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All 11 Spokane Valley hotels

Holiday Inn Express Spokane Valley

2.5 of 5 Motel   |   9220 East Mission, Spokane Valley, WA 99206
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Ranked #5 of 11 hotels in Spokane Valley
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Bob B Salt Lake City, Utah, United States
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217 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
Salt Lake City, Utah, United States
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is fantastic!!!! The price is right and the room was perfect. The staff is fantastic! Very helpful and cordial. Cal Clausen, the owner, and Jody Sander, the Director of Operations, have put together an A-1 staff. I can't say enough about them and the accommodations. I'll be back in Spokane in a few weeks and I will stay... More

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

Thank you first and foremost for staying with us, and second for the amazing review! I am glad that you enjoyed your time with us and that the team impressed you. Our mission is to "Impress Guests" and it looks like we did just that! The best compliment, though, is your return visit coming up. Thank you again for the... More

Orting, Washington
1 review
5 of 5 stars Reviewed 4 weeks ago

Exceptional staff that goes beyond the expected. Beautiful property, well maintained and clean. Nice breakfast and even a managers reception in the evening with a hot meal. I was here on a business trip, stayed for 5 nights and felt right at home. Steve

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

Thank you so much for your lovely review. I am glad to see that the staff was exceptional and that you felt at home for your 5 days! Our hotel credo is "Arrive as Guests, Leave as Family" so welcome to the family Steve! Thank you again for taking the time to write a review, and more importantly, thank you... More

British Columbia, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2014

Excellent hotel! We stay there every July and always have an excellent experience! From the walk in rate- with coupon- of $79 to breakfast to a SUPER staff- never a complaint! A room plus breakfast for $79??!!? Unheard of where we come from in British Columbia! AND they sent us a thank you card in the mail- HANDWRITTEN!

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

Thank you so much for the lovely review. I am so happy to see that you had a great stay, and that you were able to get one of our special deals. We want to create the atmosphere of Great Hotels Guests Love, and it sounds like we did that for you! Thank you for always choosing to stay with... More

Montana
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 5, 2014

We were so impressed with how sincere and friendly the staff were, it was a breath of fresh air after having driven threw a blizzard, even Penny the dog gave us a welcome greeting... We were upgraded to a nicer room and were given the honor of "guest of the day"....

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

Thank you so much for your lovely review. I am so happy when I see words like sincere written about the team here. Our mission is to Impress Guests, and it sounds like we did just that for you! Guest of the Day is a great thing, and I am glad you were able to enjoy a little bit of... More

Top Contributor
139 reviews 139 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 28, 2014

Much more than just a room and a place to stay Friendly staff a Penny the dog is an instant friend We come here often because of her The hotel offers soup and salad in the evenings and cookies at night over and above the HI Express requirement of light breakfast Love it here.

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

Thank you so much for another great review! You know that Penny LOVES you too, and always loves the gifts you bring for her! As our credo states, Arrive as Guests, Leave as Family, you are most certainly part of our family. Thank you for always staying with us and we look forward to seeing you soon! Safe Travels More

Boise, Idaho
1 review
5 of 5 stars Reviewed February 8, 2014

this is long overdue and can't thank you enough for the hospitality-my husband, now 49, recently found his sister who he had never met. a halfway point was Spokane and for business trips i always stay at your comfortable hotel. I had called the hotel ahead of time and told the clerk about the family reunion and what a special... More

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

Thank you so much for the amazing review! I remember your family reunion, and it made my morning to see this review (and even a little teary eyed again) and the beautiful moment when meeting for the first time. I was honored to see such a happy moment in the lives of those we consider family. Thank you so much... More

seattle, wa
2 reviews
5 of 5 stars Reviewed January 31, 2014

The front desk staff at this hotel was the most personable and welcoming I have ever had the pleasure of meeting. Additionally, all hotel staff I encountered during my stay were courteous and helpful. I highly recommend this hotel and will stay here again.

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

Thank you so much for taking the time to write a wonderful review! We work very hard to ensure our guests enjoy every aspect of their time with us, and it looks like you did. Our mission is Impress Guests so that we have a Great Hotel Guests Love. Thank you so much for staying with us and we look... More

Coeur d'Alene, Idaho
1 review
5 of 5 stars Reviewed January 21, 2014

Stayed here for our anniversary. Excellent customer service by Star! First rate room! Bonus was the beautiful floral arrangement, champaign and chocolates that topped off making the stay extra special! Overall very pleasant and memorable experience, thanks to Holiday inn express!:

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

I am so glad you had an awesome experience. We try to do what we can to make sure we make your special day just a little bit more! Thank you so much for sharing it with the world. Our mission is to Impress Guests and it looks like we did just that! Thank you again and Safe Travels! More

Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

We always stay at this hotel on our way to and from our family living in Montana. This last weekend we stayed here after spending the holidays with our son and family. We love this hotel for so many reasons - pet friendly (our dog Ginger loves Penny and can not wait to greet her), large, clean rooms, inviting indoor... More

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

Thank you so much for the beautiful review. We pride ourselves on service and making even the little things just right! I am glad Ginger gets to hang out with Penny as she always loves some company, and I am happy you were able to partake in the cookie decorating table! We do want our guests to have fun. Kudos... More

Spokane, Washington
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 5, 2013

As a platinum member I spend allot of time in HIE. If I didn't know the brand was better than this facility it would be enough for me to opt to never stay at one again. The primary complaint is with housekeeping. I checked into a room with a dirty toilet, hairs everywhere, sticky soda stains on the desk, dirty... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Spokane Valley, responded to this review

Dear Steve U, Thank you for being an IHG Rewards Club Platinum member and for leaving us a feedback. I am disappointed to hear that your experience with us was not what you expected. I sincerely apologize for the dissatisfaction you had with the level of cleanliness and housekeeping and truly sorry for the room condition fell below your standards.... More

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Additional Information about Holiday Inn Express Spokane Valley

Also Known As:
Holiday Inn Express Spokane Valley Hotel
Holiday Inn Express Spokane Valley Hotel Spokane Valley
Holiday Inn Express Spokane
Holiday Inn Spokane
Spokane Holiday Inn
Address: 9220 East Mission, Spokane Valley, WA 99206
Phone Number:
Location: United States > Washington > Spokane Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Spokane Valley
#4 Family Hotel in Spokane Valley
#5 Business Hotel in Spokane Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Spokane Valley 2.5*
Official Description (provided by the hotel):
Welcome to Spokane Valley, Washington Holiday Inn Express. When you stay with us, you arrive as guests, leave as family! Just ask the resident Stress Manager, Kip Holiday, our Golden Retriever!Your Holiday Inn Express, Spokane Valley hotel is located within minutes of the Spokane Fair & Expo Center. A quick drive into downtown Spokane gives you easy access to the Spokane Convention Center, Spokane Opera House or the INB Performing Arts Center, the Spokane Arena or The Big Easy. Golfing is available nearby at Meadowood Golf Course, Hangman Valley, Indian Canyon and many other beautiful courses. The Holiday Inn Express, Spokane Valley hotel sits in the center of Spokane Valley at I-90 Exit 287, near shopping, restaurants and the heart of the business district.The Holiday Inn Express Hotel, Spokane Valley hotel opened in November of 1996 with 103 rooms, 18 of which are specialty suites for business settings, multiple person families as well as Jacuzzi tub suites for those special occasions. Hotel amenities include a newly remodeled (2006) indoor pool & spa, sun-deck, fitness center and a business center with computers, printers and free Internet access. Complimentary fax and copy service available. ... more   less 
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