Booked this place due to reviews and not disappointed. The location was top with walking distance to casinos restaurants and beach. Added nice touches were the free use of bikes and beach chairs. The morning continental breakfast was a nice extra also. All staff was helpful.
The only problem we had was with the murphy bed that was broken when...
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Thank you for staying a week with us!
I'm very sorry that you experienced trouble with one of our Murphy Beds. We aim at having everything perfect and did not hit the mark during your stay. While maintenance is required for some items at some times, just like with things at home, it is not ideal to have to be...
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We had a wonderful stay at the Stardust Lodge in South Lake Tahoe. This is a step back in time but this hotel goes the extra mile to far exceed your expectations. Where to begin?
1. Top-notch staff. From front desk, manager, recreation staff, housekeeping--everyone we encountered genuinely wanted us to have a satisfying experience at the hotel and at...
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Thank you so much for your review! I'm sure other people will benefit from the time you spent giving such a detailed account of what you noticed during your long stay with us. Our people ARE that great, our rooms (old and new-style) ARE that clean and well-stocked, our amenities ARE that broad-based, and we really ARE in the heart...
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We stayed here as a last minute get away and loved it. If you are looking for a friendly, simple, comfortable and clean place to stay, this is it! Staff was super nice, bike rentals on site were great and complimentary! Loved the Stardust and will go again!!
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I'm so glad to hear your last minute plans worked out so well. We'll have another clean, comfortable room waiting for your next Tahoe getaway. Thanks for staying with us and we look forward to seeing you again.
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I was worried about the bed being a fold up but it was actually comfortable. We stayed 4 nights so perhaps for a longer break you'd want a bit more space and comfort but for us it was great. Opposite the Heavenly ski gondola for easy access to the snow.
The only issue I experienced was a constant fluctuation in...
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Thank you for writing about our Murphy Beds. Being able to put the bed during the day provides extra living space, and the beds give a great night's sleep. I'm really glad you mentioned this. We hope to have you back this winter for more skiing across the street at Heavenly. We'll have the hot chocolate waiting for you!
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We stayed in a 2 bedroom unit, the stardust unit. It was very nice. Great flat panel TVs in every room, and a full Kitchen with a stove, refrig, and microwave. There were 2 bathrooms. The stardust people were very nice and helpfull in every way. It was a joy to stay at the stardust and meet the many guests,...
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We're so glad you enjoyed your stay, lmenghini. The two bedroom Stardust units are really great and it was good to hear that the Free Bike Rentals added something special to your experience. Thanks for taking the time to add your photos and review. We appreciate that you chose to stay with us and we'll be happy to see you...
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I'm an owner at Stardust, so I'm a little prejudiced. I've always enjoyed my triprs there (about 10 years) and especially like the rooms that have been re-designed. The staff has been wonderful each visit. If you ever need anything, they bend over backwards to help. I wanted to buy the same type of mattress they had after one trip....
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Thank you, mgbarker54! We love being your home in Tahoe. I appreciate your comments about how we bend over backward to help people; it's the customer service trait we're most proud of! Thanks for your decade of return trips. Wow! We appreciate your comments.
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My wife and I stayed here in May 2009 for a week. We absolutely loved the uniqueness of the facility and the great care from the staff. We enjoyed it so much that we came back about a year later. We were married in Tahoe on the Bleu Wave, and stayed at the Stardust for 14 nights. They have so...
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Dear Adrian_and_Lydia, Thank you for your return business! What an honor to be part of your honeymoon (and Tahoe) memories. We're glad you had such a good time on your second stay. Twin Falls is a flight or long drive away from us, so all the more thanks for coming back to stay with us in Tahoe. Congratulations on your...
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I don't usually write reviews, but planned to give positive feedback on Stardust as although the place is a little tired, Jose on reception was very helpful and the hotel is in a great place if you're there to ski, as the gondola is just across the road.
Unfortunately, my watch went missing from my room and nobody took it...
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Dear Ble64,
I’m glad that you had a good time at the Stardust and that you were planning on giving positive feedback before you lost your watch. Yes, our location is great, and so is our staff as you noticed in your dealings with Jose. Perhaps, because we know our staff members so well and intentionally aim at consistently great...
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Impeccably clean, large TV and a radio/CD player; more than adequate kitchen accessories. Free laundry for guests, free breakfast w/protein (hard boiled eggs); a necessity for being diabetic. RIGHT across the street from Heavenly's gondola- easy logistics and enjoyable to see the gorgeous view on the ride up. Hotub available, but didn't bring suits to join in other guests. ALSO,...
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The last time we were here we cheaped out and stayed at Stateline Economy Inn--eeewww!--, so the Stardust was MUCH better. At the Stardust we had nice clean tile floors and a great little kitchenette stocked with dishes. The room was cleaned daily. Down at the clubhouse it was nice to get fruit, donuts, and coffee and talk with the...
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