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Comfort Inn & Suites

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12415 East Mission Avenue, Spokane Valley, WA 99216 (Formerly Pheasant Hill Inn and Suites)
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314 reviews from our community

Traveler rating
    204
    74
    24
    9
    3
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102
93
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver
Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Every time that we have stayed at this property it was clean, comfortable, and quiet. All the amenities are what you would expect and the property is well managed. If you are staying in the Spokane valley this property is a Safe Bet!

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Kalispell, Montana
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I often stay at Choice Hotels franchises when on the road and this Comfort Inn is one of the best I've stayed at. It was renovated a couple of years ago and the face lift looks great. The lobby/dining area is spacious, airy, and welcoming. The rooms are standard sized, clean, well appointed and the beds comfortable. Everyone we dealt... More 

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Seattle
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an enjoyable stay at Comfort Inn & Suites in Feb, 2015, while attending an event in downtown Spokane. This hotel is not in Spokane; it is actually in Spokane Valley, which is a quick and easy 10 minutes drive from Spokane along I-90. Tip: be mindful of the speed limit; I saw several cars stopped between Spokane and... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is perfect. Clean, comfortable, friendly staff, great pool area and in a safe location. Lots of restaurants near by and close to freeway access. Outstanding breakfast options in the morning and cookies at night. During the fall and winter they even offer soup and chili in the evenings.

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Was this review helpful? Yes 1
Dustin C, Sales Manager at Comfort Inn & Suites, responded to this review

Dear Amanda M: Thank you for taking the time to review our hotel. We're glad you enjoyed all our amenities, including our pool and breakfast. I will be sure to pass along your comments to the rest of the staff, as I know they always appreciate being reminded of their friendly attitude. Also, great point about the reclining chair! Those... More 

United States
Top Contributor
83 reviews 83 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is so affordable and a great choice for business travelers. It's located just off the highway with easy access to the city. The rooms offer various types of pillows to accommodate everybody and the beds are very comfortable. It was surprisingly very quiet in my room and it faced the highway. The free WIFI is adequate for business... More 

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Dustin C, Sales Manager at Comfort Inn & Suites, responded to this review

Dear KCPlaza: Thank you for taking the time to review our hotel. I'm glad you enjoyed our variety of pillows we provide, as well as our excellent breakfast we offer each morning. And yes, I agree it would be nice to expand our fitness center to allow people to not feel so crammed. I will be sure to pass your... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2015

Located a short distance to the freeway, this hotel was convient. Grounds clean and after dark was very pretty lighted up with decorative lights. Check in was quick, rates were great. Room was clean, comfortable and styled. Bed was comfortable, with choices of firm or soft pillows. We had a nice view of the valley from our room. Afternoon snacks,... More 

Was this review helpful? Yes 1
Dustin C, Sales Manager at Comfort Inn & Suites, responded to this review

Dear HoodsportAnnie: Thank you very much for taking the time to leave our hotel a review. We are so glad you had a wonderful stay, and will be your go-to in Spokane! I will be sure to pass along your kind words to the rest of the staff. We look forward to serving you again. At your service, Dustin Caldwell... More 

Omaha, Nebraska
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2015 via mobile

We enjoyed our stay at this hotel. The service was wonderful from check in to check out. Our grandsons received a goodie bag when we checked in with cookie, chips and bottled water. We had to leave for the airport by 4:30 am but there was still yogurt, muffins, juices, cereal and he even got out the biscuits and gravy... More 

Was this review helpful? Yes 1
West Richland, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

Excellent service, excellent location, very comfortable beds, great breakfast. Comfort Inn and Suites will be our team hotel whenever we are in Spokane. Thank you again for such a pleasant stay. We look forward to staying with you again this March.

Was this review helpful? Yes 1
Republic, Washington
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2015

This place was very nice ! The lady that checked me in was very friendly ! I went to Spokane for business and the person who booked my motel spelled my last name wrong and we laughed about how it was spelled because you couldn't even pronounce it lol I got a goodie bag on check in with chips, cookies... More 

Was this review helpful? Yes 1
Olalla, Washington
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2015

We stayed for a night in late August 2014. Very clean, nice size room, comfortable bed. Really great breakfast complete with a custom omelet station. Be sure to bring a few bucks to tip the omelet chef. Convenient place to stay when you are traveling on I-90.

Was this review helpful? Yes 1
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