel staff very attentive. Doorman and reception staff and restaurant staff very nice. Room is pleasant and offers a great view of Manila. (had a room on the 34th floor) Had a great supper at FETA, down the street from the hotel. IT was greek food, which sounds weird for the Philippines, but it was fresh tasting and yummy. I... More 

Was this review helpful? Yes 1
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review

Dear Ms. Karen Talbott, We would like to thank you for choosing Greenhills Elan Hotel Modern for your recent stay in San Juan. It was truly a pleasure to serve you. We hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Greenhills Elan Hotel Modern. We are looking forward to your next... More 

Kota Kinabalu, Malaysia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 10, 2015

Walking distance from the hotel to shopping mall. Took less than 10 minutes to get there. Very clean, spacious and polite staff. The only problem that we had, there is no Wifi connection at the room we stayed. We paid RM 1000++ for 3 nights stayed and what a huge disappointment for not being able to get a connection the... More 

Was this review helpful? Yes 3
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review

Good Day! Ms. Cornelia, We are grateful for your feedback. I do understand that you weren't entirely satisfied with the wi-fi service. Your comments are important to us and we take them seriously. Right now we offer a great wifi connection for free on all our room categories. I hope that you will grant us another chance to provide you... More 

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