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Big Pines Mountain House of Tahoe

GreenLeadersBronze level
2.0 of 5
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4083 Cedar Ave, South Lake Tahoe, CA 96150 (Formerly Viking Motor Lodge)
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15% off room rate
Big Pines Mountain House of Tahoe
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Ranked #32 of 71 Hotels in South Lake Tahoe
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Caleb C Little Rock, Arkansas
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296 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Little Rock, Arkansas
Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The room I stayed in was very comfortable and the price was outstanding. The main reason I went was to ski at the Heavenly Resort. Walking to Heavenly from this hotel only takes a few minutes. I will stay here again in the future.

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Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi Caleb, Thank you, thank you, thank you! Please come back soon. More 

Roseville, California
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm glad we booked this place. It was clean, quiet, comfortable, nice sized rooms and a great location with access to the private beach by Stateline. They also accepted our Chihuahua. Their breakfast was pretty stark, cereals, bagels, coffee, milk and juice. Not bad. More variety would have been nice but for the price it was great. Parking was adjacent... More 

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Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi, Thank you very much for your business and support! Please come back soon! More 

Mountain View, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Well, I find really hard to believe the other reviews talking bad about this place, I was having a coffee by the lobby and a lady there was just unhappy about life in general, but she was giving all staff a hard time, I can't believe it, she was on and on about getting something for free, why people assume... More 

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Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi Lisa, We appreciate your review and your business! THANK YOU! Please come back soon! More 

North Highlands, California
Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a family of 8 people in a 2bdrm/bth room with a full kitchen. The place was close to pretty much everything you need---casino, shops, beach, ski, and beautiful mountains. Customer service was friendly. We brought food and cooked in the hotel instead of eating their free breakfast since it was very basic. If you got kids, this is... More 

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Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi Misty, Thank you, thank you, thank you! Please come back soon! More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 3, 2015 via mobile

They have a some point every day at 18-19. And it is noisy and annoying as H***. Dont understand why they need it at hours when everybody is at their rooms. And they dont have cotrol of which rooms are rented and not. Was just coming out of the shower and suddenly an unknown man opened the door. Because they... More 

Was this review helpful? Yes 3
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi, I am very sorry about what happened to you. Please accept our deepest apologies, we take fully responsibility for what happened. A new employee made a mistake by sending somebody to your room, and again I apologize for that. Rest assure that nobody has been robbed or anything like that ever at the Big Pines. Again, I apologize. I... More 

San Francisco, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 21, 2015 via mobile

The location is great, but you pay the price with an old building with paper thin walls and ceilings. Our room did have a fridge and microwave at least. The pool is not open in the winter and there is no hot tub. This place is pet friendly, which is cool. Unfortunately we were next to two barking chihuahuas. I... More 

Was this review helpful? Yes 4
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi, We truly appreciate your feedback, we will continue improving until we get your complete satisfaction. Thanks again for your business and review. Cordially, Ruben Z G.M. More 

Oakhurst, California
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 18, 2015

Hotel staff was very pleasant, continental breakfast was sufficient. If you stay here get an upstairs room. Floors upstairs are noisy because they are cheap wood, but good if you have animals. Fireplace hooked to heater was nice. Room was clean, beds were ok. Overall nice cheap hotel, great for animals and a couple of nights stay, good location to... More 

Was this review helpful? Yes 4
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi Connie, Thank you very much for your business and feedback, we will continue improving until we gain your full satisfaction. Please come back soon. Thanks again! More 

Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 15, 2015

Where to start? First, to be fair, we've stayed in Tahoe our whole lives, for a myriad of occasions. We've been during high and low season. We've been there for romantic getaway's and to host a group of 90 High schoolers for ski week and everything in between. We thought we knew what to expect from the area. I guess... More 

Was this review helpful? Yes 2
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi Melissa, I am very sorry about your experience at the Big Pines, please accept my apologies. Let me assure you that if you are not happy with your experience I am not either and I will do whatever it takes to be fair with you. I know we are better than that, please give us a second chance and... More 

Hayward, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 10, 2015

Big Pines is a great place to stay at very affordable prices. The rooms are clean, and well kept. The Wifi was great and very strong in our room. The location is awesome... A couple minutes of walking will have you in the Heavenly Village or in the casinos. They also boast refrigerators and microwaves in the rooms, this comes... More 

Was this review helpful? Yes 3
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi AJ, We truly appreciate your business and review! Thanks again! Cordially, Ruben Z G.M. More 

minnesota
Top Contributor
89 reviews 89 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 9, 2015

If you don’t care about it looking fancy then you’re fine. It seemed more like a place for a college student. It’s very basic, clean, inexpensive, etc. The breakfast was ok. Not a lot of variety. It’s around the block and across the street from the Heavenly Ski Resort, so it’s convenient.

Was this review helpful? Yes
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi, Thank you very much for your business and support! We will continue improving until we get your complete satisfaction! Please come back soon! Thanks again! More 

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