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All 11 Spokane Valley hotels

Crossland Economy Studios - Spokane - Valley

2.0 of 5 Hotel   |   12803 E. Sprague Ave., Spokane Valley, WA 99216 (Formerly Crossland Spokane)
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Crossland Economy Studios - Spokane - Valley
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42%
Ranked #11 of 11 hotels in Spokane Valley
A recent review
5 of 5 stars reviewed 3 weeks ago
Rosierose206 Burien, Washington
  • Overview
  • Reviews (50)
  • Photos (25)
  • Amenities
  • Q&A
  • Room tips (11)
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50 people have reviewed this hotel

Traveler rating
    9
    9
    8
    9
    15
See reviews for
16
8
6
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Burien, Washington
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Good location near places to eat. Room was clean and the staff were friendly. It was off the main street and very quiet. We would stay there again and it's 30 minutes away from the casino in Idaho....

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Thank you so much for posting a review of our hotel. It's great to hear that you enjoyed your clean, comfortable room and that our staff provided you with friendly service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More

Spokane, Washington
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 1, 2014

Poorly represented as an extended stay on their web site. Only one hard chair, small refrigerator, no place to put anything in the bathroom, 3 small drawers to use, very small area to hang clothes, needed pillowcases on the bed & the front desk person went to get them and stuck them under her armpit to bring them to the... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Thank you for taking the time to write a review of your stay. I was disheartened to read that we did not meet your expectations. Please accept our apologies. Your comments were reviewed by our staff and we will continue to coach them to make sure your experience is not repeated. Our team is committed to satisfying our guests, so... More

Richmond, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 30, 2014

Too many negatives to outweigh the positives. Staff unwelcoming, few personal amenities ie shampoo, lotion etc. No bathtub just a stall shower. Having to exchange your sheets at the check in lobby is not something I expect from a hotel at $80 per night and then I got the wrong size sheets.

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Thank you for taking the time to write a review of your stay. We apologize that we did not meet your expectations at check-in and with our in-room amenities. Based on your review, we are coaching our team to ensure that this does not happen in the future. Thank you very much for providing us with your feedback. We would... More

Aurora, Colorado
Contributor
17 reviews 17 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 19, 2014

My wife would be comfortable here. I 'm on the road many weeks a year a sometimes I need to provide my own room. I look for a value as well as clean and safe . This fits them both. Newer TVs would be nice. Well supplied kitchenette.

Was this review helpful? Yes
Manager_11525, Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

David - Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed our clean rooms with fully equipped kitchens at a great value. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Salina, Kansas
1 review
1 of 5 stars Reviewed April 16, 2014

I would never recommend this place, and will never stay here again. There was dirty torn up underwear in the parking lot, next to our "neighbor" who was hot wiring their spray painted car. We were informed there would be no housekeeping during our stay, but we were welcome to bring our towels to the office to exchange them for... More

Was this review helpful? Yes
Manager_11525, Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

I recently received a copy of your review, and wanted to take a moment to personally respond. I apologize for the level of cleanliness in your room and am working with the staff to improve our cleaning procedures so that this issue does not affect our future guests. Please know, our housekeeping service is provided once a week for guests... More

Shelton, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 24, 2014

I spent the last month traveling all over Oregon and Washington and my company has an account with Extended Stays. I stayed in both the Springfield OR and Spokane WA Crossland's and I must honestly say STAY AWAY. There "free WIFI" is a laughable .53mb and you can pay to upgrade to 2.0mb but still laughable at the speed. I... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Jeff – Thank you for taking the time to write a review of your experience. I apologize that our free Wi-Fi and your bed did not meet your expectations. Your feedback will be very helpful as we continue to improve our guest experience. We hope that we will have the opportunity to provide you with a better experience the next... More

1 review
5 of 5 stars Reviewed January 9, 2014

Found it right on ! cost / clean / friendly -- Stay and pay for a great room @ low cost.... Why must they be 200 characters - I really dont care and no your not getting 200 characters good by - room was great u suck Tripadvisor

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Richard - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your room and our staff. We have made many changes recently and are so happy that you have found them to be beneficial. Thank you again for your kind words. We look... More

Calgary, Alberta, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 21, 2013

I don't know why this place is still up and running. The only valuable amenity they offer is a kitchen but the rooms are so dirty and the beds are really old and uncomfortable. There were many questionable stains everywhere in the room from the bathroom walls to the gross reddish brownish stain on the carpet. It was like a... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Spokane - Valley, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about the fully equipped kitchen in your suite ; however, we apologize that overall cleanliness of the room was not to your satisfaction. Your comments were reviewed by the staff, and we will inspecting the rooms on a closer measure to make... More

South Florida, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 28, 2013

I checked in and they didn't have the room I had a reservation for. Did not have the rate advertised and quoted, but were happy to put me in a double room at additional cost. This stay cost me more than double the quoted monthly cost. I was here a month and they never seemed to have a single room... More

Was this review helpful? Yes 1
Colorado Springs, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 20, 2013

Staff were super nice and friendly - and that's the only positive thing I have to say. Not her fault that its a terrible hotel. Beds hard as a rock. Rooms super small - not livable for a family. Maybe would work for single or couple without kids. "Kitchen" is barely usable - no space to move around...very limited supplies.... More

Was this review helpful? Yes
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Additional Information about Crossland Economy Studios - Spokane - Valley

Address: 12803 E. Sprague Ave., Spokane Valley, WA 99216 (Formerly Crossland Spokane)
Phone Number:
Location: United States > Washington > Spokane Valley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crossland Economy Studios - Spokane - Valley 2*
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Also Known As:
Crossland Spokane Hotel Spokane Valley
Extended Stay America Spokane

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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
1

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