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Old Stone Trough Hotel

Certificate of Excellence
Colne Road, Kelbrook BB18 6XY, England
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Best prices for: 1 room 1 guest
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Old Stone Trough Hotel
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Old Stone Trough Hotel
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122 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barnoldswick, United Kingdom
Top Contributor
59 reviews 59 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This night was appalling from start to finish. The food was good but the service was so bad it was laughable! Salad etc missing from meals, I had to ask for custard, cream and cutlery when it was obvious it had been forgotten for the sweets. Waited 40 mins for them to sort bill... Never again!

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hotel034, General Manager at Old Stone Trough Hotel, responded to this review

Before I replied to your review I needed to speak with my team . After discussions concerning the night it is apparent that there was a hand over issue on the shift change . Which I will apologise for . That explains the lack of cutlery , custard etc was ready in the kitchen it had not been forgotten, you... More 

Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

iv stayed here twice now with my partner visiting him family and both times the desk staff have been very helpful and efficient. The bar staff are also very friendly! even when we came in at about 3am after a few too many and the bar staff cleaning were more then happy to give us numbers for kebab type places... More 

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Leeds, United Kingdom
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here one night as we where attending a party nearby. We had just flown into Manchester airport after a weeks skiing holiday so had lots of luggage including skis, Jenny put us into a larger room than we had booked so we could unload everything in the room. The welcome was warm and friendly and after unpacking we ordered... More 

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14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have stayed here twice since Christmas due to party invitations in the area ,we stayed in the main building where the rooms are small but cosy lovely clean bedding with all things you might need the first time we stayed I had forgotten my phone charger the lovely lady that runs the place scouted round staff and found me... More 

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Skipton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Went with my dad today (Tuesday) for the 2 main meals for £10 offer that is on Tuesday to Friday between 12 and 14:00. First time we had been and I must say it was excellent. The staff were very attentive and brought the drinks over instead of having to wait at the bar area, and the food when it... More 

Was this review helpful? Yes 1
Burnley, United Kingdom
1 review
5 of 5 stars Reviewed February 8, 2015

Been returning to this hotel since our wedding in 2007. Every year the service never changes and is always first class. Staff are friendly and helpful and in particular jenny who goes out her way to make sure you have the best stay possible. So if you like great home cooked food and a good atmosphere with very clean and... More 

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Burnley, United Kingdom
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 28, 2015

Me and my friend stopped here to get some food on the way back to Burnley. They had a specials menu: main meals at £5.95 or 2 course for £8.95 so I had the haddock fillet with mashed potatoe mixed with bacon pieces. I can only rate it as 10/10 reasonably priced and delicious. Nice surroundings also. Such a shame... More 

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Top Contributor
78 reviews 78 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 6, 2015

Once again another fabulous NYE night at the Old Stone Trough where Jen and her staff go all out to make celebrating the new year a great experience.Having been many times before and therefore knowing the ropes it still a pleasure to attend as all guests whether old or new are all treated as friends and the food quality is... More 

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Senior Contributor
39 reviews 39 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 16, 2014

Visited with family and we were all very impressed. The roast beef was excellent, beefburger huge, burrito, so tastly and they offered what ever we wanted for vegetarians. The meal was good value and really good. The staff were so helpful and the younger staff working very hard. Definitely to be recommended.

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1 review
5 of 5 stars Reviewed November 6, 2014

Just spent 12 nights here,comfortable rooms ,great food and all staff very friendly and helpful.Jennie and her staff make every effort to make your stay the best possible.I would highly recommend this although a bit remote if you do not have a vehicle.

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