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Comfort Inn & Suites

2.5 of 5 12415 East Mission Avenue, Spokane Valley, WA 99216 (Formerly Pheasant Hill Inn and Suites)
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Certificate of Excellence 2014
Comfort Inn & Suites
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Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
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292 reviews from our community

Traveler rating
    189
    67
    24
    9
    3
See reviews for
98
83
18
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (292)
  • Mar-May only
    (64)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (48)
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1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff has been so helpful and friendly. We were in a bind and needed to stay a few hours extra and they were so accommodating. The rooms were in great shape and updated, theres a 24 hour indoor pool, and the breakfast was delicious. Thank you so much for the great stay.

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beverly hills
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for my sons recruiting trip to Wassu because everything in Pullman was booked. Long drive to Wassu. Be careful in Colfax, it's a trap! Anyways, this is probably the nicest hotel in Spokane, but that's like being the prettiest girl at a bingo game. There is simply not much competition. The northeasterners love to eat, so the breakfast... More

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Valica C, General Manager at Comfort Inn & Suites, responded to this review

We love reviews - the good, the bad, and the ugly. Feedback let's us know how we are doing and gives us the opportunity to improve. Some reviews make us smile, some reviews make us want to cry, and some reviews force us to look at our operation and make improvements. It is the rare review that makes us laugh!... More

1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel was pretty great! I will start right off and say I had to knock off one star because the shower almost stopped occasionally during my shower. (Perhaps when someone else flushes or starts their shower??) Also, the vent in the bathroom was filthy. It was a stark contrast because the rest of the room was really great! The... More

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Moscow, Idaho
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at a lot of Comfort Suites but this one was tops. Friendly staff, great breakfast and wonderful room. Inside swimming pool and great location and close to shopping mall and restaurants. Quiet and relaxing.

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Portland Oregon
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed at this hotel overnight and it was very nice, rooms were very clean and beds comfortable. The breakfast was good with lots of choices to pick from,it was a nice surprise to get an omelet made to order a nice touch. The pool looked very nice but dident have time to use it, overall a very pleasant stay.

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Livingston, Montana
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 24, 2014

This hotel was such a pleasant stay -- the entire building had a new feel and the room was comfortable with a generous hot shower. There was even someone making omelets for breakfast. I don't know if this is normal, but it was a nice surprise.

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Spuzzum, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 24, 2014

Perhaps my expectations were too high, given the #1 Trip Advisor rating for this hotel. Check in was in record time however, even if some things were missed. Staff member could not provide recommendation for a restaurant- saying "it's in a book in your room". We were arriving from a hotel that exceeded our expectaions - this one not so... More

Was this review helpful? Yes 1
Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 23, 2014

My husband and I stayed here in June, because the hotel we usually stay at was booked. Fortunately, we managed to get a room on the quieter side of the hotel. If the sound of late night traffic bothers you, you would not like having a room on the freeway side. Easy to get around the Valley from this location.

Was this review helpful? Yes 1
Cleveland, Georgia
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 20, 2014

We were here for a night as we were traveling through the area. The hotel property was well kept. Our room was very clean and the hotel staff provided excellent service. They were very friendly and efficient. The breakfast was included and offered your standard fare but a welcome surprise was a made to order omelette. The AAA membership provided... More

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Maple Ridge
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2014

Highly recommend this hotel. The staff were wonderful and very helpful. The room was very clean and a good layout. The breakfast had a good variety. Good price. Good location. Our second time at this hotel and would definitely stay again!

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Additional Information about Comfort Inn & Suites

Address: 12415 East Mission Avenue, Spokane Valley, WA 99216 (Formerly Pheasant Hill Inn and Suites)
Phone Number:
Location: United States > Washington > Spokane Valley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 104
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Also Known As:
Pheasant Hill Hotel Spokane Valley
Pheasant Hill Spokane

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