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All 70 South Lake Tahoe hotels

Marriott Grand Residence Club Tahoe

4.0 of 5 Hotel   |   1001 Heavenly Village Way, South Lake Tahoe, CA 96150
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Ranked #9 of 70 Hotels in South Lake Tahoe
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Moxo2020 UK
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588 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bogota, Colombia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

I should give one star but since the FD guy was so nice I will give 2 stars. This is by far, the worst experience we've had at a Marriott. We are Marriott Vacation Club owners and I wouldn't come back here, ever, although I probably would have to come back if I wanted to go to Tahoe again (unless... More 

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UK
Top Contributor
73 reviews 73 reviews
40 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

The Grand Residences are right beside the Heavenly Gondola and the ski hire shop so convenience for skiing couldn't be better. It's a pity they had so little snow this year. We had a 2 bed unit with a very large living room in the middle which could have slept a further 4 I believe. The kitchen was good and... More 

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Novato, California
Top Contributor
57 reviews 57 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

Firstly, the staff at the Marriott Grand Residence were superb. Very helpful and courteous. So my lack of stars here is about the room and general poor value for money. We stay at a lot of Marriotts. So many in fact that my husband is one of their gold level members (whatever that means, if it means anything at all?)... More 

Was this review helpful? Yes 3
MarriottVacationClub, Corporate Customer Care at Marriott Grand Residence Club Tahoe, responded to this review

Thank you for the TripAdvisor review on your stay at Marriott Grand Residence Club Tahoe. It is wonderful to learn you found the service from associates resort-wide superb. It is a letdown to read you found the accommodations disappointing overall due to the overall villa, specifically both the bed and sofa bed comfort as well as noise experienced from the... More 

Wayne, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This time share property had great rooms and public areas and a professional staff that was up to Marriott's high standards. I stayed at the property in October so I can't comment on the skiing at Heavenly but you are walking distance to the lift so it is perfect for ski season at Heavenly mountain. You can walk to all... More 

Was this review helpful? Yes 5
MarriottVacationClub, Corporate Customer Care at Marriott Grand Residence Club Tahoe, responded to this review

Hi Ross! Thank you for the feedback on your getaway to Lake Tahoe. It is wonderful to read you found the resort up to the Marriott Vacation Club standard due to your overall visit. We look forward to seeing everyone again soon at Marriott Grand Residence Club Tahoe! More 

San Jose, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Great property, terrific location, but very poorly managed. As a mixed race family we did not feel welcome here. My wife could go where she pleased without hindrance, while i was hassled by security - manager says "they have a homeless problem" Unfortunately we prepaid the vacation package and had to rough through it.

Was this review helpful? Yes 5
Sarasota, Florida
Top Contributor
325 reviews 325 reviews
39 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice location. Good services. See below for more of the positives. Complaints - almost every time we called either front desk or the valet the phone rang many times or went to voice mail. Can't think of any other location out of 100s of Marriotts we've stayed out before that this has happened. Also several times we went to front... More 

Was this review helpful? Yes 4
MarriottVacationClub, Corporate Customer Care at Marriott Grand Residence Club Tahoe, responded to this review

Hello Scott! Thank you for the review of Marriott Grand Residence Club Tahoe! We are happy to hear you had a positive overall stay due to the efforts from associates like Connie. We thank you for recognizing her and please know your kind words have been shared with her manager. We apologize for the service failures encountered at the front... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed in a 3 bedroom 3 bath suite. The room was enormous, and had just been refurbished. We easily slept 7 people in the suite. The kitchen was fully stocked with all modern appliances and utensils. The facilities, especially the pool and hot tub, were great. The staff was very helpful, and took a genuine interest I'm making... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott Grand Residence Club Tahoe, responded to this review

Thank you for the five-star TripAdvisor feedback on your stay! We are thrilled to see your expectations were exceeded during your recent visit as you found the villa both spacious and well-appointed and the associates service-driven. We look forward to serving you on a future getaway to Marriott Grand Residence Club Tahoe! More 

Cary, North Carolina
Top Contributor
287 reviews 287 reviews
44 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the best Marriott Vacation Club location we have ever stayed at. Construction originally was started as a Residence Hotel by another company and was bought by Marriott before it was finished. Rooms - Villas in Marriott VC terms - are almost all slightly different. We were looking for a 3 bedroom unit with it's own washer/dryer facilities and... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott Grand Residence Club Tahoe, responded to this review

Hey Levon! Thank you for the five-star review of your family vacation to Lake Tahoe, CA. It is exciting to see you describe the resort as outstanding because of the spacious, well-appointed villa and top-notch service. We look forward to exceeding expectations again at Marriott Grand Residence Club Tahoe! More 

Philadelphia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location just can't be beat. If you are hoping to enjoy Heavenly Village and plan on heading up to the Heavenly Mountain Resort this is your desired location. The gondola is 50 feet away from the hotel and very easy to get to and begin your ski/board experience. They offer equipment valet free of charge so your room isn't... More 

Was this review helpful? Yes 3
MarriottVacationClub, Corporate Customer Care at Marriott Grand Residence Club Tahoe, responded to this review

Hello Evan! Thank you for the five-star TripAdvisor review of your recent visit. We are thrilled you loved your getaway as a result of the complimentary ski equipment valet and kitchen in the villa. We hope to have the pleasure of hosting you both again soon at Marriott Grand Residence Club Tahoe! More 

SFO
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I took family up to the Marriott Grand Residence Club at Lake Tahoe to ski and have fun! The condos are large and the location is perfect! All the reviews are TRUE....HOW NICE IS THAT? Kindness, comfort and lots of space!!

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott Grand Residence Club Tahoe, responded to this review

Thank you for the five-star feedback on your family visit to Lake Tahoe! It is fantastic to know your stay met expectations as you found the villa both spacious and comfortable. Our team hopes to have the pleasure of hosting your family again at Marriott Grand Residence Club Tahoe! More 

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Additional Information about Marriott Grand Residence Club Tahoe

Address: 1001 Heavenly Village Way, South Lake Tahoe, CA 96150
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Grand Residence Club Tahoe 4*
Number of rooms: 21
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Also Known As:
Marriott Grand Residence Club Tahoe Hotel South Lake Tahoe
Marriott Lake Tahoe
Lake Tahoe Marriott
Hotel Style:
#2 Spa Hotel in South Lake Tahoe
#5 Business Hotel in South Lake Tahoe
#8 Family Hotel in South Lake Tahoe
#8 Romantic Hotel in South Lake Tahoe

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