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Quality Inn Valley Suites

Certificate of Excellence
2.5 of 5
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E. 8923 Mission Ave, Spokane Valley, WA 99212
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Quality Inn Valley Suites
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Ranked #7 of 12 Hotels in Spokane Valley
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
OzJo4570 Gympie Region, Australia
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219 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gympie Region, Australia
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW

The Quality Inn in Spokane Valley was great value for money. There were wonderful free massages in the foyer. There was a pool table and kids game room, tonnes of fun. Free cookies and milk, happy hour, great rooms. The seven of us loved this place.

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Castlegar, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was a bit musty, but was very clean otherwise. Staff where fantastic and they should be commended for their hospitality. Breakfast was above average for a an included option unlike other coffee/muffin type of continental breakfast. Breakfast staff were helpful and friendly even at 6:00am. Local trains near by, but did not hear them in the hotel which was... More 

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you for taking the time out of your busy schedule to write such nice things about our hotel and staff. Our breakfast is one of the many great amenities we offer and continues to please. Your business is greatly appreciated and we look forward to impressing you in the future. Best Regards, Jeff Fiman General Manager More 

Yakima, Washington
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a maze - like a rat maze! But clean and the staff are friendly. The happy hour is great but the breakfast average. The rooms are a little stuffy - I went for the single above the courtyard and it has no balcony or even a decent view, but the bed was good and the restroom clean.... More 

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for your positive comments. We are more than happy to make traveling for our guests a positive and fun experience, each and every time they visit us. We look forward to impressing you in the near future. Best Regards, Jeff Fiman General Manager More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This time we walked in the door till the time er checked out was superior plus! The room was clean and attractive to rest in. No confusion when it came to the company and staff do their best to serve each and every customer. Every one was personable and really listened to our wants and needs. Book your rooms here... More 

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JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for all the kind compliments of the the Quality Inn Valley Suites Team, the amenities, and our breakfast. We enjoy providing excellent accommodations & service and most importantly making our guests feel special. We want you to know how much we enjoy servicing you with a warm greeting and providing you with a good night's sleep!... More 

Vancouver, Canada
Level Contributor
144 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Now I know you don't stay here expecting a quality breakfast, but this was the first time ever where I took a bite out of the pastry and a sip of the coffee and threw both out. And, those were the only acceptable items after checking out the out-of-a-can fruit selection, the runny eggs and packaged frozen sausages. There's a... More 

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JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Miami, Oklahoma
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great value all the way around. This was one of the least expensive places we stayed on a 3 week trip through the Pacific Northwest. It was the by far one of our favorites. I should have written this sooner as so many details have escaped me. Spacious rooms. Very clean. Management very attentive. Breakfast was the best at... More 

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JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you for your detailed review of our property! We are very proud of our guest rooms and the amenities they offer. Your review represents so many of the things that are important in a hotel: great product, great service, and a convenient location. The property is great, but it is the staff that make or break a stay at... More 

Calgary, Canada
Level Contributor
163 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Comfortable clean rooms, although colours a little dark. Could use some refurbishing. Friendly front desk even when using discount online provider. Excellent value. Much above average breakfast with freshly prepared eggs available.

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JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

I would like to thank you for your review! The cook to order eggs are great amenity we have here at the hotel! I am happy to say we will be going to through a renovation this fall. Once again thank you for your review! Best Regards, Jeff Fiman General Manager More 

Washington State
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I've stayed at many Quality Inns around the country. Usually they are fine, but nothing special. Good prices and a clean room. This one was a surprise. After our last hotel (see my review of the Rimview Inn, Billings, MT), this place was like the Taj Mahal! The room was spacious, opened up to a courtyard and was clean! We... More 

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for your positive comments. We are more than happy to make traveling for our guests a positive and fun experience, each and every time they visit us. We look forward to impressing you in the near future. Best Regards, Jeff Fiman General Manager More 

Woodinville, Washington
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 15, 2015

Prepaid via Priceline and received in exchange a nice, clean and accessible room. The front desk and hospitality team were first class. To our surprise - beer and wine hospitality hour was included and a hot breakfast as well. Good value for your money.

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for your positive comments. We are more than happy to make traveling for our guests a positive and fun experience, each and every time they visit us. We look forward to impressing you in the near future. Best Regards, Jeff Fiman General Manager More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 12, 2015

Staff is nice. However if there's another place to stay I would. The place is in need of repairs. Like the faucet, that decided to drip from the time I went to sleep till the time I woke up which was often.

Was this review helpful? Yes 1
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you for taking the time to give us your thoughts on your recent stay with us. In regards to updating I am happy to report that we will be newly renovated very soon and have an all new look. Again thank you for your response and I hope we can be your hotel of choice in the future. Best... More 

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