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Holiday Inn Express Spokane Valley

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9220 East Mission, Spokane Valley, WA 99206
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1 room 1 guest
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Holiday Inn Express Spokane Valley
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268 Reviews from our TripAdvisor Community

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Traveler rating
    174
    59
    23
    9
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Valatie, New York
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Had a 2 room suite, with only one a/c! Other HLE always have wall thermostats for each room, this wasn't even a thermostat it was one of the older types! So your third person on the sofa has only a ceiling fan! Personnel excellent, lots of extras with food offered! Bathroom is way under standard, old tub didn't drain...needed new... More 

Was this review helpful? Yes
THERMOPOLIS
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The night shift front desk employee who worked 8/9/15 was incredible to me, who was having a rough, homesick night. Thank you. The hotel was clean, very comfortable, modern, accessible, and wonderful customer service.

Was this review helpful? Yes
Sarah L, Guest Relations Manager at Holiday Inn Express Spokane Valley, responded to this review

Thank you so much for the amazing review! I'm not sure if it was Lola or Kailah that you spoke with on the night of the 9th, but they are both fantastic members of our team! We are sure glad you enjoyed your stay here with us and we hope to see you again on your next trip through Spokane!... More 

Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly staff and clean! Rooms were just like the pictures so no surprises. The breakfast was better than most. Area is a bit tight. A suggestion would be to have a waste basket inside the bathroom and something to set your clothes on when showering. No fan in the bathroom?!? I will come back- thanks!

Was this review helpful? Yes
Sarah L, Guest Relations Manager at Holiday Inn Express Spokane Valley, responded to this review

I am so elated to hear how much you enjoyed your stay. I did want to touch on the bathroom fans, we have an open air ventilation system that draws the air out of the bathrooms, it is not a fan, I am so sorry for the confusion. I will take your suggestions to the ownership team! Thank you so... More 

Seattle, Washington
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Front desk staff was courteous, polite, and knowledgeable. Check in was a breeze . which is very nice for weary travelers. Everything is updated , spacious and quiet.. Comfy beds and linens, 4 large pillows labeled "soft" or "firm". Big flatscreen TV, microwave, fridge. Wifi, business center with copier. Pool, fitness center. GREAT breakfast bar. WOW! Far better than Super... More 

Was this review helpful? Yes
Sarah L, Guest Relations Manager at Holiday Inn Express Spokane Valley, responded to this review

Wow, thank you so much for such an amazing review! We are so pleased you decided come try us! I am so happy to hear how much you enjoyed the breakfast, pool, wifi, etc. Please come stay with us again when your travels bring you through Spokane! Safe Travels! More 

Bozeman
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms were comfortable. Everything was ready and clean. The staff was very accommodating. We had a nice breakfast before getting back on the road. It was a pleasant stay and a good nights rest after the pool and hot tub.

Was this review helpful? Yes
Sarah L, Guest Relations Manager at Holiday Inn Express Spokane Valley, responded to this review

We are so happy to hear that you enjoyed your stay and were able to enjoy the pool and hot tub! We've recently renovated that area and we are so pleased you liked it! We strive to provide an excellent level of service during your stay, it's so nice it's noticed! Please do come see us again! Safe Travels! More 

Bakersfield, California, United States
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Most of the stops on our vacation were one night, but we chose this location as a home base while visiting family just down the road in Idaho. What an amazing staff this place has; friendly, courteous and professional. I would like to especially compliment the staff who man and maintain the breakfast area. They are on top of that... More 

Was this review helpful? Yes
Sarah L, Guest Relations Manager at Holiday Inn Express Spokane Valley, responded to this review

I would like to start by saying how appreciative we are of the amazing review that you shared! We take great pride in providing a superior level of customer service while still maintaining brand standards. We are so pleased that you enjoyed your stay so much! I will be sure to pass along the the breakfast bar staff how great... More 

Seattle, Washington
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 27, 2015

Had a great stay at the Spokane Valley Holiday Express Inn. The staff were super helpful and friendly, rooms clean and quite. Had great beds and great access to and off I-90. Only a few miles from downtown Spokane and away from the traffic messes. Breakfast was OK, pool and spa was just what was needed after riding the bike... More 

Was this review helpful? Yes
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

Dear Ed, I would like to start with thanking you for spending time writing us a review. We really do appreciate it! I am so glad you were able to get a great nights sleep on our beds, they really are great aren't they? And, who doesn't enjoy relaxing in the spa after a long days bike ride! We can't... More 

Idaho
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 25, 2015

We always look forward to staying at this hotel. The beds and pillows are great, staff are wonderful, warm cookies are a bonus, and breakfast is outstanding. We are always well rested and relaxed after each stay.

Was this review helpful? Yes
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

Thank you so much for taking time out of your day to write us such a wonderful review! It is so nice to hear how much people enjoy our hotel! I am so glad to hear that you were able to enjoy the cookies in the evening, they are such a nice treat! Please do come see us again soon!... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 24, 2015

Very nice clean hotel and rooms with friendly staff. It is what you want when traveling. One of the best Holiday Inns we've stayed in. They even offer milk and cookies in the evening! Take advantage of the pool and spa when you stay. Comfortable beds give you a good night's sleep. Would stay here again when we come back... More 

Was this review helpful? Yes
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

Wow, what an amazing review! Thank you so much! I am so pleased that you enjoyed everything about your stay! And who doesn't like fresh milk and cookies in the evening, right? We are looking forward to seeing you again! Safe Travels! More 

Saint Paul, Minnesota
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 17, 2015

We paid the premium price, but we had a nice stay. The front desk gave us a crash course for a nice meal (though there were many parts of Spokane that we did not find economically healthy), our room was clean, no heavy bedspread (yuck), fast internet, quiet, small but clean pool with a deck with sun chairs. We always... More 

Was this review helpful? Yes
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

We are so appreciative of the wonderful review you wrote about us! I am so pleased that you enjoyed your stay with us. I apologize you had to leave early and miss out on breakfast! On your next trip, let us know the night before, we can make you a breakfast bag to go! We certainly hope to see you... More 

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