From the moment we arrived we were treated like the most important people in the world. Almost like family! My team and I have stayed at many Holiday Inns throughout the country, but this location, by far, was the most comfortable, professional, and courteous staffed hotel we have ever stayed in. The breakfast was wonderful and fresh. The evening managers... More

We stayed here with the rest of my daughter's volleyball team while they competed in the PNQ in late March; this was our 2nd year in Spokane for the PNQ, and we stayed in a different Spokane Valley hotel last year. We far preferred Holiday Inn Express Spokane Valley this year. The staff was friendly, courteous and funny (our favorites... More

Very nicely kept holiday inn. Nice breakfast. Breakfast area seemed a little small. Rooms were very clean. We used the meeting room. Great value. Will stay there again. I would avoid the bar and grill across the parking lot for family dining. It more bar than grill. But a good bar.

I have been staying at the property about 3-4 times a year for business since 2002 and always a top performer. Staff attitude is great, rooms clean and evening meal/treats are a bonus. Spa is usually a good warm temperature. 5 minute drive to mall if you need to buy anything. Downtown is short 10 minute drive West.

This is the only hotel you need to know about in the Spokane Valley area. I know several of the staff members, and they go to extremes to provide the best customer service possible. The entire staff has a help-first attitude, and they always accommodate any special needs or requests. Whenever I have family in town, the valley Holiday Inn... More

This is our 5th stay at this hotel and wanted to share our experiences with all of you........ We arrived after a 7 hour drive to a very nice receptionist, her name is Mary. She had just baked a fresh batch of chocolate chip cookies. Needless to say my kid already indulged in these hot treats. Mary checked us in... More

I come to Spokane about 4 times a year, I discovered this little jewel about a year ago. I would not think of staying anywhere else in the Spokane Area. Attentive staff, friendy desk people. I spend half of my live in hotels, there are none better,

I stayed here for the Washington State 2B Basketball tournament with 8 cheerleaders and my wife. :) The staff was very friendly and helpful during check in and check out. The woman who ran the breakfast buffet offered to start it early for us if we needed it. :) The breakfast at HIE hotels are always good. I have never... More

I have been a customer of this establishment for many years off and on. They have a;ways treated me with the upmost courtesy. All the hotel employees are extremely polite including the maid service. It appears to me that the customer comes first! Rare in this day and age. Three employees stand out to me, address me by name and... More