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Holiday Inn Express Spokane Valley

2.5 of 5 9220 East Mission, Spokane Valley, WA 99206
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Certificate of Excellence 2014
Holiday Inn Express Spokane Valley
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Holiday Inn Express Spokane Valley
Holiday Inn Express Spokane Valley
Holiday Inn Express Spokane Valley
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253 reviews from our community

Traveler rating
    164
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    23
    8
    3
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72
61
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68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kalispell, Montana
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been staying at new Holiday Inn Expresses so they raised the bar on what to expect from a Holiday Inn Express. This hotel is a little dated. The room itself was nice, but the bathroom was rather old and not particularly great. It's odd to have the sink in the room itself and not the bathroom. This works better,... More 

Was this review helpful? Yes
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

I'd like to start by expressing my gratitude for your honest review of your stay with us. We truly appreciate any and all feedback. We are undergoing renovations, of both the room and the pool area. We have put that information on the website, however, I'm hearing that its not showing up on certain booking applications, so I do apologize... More 

Kalispell, Montana
1 review
5 of 5 stars Reviewed 1 week ago

Great breakfast, Big comfy bed, nice flat screen tv, big desk area, bath and body works shampoo/conditioner and lotion. Much better than the standard.. Got a hand written thank you card after my stay. It was all wonderful for a quick 2 night stay

Was this review helpful? Yes
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

We are so happy to hear how much you enjoyed your stay with us! The brand recently changed to the Bath & Body Works products, it sure gives it a nice touch! We are so glad you received your thank you card as well! We take pride in providing excellent customer service, and we're so glad you noticed! Please come... More 

Peoria, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

If you are looking for a fantastic hotel then this is your place! The staff is wonderful, the breakfast was fresh and full of choices. The rooms were clean and fresh! Special thumbs up to the manager Julie who went out her way for us and even left a special treat in our room. I travel a lot and I... More 

Was this review helpful? Yes
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

I'm delighted to hear how much you enjoyed your stay. We have just renovated our rooms, I'm so glad you like the new look as much as we do! We also have expanded our breakfast, to include healthier options, I'm so pleased you are enjoying that as well! Julie has actually transferred to the downtown Holiday Inn Express, "on the... More 

WA
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 24, 2015

We really appreciated how polite and friendly all of the staff are at this motel. It's in a good location, convenient to the freeways, shopping and restaurants. Our room was clean, comfortable and reasonably priced. We stayed in the family suite. Three adults plus two children and it was comfortable, plenty of room. We spent our evenings swimming in the... More 

Was this review helpful? Yes 1
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

We're so pleased you enjoyed your stay with us and were able to enjoy all the amenities we offer. We have recently changed our breakfast items, its great to hear other people are enjoying them as much as we are! The pool area is currently undergoing a facelift, so you'll have to come check it out on your next trip... More 

Phoenix, Arizona, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

We stayed at this hotel for two nights last weekend. Our two granddaughters stayed with us. The staff was incredibly friendly and helped us whenever we asked. The Breakfast Bar lady was so great with the kids and even concerned about gluten free guests. Alex was especially helpful on our first night and solved a problem we were having very... More 

Was this review helpful? Yes 1
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

I'm so pleased you enjoyed your stay here with us! It sure sounds like the staff took good care of you! Our mission is to impress guests, and it sure seems we were able to accomplish that with you! I will make sure Alex, Tanya, Julie, and Carolyn all get the kudos for a job well done! Thank you so... More 

Columbia Falls, Montana
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 31, 2014

We chose to stay here as it's next door to the testing center. The staff is friendly and helpful. Lodging is clean, adequate parking, beds are decent. While doing my usual Lysol wipe down, I found the wall hairdryer dirty with black finger prints, curtain pulls were black, and the fan as well. We chose a jetted tub room, which... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

I appreciate your feedback. I will be sure to discuss the cleanliness issues with our housekeeping staff, and would like to apologize for the issues. I'm pleased that overall you enjoyed your stay. We are conveniently located right next door to the Pearson Vue testing center which is nice that you don't have to drive to get to your destination.... More 

Kelowna, Canada
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 6, 2014

This hotel is a very nice place; good value-Breakfasts are great; if you want to go out and eat some simple bar food--- there is a bar / Grill right across the parking lot-- Called-- Good Times---Stay away from this dump; everything that could be bad in a bar; this one is at the top of the list---Dirty/ - noisy-... More 

Was this review helpful? Yes 2
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

We're very thankful for the wonderful review you provided! We're very glad you enjoyed your stay. I apologize that your dinner wasn't what you were expecting. We will gladly pass this information along to the owner of that establishment. We certainly hope you will consider us again for your future lodging needs! Thank you again! Safe Travels! More 

Lewiston ID
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 3, 2014

My wife & I visited the HIE the day before Thanksgiving without a reservation. The desk clerk informed us of a holiday special rate and the usual hotel amenities. In addition, they'd set up a room with tables, gift wrap, scissors, & tape for guest to do their own gift-wrapping! This hotel is kept very neat & clean; the pool... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

Our mission is to impress guests, it sure seems we were able to accomplish that with you! We're so glad you enjoyed your stay with us! The wrapping room sure is a neat idea isn't it? Anything we can do to help people with their Christmas shopping! We hope you choose us again next time you come through Spokane! Safe... More 

Kelowna, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 2, 2014

Excellent service, convenient location, good complimentary breakfast, clean and comfortable room, pleasant and helpful staff, great value for price. We stay here every year for Black Friday weekend shopping!

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

We are very pleased you enjoyed your stay with us! Its so nice to have people come back year after year because they enjoyed their stay! Thank you so much for your patronage. We hope to see you again soon! Safe Travels! More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 27, 2014

My mother had to have an outpatient procedure at a nearby dermatologist office. As usual with HIE, we were happy with accommodations and service- great breakfast. Unfortunately, my mother found out she was going to require more surgery. The front deck was very courteous and helpful in assisting us with needing a room for an additional night. They helped make... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

We're so glad we were able to relieve some of your stress during such a stressful time! We're very happy you chose our hotel and were so satisfied with your stay! We sure hope to see you in the future! Safe Travels! More 

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Additional Information about Holiday Inn Express Spokane Valley

Address: 9220 East Mission, Spokane Valley, WA 99206
Phone Number:
Location: United States > Washington > Spokane Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Spokane Valley 2.5*
Number of rooms: 103
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Also Known As:
Holiday Inn Express Spokane Valley Hotel Spokane Valley
Spokane Holiday Inn
Hotel Style:
#5 Romantic Hotel in Spokane Valley
#5 Business Hotel in Spokane Valley
#6 Family Hotel in Spokane Valley

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