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Holiday Inn Express Spokane Valley

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9220 East Mission, Spokane Valley, WA 99206
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Holiday Inn Express Spokane Valley
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Holiday Inn Express Spokane Valley
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258 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilsonville, Oregon
Level Contributor
139 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy to find off of I-90. Lots of parking for trailers/U-Hauls. Plenty of grass to walk the dogs. Breakfast offers all you should need and great staff keeps up with messy guests and replenishes food quickly. Only drawback was queen beds. They seemed small.Maybe I am just used to a king.

Was this review helpful? Yes
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

Thank you for such a great review! We really do appreciate it! We have recently expanded our parking lot to better serve our guests with additional semi-truck and trailer parking. We are sure glad you were able to utilize it! Please come see us again soon! Safe Travels! More 

San Jose, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I recently stayed at the Holiday Inn Express in Spokane Valley. We had NO surprises; everything was ready for us when we arrived just as we expected. The room was quiet, and SOOO comfortable. A very nice complimentary hot breakfast was served the next morning. When we encountered a car problem, the front desk staff could not... More 

Was this review helpful? Yes 1
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

What an awesome review! Thank you so much for your feedback. I am so pleased to hear that my staff treated you well and was able to accommodate your needs on short notice. I am thrilled to hear how much you enjoyed our hotel and how easy it was for you to find! Please don't hesitate to come see us... More 

Olympia, Washington
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 8, 2015

Location is just off I-90, so you will have very easy on and off access to the hotel. You will enjoy your stay at this Holiday Inn Express, the rooms are very comfortable and roomy. If you stay Monday through Wednesday you will be treated to the Manager's light meal and drinks. A very welcoming treat!

Was this review helpful? Yes 1
Sarah L, Guest Relations Manager at Holiday Inn Express Spokane Valley, responded to this review

I am sure glad you had no trouble finding our hotel. It is very convenient on and off the freeway, allowing you easy commute to whichever part of town you are headed to. It also sounds like you were able to enjoy the "manager's reception" with free beer, wine, soda and a light snack. We truly do enjoy providing that... More 

Olympia, Washington
Level Contributor
81 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
4 of 5 stars Reviewed April 24, 2015

My family stayed here for one night as a stopover on a long drive. We arrived late (about 9:00 PM) and departed the following morning. Considering the late hour, our check-in process seemed a bit slow (there was another guest trying to resolve an extension to their stay). When that guest had finished and left, the employee behind the desk... More 

Was this review helpful? Yes
Sarah L, Guest Relations Manager at Holiday Inn Express Spokane Valley, responded to this review

I would first like to apologize for the way my staff acknowledged your presence at the desk, that is not our usual practice. I am however, very glad to hear that you enjoyed your stay and had a warm welcome from our breakfast bar attendant. I would like to gather more information about your check-in. If you have some time,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 11, 2015

I was very impressed with the level of customer service by Tanya V when my wife and I stayed at this hotel back in Feb 2015. The building has been renovated so everything has a nice, clean appearance. The room was immaculate, with mini fridge, flat screen TV and very nice shower. The parking lot is well lit around the... More 

Was this review helpful? Yes 1
Sarah L, Guest Relations Manager at Holiday Inn Express Spokane Valley, responded to this review

I am so pleased to hear how well Tanya took care of you! Its great to hear that we are your number one hotel of choice! Thank you so much for that! I'm elated that you enjoyed the breakfast bar as well, it is quite the spread! We are awaiting your next visit! Safe Travels! More 

Kalispell, Montana
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 23, 2015

I've been staying at new Holiday Inn Expresses so they raised the bar on what to expect from a Holiday Inn Express. This hotel is a little dated. The room itself was nice, but the bathroom was rather old and not particularly great. It's odd to have the sink in the room itself and not the bathroom. This works better,... More 

Was this review helpful? Yes
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

I'd like to start by expressing my gratitude for your honest review of your stay with us. We truly appreciate any and all feedback. We are undergoing renovations, of both the room and the pool area. We have put that information on the website, however, I'm hearing that its not showing up on certain booking applications, so I do apologize... More 

Kalispell, Montana
1 review
5 of 5 stars Reviewed February 19, 2015

Great breakfast, Big comfy bed, nice flat screen tv, big desk area, bath and body works shampoo/conditioner and lotion. Much better than the standard.. Got a hand written thank you card after my stay. It was all wonderful for a quick 2 night stay

Was this review helpful? Yes
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

We are so happy to hear how much you enjoyed your stay with us! The brand recently changed to the Bath & Body Works products, it sure gives it a nice touch! We are so glad you received your thank you card as well! We take pride in providing excellent customer service, and we're so glad you noticed! Please come... More 

Peoria, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

If you are looking for a fantastic hotel then this is your place! The staff is wonderful, the breakfast was fresh and full of choices. The rooms were clean and fresh! Special thumbs up to the manager Julie who went out her way for us and even left a special treat in our room. I travel a lot and I... More 

Was this review helpful? Yes
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

I'm delighted to hear how much you enjoyed your stay. We have just renovated our rooms, I'm so glad you like the new look as much as we do! We also have expanded our breakfast, to include healthier options, I'm so pleased you are enjoying that as well! Julie has actually transferred to the downtown Holiday Inn Express, "on the... More 

WA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 24, 2015

We really appreciated how polite and friendly all of the staff are at this motel. It's in a good location, convenient to the freeways, shopping and restaurants. Our room was clean, comfortable and reasonably priced. We stayed in the family suite. Three adults plus two children and it was comfortable, plenty of room. We spent our evenings swimming in the... More 

Was this review helpful? Yes 1
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

We're so pleased you enjoyed your stay with us and were able to enjoy all the amenities we offer. We have recently changed our breakfast items, its great to hear other people are enjoying them as much as we are! The pool area is currently undergoing a facelift, so you'll have to come check it out on your next trip... More 

Phoenix, Arizona, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

We stayed at this hotel for two nights last weekend. Our two granddaughters stayed with us. The staff was incredibly friendly and helped us whenever we asked. The Breakfast Bar lady was so great with the kids and even concerned about gluten free guests. Alex was especially helpful on our first night and solved a problem we were having very... More 

Was this review helpful? Yes 1
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

I'm so pleased you enjoyed your stay here with us! It sure sounds like the staff took good care of you! Our mission is to impress guests, and it sure seems we were able to accomplish that with you! I will make sure Alex, Tanya, Julie, and Carolyn all get the kudos for a job well done! Thank you so... More 

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