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Secrets Inn

Certificate of Excellence
924 Park Ave., South Lake Tahoe, CA 96150
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181 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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There are newer reviews for Secrets Inn
See the most recent reviews
North Highlands, California, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 25, 2015

The receptionists were awesome. AdrIana and sydney were very welcoming! We weren't impressed with this motel. The pictures portrayed a much bigger room than what it was. The walk in shower sucks, so don't waste your time. The tub is pretty small for two average size people.

Was this review helpful? Yes 2
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear Dayte C, We are sorry to hear that you felt the room was smaller than you expected. However we are glad that you enjoyed the guest service of Adriana and Sydney. We do have larger rooms such as the Alpine and Spruce Suite which we are sure would be to your liking if you prefer a larger room. Thank... More 

Sacramento, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 18, 2015

Found this great little deal on groupon and it was spur of the moment. Overall Customer service was good, and Adrianna's attention to our concerns was excellent!! We will definitely be back because of her.

Was this review helpful? Yes 1
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear Sharon M, I am really happy that you were able to stay with us! We really love your nice comments and that Adrianna was able to help you out. We hope that you will come back and see us again. Have a great day! More 

Las Vegas, Nevada
Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 17, 2015

The photos of the room are very accurate, but the room is smaller in reality than it appears in the promotional photos. Very little room to walk around. Everything was wonderfully maintained and in excellent condition. The office staff was also very helpful. We especially enjoyed listening to the CD's which they provided ... an audio tour guiding you as... More 

Was this review helpful? Yes
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear Barbara K, We are so thrilled that you enjoyed your stay with us! We are happy that you enjoyed the CD's to drive around the lake, those are great. We are sorry that you lost an item here but glad you were able to retrieve it. We hope that we see you again sometime soon! More 

1 review
5 of 5 stars Reviewed April 14, 2015 via mobile

This is our second time staying here, the last time being a year ago for our anniversary! This place is so romantic! It's so comfy, the pillows, bed, and soft sheets were to die for! And so relaxing. Two words 'Jacuzzi Tub'! We checked out a CD from the office to take a tour around the lake, and had a... More 

Was this review helpful? Yes
Birmingham, Alabama
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 31, 2015

My husband and I stayed here on our honeymoon and purchased our room through Living Social. The staff was friendly and the room was exactly what we saw in the pictures. I really appreciate the owners taking the time to help us plan excursions and even took us out on the lake to paddle, which made us feel like we... More 

Was this review helpful? Yes
SecretsGM, General Manager at Secrets Inn, responded to this review

We are so happy you enjoyed your stay! We really appreciate you taking the time to lets us know that as well. Hopefully we see you again! More 

San Francisco, California
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed February 26, 2015

I wanted to book a room for my husband's birthday. I emailed the address listed on their website, no reply. Emailed again, also no reply. Called them and spoke to someone "new" who had to put me on speaker phone then gave me very confusing price quotes and then hung up on me when I still had more questions.

Was this review helpful? Yes 2
Tracy, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 21, 2015

I recently got the Groupon and planned a two-night stay with my husband. I thought it would be a nice surprise for our 10-year anniversary to try a new place and I was impressed by the pictures and the reviews. i felt I was amply warned about the noise level and the size of the rooms, so I was somewhat... More 

Was this review helpful? Yes 3
SecretsGM, General Manager at Secrets Inn, responded to this review

Good Morning Jennifer J, We really appreciate you taking the time to write this review for us. We are taking all of your feedback very seriously and discussing it with the team and ways that we can improve. It is feedback like this that really does help us and makes sure we can continue to improve. Thank you again More 

Los Angeles, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 26, 2015

If you want a nice modern room with a old school tahoe feel this is the place. We had the alpine suite with the heart shaped tub which is perfect for two and keeps the water nice and hot! Loved the walk in shower with the double shower heads. Perfect walking location to the hot spots of south lake. The... More 

Was this review helpful? Yes 1
SecretsGM, General Manager at Secrets Inn, responded to this review

Good Morning Amy W, Thank you so much for this review. We really enjoyed you staying with us. We hope that we get to see you again sometime soon! More 

Cobb, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 16, 2015

We just stayed one night and the room was nice, the bed comfy, the jacuzzi was nice and relaxing and the inn is within walking distance to the casinos etc. My only knock is the noise levels. We heard everything going on in every occupied room attached to us including upstairs. I don't believe it was more than "normal" noise... More 

Was this review helpful? Yes 4
SecretsGM, General Manager at Secrets Inn, responded to this review

Good Morning Mike M, Thank you for this review. We do apologize that the noise levels we loud. But we are rally happy that you enjoyed the room. Thank you again for the feedback, Have a great day. More 

Fresno, California, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2014

My fiance and I stayed in the Tahoe Suite two nights right after Christmas! We ordered the romance package which included wine, but since first booking the room I had become pregnant. So they gave us ice cream instead! The staff is sooo incredibly nice and the room was very clean. The water turned warm fast, the fireplace worked perfectly,... More 

Was this review helpful? Yes 2
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear Kandace B, We thank you so much for this review. We are so happy that you enjoyed your stay! We are also glad you enjoyed the ice cream! Regards More 

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