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Quality Inn Valley Suites

Certificate of Excellence
2.5 of 5
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E. 8923 Mission Ave, Spokane Valley, WA 99212
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Quality Inn Valley Suites
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Ranked #7 of 12 Hotels in Spokane Valley
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 weeks ago
ERaina Moscow, Idaho
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210 reviews from our community

Traveler rating
    133
    49
    18
    7
    3
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75
49
14
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
  • All months
    (210)
  • Mar-May only
    (44)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (26)
All months
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Staff is nice. However if there's another place to stay I would. The place is in need of repairs. Like the faucet, that decided to drip from the time I went to sleep till the time I woke up which was often.

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Moscow, Idaho
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My mom and I stayed here before we ran Bloomsday this weekend. I know the hotel was at capacity because they called me at 7 pm on the night we were checking in to make sure we were still coming. There were also so many people wandering around the lobby and hallways when we checked in. The front desk staff... More 

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Richland
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here so we could see some family that was in town. It was a nice enough hotel a little more spendy then I usually spend for one night but it's where our family was staying. Rooms were clean and comfortable, staff was kind enough to get us as close to our families room as possible. Love that they... More 

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JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

We are very proud of our guest rooms and the amenities they offer. Your review represents so many of the things that are important in a hotel: great product, great service, and a convenient location. The property is great, but it is the staff that make or break a stay at any hotel. I am so glad you found every... More 

Grand Forks
Top Contributor
99 reviews 99 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Room was clean and comfy. Have stayed here before and always been happy. Hair dryer was not working and staff brought another one right away. Continental breakfast was not as good as in the past. Fresh fruit would be nice. Overall good stay though!

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JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for your positive comments. We are more than happy to make traveling for our guests a positive and fun experience, each and every time they visit us. We look forward to impressing you in the near future. Best Regards, Jeff Fiman General Manager More 

Ford, Washington
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As you can see in their photo, there's a tall, covered entrance that's high enough for a full sized Motorcoach. Neither the passengers, or their luggage will get wet if it's raining or snowing. The rooms are clean, comfortable, quiet and cozy. This hotel even has a pair of pool tables for your enjoyment. The only negative is the fact... More 

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JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you for your detailed review of our property! We are very proud of our guest rooms and the amenities they offer. Your review represents so many of the things that are important in a hotel: great product, great service, and a convenient location. The property is great, but it is the staff that make or break a stay at... More 

Kirkland, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2015

The hotel has a very warm, inviting atmosphere and the staff are always happy to help with any issue or question. The décor is a bit dated, but I was told they had plans to renovate soon. The only thing that bothered me at all during our stay was the firmness of the mattress, but I usually have difficulty sleeping... More 

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JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

I would like to thank you for your review of our hotel! I am so happy you have enjoyed your stay with us! Your business is greatly appreciated and we look forward to impressing you in the future. Best regards, Jeff Fiman General Manager More 

Lethbridge, Canada
Top Contributor
111 reviews 111 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 3, 2014

The room was very clean but dated. The hotel has a meet the manager from 5 to 7 Monday to Thursday. Make sure you go! They offer free beer and put on nachos one night and chilli dogs the next ect. Linda the massage therapist, will give you a neck massage after. Heaven. She is ON CALL and keeps a... More 

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JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for your positive comments. We are more than happy to make traveling for our guests a positive and fun experience, each and every time they visit us. We look forward to impressing you in the near future. Best Regards, Jeff Fiman General Manager More 

Calgary
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 2, 2014

On your next visit you must stay here. Look on line for offers -- we found a really good deal.The staff booking our rooms were extremely helpful , courteous and pleasant. Upon arrival, the check-in was effortless and very friendly. Within minutes after entering our room our phone rang -- it was the front desk inquiring if the room was... More 

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you for your detailed review of our property! We are very proud of our guest rooms and the amenities they offer. Your review represents so many of the things that are important in a hotel: great product, great service, and a convenient location. The property is great, but it is the staff that make or break a stay at... More 

Boise, Idaho, USA
Top Contributor
55 reviews 55 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 15, 2014

I recently stayed here for business and was pleasantly surprised by the quality of my experience. The property is large and offers great amenities. Each of the staff members that I encountered were professional and friendly, which I appreciate more and more these days. Upon check in my loyalty program status was recognized and I was upgraded to a suite.... More 

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JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for your kind comments. Our goal is to ensure all of our guests receive excellent service and hospitality. Our mission statement is "Creating Quality Memories" and it appears that we have made you feel at home and the memories will keep you coming back! We look forward to your next visit! Best regards, Jeff Fiman General... More 

Kennewick, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 9, 2014 via mobile

Good location, nicely decorated. Rooms clean and a great breakfast. They offered snacks and milk and cookies (free of charge of course) but we didn't have any as we had plans. Booked via a 3rd party site so our stay was under $80/night total. Would totally stay here again.

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for your positive comments. We are more than happy to make traveling for our guests a positive and fun experience, each and every time they visit us. We look forward to impressing you in the near future. Best Regards, Jeff Fiman General Manager More 

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