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All 11 Spokane Valley hotels

Quality Inn Valley Suites

2.5 of 5 Hotel   |   E. 8923 Mission Ave, Spokane Valley, WA 99212
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88%
Ranked #6 of 11 hotels in Spokane Valley
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
CJBCalgary Calgary
  • Overview
  • Reviews (190)
  • Photos (31)
  • Amenities
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  • Room tips (32)
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190 people have reviewed this hotel

Traveler rating
    124
    42
    16
    5
    3
See reviews for
68
43
13
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

We were travling in the States for a few days and checked in this Inn a late night for its outstanding reviews online. When we got in the room ,started showering, we founded out the water was only warmer than cold. ok~ we finished showering in a speedy pace anyway. The toliet was dirty with obvious stain. Next thing we... More

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More

Calgary
Top Contributor
73 reviews 73 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located just off the freeway with easy access off and back on. Our suite was clean, comfortable and included a Jacuzzi. After a long day on a motorcycle a good soak is wonderful. We had an excellent night's sleep and enjoyed our delicious freshly cooked breakfast on our balcony overlooking the garden/ fountain. Would highly recommend this... More

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for your positive comments. We are more than happy to make traveling for our guests a positive and fun experience, each and every time they visit us. We look forward to impressing you in the near future. Best Regards, Jeff Fiman General Manager More

Spokane, Washington
Contributor
18 reviews 18 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was hesitant, but when we walked in it was up to date. Nice lobby, pool hot tub, games room. The room itself was very clean and I had a Lovey note from housecleaning. Those gals never get enough credit. I always leave a tip for them. The bed was comfy. Very nice stay. I'll be back

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank You for your review of the Quality Inn Valley Suites. We take pride in Impressing Guests. We have an amazing housekeeping staff. Thank you again for your review. Best Regards, Jeff Fiman General Manager More

Pendleton, Oregon
Top Contributor
52 reviews 52 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My room was clean, well-appointed and modern. The reception on the LG flat screen TV was OK, but kind of fuzzy. There was lots of drawer space, which would be a plus if one were to stay for an extended period of time. It had a fridge, microwave, second sink, coffee maker, hair dryer and iron with ironing board. The... More

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for your positive comments. We are more than happy to make traveling for our guests a positive and fun experience, each and every time they visit us. We look forward to impressing you in the near future. Best Regards, Jeff Fiman General Manager More

Vancouver, BC
Top Contributor
57 reviews 57 reviews
48 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was really torn on how to review this property. Although it's clearly an older hotel and not super fancy, the common areas are really nice and they offer great service and nice extras. I totally get why it's so well rated but unfortunately for us our room didn't live up to the rest of our experience. When you walk... More

Was this review helpful? Yes 1
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you for your detailed and honest review of our hotel. It is reviews like yours that truly help us identify what we need to improve on in order to continue to exceed each and every guest’s expectations. As you know where will be going through a renovation. We do have amazing amenities to offer our guests I am happy... More

Seattle, Washington
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 14, 2014

We reserved 2 adjoining rooms months ago. When we arrived we found we were booked on the main floor in wheel chair accessible rooms - not adjoining. The bathrooms smelled awful and we politely requested to either move or have them cleaned again. We left for a little while and upon our return when questioning the clerk if it had... More

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you for providing your feedback regarding your recent stay with us. I do apologize for failing to exceed your expectations. I just want you to know this is not at all the standard service our guests receive and would like you to please contact me directly so we can discuss how to make this right for you. Again thank... More

Palm Desert, CA
Top Contributor
63 reviews 63 reviews
43 hotel reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed June 12, 2014

Older hotel, very large with elevator in the middle of the loooooonnng wings. We rec'd a quiet room on the 4th floor - room was large, with sitting area and large HDTV. We had dinner across the freeway at Denny's and noticed a beautiful Super 8 in the same parking lot. Take a look at that one.

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you very much for taking the time to write your review. I want to apologize for not exceeding your expectations. Despite what the title of your review states, we strive to do more than just meet our guests needs. Nothing short of an excellent stay is what we are after and I would like you to please contact me... More

Everett, Washington
Top Contributor
142 reviews 142 reviews
34 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed June 6, 2014

We stay at Choice Hotels (the name of the parent company) more than forty times a year. The extras at this hotel set it apart from nearly all of them. When we checked in they handed us a goody bag. I don't know if we happened to be there on a special day or they always do it, but we... More

Was this review helpful? Yes 1
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you for your detailed review of our property! We are very proud of our guest rooms and the amenities they offer. Your review represents so many of the things that are important in a hotel: great product, great service, and a convenient location. The property is great, but it is the staff that make or break a stay at... More

Idaho Falls, Idaho
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

When I went to the desk to register, the clerk called me by name and said, "Welcome Back.: I had only stayed there once and it was two months ago, but he remembered me! I was impressed with the personal attention that indicated. The room was clean, the beds comfortable, the breakfast delicious, the pool and exercise room outstanding. I... More

Review collected in partnership with this hotel

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you so much for your kind comments. Our goal is to ensure all of our guests receive excellent service and hospitality. Our mission statement is "Creating Quality Memories" and it appears that we have made you feel at home and the memories will keep you coming back! We look forward to your next visit! Best regards, Jeff Fiman General... More

Spokane, Washington
2 reviews
5 of 5 stars Reviewed June 5, 2014

I have been staying here at least twice a week for almost a year. My home is in Lewiston (about 2 hrs. south) but my office is in Spokane. Every time I walk in, I am greeted with a smile, a handshake, and a "welcome back Doug!" from the night staff, and they always have my reservation ready. The morning... More

Was this review helpful? Yes
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review

Thank you for your review. We here at the Quality Inn Valley Suites aim to "Impress Our Guests"! We are committed to making our guests feel as though they are family by treating them as such & acknowledging them by name when they return to our humble "home away from home". Thank you so much for your continued patronage to... More

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Additional Information about Quality Inn Valley Suites

Address: E. 8923 Mission Ave, Spokane Valley, WA 99212
Phone Number:
Location: United States > Washington > Spokane Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn Valley Suites 2.5*
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Also Known As:
Quality Inn Valley Hotel Spokane Valley
Quality Inn Spokane
Spokane Quality Inn

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Spokane Valley #4 Family Hotel in Spokane Valley
Hotel Class
Number of rooms
128

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