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All 70 South Lake Tahoe hotels

Quality Inn & Suites Casino Area

2.0 of 5 Hotel   |   3838 Lake Tahoe Blvd, South Lake Tahoe, CA 96150
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A recent review
5 of 5 stars Reviewed February 23, 2014
Clarko99 Cardiff, United Kingdom
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132 people have reviewed this hotel

Traveler rating
    28
    37
    25
    10
    32
See reviews for
22
50
8
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
San Francisco, California
1 review
1 of 5 stars Reviewed 1 week ago

I booked my stay on Travelocity Looking for a cheap hotel . So I was prepared for a not so nice looking Room. And the pictures were deceiving . But I did not expect a filthy disgusting room . There were stains on the linen, hair on the sheets and pillow .. The wall paper was peeling off the wall... More

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London, United Kingdom
1 review
1 of 5 stars Reviewed February 24, 2014

worst rooms ...unfriendly staff...dirty rooms...lots of noisey kids running around..this has to be the worst quality inn ever....no internet...and when you complain they say its free anyway...the worst staff I have ever meet with...

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Rajandra, General Manager at Quality Inn & Suites Casino Area, responded to this review

Thank you for taking the time to let us know what you thought of your recent stay at our hotel. We are truly sorry we did not meet your expectations. We appreciate your comments and will discuss them with our staff to improve our services. We hope you will give us another opportunity to demonostrate our committement to service. More

Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2014

I've just spent a week here and couldn't of asked for a more friendly standard of service. I was a rep for an English School on a Ski Trip and rooms were comfortable, clean and tidy. All we needed. Breakfast was always plentiful and of good choice. It's basic but I'd stay here again on ski vacation.

Was this review helpful? Yes 1
Rajandra, General Manager at Quality Inn & Suites Casino Area, responded to this review

Thank you for taking the time to let us know how your recent stay at our hotel was We credit our success in the lodging industry to providing good service and accommodations at an affordable price. I thank you for taking the time to let us know what you thought of our hotel and accommodations. We are so glad to... More

Davis, California
1 review
1 of 5 stars Reviewed February 21, 2014 via mobile

Do not waste your money staying at this hotel. The rooms are disgusting and the hotel will scam you out of extra money any way they can. They charged us an extra $150 after we had checked out and claimed they witnessed us with more than two people stay in our room. When I called the manager to ask about... More

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Rajandra, General Manager at Quality Inn & Suites Casino Area, responded to this review

Thank you for taking the time to provide us with your feed back regarding your stay over the New Year's holiday. We are sorry to hear that you did not enjoy your stay with us. As you are aware and informed at check-in, due to the New Year's holiday, we had all guest sign and understand our hotel policies. You... More

Brentwood
2 reviews
1 of 5 stars Reviewed February 16, 2014

Staff is not friendly and not accommodating at all. Not worth of $200 per room holiday rate. Won't ever come back to this place again! The bathroom is dirty and the scrambled eggs for breakfast is not edible.

Was this review helpful? Yes 1
Rajandra, General Manager at Quality Inn & Suites Casino Area, responded to this review

Thank you for your comments regarding your stay at our hotel. We are truly sorry that we did not meet your expectations for your stay at our hotel over the holiday weekend. We strive to provide good service and accommodations. Your feedback will truly help us improve our service. Please be assured that we have discussed your comments with our... More

Pacifica, California
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed January 31, 2014

So I have been here many times in the past and have been happy with my stay. But now under new management this place is horrible! You try to open windows come apart tvs not working trash still left in room boogers on the walls this place is a joke. To the owner if you continue like this you won't... More

Was this review helpful? Yes 2
Paisley, United Kingdom
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed January 25, 2014

having stayed in quality inns in the usa before, we expected the same quality, we were mistaken! the floors were not hovered, the shower was disgraceful, mould and other peoples hair in plug holes. we were very disappointed. beds very un comfy and there was stains on the sheets. we were asked if we wanted to purchase a full English... More

Was this review helpful? Yes 2
Davis, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 13, 2014

Honestly this motel doesn't even deserve 1 star. Idk why it's called Quality Inn because there is nothing quality about it. We stayed here for New Years thinking that it would be an affordable and nice place to stay while in South Lake Tahoe. Well we were definitely wrong. To start, there were so many problems with the room. The... More

Was this review helpful? Yes 2
San Francisco, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2014

just stayed here with my girl friend....ask for a king and for 10 dollars more you get a room 4 times the size . the rooms are old but very clean....I was a little worried about some of the other reviews,but come on people you are not in a 5 star hotel paying hundreds of dollars...it has no resort fee,,,free... More

Was this review helpful? Yes 2
Rajandra, General Manager at Quality Inn & Suites Casino Area, responded to this review

Thank you for staying at our hotel during your visit to South Lake Tahoe. We truly appreciate your business and hope to see you again on your next visit to Lake Tahoe. More

Santa Monica, California
Top Contributor
63 reviews 63 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 11, 2014 via mobile

When we first checked in we were given a super duper small room, but I asked for something larger and I got it. This hotel is basic and on the older side but has a sweet staff, great water pressure and killer heaters. It is next door to our favorite Indian restaurant in Tahoe, so BIG bonus. This is perfect... More

Was this review helpful? Yes 2
Rajandra, General Manager at Quality Inn & Suites Casino Area, responded to this review

Thank you for your review. We appreciate your feedback regarding our hotel and stay so that we can improve our service. Please come back and stay with us on your next visit to Lake Tahoe. More

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Additional Information about Quality Inn & Suites Casino Area

Also Known As:
Quality Inn And Suites Casino Area
Quality Inn & Suites Casino Area Hotel
Quality Inn & Suites Casino Area Hotel South Lake Tahoe
Quality Inn Area
Quality Inn Lake Tahoe
Lake Tahoe Quality Inn
Address: 3838 Lake Tahoe Blvd, South Lake Tahoe, CA 96150
Phone Number:
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #50 of 70 hotels in South Lake Tahoe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Casino Area 2*
Reservation Options:
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