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Rasa Seni Hotel Resort

Anoi Itam, Pulau Weh 0000, Indonesia
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12 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Spanish first
  • Any
English first
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    (12)
  • Mar-May only
    (1)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (1)
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1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 3, 2013

The location: isolated, nice black beach, but lots of trash. The Hotell staff even threw their trash on the beach. Hard to swim since its rocky once you get in, and bad snorkeling. There are many beaches that are better. You need a car or motorbike to get around, and arranging that with the whimsy management may be quite the... More 

Was this review helpful? Yes 5
Medan, Indonesia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 10, 2012

While the local staff were nice, hospitality is more than just smiles and small talk its about how you are made to feel. Breakfast consisted of rice, noodles, and one egg. It was on a plate filled with eggs, but we were informed one per person! There were also some very large wasps which were common inside the restaurant, the... More 

Was this review helpful? Yes 7
RasaSeniResort, Owner at Rasa Seni Hotel Resort, responded to this review

this review comes from the same source, same family/group than the review..buffet-all you can eat, just made from different paces/computers to make a bad review more strong. More 

Travelers are raving about these Pulau Weh hotels

Jakarta
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 stars Reviewed September 8, 2012

The service of this hotel was horrible. We arrived at 11ish in the morning and the owner/manager of the hotel informed us that our room weren’t ready yet. We understand that it was after Ramadhan period and they were short of staff. So we waited around in the dining area and ordered lunch. We were all non-smokers and travelled with... More 

Was this review helpful? Yes 5
RasaSeniResort, Owner at Rasa Seni Hotel Resort, responded to this review

Hotel Owner’s and Management’s first lesson: Guest are always right. During the last years we had hundreds of guest from many country, different age and character. Also during this stay, the hotel was fully booked and all other guest enjoyed their stay. Buffet: We see it as positive and proof that our food was tastefull, so our Guest could eat... More 

BURLINGTON
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed June 15, 2012

Rasa Seni seems to have changed owners/management! We booked through e-mail for a 4 night package which included airport pick up and transport to the ferry dock, help with purchasing ferry tickets and transport to the hotel from the ferry(but not return transport), as well as half board. I was aware the hotel was out of the way but the... More 

Was this review helpful? Yes 3
Management response:

Management of Rasa Seni Hotel Resort appreciate any guests reviews - whether positive and negative as long as it's objective. We apologize to our guests for any inconvenience if it's happen. At the hotel, we make immediate response of guests' report. Unluckywise there was no report about unusual situation at the room to our staffs. Even the present staffs at... More 

Denpasar, Bali, Indonesia
1 review
5 of 5 stars Reviewed May 16, 2012

One month ago I spend one week in Rasa Seni Hotel Resort on Pulau Weh. It´s a wonderful place to relax and to load up your batteries. The stuff of the Hotel is so nice, helpful and friendly. My room was well designed and very proper, including exellent high standart room service and house keeping. On my next trips to... More 

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Kuala Lumpur, Malaysia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed July 26, 2011

Recently stayed at Rasa Seni Resort Hotel... and wish I had gone back to Banda Aceh for the weekend instead. Everything else was booked up, and I found out why. Besides being priced like a 4 or 5 star hotel, the room had not been clean. There was still feces floating in the toilet, ants crawling all over, dirty linen... More 

Was this review helpful? Yes 6
RasaSeniResort, Owner at Rasa Seni Hotel Resort, responded to this review

Our Guest is King! We appologize for any inconvenience to our guest and remedy abuses if there is one reported to our staff or management. We also appreciate any justified critic’s and suggestions. After any check out we clean up completely room and bathroom. Toilets and shower are cleaned and sterilized. There were no complain or report to our staff... More 

Schwaz, Österreich
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 22, 2010

The Rasa Seni Hotel Resort is a wonderful beach place to stay and kick back. The new, spacious bungalows have elegant furniture and interesting décor. They are absolutely clean and very comfortable. The meals, served in the pleasant restaurant, are delicious – a blend of Indonesian and Western cuisine. The owner personally makes sure that you fully enjoy your time... More 

Was this review helpful? Yes 1
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