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Holiday Inn Express Spokane Valley

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9220 East Mission, Spokane Valley, WA 99206
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Holiday Inn Express Spokane Valley
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Holiday Inn Express Spokane Valley
Holiday Inn Express Spokane Valley
Holiday Inn Express Spokane Valley
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256 reviews from our community

Traveler rating
    166
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    23
    8
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Olympia, Washington
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is just off I-90, so you will have very easy on and off access to the hotel. You will enjoy your stay at this Holiday Inn Express, the rooms are very comfortable and roomy. If you stay Monday through Wednesday you will be treated to the Manager's light meal and drinks. A very welcoming treat!

Was this review helpful? Yes
Sarah L, Guest Relations Manager at Holiday Inn Express Spokane Valley, responded to this review

I am sure glad you had no trouble finding our hotel. It is very convenient on and off the freeway, allowing you easy commute to whichever part of town you are headed to. It also sounds like you were able to enjoy the "manager's reception" with free beer, wine, soda and a light snack. We truly do enjoy providing that... More 

Olympia, Washington
Top Contributor
81 reviews 81 reviews
72 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family stayed here for one night as a stopover on a long drive. We arrived late (about 9:00 PM) and departed the following morning. Considering the late hour, our check-in process seemed a bit slow (there was another guest trying to resolve an extension to their stay). When that guest had finished and left, the employee behind the desk... More 

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Sarah L, Guest Relations Manager at Holiday Inn Express Spokane Valley, responded to this review

I would first like to apologize for the way my staff acknowledged your presence at the desk, that is not our usual practice. I am however, very glad to hear that you enjoyed your stay and had a warm welcome from our breakfast bar attendant. I would like to gather more information about your check-in. If you have some time,... More 

1 review
5 of 5 stars Reviewed April 11, 2015

I was very impressed with the level of customer service by Tanya V when my wife and I stayed at this hotel back in Feb 2015. The building has been renovated so everything has a nice, clean appearance. The room was immaculate, with mini fridge, flat screen TV and very nice shower. The parking lot is well lit around the... More 

Was this review helpful? Yes
Sarah L, Guest Relations Manager at Holiday Inn Express Spokane Valley, responded to this review

I am so pleased to hear how well Tanya took care of you! Its great to hear that we are your number one hotel of choice! Thank you so much for that! I'm elated that you enjoyed the breakfast bar as well, it is quite the spread! We are awaiting your next visit! Safe Travels! More 

Kalispell, Montana
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 23, 2015

I've been staying at new Holiday Inn Expresses so they raised the bar on what to expect from a Holiday Inn Express. This hotel is a little dated. The room itself was nice, but the bathroom was rather old and not particularly great. It's odd to have the sink in the room itself and not the bathroom. This works better,... More 

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Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

I'd like to start by expressing my gratitude for your honest review of your stay with us. We truly appreciate any and all feedback. We are undergoing renovations, of both the room and the pool area. We have put that information on the website, however, I'm hearing that its not showing up on certain booking applications, so I do apologize... More 

Kalispell, Montana
1 review
5 of 5 stars Reviewed February 19, 2015

Great breakfast, Big comfy bed, nice flat screen tv, big desk area, bath and body works shampoo/conditioner and lotion. Much better than the standard.. Got a hand written thank you card after my stay. It was all wonderful for a quick 2 night stay

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Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

We are so happy to hear how much you enjoyed your stay with us! The brand recently changed to the Bath & Body Works products, it sure gives it a nice touch! We are so glad you received your thank you card as well! We take pride in providing excellent customer service, and we're so glad you noticed! Please come... More 

Peoria, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

If you are looking for a fantastic hotel then this is your place! The staff is wonderful, the breakfast was fresh and full of choices. The rooms were clean and fresh! Special thumbs up to the manager Julie who went out her way for us and even left a special treat in our room. I travel a lot and I... More 

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Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

I'm delighted to hear how much you enjoyed your stay. We have just renovated our rooms, I'm so glad you like the new look as much as we do! We also have expanded our breakfast, to include healthier options, I'm so pleased you are enjoying that as well! Julie has actually transferred to the downtown Holiday Inn Express, "on the... More 

WA
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 24, 2015

We really appreciated how polite and friendly all of the staff are at this motel. It's in a good location, convenient to the freeways, shopping and restaurants. Our room was clean, comfortable and reasonably priced. We stayed in the family suite. Three adults plus two children and it was comfortable, plenty of room. We spent our evenings swimming in the... More 

Was this review helpful? Yes 1
Sarah L, Front Office Manager at Holiday Inn Express Spokane Valley, responded to this review

We're so pleased you enjoyed your stay with us and were able to enjoy all the amenities we offer. We have recently changed our breakfast items, its great to hear other people are enjoying them as much as we are! The pool area is currently undergoing a facelift, so you'll have to come check it out on your next trip... More 

Phoenix, Arizona, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

We stayed at this hotel for two nights last weekend. Our two granddaughters stayed with us. The staff was incredibly friendly and helped us whenever we asked. The Breakfast Bar lady was so great with the kids and even concerned about gluten free guests. Alex was especially helpful on our first night and solved a problem we were having very... More 

Was this review helpful? Yes 1
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

I'm so pleased you enjoyed your stay here with us! It sure sounds like the staff took good care of you! Our mission is to impress guests, and it sure seems we were able to accomplish that with you! I will make sure Alex, Tanya, Julie, and Carolyn all get the kudos for a job well done! Thank you so... More 

Columbia Falls, Montana
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 31, 2014

We chose to stay here as it's next door to the testing center. The staff is friendly and helpful. Lodging is clean, adequate parking, beds are decent. While doing my usual Lysol wipe down, I found the wall hairdryer dirty with black finger prints, curtain pulls were black, and the fan as well. We chose a jetted tub room, which... More 

Was this review helpful? Yes
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

I appreciate your feedback. I will be sure to discuss the cleanliness issues with our housekeeping staff, and would like to apologize for the issues. I'm pleased that overall you enjoyed your stay. We are conveniently located right next door to the Pearson Vue testing center which is nice that you don't have to drive to get to your destination.... More 

Kelowna, Canada
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 6, 2014

This hotel is a very nice place; good value-Breakfasts are great; if you want to go out and eat some simple bar food--- there is a bar / Grill right across the parking lot-- Called-- Good Times---Stay away from this dump; everything that could be bad in a bar; this one is at the top of the list---Dirty/ - noisy-... More 

Was this review helpful? Yes 2
Julie C, General Manager at Holiday Inn Express Spokane Valley, responded to this review

We're very thankful for the wonderful review you provided! We're very glad you enjoyed your stay. I apologize that your dinner wasn't what you were expecting. We will gladly pass this information along to the owner of that establishment. We certainly hope you will consider us again for your future lodging needs! Thank you again! Safe Travels! More 

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