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Comfort Inn & Suites

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12415 East Mission Avenue, Spokane Valley, WA 99216 (Formerly Pheasant Hill Inn and Suites)
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318 reviews from our community

Traveler rating
    206
    76
    24
    9
    3
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104
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Fraser Valley, Canada
Top Contributor
156 reviews 156 reviews
41 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our second stay at this hotel in Spokane Valley and it was as good or better as the first time. Large hotel with pool and business center, wi-fi works very well throughout, the lobby has a breakfast area on the left and comfortable seating (couches, easy chairs) on the right. Because this hotel is very popular, the breakfast... More 

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Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 1 week ago

I am just now reviewing this fine property. I made it my home for work from September - December of 2012. I stayed over 70 days during that time. Work has taken me elsewhere. It used to be the Pheasant Hill Inn. An older hotel that was extensively renovated in the spring of 2012, only to be renovated again about... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Everytime we visit spokane which is about every 6-8 months we stay here! We love the hotel. All the workers are very friendly and very helpful! The rooms are always clean. The breakfast is amazing! Not only is there all the regular continental breakfast items they make omelets to order! The beds are so very comfortable! I've never slept in... More 

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Eugene, Oregon
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We often visit the Spokane/Coeur d'alene to visit family and friends after having moved out of state a few years ago. We decided to stay at this hotel as it was more centrally located to everything we needed to do. Access is easy, and there is adequate parking. The gal who checked us in wasn't overly friendly, but the check-in... More 

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Vancouver
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Every time that we have stayed at this property it was clean, comfortable, and quiet. All the amenities are what you would expect and the property is well managed. If you are staying in the Spokane valley this property is a Safe Bet!

Was this review helpful? Yes 1
Kalispell, Montana
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 12, 2015

I often stay at Choice Hotels franchises when on the road and this Comfort Inn is one of the best I've stayed at. It was renovated a couple of years ago and the face lift looks great. The lobby/dining area is spacious, airy, and welcoming. The rooms are standard sized, clean, well appointed and the beds comfortable. Everyone we dealt... More 

Was this review helpful? Yes 1
Seattle
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed March 6, 2015

We had an enjoyable stay at Comfort Inn & Suites in Feb, 2015, while attending an event in downtown Spokane. This hotel is not in Spokane; it is actually in Spokane Valley, which is a quick and easy 10 minutes drive from Spokane along I-90. Tip: be mindful of the speed limit; I saw several cars stopped between Spokane and... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

This hotel is perfect. Clean, comfortable, friendly staff, great pool area and in a safe location. Lots of restaurants near by and close to freeway access. Outstanding breakfast options in the morning and cookies at night. During the fall and winter they even offer soup and chili in the evenings.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Dustin C, Sales Manager at Comfort Inn & Suites, responded to this review

Dear Amanda M: Thank you for taking the time to review our hotel. We're glad you enjoyed all our amenities, including our pool and breakfast. I will be sure to pass along your comments to the rest of the staff, as I know they always appreciate being reminded of their friendly attitude. Also, great point about the reclining chair! Those... More 

United States
Top Contributor
86 reviews 86 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 26, 2015

This hotel is so affordable and a great choice for business travelers. It's located just off the highway with easy access to the city. The rooms offer various types of pillows to accommodate everybody and the beds are very comfortable. It was surprisingly very quiet in my room and it faced the highway. The free WIFI is adequate for business... More 

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Dustin C, Sales Manager at Comfort Inn & Suites, responded to this review

Dear KCPlaza: Thank you for taking the time to review our hotel. I'm glad you enjoyed our variety of pillows we provide, as well as our excellent breakfast we offer each morning. And yes, I agree it would be nice to expand our fitness center to allow people to not feel so crammed. I will be sure to pass your... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2015

Located a short distance to the freeway, this hotel was convient. Grounds clean and after dark was very pretty lighted up with decorative lights. Check in was quick, rates were great. Room was clean, comfortable and styled. Bed was comfortable, with choices of firm or soft pillows. We had a nice view of the valley from our room. Afternoon snacks,... More 

Was this review helpful? Yes 1
Dustin C, Sales Manager at Comfort Inn & Suites, responded to this review

Dear HoodsportAnnie: Thank you very much for taking the time to leave our hotel a review. We are so glad you had a wonderful stay, and will be your go-to in Spokane! I will be sure to pass along your kind words to the rest of the staff. We look forward to serving you again. At your service, Dustin Caldwell... More 

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